Chrysler Town and Country Complaints (2001)

462 consumer complaints on file.

#895649September 4, 2001
WHEELS:LUGS/NUTS/BOLTS/STUDS, SUSPENSION:FRONT:WHEEL BEARING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WASHER AND NUT CAME OFF THE FRONT WHEEL WHILE CONSUMER WAS GOING 15MPH. ABS LIGHT CAME ON AS A WARNING, AND VEHICLE MADE A GRINDING NOISE. CONSUMER GOT HOME, AND FOUND CALIPER WAS THE ONLY THING HOLDING THE WHEEL. PIN WAS NOT PUT IN DURING MANUFACTURING. *AK CONSUMER STATES A FLAT WASHER AND FLAT NUT (NOT A LOCK NUT) WERE USED, ALSO THERE IS NOT A CROWN NUT, NOR A COTTER PIN INSTALLED. DEALER STATED THE BEARING HAD COME LOOSE FROM THE HUB AND FAILED, PROBABLY DUE TO INSUFFICIENT TORQUE ON THE FLAT WASHER AND NUT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894204August 13, 2001
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHILE DRIVING 35 MPH CONSUMER TURNED AIR CONDITIONER RIGHT AWAY ENGINE STALLED, AND LOST ALL POWER. DEALER REPLACED A/C ON 15 MAY 2001. VEHICLE NOT TAKEN TO DEALER YET.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893447August 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE DRIVING AT HIGHWAY SPEEDS TRANSMISSION SWITCHES FROM DRIVE TO NEUTRAL WITHOUT WARNING. THIS HAS HAPPENED TWICE. DEALER HAS NOT SEEN VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893492August 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE DRIVING BETWEEN 50-70 MPH VEHICLE SLIPPED FROM DRIVE INTO NEUTRAL.NO SOUND, NO PRIOR WARNING. THIS HAPPENED AGAIN ON 3 AUG 2001.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749856August 4, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WAS PLACED IN PARK, BUT REMAINED IN DRIVE, MOVED FORWARD 5 FEET, UNTIL BRAKE WAS APPLIED. THIS VEHICLE HAD A TRANSMISSION REPLACEMENT AFTER 12,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749519July 31, 2001
AIR BAGS:FRONTAL
AIRBAGS DID NOT DEPLOY DURING A SIX CAR PILE UP, OUR VEHICLE WAS THE FIFTH, WE REAR ENDED THE VEHICLE IN FRONT OF US AND THEN WE WERE REAR ENDED BY THE VEHICLE BEHIND US. DESPITE WEARING SEATBELTS THE PASSENGER HIT THE WINDSHIELD BECAUSE THE AIR BAG DID NOT DEPLOY ON IMPACT.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#748735July 19, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
I HAVE NOT YET HAD AN ACCIDENT, BUT, BASED UPON THE RECENT ' REPORTS WISH TO DEMAND A RECALL OF THE 2001 DAIMLER/CHRYSLER MINIVANS, AS THEIR FUEL TANKS LEAKED ON MORE THAN ONE OCCASION DURING TESTING. PLEASE HELP FORCE THIS RECALL. I HAVE CONTACTED DAIMLER CHRYSLER VIA MAIL AND EMAIL, AND, THUS FAR, THEY HAVE BEEN UNRESPONSIVE. THANK YOU! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748671July 18, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
CRASH TEST BY THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY SHOWS THAT FUEL LEAK AFTER AN OFFSET FRONTAL CRASH RESULTED IN A CATASTROPHIC FIRE. *AK
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#888744May 21, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, SEATS
CONSUMER SHIFTED GEAR INTO PARK, BUT VEHICLE WAS NOT IN PARK ,IT WAS STILL IN DRIVE. CONSUMER TOOK VEHICLE TO DEALER, AND IS WAITING FOR EXPLANATION OF CAUSE.*AK RIGHT REAR SEAT RECLINER ASSEMBLIES WERE REPLACED DUE TO A RATTLING NOISE. SLIDING DOORS DON'T ALWAYS COMPLETELY SHUT, WHILE DRIVING THEY WILL OPEN, DEALER STATES THIS IS THE DESIGN OF THE DOOR. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745505May 18, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
OUR DEALER STATED NO PROBLEM WITH VECHICLE BECAUSE THEIR COMPUTER SAID SO. ON THE LAST OCCURRENCE VAN HAD TO BE TOWED AND WOULD NOT START. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888135May 14, 2001
EXTERIOR LIGHTING
ALMOST 90% OF COMMUNICATION LIGHTS DO NOT LIGHTUP. THERE ISN'T ENOUGH LIGHTING TO SEE AIR CONDIONING/ RADIO,/INDSHIELD WIPERS,ETC. DEALER STATED THAT WAS THE WAY IT WAS MANUFACTURED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885607April 10, 2001
SEATS
TWO BENCH SEATS HAVE HOOKS WHERE A CAR SEAT COULD BE INSTALLED. BUT WHEN PASSENGER SAT ON BENCH SEAT COULD FEEL BACK HAD BEEN BRNISED.*AK STEEL U-BOLTS FOR CHILD RESTRAINT SYSTEM PROTRUDE WHEN THE TWO REAR BENCH SEATS ARE RECLINED. THIS PROTRUSION COULD CAUSE SERIOUS INJURIES. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884712March 30, 2001
STRUCTURE:BODY:DOOR
CONSUMER'S CHILD HAD GOTTEN FINGER CAUGHT IN GEARS OF POWER DOOR. . HAS CONTACTED MANUFACTURER. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#884485March 28, 2001
TIRES:SIDEWALL
WHILE DRIVING ABOUT 40 MPH IN THE RAIN, RIGHT FRONT TIRE LOST AIR. THEN, CONSUMER FOUND OUT THAT TIRE HAD EXPERIENCED SIDEWALL SEPARATION. GOODYEAR, INTEGRADY, 215/70R15, DOT M634. *AK DOT#M634C9WR. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884176March 26, 2001
STRUCTURE:BODY:DOOR, UNKNOWN OR OTHER
REAR SIDE DOORS WERE REMOTELY CONTROLLED. WERE OPENED, BUT GOT HUNG UP ON SHOPPING BAG. OWNER PUT ARM THROUGH DOOR TO REMOVE SHOPPING BAG, AND DOOR STARTED CLOSING. IT FAILED TO REOPEN WHILE ARM IN DOOR WAY. SENSOR HAD FAILED. IT CRUSHED ARM. AFTER ARM WAS JERKED OUT, IT CONTINUED TO CLOSE & LOCKED. ALSO LOCK BUTTON HAD RELEASED WHEN ARM WAS RAISED, AND DOOR FLEW OPEN. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#742692March 19, 2001
TIRES
SUDDEN UNEXPECTED BLOWOUT OF RIGHT FRONT TIRE AT 70 MPH ON INTERSTATE 10 IN TEXAS. IMMEDIATE SYMPTOMS WERE DROP OF VEHICLE'S RIGHT FRONT, PULLING OF VEHICLE TOWARD THE RIGHT, AND LOUD NOISE. PULLED TO SHOULDER IMMEDIATELY AFTER ENSURING VEHICLE CONTROL, REDUCING SPEED, AND AVOIDING ADJACENT TRAFFIC. TREAD HAS COMPLETELY SEPARATED FROM BOTH SIDEWALLS AFTER 3,000 MILES ON OEM EQUIPMENT. NO VISIBLE INDICATION OF PUNCTURE OR OTHER ROAD HAZARD. PROPER INFLATION OBSERVED BEFORE INCIDENT AND AFTER ON EACH REMAINING TIRE, INCLUDING FULL SIZED SPARE. DOT OF ALL TIRES IS M30D-ERKX-5000. IN POSSESSION OF TREAD AND BOTH SIDEWALLS AS OF 03/19/2001. CONTACTED CHRYSLER DEALER WHO REFERRED TO TIRE MANUFACTURER. CONTACTED TIRE MFG AUTHORIZED REPRESENTATIVES WHO OFFERED TYPICAL RETAIL SHOP ANSWERS SUCH AS "IMPROPER MAINTENANCE" OR "YOU RAN OVER SOMETHING". PURCHASE DATE OF VEHICLE IS 01/31/2001 (APPROX 40 DAYS OF USE). I HAVE OTHER INFORMATION FROM THE TIRES INCLUDING PAPER BARCODE INFORMATION IF USEFUL.*AK (DOT NUMBER: 30DERKX500 TIRESIZE: 215/65 R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882825March 13, 2001
AIR BAGS:FRONTAL
WHILE DRIVING AT 50 MPH ON HIGHWAY IN RUSH HOUR, SIDE IMPACT AIRBAG ON PASSENGER SIDE DEPLOYED WITHOUT ANY WARNING . CHRYSLER SENT OUT AN INVESTAGATOR, BUT DID NOT INFORM CONSUMER OF CAUSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882115March 5, 2001
CHILD SEAT
BUILT IN CHILD SEAT HAS A FLIP DOWN FRONT WHICH WAS NOT PROPERLY LOCKED. CHILD WAS IN BUILT IN SEAT WHEN IT FLIPPED FORWARD AND THEN BACKWARDS HITTING CHILD IN FACE. CHILD LOST A COUPLE OF FRONT TEETH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741537February 26, 2001
CHILD SEAT:HARNESS BUCKLE:INFANT
CHILD SEAT - THE 5 POINT HARNESS ON THE CHILD SEAT HAS TWO BUCKLES ON THE SHOULDER STRAPS THAT SNAP INTO A BUCKLE MOUNTED TO THE SEAT. WHEN I INSTALL THE LEFT SHOULDER BUCKLE INTO THE SEAT BUCKLE, THERE IS NO NOTICEABLE "CLICK" FOR CONFIRMATION THAT THE BUCKLE IS SAFELY LATCHED. IF I THEN INSTALL THE RIGHT SHOULDER BUCKLE, THERE IS A DISTINGUISHABLE "CLICK". IF I REVERSE THE ORDER OF INSTALLATION, I GET A SLIGHTLY NOTICEABLE "CLICK" THEN A DISTINGUISHABLE "CLICK". :: LIFT GATE - DOES NOT OPEN IN COLD WEATHER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881463February 26, 2001
VEHICLE SPEED CONTROL
CAR ACCELERATES ON IT OWN AT ANYTIME. *AK THE DEALER WAS UNABLE TO FIX IT AND THE VEHICLE IS UNSAFE TO DRIVE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chrysler Town and Country