Chrysler Sebring Complaints
3,876 consumer complaints on file.
- #10132241August 10, 2005VEHICLE SPEED CONTROL
I OWN A 2003 CHRYSLER SEBRING WITH 4 CYLINDER ENGINE,AUTOMATIC TRANSMISSION AND CRUISE CONTROL. I PURCHASED THE VEHICLE USED IN MARCH OF 2005 WITH ABOUT 29,000 MILES ON THE ODOMETER. IT CURRENTLY HAS 39,000 MILES. ON A TRIP THROUGH MARYLAND AND WEST VIRGINIA ON AUGUST 4TH,2005, I EXPERIENCED A TERRIFYING EXPERIENCE. WITH THE CRUISE CONTROL SET AT 65 MPH, I WAS TRAVELING ON THE INTERSTATE DOWN A 6 TO 8 % GRADE. THE CAR WOULD DOWN SHIFT THE TRANSMISSION AND ACCELERATE. WHEN THE SPEEDOMETER REACHED 75 MPH, I SHUT OFF THE CRUISE AND THE CAR WOULD UPSHIFT BACK TO HIGH GEAR AND WITH BRAKING I WAS ABLE TO REGAIN CONTROL OF THE SPEED OF THE CAR. I WAS ABLE TO DUPLICATE THIS ACTION WITH THE CAR UNTIL I TRAVELED ON INTERSTATE ROADS WITH 3% GRADES OR LESS,THEN THE CRUISE WORKS FINE. I TOOK THE CAR TO NORTH EAST DODGE ,MAIN STREET,NORTH EAST,PA. 16428 ON AUGUST 8TH,2005 AND EXPLAINED THE CONCERNS ABOUT THE CRUISE CONTROL. AFTER CONFERRING WITH CHRYSLER CORPORATION,I WAS INFORMED THAT THERE WAS NOTHING WRONG WITH THE CAR EVEN THOUGH THEY WERE ABLE TO DUPLICATE THE PROBLEM. THEY STATED THAT I SHOULD HAVE READ THE OWNERS MANUAL WHICH( I AM PARAPHRASING HERE) STATES NOT TO USE THE CRUISE CONTROL UNLESS IT IS A SUNNY,DRY DAY AND THE HIGHWAY IS FLAT. IN OTHER WORDS,CHRYSLER SAYS I SHOULD HAVE READ THE OWNERS MANUAL BEFORE I BOUGHT THE CAR AND IF I DON'T LIKE THE IDEA OF THE CAR GOING OUT OF CONTROL DOWN STEEP ROADS, THEN DON'T USE THE CRUISE CONTROL. BECAUSE CHRYSLER CORPORATION PUTS A DISCLAIMER IN THEIR OWNERS MANUAL ABOUT THEIR SELLING THE PUBLIC AN UNSAFE PRODUCT SHOULD NOT ABSOLVE THEM OF THE RESPONSIBILITY OF CORRECTING IT. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10132039August 9, 2005VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: 2003 CHRYSLER SEBRING. THE CAR IS A 4 CYCLE AUTOMATIC WITH AIR CONDITIONER AND CRUSE CONTROL. WHILE DRIVING UP A 6% GRADE, AND WHEN GOING DOWN THE HILL TRANSMISSION DOWN SHIFTED AND THE CAR ACCELERATED 15-20 MILES FASTER THAN WHAT THE CRUISE WAS SET AT. CALLED THE MANUFACTURER, AND THEY STATED THAT THIS WAS ACCEPTABLE TO THEM. THE OWNER'S MANUAL STATES THAT CERTAIN CONDITIONS MUST BE MET FOR THE CRUISE TO FUNCTION IN A SAFE MANNER. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10132085August 9, 2005ELECTRICAL SYSTEM
DT: VEHICLE CAUGHT ON FIRE. IT BURNED THE ANTENNA. VEHICLE WAS TOWED TO DEALER. A REPRESENTATIVE WAS SENT TO FIND OUT WHAT HAPPENED. SHE DID NOT KNOW IF SHE SHOULD GET IT FIXED OR LEAVE IT AS IT IS FOR FURTHER INVESTIGATION. BUT CONSUME R WANTED TO KNOW WHAT STARTED THE FIRE. DEALER DID NOT KNOW WHAT STARTED THE FIRE. HAD NEVER SEEN ANYTHING LIKE THIS. THE REPRESENTATIVE SAID HE WILL TURN IN HIS REPORT AND THE MANUFACTURER WILL GET BACK TO HER WITHIN A WEEK. MANUFACTURER HAS NOT CALLED HER BACK YET. THE OPINION OF THOSE THAT LOOKED AT VEHICLE SAID IT MIGHT BE AN ELECTRICAL PROBLEM.*AK
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10131886August 8, 2005WHEELS:RIM
FOR THE PAST SEVERAL MONTHS , MY TIRES HAVE BEEN LOSING AIR- I THOUGHT THAT PERHAPS THIS WAS CAUSED BY THE EXTREME TEMPERATURES. I CONTINUED TO MAKE SURE MY TIRES WERE AT THE CORRECT LEVEL. THREE WEEKS AGO, I HAD A BLOW-OUT WHILE TRAVELING HOME FROM ATLANTIC CITY, NJ.. THE TIRE WAS REPLACED THE NEXT DAY... A FEW DAYS LATER, THE NEW TIRE, AS WELL AS THE OTHERS, CONTINUED TO LOSE AIR..I BROUGHT BACK TO THE SERVICE STATION AND WAS TOLD I WOULD NOW NEED ANOTHER TIRE. ALL TIRES CONTINUED TO LOSE AIR- I BROUGHT TO THE SERVICE STATION AGAIN AND IT WAS DISCOVERED THAT ALL MY RIMS ARE CRACKING AND THE SHARP EDGES ARE CUTTING INTO THE STEM VALVES AND CAUSING MY TIRES TO GO FLAT. I HAVE NOW HAD TO REPLACE 2 TIRES THAT SHOULD HAVE LASTED ME QUITE A BIT LONGER AND THIS PROBLEM WILL CONTINUE TO OCCUR AS LONG AS MY RIMS ARE IN THE CONDITION THEY ARE. I WAS TOLD THAT IT WAS INADVISABLE TO GO ANYWHERE LONG DISTANCE UNTIL THIS PROBLEM IS RESOLVED. I HAVE MADE AN APPOINTMENT TODAY AT THE DEALERSHIP FOR THEM TO INSPECT AND HOPEFULLY WORK WITH ME ON THIS DEFECTIVE ISSUE. I HAVE ALSO CONTACTED CHYSLER'S CUSTOMER SERVICE CENTER AND REPORTED TO THEM THIS SAFE ISSUE. PLEASE DOCUMENT AND CONTACT ME WITH ANY FURTHER INFORMATION. THANK YOU-JO ANN WORBETZ. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10131912August 8, 2005VEHICLE SPEED CONTROL
(1) THE COURSE OF ACTION WHEN LEAVING MY EMPLOYMENT WORKPLACE ON THURSDAY, JULY 21, APPROXIMATELY 6:00 P.M. CST: I STARTED MY 2001 CHRYSLER SEBRING WITH MY REMOTE START (WHICH I HAVE DONE DAILY SINCE 2002), GOT INTO THE CAR TO LEAVE THE PARKING LOT, SECURED MY SEAT BELT, AND DEPRESSED THE BRAKE IN ORDER TO PUT THE CAR INTO DRIVE (NO CARS WERE PARKED IN FRONT OF MINE). (2) THE MOMENT I PUT THE CAR INTO GEAR (DRIVE) IT TOOK OFF LIKE A BULLET WITHOUT ANY ACCELERATION. THE CAR WAS ACCELERATING INDEPENDENTLY (RUNAWAY) AND HEADED TOWARD A 4-LANE, BUSY STREET. BRAKING HAD NO EFFECT ON SLOWING THE CAR BUT I COULD STEER. I TURNED TO AVOID ENTERING THE BUSY STREET BUT CRASHED INTO THE CORNER OF A BRICK BUILDING. ELAPSED TIME FROM THE POINT OF FAILURE TO THE CRASH WAS VERY SHORT; I ESTIMATE IT TO BE 5 SECONDS. I WAS INJURED AND HOSPITALIZED WITH A FRACTURED HEEL BONE, ANKLE BONES, AND RIBS. (3) THE CAR WAS DECLARED A TOTAL LOSS SO THERE HAS NOT BEEN ANY REPAIR OR REPLACEMENT. *NM
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10131613August 4, 2005SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT: CONSUMER OWNED 2005 TOURING CHRYSLER MINI VAN. SHE TOOK VEHICLE TO DEALER FOR AN 18000 MILE ROUTINE SERVICE, VEHICLE HAD 17000 MILES ON IT. DEALER INFORMED CONSUMER THAT FRONT BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. DEALER TOLD CONSUMER THAT VEHICLE WAS NOT SAFE TO DRIVE. THE REPAIR WAS DONE ON JULY 19, 2005. CONSUMER GOT THE IMPRESSION THAT EVEN THE DEALER DID NOT WAN TO DO ANYTHING FOR IT, THAT THE BRAKE WEAR WAS NOT NORMAL, AND SINCE THIS VAN WAS HEAVIER THAN OTHER VANS SHE FELT THAT MANUFACTURER MAY NOT HAVE TAKEN INTO ACCOUNT THE WEIGHT OF THE VEHICLE. MAYBE THE BRAKES SHOULD BE HEAVIER DUTY. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10130992August 2, 2005ENGINE AND ENGINE COOLING
AFTER I RECEIVED A TUNE UP OF MY VEHICLE, IT STARTED A PROBLEM. AFTER MY CAR HAS BEEN RUNNING FOR ABOUT 20 MIN, THE ENGINE STARTS TO ALMOST DIE OUT, THEN COME BACK TO LIFE. THIS IS W/O USING AC OR HEAT. HOWEVER, IF I USE MY A/C OR HEAT, IT BECOMES MUCH WORSE. IN BOTH SITUATIONS, W/OR W/O AC & HEAT, THE PROBLEM BECAME SO BAD MY CAR DIED OUT. THE DEALER DOESN'T KNOW WHAT'S WRONG WITH MY CAR, AND CLAIMED IT DID NOT DO THIS TO THEM WHEN THEY HAD IT IN THEIR POSSESSION. I MYSELF, HAVE CHANGED THE AIR FILTER, GOT AN OIL CHANGE, CHANGED MY TRANS FLUID, PCV VALVE, & PUT IN FUEL INJECTOR CLEANER. THE PROBLEM HAS NOT STOPPED. WHEN I TOOK MY CAR TO MURRAYS AUTO PARTS, THEY DID A DIAGNOSTIC TEST, GIVING IT THE CODE P1391 MISFIRE CODE. I CALLED THE DEALER TO FIND OUT THIS CODE, NOBODY HAD ANY IDEA WHAT IT MEANT. EVERY TIME I HAVE SPOKEN WITH THE DEALER, THEY DENY THEY HAD ANYTHING TO DO WITH IT, AND PUT ME OFF LIKE I DON'T KNOW WHAT IM TALKING ABOUT. I JUST WANT MY CAR FIXED. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10130834August 1, 2005WHEELS:RIM
THE CHROME COVERING ON ALL FOUR WHEELS OF OUR 2002 CHRYSLER SEBRING 2 DR. LXI IS PEELING EXPOSING THE WHEELS TO ROAD SALT AND CHEMICALS AND ALLOWING WATER TO COLLECT ON THE UNTREATED SURFACES EVENTUALLY LEADING TO RUSTING AND WHEEL FAILURE. THE PEELING WAS FIRST NOTICED ON MAY 31, 2005 AND WAS REPORTING TO THE CHRYSLER DEALER ON JUNE 2, 2005. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10130731July 31, 2005UNKNOWN OR OTHER
AFTER DRIVING OFF THE LOT WITH A NEW 2002 CHRYSLER SEBRING LXI, CONSUMER OBSERVED A NOISE FROM THE LOWER DRIVERS SIDE AND FELT VIBRATION FROM THE STEERING COLUMN. THE NOISE IS A RATTLING NOISE THAT SOUNDS LIKE METAL SLAPPING OR TAPPING AGAINST METAL. THIS OCCURS REGULARLY AT HIGH AND LOW SPEEDS ONCE THE ENGINE REACHES NORMAL OPERATIONS (AFTER THE CAR HAS BEEN DRIVING FOR A FEW MINUTES). THE DEALER HAS BEEN NOTIFIED THREE TIMES AND HAS NOT SOLVED THIS PROBLEM. THEY RESULTED TO SAYING THAT THE NOISE IS FROM A TRANSAXLE SPLASH GUARD, BUT THEY TRIED TO RECREATE THE NOISE BY PUSHING THE SPLASH GUARD AGAINST THE TRANSAXLE, BUT THE NOISE DID NOT DISAPPEAR. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10130645July 30, 2005ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
REGARDING MY 2000 CHRYSLER SEBRING LXI, I'M HAVING SERIOUS ELECTRICAL PROBLEMS WITHTHE WIRING UNDER THE HOOD. IT STARTED SPARKING AND BURNING ALL BY THEMSELVES STARTING A SMALL FIRE UNDER THE HOOD THAT WAS PUT OUT VERY QUICKLY, BUT ALSO LEAVING ME STRANDED. I AM SCARED AS TO WHY MY ELECTRICAL WIRES WOULD START TO BURN BY THEMSELVES. I AM GLAD I WAS THERE BECAUSE MY CAR COULD HAVE CAUGHT FIRE!!!!*JB
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10130094July 26, 2005AIR BAGS
DT: CALLER SAID 3 TIMES HER AIR BAG LIGHT COME ON, AND HAD IT FIXED TWICE. SHE DID NOT REMEMBER THE FIRST TIME. THE SECOND TIME WAS IN AUGUST 2004 ,AND THE LAST TIME WAS ON JULY 24, 2005. CALLER'S VEHICLE WAS INVOLVED IN AN ACCIDENT ON JULY 14, 2005. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY, AND THE AIR BAG LIGHT WAS NOT ON. DEALER WAS NOT CONTACTED YET. MANUFACTURER SAID WARRANTY EXPIRED. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10129878July 25, 2005SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LOUD CLICK SOUND FROM THE FRONT WHEELS WHEN SHIFTING FRONT PARK TO DRIVE, WAS DIAGNOSED BY A CHRYSLER MECHANIC AS LOWER BALL JOINT WEAR ON BOTH SIDES. RIGHT AND LEFT LOWER BALL JOINT GREASE BOOTS WERE DEFLATED AND GREASE WAS ABSENT CAUSING PRE-MATURE (38,000) MILE FAILURE OF THE BALL JOINT. SYMTOMS FIRST BEGAN AT 24,000 MILES. SAFETY REQUIRES THAT THE RIGHT AND LEFT JOINT AND ENTIRE CONTROL ARM BE REPLACED TO AVOID A FAILURE. SYMPTOMS AND DIAGNOSIS ARE IDENTICAL TO THE NHTSA RECALL OF OTHER CHRYSLER SEBRING YEARS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10129903July 25, 2005SUSPENSION:REAR
DT: THE REAR MOUNT THAT HOLDS THE REAR MCPHERSON STRUT IN PLACE, DISINTEGRATED. THE CONSUMER STATED IT WAS MADE OF ALUMINUM. IT FELL APART AND THE PART MADE A RATTLE SOUND, WHICH WAS THE STRUT MOVING AROUND. THE CONSUMER WAS GOING 20 MPH. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, THEY REPLACED IT. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10129773July 22, 2005AIR BAGS
THE AIRBAG LIGHT HAS COME ON WHILE DRIVING MANY TIMES OVER THE PAST TWO YEARS. I HAVE TAKEN THE CAR TO THE DEALER SEVERAL TIMES. EACH TIME THE DEALER STATED THAT THERE WASN'T A CODE STORED AND THAT THEY COULD NOT GET THE AIRBAG LIGHT TO COME ON. FINALLY, IN LATE JUNE OF THIS YEAR THE LIGHT CAME ON AND STAYED ON, I TOOK THE CARN TO THE DEALER AND THEY SAID THE SEAT BELT TENSIONER NEEDED TO BE REPLACED. WHEN I PICKED UP THE CAR AFTER HAVING THE SEAT BELT TENSIONER REPLACED THE LIGHT WA OFF. NOW, LESS THAN A MONTH LATER THE AIRBAG LIGHT IS ON AGAIN. CURRENTLY THE VEHICLE IS UNDERN WARRANTY, BUT THE WARRANTY WILL BE UP IN A COUPLE OF MONTHS. I CAN'T SEEM TO GET THIS PROBLEM FIXED, AND I DO NOT FEEL SAFE DRIVING THIS VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10126190July 22, 2005SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT: WHILE DRIVING THE TIRE CAME OFF ON FRONT PASSENGER SIDE. THE DEALER SAID THE LOWER BALL JOINT FAILED. THE MANUFACTURER SAID THEY WILL TALK TO THE DEALER. THEY SAID THEY WILL PAY FOR HALF. MANUFACTURER SAID THAT WAS THEIR BEST OFFER. LAST NOVEMBER THE CONSUMER HEARD A SQUEAKING NOISE, AND TOOK IT TO DEALER. THEY SAID IT WAS NOTHING. DEALER DID SAY AFTER THE TIRE CAME OFF OTHER PARTS WERE DAMAGED. *AK *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10126451July 22, 2005SEAT BELTS:FRONT:RETRACTOR
DT: THE SEAT BELT ON THE PASSENGER SEAT RETRACTED AND WILL NOT COME OUT, MAKING IT IMPOSSIBLE FOR THE PASSENGER TO BUCKLE THE BELT. THIS OCCURRED ABOUT TWO WEEKS AGO. VEHICLE WAS SEEN BY THE DEALER, AND THERE WOULD BE A CHARGE TO THE CONSUMER FOR THIS REPAIR. *AK *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10129554July 21, 2005AIR BAGS
ON JULY 11, 2005 I DROVE FROM MY HOME IN BOLIVIA, NC TO DUNN, NC (APPROX. 125 MI) TO PICK UP MY GRANDSON & A FRIEND. WHILE PARKED IN THE PARKING LOT OF THE CRACKERBARRELL RESTAURANT AT THE INTERSECTION OF RT 421 & I95, I STARTED THE ENGINE AND LEANED OUT THE WINDOW TO SAY GOODBYE TO MY DAUGHTER. SUDDENLY BOTH FRONT AIRBAGS EXPLODED FILLING THE CAR WITH SMOKE AND FUMES. ALL THREE OF US IMMEDIATELY EXITED THE AUTOMOBILE. I SUFFERED A SEVERE BRUSED AND CUT RIGHT ARM AND BRUSING TO THE RIGHT SIDE OF MY NECK & SHOULDER AND A TWISTED RIGHT KNEE. I WAS TAKEN TO THE HOSPITAL IN DUNN BY THE PARAMEDICS & RELEASED. THE CHILDREN WERE NOT INJURED. HAD THE INCIDENT OCCURRED FIVE MINUTES LATER, WE WOULD HAVE BEEN TRAVELLING SOUTH ON #421, A 2 LANE HWY USED MOSTLY BY 18 WHEELERS AND OTHER LARGE TRUCKS. NO DOUBT I WOULD NOT BE HERE WRITING THIS REPORT. I CAN'T IMAGINE BEING ABLE TO RETAIN CONTROL OF THE CAR IF THE AIRBAG HAD EXPLODED IN MY FACE WHILE TRAVELLING AT 55 MPH. THE AIRBAG ON THE PASSENGER SIDE EXPLODED WITH SUCH FORCE THAT IT BROKE THE WINDSHIELD. THE AIRBAG ON THE DIRVERS SIDE COMPLETELY BROKE OFF THE CRUISE CONTROL MECHANISM ON THE RIGHT SIDE OF THE STEERING COLUMN. A POLICE REPORT WAS FILED WITH THE DUNN POLICE DEPARTMENT (CASE # OCA 2005 01833). THE CAR WAS LEFT IN THE PARKING LOT UNDISTURBED UNTIL WEDNESDAY THE 13TH, WHEN IT WAS TOWED TO MARTIN'S AUTO BODY SHOP ON BEACH ROAD IN SOUTHPORT, NC. IT REMAINS THERE UNDISTURBED. ON JULY 15TH A MR JAMES WILLIAMS, SENT BY CHRYSLER, INSPECTED THE CAR. (FILE # 13779399). ON JULY 19TH STATE FARM SENT AN INSPECTOR. (CLAIM # 330713425, TEAM #44). I AM AWAITING NEWS FROM CHRYSLER AS TO WHAT ACTION THEY WILL TAKE TO REPLACE, REPAIR OR OTHERWISE COMPENSATE ME FOR THE LOSS OF THIS VEHICLE AND TRAUMA TO ME AND THE CHILDREN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10129275July 19, 2005VEHICLE SPEED CONTROL
2003 CHRYSER SEBRING LXI ,4 DOOR, V6 MOTOR CRUISE CONTROLS SHUT DOWN WITHOUT WARNING. CAUSING A SUDDEN DECELERATION IN HIGHWAY SPEED AND NEARLY REAREND COLLISIONS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10129356July 19, 2005SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
DT: CONSUMER WAS AWARE OF MANUFACTURER'S RECALL, 967 ISSUED ON MAY 16, 2001. CONSUMER STATED THAT THIS RECALL REPAIRS WERE NEVER DONE. ON JUNE 23, 2005 SHE WAS TRAVELING, THROUGH SAINT CLARESHORES, MICHIGAN ON I94, GOT OFF AT EXIT AND MADE A RIGHT TURN AND VEHICLE CAME TO A DEAD STOP. RIGHT FRONT TIRE WENT INTO WHEEL WELL, WHICH DID A LOT OF BODY DAMAGE. FROM THERE MECHANIC HAD VEHICLE TOWED TO GARAGE AT WATERFORD AUTO, IN WATERFORD, MICHIGAN. MECHANIC THEN CALLED CHRYSLER TO FIND THAT THERE WAS A RECALL 967 ON PART THAT BROKE. CONSUMER DID NOT RECEIVE A NOTICE, HER EX-HUSBAND RECEIVED THE NOTICE. MECHANIC HAD VEHICLE TOWED TO CLARKSTON CHRYSLER 8105 BIG LAKE ROAD, PO BOX 1015, CLARKSTON, MICHIGAN 48347. DEALER LOOKED AT VEHICLE AND SAID THERE WAS A RECALL, BUT THEY NEEDED AN INVESTIGATOR FROM CHRYSLER TO LOOK AT VEHICLE. INVESTIGATOR CAME OUT ON JULY 6, 2005. CONSUMER HEARD FROM MANUFACTURER ON JULY 19, 2005. THEY DENIED RECALL REPAIRS BECAUSE THE PART HAD ALREADY BEEN REPLACED BY SOMEONE ELSE. HOWEVER THEY DID NOT HAVE A RECORD OF IT.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10129381July 19, 2005VEHICLE SPEED CONTROL, AIR BAGS, SEAT BELTS
DT: CONSUMER RECEIVED RECALL 04V021000, ON MARCH 15, 2005. SHE HAD CALLED DEALER TO ARRANGE FOR REPAIRS, BUT THEY TOLD HER TO BRING THE VEHICLE IN AT HER CONVENIENCE. THE RECALL WORK WAS NEVER PERFORMED. ON MAY 7, 2005 SHE WAS PICKING HER DAUGHTER AND WHILE THE VEHICLE WAS IN PARK IT WENT DOWN A SMALL HILL IN A PARKING LOT AND TRAVELED AT LEAST 200-300 FEET. THE VEHICLE WAS ALSO TURNED OFF. THIS HAPPENED SO FAST SHE COULD NOT REMEMBER WHETHER THE BRAKES WORKED AT THAT TIME. THERE WAS A TELEPHONE POLE THAT STOPPED THE VEHICLE. UPON IMPACT, THE AIRBAGS DID NOT DEPLOY, AND THE SEAT BELTS DID NOT RESTRAIN THE PASSENGERS. THE PASSENGERS HEAD WENT THROUGH THE WINDSHIELD AND HER KNEES HIT THE DASH BOARD. THE DRIVER'S RIGHT ROTOR CUFF AND NECK WERE INJURED. THERE WAS $8700 WORTH OF DAMAGE TO THE VEHICLE, AND IT WAS TOTALED. THE MANUFACTURER STATED THAT THEY COULD NOT DO ANYTHING ABOUT IT. A INSPECTOR FROM DAIMLER CHRYSLER INSPECTED VEHICLE ON MAY 12, 2005 AT 2 PM. HE NEVER SPOKE TO THE CONSUMER, BUT THE MANUFACTURER SENT A REPORT.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0