Chrysler Town and Country Complaints (1996)

938 consumer complaints on file.

#10104854December 31, 2004
SUSPENSION:FRONT:MACPHERSON STRUT
A COMPLAINT WAS REGISTERED ALLREADY, NUMBER 10090457. THE DRIVER SIDE STRUT TOWER ON MY MINI VAN ARE RUSTING OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104116December 20, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
CONTINUALLY WEAK BRAKES, CAUSING DANGEROUSLY LONG STOPPING DISTANCES, INTERMITTENT PEDAL GOING TO FLOOR, OUTER FRONT DISC BRAKE PAD WEARS OUT BETWEEN 10000 AND 15000 MILES INNER PAD ALWAYS IN EXCELLENT CONDITION. REPLACED CALIPERS AND ATTACHMENT HARDWARE, BLEED BRAKES. SIMILAR COMMENTS BY OTHER OWNERS IN WEB SEARCHES. OLD PARTS INSTALLED PROBLEM NOT RECTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101811November 30, 2004
EXTERIOR LIGHTING:HEADLIGHTS
THE LENS ON THE HEADLIGHTS ARE DISCOLORING AND CAUSING POOR VISIBILITY WHILE DRIVING AT NIGHT. THE DEALER WAS NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100599November 27, 2004
STRUCTURE:BODY
I JUST RETURNED FROM A FAMILY TRIP AND ON A ROUTINE UNDER THE HOOD INSPECTION I DISCOVERED TO MY HORROR THAT THE RIGHT STRUT TOWER ON MY 1996 CHRYSLER MINIVAN HAD RUSTED RIGHT THROUGH AND WAS HOLDING THE ENTIRE WEIGHT OF THE VEHICLE BY A THREAD. I QUICKLY LOOKED AT THE INTERNET TO SEE IF THIS WAS A RECURRING PROBLEM AND FOUND THAT THOUSANDS OF OTHER CHRYSLER MINIVAN OWNERS HAVE THE SAME PROBLEM. CONSIDERING THAT THERE ARE MILLIONS OF THESE MINI VANS ON THE ROAD THIS PROBLEM MUST AFFECT TENS OF THOUSANDS OF MINIVANS . I'M HORRIFIED AT THE LACK OF ATTENTION THIS PROBLEM HAS RECEIVED FROM CHRYSLER AND THE NHTSA BECAUSE IF A STRUT FAILS IN THIS WAY WHILE TRAVELING AT HIGH SPEED ON A HIGHWAY THE CONSEQUENCES CAN BE CATASTROPHIC , WITH LOSS OF STEERING, GOING OFF THE ROAD, CRASHING INTO OTHER CARS AND ROLLOVER RESULTING INTO MULTIPLE FATALITIES. THIS IS A VAST PROBLEM WITH ALL CHRYSLER MINIVANS FROM1996-2000 AND BEYOND . I CALL ON NHTSA TO ISSUE A WARNING TO ALL OWNERS OF CHRYSLER MINIVANS AND TO FORCE CHRYSLER TO FIX THIS PROBLEM WHICH IS CLEARLY A DESIGN DEFECT THAT AFFECTS THE SAFETY OF THIS VEHICLE. I DISCOVERED THAT NOT EVEN THE CHRYSLER DEALERS HAVE BEEN TOLD ABOUT THIS EVEN THOUGH CHRYSLER HAS ISSUED A TECHNICAL BULLETIN TSB-23-044-02. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119341November 11, 2004
EXTERIOR LIGHTING:HEADLIGHTS
PROBLEMS WITH THE HEADLIGHTS ON BOTH THE 1996 PLYMOUTH BREEZE AND THE 1996 CHRYSLER TOWN AND COUNTRY DEVELOPING FILM.*MR WHILE DRIVING HEADLIGHTS FOGGED UP, CAUSING LIMITED SIGHT ON BOTH SIDES OF THE VEHICLE, AND MAKING IT HARD TO DRIVE AT NIGHT. REF ODI NUMBER 10074095. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099746November 10, 2004
AIR BAGS:SIDE/WINDOW
CONSUMER'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION IN WHICH IT WAS IMPACTED BY ANOTHER VEHICLE AT 55 MPH. FRONT PASSENGER'S SIDE AIR BAG DEPLOYED WITH SO MUCH FORCE AND SPEED THAT IT CAUSED SEVERE BRUISING TO THE PASSENGER'S UPPER BODY. THE PASSENGER WAS UNABLE TO LAY FLAT, AND WAS TAKING PAIN KILLERS TO EASE THE PAIN.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10097095October 18, 2004
SUSPENSION:FRONT
WHILE DRIVING 35 MPH, THE DRIVER HEARD A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. SUDDENLY THE VEHICLE VIBRATED UNCONTROLLABLY. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. PLEASE PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091382September 21, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT HIGHWAY SPEED, TRANSMISSION VIOLENTLY DOWNSHIFTED CAUSING TEMPORARY LOSS OF CONTROL. A COMPLETE REBUILD OF TRANSMISSION IS UNDERWAY.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10093978September 21, 2004
SUSPENSION:FRONT:MACPHERSON STRUT
DURING ROUTINE INSPECTION DEALERSHIP INFORMED THE CONSUMER THAT FRONT STRUT TOWERS RUSTED. THE PROBLEM WAS NOT RESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090784September 10, 2004
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
WHILE DRIVING LOST POWER STEERING FLUID, WHICH LEAD TO THE POWER STEERING FAILURE. VEHICLE BECOMES VERY DIFFICULT TO STEER SAFETY. FAILURE OF THE POWER STEERING WAS LATER IDENTIFY AS A CORRODED HIGH PRESSURE POWER STEERING LINE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090324September 2, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING VEHICLE SHUT OFF. DEALERS SERVICED THE VEHICLE SEVERAL TIMES, BUT COULD NOT FIND ANY DEFECTS. *AK THE CONSUMER CLAIMS THE VEHICLE IT STALLS OUT RANDOMLY. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087755August 12, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE CONSUMER TOOK HER VEHICLE IN TO THE DEALER BECAUSE THE FUEL DELIVERY RAIL WAS DEFECTIVE. THE DEALER REFUSED TO LOOK AT THE VEHICLE BECAUSE THE RECALL WAS REPAIRED. THERE WOULD BE A CHARGE TO THE CONSUMER. THE CONSUMER CAN SEE THE GAS LEAKING WHEN THE ENGINE GETS COLD, THE GAS WAS FLOWING OVER THE ENGINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079478July 26, 2004
ELECTRICAL SYSTEM:HORN, AIR BAGS, VEHICLE SPEED CONTROL:CRUISE CONTROL, SERVICE BRAKES, HYDRAULIC, EQUIPMENT:APPLIANCE:AIR CONDITIONER, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, EXTERIOR LIGHTING:HEADLIGHTS, SEATS, ELECTRICAL SYSTEM:STARTER ASSEMBLY, STEERING:HYDRAULIC POWER ASSIST:PUMP, ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
WHILE DRIVING THE TRANSMISSION FAILED AND THE VEHICLE WAS UNABLE TO SHIFT GEARS. TRANSMISSION WAS REPLACED TWICE, HOWEVER THE PROBLEM RECURRED. *AK THE HORN AIRBAG AND CRUISE CONTROL HAVE BEEN REPLACED. THE VEHICLE HAD BRAKE PROBLEMS. THE DEALER DETERMINED THAT THE FRONT BRAKES WERE AT 45% BUT THE REAR BRAKES WERE AT 70%. THE DEALER CLEANED AND ADJUSTED THE BRAKES. THE A/C FAILED, THE DEALER REPLACED THE FAN MODULE. THE POWER DOOR LOCKS FAILED. THE CD PLAYER DOESN'T WORK. THE LOW BEAM HEAD LIGHTS DO NOT PROVIDE ENOUGH LIGHT THEREFORE THE CONSUMER HAS TO LEAVE THE HIGH BEAMS ON TO SEE. THIS PROBLEM HAS BEEN CHECKED THREE TIMES BUT THE DEALER SAID THEY SEEM CORRECT. THE PASSENGER SEAT BROKE. THE STARTER FAILED AND AS A RESULT THE VEHICLE WOULD NOT START. THE STEERING PUMP FAILED AND AS A RESULT THE STEERING WHEEL BECAME TIGHT WHEN MAKING TURNS. THE REAR HEATER LINES WERE LEAKING. THE WATER PUMP LEAKED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082116July 15, 2004
SUSPENSION:FRONT:MACPHERSON STRUT
THE DRIVER NOTICED THAT THE FRONT STRUT TOWERS HAD RUSTED OUT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE FRONT STRUT TOWER NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074095July 15, 2004
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING HEADLIGHTS FOGGED UP, CAUSING LIMITED SIGHT ON BOTH SIDES OF THE VEHICLE, AND MAKING IT VERY HARD TO DRIVE AT NIGHT. TOOK VEHICLE TO THE DEALER, AND WAS TOLD THAT THERE COULD BE SOME CONDENSATION OR THERE COULD BE A CRACK IN THE LENSES. *AK CONSUMER HAS THE SAME CASE WITH HEADLIGHTS WITH 1996 PLYMOUTH BREEZE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080375July 5, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
OUTSIDE BRAKE DISC PADS PREMATURELY WORN, INSIDE PADS VIRTUALLY UNTOUCHED. REPLACED ALL PADS, ONE DISC, AND TURNED OTHER DISC. THE ACTUAL PROBLEM IS CAUSED BY EXTREMELY POORLY DESIGNED CALIPERS. OUTSIDE PAD IN CONSTANT CONTACT WITH DISK. RELEASING BRAKE PEDAL DOES NOT REMOVE PAD AWAY FROM DISK. THIS SPECIFIC PROBLEM IS NOT CAUSED BY A MALFUNCTIONING PART, AS FAR AS I CAN SEE. THE ENTIRE CALIPER DESIGN APPEARS TO BE FLAWED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074204June 24, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTERMITTENTLY THE WINDSHIELD WIPERS STOPPED WORKING. THE PROBLEM HAS OCCURRED FIFTY TIMES IN A YEAR AND A HALF. THE DEALER HAD EXAMINED THE WIPERS. *JB THE LEFT FRONT WINDOW WAS INOPERATIVE, THE REGULATOR ASSEMBLY WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078525June 21, 2004
FUEL SYSTEM, GASOLINE
WHILE DRIVING VEHICLE IT SIMPLY DIES. USUALLY UNDER LOAD, LIKE PASSING, WITH THE A/C ON. HAD VEHICLE TOWED. 1ST SHOP REPLACED COIL MODULE AND SCANNED CODE SAID MULT CYL MISFIRES.2ND SHOP REPLACED FUEL FILTER AND PLUGS AND WIRES, THIRD SHOP REPLACED FUEL PUMP. THIS WAS WHILE I WAS ON VACATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071803April 29, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, POWER TRAIN:AUTOMATIC TRANSMISSION
WINDSHIELD WIPERS ACTIVATED USUALLY AFTER A TURN WAS COMPLETED. THIS AFFECTED VISIBILITY OF OTHER VEHICLES. ALSO BRAKES AND TRANSMISSION FAILED. DEALER REPLACED FOUR TIMES THE MULTI FUNCTION SWITCH/ BRAKE PADS/ ROTORS, AND DRUMS; TRANSMISSION WAS REPLACED TWICE IN THE LAST TWO YEARS, ALL AT CONSUMER'S EXPENSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071668April 27, 2004
SUSPENSION:FRONT:MACPHERSON STRUT
VEHICLE WAS SERVICED BY A TECHNICIAN, WHO INFORMED THE CONSUMER THAT THE STRUT ROD RUSTED. MANUFACTURER WAS CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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