Dodge Grand Caravan Complaints (1996)

1,157 consumer complaints on file.

#8023800December 5, 2002
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE CONSUMER FEELS THAT ALL OF THE VEHICLES SEAT BELT LATCHES ARE UNSAFE AND IMPROPERLY ASSEMBLED BY THE MANUFACTURER. THE CONSUMER FEELS THAT THE SEATBELT UNLATCHES TO EASILY. THE DEALER HAS BEEN NOTIFIED. *TS *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770183November 27, 2002
SEAT BELTS:FRONT:ANCHORAGE
WHILE DRIVING THRU MY NEIGHBORHOOD I HAD TO SLAM ON MY BRAKES TO AVOID A CAR BACKING OUT OF ITS DRIVEWAY WITHOUT THEM LOOKING. MY 2 YEAR OLD ALONG WITH HER CAR SEAT CAME FORWARD AND SHE HIT HER HEAD ON THE BACK OF THE DRIVERS SEAT. I HAD JUST CHECKED THAT HER CAR SEAT WAS TIGHT EARLIER. I BELIEVE THIS WAS A DEFECT FROM THE GEN 3 SEAT BELT. I FEEL EITHER HER OWN CAR SEAT OR THAT OF HER BROTHER NEXT TO HER RUBBED ON THE RELEASE BUTTON. WHO KNOWS HOW LONG I MAY HAVE DRIVEN WITHOUT HER CARSEAT BEING BELTED IN IF THIS INCIDENT HADN'T HAPPENED. SOMETHING MUCH WORSE COULD HAVE HAPPENED ON THE HIGHWAY. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770205November 27, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILS TO ENGAGE IN FORWARD OR REVERSE. OR TRANSMISSION ENGAGES IN REVERSE LONG ENOUGH TO BACK OUT INTO TRAFFIC BUT THEN FAILS TO ENGAGE IN ANY FORWARD GEAR OR REVERSE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770099November 25, 2002
AIR BAGS
AIR BAG LIGHT ON ELECTRICAL FAILURE INTERMITTENT MANUFACTURER REFUSES TO DISCUSS RECALL. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#568352November 21, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER NEEDS A NEW TRANSMISSION. HE REPLACED TRANSMISSION IN SEPTEMBER, 2002. TRANSMISSION SHOULD LAST LONGER THAN 19,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023006November 19, 2002
FUEL SYSTEM, GASOLINE:STORAGE
THE VAN HAD BEEN DRIVEN 2-3 HOURS PRIOR AND PARKED. AT 3:00 AM WHILE PARKED, THE VAN CAUGHT FIRE IN THE FRONT MORE SO TO THE LEFT SIDE. THE STEERING WHEEL WAS MELTED ALONG WITH THE FRONT TIRES, DASHBOARD, ETC. DIAMLER CHRYSLER IS SENDING A REPRESENTATIVE OUT TO DIAGNOSE THE VAN. THIS VAN HAS A 3.3 LITRE ENGINE AS STATED IN THE RECALL FOR THE FUEL RAIL CROSS OVER TUBE -O- RING; NHTSA RECALL CAMPAIGN 02V293000, WHICH THE OWNER HAS YET TO FIND OUT IF ACTUAL RECALL AFFECTS HER VAN. PLEASE DESCRIBE DETAILS TS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#769864November 18, 2002
SUSPENSION:FRONT
LEFT FRONT STRUT TOWER RUSTING THROUGH WITH DANGER OF COLLAPSE AND VEHICLE ACCIDENT. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769805November 17, 2002
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE AIR BAG LIGHT REMAINED LIT, THE HORN DID NOT WORK, AND THE SPEED CONTROL DID NOT OPERATE. KEYSTONE DODGE CHARGED ME $267.31 TO REPLACE THE CLOCKSPRING ASSEMBLY. THIS PART HAS BEEN RECALLED ON CHRYSLER MINI VANS. I WANT TO BE REIMBURSED FOR MY PERSONAL EXPENSE TO REPAIR THIS ESSENTIAL SAFETY EQUIPMENT. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008551November 15, 2002
AIR BAGS:FRONTAL
I OWN A 1996 DODGE GRAND CARAVAN ES. I BOUGHT IT USED WITH 85000 MILES BACK IN 1999. RECENTLY MY AIRBAG LIGHT CAME ON, THEN THE HORN STOPPED WORKING (BUT WOULD SOMETIMES SOUND WHEN MAKING TURNS), THE CRUISE CONTROL STOPPED FUNCTIONING. THIS WAS OVER A FEW 2-3 MONTH PERIOD THIS PAST SUMMER. I ASKED A MECHANIC ABOUT IT, HE SAID IT WAS A RECALL ITEM FROM DODGE. I CALLED THE DODGE DEALER WHERE I BOUGHT THE VAN, AND THEY SAID "THEY WERE UNAWARE OF ANY PROBLEM WITH THE ELECTRICAL SPRING" IN THE STEERING WHEEL. THEY CHARGED ME ABOUT 200.00 TO REPLACE THE PART. YESTERDAY I HEARD ON THE RADIO IT IS A RECALL, SO I WANT TO HEAR IT FROM YOU. IS IT A RECALL? IF IT IS, SHOULD THE DEALERSHIP REFUND MY MONEY THAT WAS SPENT REPLACING THE PART. I THINK THEY KNEW ABOUT THE PROBLEM/DEFECT ALL ALONG! THANKS, LOUIS.--- DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS-----769734. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022745November 14, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATES WHILE TRAVELING 35 MPH WITHOUT ANY INDICATION VEHICLE LOST ALL TRANSMISSION. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769555November 11, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK LEAKED PROFUSELY WHEN FULL. TANK HAD A LEAKY VENT ON TOP REPAIRED COST $300. I NOTICED SEVERAL OF THESE TANKS SETTING AROUND THE DEALERS REPAIR AREA THAT HAVE BEEN REPLACED. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769495November 9, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
SINCE THE FIRST WEEK THAT I OWNED THIS CAR. WHENEVER I RUN THE AIR CONDITIONER, THE CAR WILL STALL OUT. AT FIRST, I COULD RESTART THE CAR READILY. LATER, IT TOOK SEVERAL TRIES TO RESTART IT. NOW I KNOW THAT I HAVE TO WAIT SEVERAL MINUTES IN ORDER TO RESTART IT. I MUST LEAVE THE AIR CONDITIONER OFF, IF I WANT THE CAR TO CONTINUE RUNNING. I HAVE REPORTED THIS TO THE DEALER MORE TIMES THAN I CAN COUNT, AND THEY DID SOME ENGINE ADJUSTMENTS WHICH NEVER SOLVED THE PROBLEM. APPARENTLY THERE WAS A TSB ON THIS PROBLEM, BUT NO SOLUTION HAS BEEN FOUND. WHEN THE AIR CONDITIONER IS RUNNING, IT DOESN'T MATTER WHETHER I'M DRIVING IN STOP AND GO TRAFFIC OR WHETHER I'M AT SPEED. IT WILL HAPPEN. SO, THE WAY TO AVOID THE PROBLEM IS NOT TO USE THE AIR CONDITIONER. BUT I BOUGHT THE CAR WITH AIR CONDITIONING, AND I'M ENTITLED TO HAVE WHAT I PAID FOR. MY CONSCIENCE TELLS ME THAT I HAVE TO PROTECT OTHER DRIVERS ON THE ROAD, SO I DON'T RUN IT . CHRYSLER HAS A REGISTERED COMPLAINT FROM ME AND OTHER PEOPLE, AS WELL, ABOUT THIS PROBLEM. THEY HAVE DONE NOTHING. I HAVE ANOTHER CRISIS OF CONSCIENCE: I'D LIKE TO GET RID OF THIS CAR AND THIS DANGEROUS PROBLEM, BUT WHO WILL BUY THIS CAR? I CAN'T SELL IT WITHOUT FULL DISCLOSURE OF THE PROBLEM. AND IF I TRADE IT IN TO CHRYSLER, I'M SURE THEY WON'T DISCLOSE THE PROBLEM TO SOME UNSUSPECTING CUSTOMER. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769496November 9, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
REPORTED AND INQUIRED TO DAIMLER CHRYSLER AND AWAITING RESPONSE. WHEN SHIFTING FROM PARK TO DRIVE TRANSMISSION WILL NOT ENGAGE. THIS FIRST BEGAN ABOUT ONE YEAR AGO AND WAS MENTIONED DURING REGULAR SERVICES BUT NOTHING WAS DETERMINED. PROBLEM IS BECOMING MORE REGULAR. ALSO EXPERIENCE AN INCIDENT WHEN ENTERING A HIGHWAY TRANMISSION WOULD NOT SHIFT OUT OF FIRST GEAR. I INCREASED SPEED TO ABOUT 45 MPH AND TRANMISSION STILL WOULD NOT SHIFT AND RPM WAS BEGINNING RED LINE. AFTER PULLING OVER AND STOPPING AND TURNING OFF VEHICLE AND RESTARTING DID VEHICLE OPERATE NORMALLY. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022321November 6, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER
INTERMITTENTLY THE WINDSHIELD WIPERS BECOME INOPERABLE OBSTRUCTING THE DRIVERS VIEW. A RECALL HAS BEEN ISSUED ON SIMILAR MAKES AND MODELS, HOWEVER THIS VEHICLE IS NOT INCLUDE DUE TO THE VIN DEALER NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021691October 28, 2002
AIR BAGS:SIDE/WINDOW
CONSUMER STATES THAT THE AIR BAG LIGHT COMES AND AND STAYS ON AND THE HORN IS INOPERTIVE. DEALER CONTACTED HAD THE CLOCK SPRING REPLACED. THIS IS A COMMON PROBLEM. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768744October 22, 2002
SUSPENSION:FRONT
WHO CAN TELL ME IF THE CAR IS SAFE TO CONTINUE DRIVING? IS THERE A HIDDEN WARRANTY? DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021313October 22, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE FUEL TANK WAS LEAKING FUEL. TS *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768645October 20, 2002
ELECTRICAL SYSTEM:HORN, AIR BAGS
THE FOLLOWING COMPONENTS DO NOT WORK, HORN, CRUISE CONTROL AND THE AIRBAG LIGHT STAYS ON ALL THE TIME. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567884October 17, 2002
AIR BAGS
THE VEHICLES AIR BAG LIGHT ILLUMINATED AND THE CRUISE CONTROL STOPPED WORKING AT THE SAME TIME, THE CONSUMER BELIEVES THIS PROBLEM IS RELATED TO A FAULTY CLOCKSPRING. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768493October 15, 2002
STEERING: STEERING WHEEL/HANDLE BAR, AIR BAGS, VEHICLE SPEED CONTROL
MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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