Chrysler Town and Country Complaints (2007)

219 consumer complaints on file.

#10927527November 22, 2016
ENGINE
AFTER FILLING GAS TANK THE ENGINE QUITS WHILE DRIVING. CITY STREET AND HIGHWAY. GAS TANK CHECK VALVE SUSPECTED. HAS HAPPENED TWICE IN LAST TWO MONTHS. 116K MILES ON VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909975September 27, 2016
TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: 225/55R17 (NA). WHILE ATTEMPTING TO ENTER THE VEHICLE, THE CONTACT NOTICED THAT THE REAR PASSENGER TIRE WAS FLAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TREAD WAS SEPARATED ON THE TIRE, AND THE OTHER TIRES WERE EXHIBITING THE SAME FAILURE. THE TIRES WERE REPLACED. THE TIRES WERE REPLACEMENT TIRES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 105,932 AND THE TIRE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910067September 27, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
OVERHEAD DOME MAP LIGHT STOPPED WORKING SMELLED LIKE BURNING IT WAS SAFETY ISSUE BECAUSE WHEN I POPPED OF THE CLEAR PLASTIC COVER I DON'T KNOW WHY THE VAN HADN'T CAUGHT ON FIRE YET. HALF THE BASE OF THE BULB WAS BLACK, THE PLASTIC PART OF THE SOCKET WAS SCORCHED ,WARPED , MELTED AND SMELLED BURN AND DAMAGED CONSOLE SOCKETS. CLEARLY THIS WAS DEFECTIVE PARTS THAT SHOULD BE THE REASON CHRYSLER CHANGED THE DESIGN AND PART BUT NEVER NOTIFY CONSUMERS AND ISSUE RECALL . THIS IS SERIES SAFETY ISSUE FIRE AND ELECTRICAL DAMAGED MAY CAUSE SERIOUS INJURIES. I WAS TOLD THAT DEALER IS NOT RESPONSIBLE AND NOT INTERESTED HELPING AND I NEED TO PAY $400 TO CHANGE ENTIRE SOCKET FOR TWO SMALL LIGHT BULBS . WHEN I CALL CHRYSLER CORPORATE AGAIN I WAS TOLD THEY CAN NOT HELP BECAUSE I HAVE OLD VEHICLE . THIS IS CLEARLY DEFECTIVE DESIGN AND PART UNFORTUNATELY CHRYSLER WOULD NOT TAKE OWNERSHIP AND ACCOUNTABILITY TO NOTIFY AND REPAIR THIS ISSUE . PLEASE SEE ATTACHED PICTURE WHEN I WENT TO DEALER FOR REPLACEMENT BULBS FOR ABOUT $6 EACH I WAS TOLD I NEED TO REPLACE ENTIRE CONSOLE BECAUSE THEY NO LONGER HAVE THIS DEFECTIVE BULBS WHEN I POPPED OF THE CLEAR PLASTIC COVER I WONDERED WHY THE VAN HADN'T CAUGHT ON FIRE YET. HALF THE BASE OF THE BULB WAS BLACK, THE PLASTIC PART OF THE SOCKET WAS SCORCHED AND WARPED DAMAGES CONSOLE SOCKETS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909516September 25, 2016
ELECTRICAL SYSTEM
POWER WINDOW MOTOR AND REGULATOR FAILURE. THE POWER WINDOW ON THE DRIVERS DOOR WILL NOT LIFT THE WINDOW BACK UP. I WAS TOLD THE MOTOR AND THE REGULATOR NEED TO BE REPLACED AND THAT THIS IS A COMMON PROBLEM FOR THESE MINIVANS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909517September 25, 2016
ENGINE
O2 SENSOR FAILURE. THE UPSTREAM AND DOWNSTREAM O2 SENSORS CONSTANTLY FAIL ON THIS VEHICLE AND NEED TO BE REPLACED OFTEN. I FOUND MANY OTHER PEOPLE ONLINE THAT HAD THE SAME ISSUE. I HAVE HAD TO REPLACE MY O2 SENSORS WITH FACTORY OEM REPLACEMENTS 3 TIMES NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908228September 20, 2016
ENGINE
EVERY SINGLE TIME I FILL UP THE GAS TANK, THE CAR ALMOST IMMEDIATELY AFTER PULLING OUT OF THE GAS STATION SPUTTERS, STALLS AND BECOMES NON-RESPONSIVE. LAST TIME (9/18/2016) I LOST CONTROL OF THE CAR IN THE MIDDLE OF THE ROAD AND IT COMPLETELY STOPPED. ANOTHER TIME (EARLY JUNE, 2016), I DROVE INTO THE FREEWAY RIGHT OUT OF THE GAS STATION AND THE ENGINE STOP RESPONDING, BLOCKING ENTIRE TRAFFIC. THE CHECK ENGINE LIGHT CAME ON IN FEW OCCASIONS AND THE CODE WAS (ACCORDING TO MECHANIC) IS THE FUEL SENSOR MALFUNCTIONING. THE STRANGEST PART IS THAT ONCE IT STALLS, I CAN RESTART THE CAR AND DRIVE IT WITHOUT ANY PROBLEMS UNTIL THE NEXT FUELING. THE MECHANIC COULD NOT FIND ANYTHING WRONG BUT SUGGESTED THAT IT WAS A DESIGN FLAW DUE TO VAPOR/LIQUID SEPARATOR IN THE FUEL TANK AND THAT HE HAS SEEN THIS SAME PROBLEM IN MANY CHRYSLERS/JEEPS MADE IN LATE 2000S. WHILE IT DRIVES FINE, THIS PROBLEM PUT MYSELF AND MY FAMILY IN SEVERAL DANGEROUS SITUATIONS IN THE MIDDLE OF THE TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906221September 13, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE 2007 TOWN AND COUNTRY I HELPED MY DISABLED SISTER BUY HAS DEFECTIVE DOOR AND REAR LIFT GATE ISSUES.WE WERE PARKED AND SHOPPING AND I WAS A PASSENGER IN HER CAR WHEN HER HOME HEALTH AIDE HIT THE BUTTON TO OPEN THE REAR HATCH FOR ME TO SOMETHING OUT OF THE BACK. THE HATCH LIFTED THEN LET GO AND SLAMMED SHUT SHAKING THE ENTIRE VEHICLE BEFORE I COULD LEAVE THE VEHICLE. I BARELY GOT OUT OF THE WAY THAT SAME DAY WHEN IT DID AGAIN. COME TO FIND OUT IT HAD HAPPENED BEFORE AND MY OTHER SISTER WAS INJURED WHEN THE DOOR HIT HER HEAD. THE SAME DAY HER AIDE OPENED THE LEFT SIDE DOOR FOR ME AND AS I EXTENDED MY LEG OUT THE DOOR IT SUDDENLY SLAMMED SHUT, THANKFULLY I WAS ABLE TO MOVE FAST ENOUGH TO MOVE MY LEG BACK INTO THE VEHICLE BEFORE IT CLOSED. THE DRIVER SIDE REAR DOOR DOES NOT WORK AT ALL AND HAS A CHRONIC LEAK AND MOLD IN THE TRACKS. THIS VAN IS EXTREMELY UNSAFE!!!! I AFRAID MY SISTER WHO DOES NOT MOVE FAST WILL BE INJURED. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887647July 22, 2016
FUEL/PROPULSION SYSTEM
WHEN I FILL MY VAN UP (NOT TOPPING IT OFF)AND START IT TO LEAVE THE GAS STATION. I GO ANYWHERE FROM A BLOCK TO 4 BLOCKS AND THE ENGINE SPUTTERS, STALLS AND MANY TIME DIES. ORIGINALLY THIS WAS ONLY AN OCCASIONAL PROBLEM, BUT HAS INCREASED OVER THE PAST FEW MONTHS TO THE POINT THAT IT HAPPENS ALMOST EVERY TIME I FILL UP. THIS IS A SCARY PROBLEM BECAUSE I'VE BEEN LEFT IN INTERSECTIONS AND TRAFFIC. FORTUNATELY, ONCE I TURNED THE VAN OFF AND THEN TRIED TO RE-START IT STARTED UP. THANK GOD, NO ONE HAS HIT ME. UPON RESEARCH ON THE INTERNET I FIND THAT THIS HAS BEEN AN ONGOING CHRYSLER TOWN AND COUNTRY MINIVAN PROBLEM ON VEHICLES FROM 2000 GOING FORWARD YET I FIND NO RECALL FOR THE PROBLEM. FROM WHAT I COULD FIND THERE ARE SUGGESTIONS ON WHAT TO DO TO FIX THE PROBLEM, BUT NO PROVEN SOLUTIONS. I AM HOPING THAT BY FILING MY COMPLAINT HERE THAT SOMEONE WILL RESEARCH IT AND GET BACK TO ME ON A SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876388June 24, 2016
ELECTRICAL SYSTEM
MAP LIGHT FLICKERED AND INTERMITTENTLY WENT OUT. I ATTEMPTED TO REPLACE THE BULB BUT THE ORIGINAL BULB CONTACTS AND SOCKET HAD BURNED AND MELTED. I SEE THIS AS A FIRE HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874373June 15, 2016
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. IMMEDIATELY AFTER REFUELING THE VEHICLE AND WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK AND THE EVAPORATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. THE VIN WAS UNAVAILABLE. UPDATED 07/26/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871142May 27, 2016
PARKING BRAKE
TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE EMERGENCY BRAKES FAILED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO REPLACED THE BRAKES AND ADJUSTED THE CABLE THAT WAS ATTACHED TO THE EMERGENCY BRAKE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871163May 27, 2016
ENGINE
TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 70 MPH, A LOUD GRINDING NOISE EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE AIR COMPRESSOR FAILED AND NEEDED TO BE REPLACED. ON A DIFFERENT OCCASION, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864974May 15, 2016
FUEL/PROPULSION SYSTEM, POWER TRAIN, STEERING
MY WIFE HAD JUST FILLED UP THE VAN WITH GAS AND, WHILE DRIVING DOWN THE ROAD, SHE SAID SHE HEARD SOME "CHIMES"...THEN ALL POWER TO THE VAN SHUT OFF. NO POWER STEERING, TRAFFIC IN FRONT AND BEHIND HER. I SEE THAT OTHERS ON THIS SITE HAVE HAD THE SAME PROBLEM AFTER GETTING GAS. THE VAN ONLY HAS 56,000 MILES. I'LL BE CALLING CHRYSLER TOMORROW. I DID GET THE LIFETIME POWERTRAIN WARRANTY BACK IN 2007 WHEN PURCHASED. I WAS NOT PLEASED TO READ THAT THE NTSB WOULD NOT REQUIRE A RECALL FROM CHRYSLER UNTIL MORE EVIDENCE ( IE MOTOR VEHICLE ACCIDENTS AND/OR FATALITIES) OCCUR. MY WIFE NO LONGER FEELS SAFE DRIVING THE VAN WITH OUR TWO YOUNGS BOYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860855April 21, 2016
FUEL/PROPULSION SYSTEM
AFTER REFUELING THE VEHICLE IT WILL STALL, HESITATE AND OR COMPLETELY LOCK UP AND NOT ACCELERATE AT ALL. THIS HAPPENS AFTER REFUELING AND TURNING ON AND DRIVING. THIS CAN TAKE PLACE IN PARKING LOT OF GAS STATION, CITY STREETS AND GETTING ONTO HIGHWAY FROM FUEL STATIONALSO TURNING OR COMMUTING STRICT DOWN THE ROAD. HAVE TAKEN IT INTO REPAIR SHOP NUMEROUS TIMES AND KEEP BEING TOLD THERE IS NOTHING WRONG. THIS PROBLEM STARTED NOVEMBER 2015 AND HAS CONTINUED TO GET WORSE EVERY WEEK SINCE WHEN I FILL UP WITH GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855269April 13, 2016
FUEL/PROPULSION SYSTEM
THE VEHICLE STALLS AFTER REFUELING THE FUEL TANK. THE VEHICLE WAS INMOTION ON A CITY STREET. STARTED FINE BUT AFTER GETTING ABOUT A QUARTER MILE DOWN THE ROAD BEGAN TO RUN ERRATICALLY AND THEN STALLED WHILE ROLLING TO A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854246April 8, 2016
STRUCTURE:BODY
IF I USE THE KEY FOB OR THE INTERIOR PANEL BUTTON TO RAISE THE TAILGATE IT WILL START TO SHUT ON ITS OWN AND WILL PUSH THEN PIN YOU DOWN QUICKLY TO THE VEHICLE UNTIL SOMEONE HITS EITHER BUTTON OR IT FINALLY DISENGAGES WHICH TAKES AWHILE. IT DOESN'T BOUNCE BACK UP IF IT TOUCHES YOUR BODY. TAILGATE WILL SOMETIMES START RAISING AND SHUTTING SEVERAL TIMES. MOSTLY HAPPENS IF THE WEATHER IS COOL TO COLD. THE VEHICLE IS STATIONARY - LOADING GROCERIES. MANUALLY UNLOCKING IT AT THE TAILGATE THE DOOR WILL NOT STAY UP BUT IT DOES NOT PIN. MOSTLY HAPPENS WHEN TEMPERATURES ARE COOL TO COLD. IT STARTED DOING THIS SINCE LAST YEAR AROUND THE HOLIDAY SEASON. LAST TIME WAS EARLY MARCH 2016. REPORTING SO INTERESTED BUYERS KNOW TO ASK ABOUT THIS ISSUE IF ITS NOT COLD AND FOR PRESENT OWNERS WATCH FOR THIS PROBLEM WHEN LOADING ITEMS AND TO KEEP CHILDREN/ELDERLY AWAY FROM TAILGATE AT ALL TIMES WHEN OPEN.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10854438April 8, 2016
STEERING
WHILE THE VEHICLE IS IN MOTION AND I DRIVE SLOWLY OR FAST THROUGH A LARGE PUDDLE OF WATER THE WATER SPLASHES UP AND I LOOSE POWER STEERING. THE STEERING BECOMES DIFFICULT TO MANAGE ONCE OUT OF THE WATER AND ABOUT 30 SECONDS LATER THE POWER STEERING RETURNS. NO OTHER TIME DO I LOOSE POWER STEERING. DAILY THE VAN MAKES LOUD NOISES LIKE A WHISTLING/PURRING OR A TING ONCE STARTING THE CAR IN THE MORNING WHICH A DIFFERENT CUSTOMER ATTRIBUTED TO THE POWER STEERING POSSIBLY. ALSO THE WHINING OR WHISTLING NOISE DOES INCREAS WITH EXCELLERATION. IT IS WEIRD. THIS HAS BEEN HAPPENING SINCE APRIL OF 2011 WHEN I BOUGHT IT USED FROM THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851188March 23, 2016
FUEL/PROPULSION SYSTEM
AFTER REFUELING GAS TANK (TO THE POINT OF AUTOMATIC SHUTOFF) RESTARTED VEHICLE AND PROCEEDED TO LEAVE STATION. THE VAN STALLED AS PULLING OUT OF STATION ONTO CITY STREET, WHICH ALMOST CAUSED ACCIDENT FROM APPROACHING VEHICLE, AND STEERING AFFECTED AS WELL. PREVIOUSLY, HAVE EXPERIENCED THE VAN ALMOST STALLING, BUT THEN CATCHING IN AFTER A FEW SPUTTERS, WHICH IN ITSELF WAS SCARY. HAVE FOUND MANY COMPLAINTS FOR THIS SAME PROBLEM WITH NUMEROUS YEAR DODGE AND TOWN & COUNTRY MINIVANS ONLINE AT: ALLEXPERTS.COM/Q/CHRYSLER-REPAIR-807/F/STALLING-REFUELING.HTM. FOLKS THERE STATING THEY HAVE BEEN TOLD THEY HAVE TO REPLACE ENTIRE FUEL TANK TO CORRECT THE PROBLEM. IT IS HARD TO BELIEVE THE MANUFACTURER DOES NOT KNOW ABOUT THIS PROBLEM WITH SO MANY COMPLAINTS ONLINE! AS MINIVAN CHOICE OF VEHICLE FOR FOLKS WITH FAMILIES OF SMALL CHILDREN, THIS SEEMS LIKE A DIRE PROBLEM IN NEED OF INVESTIGATION NOT ONLY FOR THE YEAR 2007, BUT FROM 2003 ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849570March 14, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START SPORADICALLY. THE VEHICLE WAS ABLE TO BE STARTED AFTER SEVERAL ATTEMPTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836300February 15, 2016
SERVICE BRAKES, ENGINE, STEERING
AFTER FILLING MY GANDMOTHERS GAS TANK ON HER 2007 TOWN AND COUNTRY WE PULLED ONTO THE STREET AND THE WHOLE CAR STALLED OUT AND I LOST CONTROL OF MY STEERING WHEEL AND BREAKS. IF IT HADN'T BEEN FOR QUICK REACTION TIME ON MY PART. WE WOULD HAVE BEEN IN A COLLISION. IT'S NEVER HAD A PROBLEM BEFORE. IN ORDER TO GAIN CONTROL BACK I HAD TO THROW THE VAN IN PARK AND THEN IT RESTARTED AND DROVE WITH NO PROBLEM HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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