Chrysler PT Cruiser Complaints

2,623 consumer complaints on file.

#10083089August 1, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
UPPER & LOWER CONTROL ARM BUSHINGS FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083124August 1, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
I READ SEVERAL PT RELATED FORUMS AND MANY MEMBERS HAVE COMMENTED ABOUT LOWER CONTROL ARM BUSHING FAILURES, WEEL SO HAVE MINE. I AM EXPERENCING VIBERATION FROM THE FRONT END AND WILL MAKE ARANGMENTS AT THE DEALERSHIP WHERE I BOUGHT THE CAR. FROM WHAT I HAVE READ ON THE FORUMS IT IS NOT A MATTER OF IF THEY WILL FAIL......BUT WHEN THEY WILL FAIL. I BELIEVE THIS IS A MATTER THAT SHOULD BE A RECALL. THIS IS AN OBVIOUS SAFTY ITEM, AS TOTAL LOSS OF THESE BUSHINGS WOULD RESULT IN LOSS OF CONTROLL OF THE CAR CAUSING A CRASH. THANK YOU 2002 CHRYSLER PT CRUISER DREAM SER 1.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082946July 29, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
I HAD MY 2001 CHRYSLER PT CRUISER IN THE SHOP FOR THE MANDATORY PENNSYLVANIA STATE SAFETY INSPECTION. THE MECHANICS INFORMED THE THAT BOTH OF THE LOWER CONTROL ARMS WERE BAD IN THE VEHICLE. THIS VEHICLE HAS ONLY 47,000 ORIGINAL MILES ON THE CAR. I ASKED IF THIS WAS A COMMON OCCURANCE AND WAS TOLD THAT THEY HAVE REPLACED THESE CONTROL ARMS ON 9 VEHICLES SO FAR. THEY STATED THEY CALLED THE LOCAL CHRYSLER DEALERSHIP AND THE SERVICE DEPARTMENT TOLD THEM THAT THEY REPLACE ABOUT 30 OF THESE PER MONTH. I WAS TOLD THERE HAVE BEEN NO RECALLS ISSUED FOR THIS ITEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082766July 27, 2004
TIRES:VALVE
2001 CHRYSLER PT CRUISER. ALLOY WHEELS CORROSION AROUND VALVE STEM HOLE, RESULTS IN LOSS OF TIRE PRESSURE. ON AN EXTENDED TRIP THIS MAY GO UNNOTICE AND LEAD TO TIRE FAILURE. 3 OF 4 WHEELS ON THE CAR EXHIBIT THIS PROBLEM. DEALER AKNOWLEDGES THE PROBLEM. OTHER OWNERS HAVE NOTED THIS PROBLEM IN INTERNET FORUMS. CHRYSLER "FIELD REP" OFFERED TO PAY HALF OF RETAIL COST FOR NEW WHEELS, IE. I PAY FOR WHEELS AT NO COST OR POSSIBLE PROFIT BY CHRYSLER DEPENDING ON MARKUP. WHEELS ARE AVAILABLE FOR EXAMINATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083604July 26, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING ENGINE LIGHT ILLUMINATED AND STAYED ON THE REMAINDER OF THE TIME THAT VEHICLE WAS BEING OPERATED. DEALERSHIP WILL BE NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083886July 23, 2004
UNKNOWN OR OTHER
CONSUMER REQUEST ALL PERTINENT INFORMATION REGARDING DAIMLER CHRYSLER RECALLS. *MR *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082447July 22, 2004
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
I WAS DRIVING A RENTAL CAR IN AUSTIN, TEXAS. IT WAS A 2004 CHRYSLER PT CRUISER. I WAS ABLE TO PUSH DOWN WITH MY RIGHT ELBOW AND UNBUCKLE THE 3-POINT SEATBELT SIMPLY BY PUSHING DOWN WITH THE POINT OF MY ELBOW, THE BUTTON WAS DEPRESSED AND THE TONGUE LATCH POPPED OUT. THIS MEANS THAT WHEN JOSTLING AROUND IN A ROLLOVER, THIS SEAT BELT CAN UNLATCH AND IS THEREFORE DEFECTIVE. I WAS NOT HURT IN THIS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082265July 20, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
MY AIRBAG LIGHT HAS COME ON AND THE DEALER SAYS I NEED THE ENTIRE MODULE REPLACED. VEHICLE HAS NEVER BEEN IN AN ACCIDENT OR BUMP OF ANY KIND. THE MODULE IS NOT COVERED BY THE WARRANTY. WHY MUST THE ENTIRE MODULE BE REPLACED. ISN'T THERE A REPAIR? *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082297July 20, 2004
ELECTRICAL SYSTEM
TWO MAJOR COMPLAINTS: 1. I HAVE BEEN STRANDED ON 3 OCCASIONS IN DESERTED PARKING SPOTS - WITH MY CAR JUST NOT STARTING - THE IGNITION WILL NOT WORK AND THERE WAS A COMPLETE ELECTRICAL FAILURE / DISCHARGE. ROAD SIDE ASSISTANCE WE CALLED ON EACH OCCASION AND ONLY ON CHARGING THE BATTERY WOULD THE CAR START. THE FIRST INSTANCE HAPPENED WHEN THE CAR WAS ONLY 3 MONTHS OLD (ITS A 2002 CHRYSLER PT CRUISER, 4 CYL NON TURBO , AUTOMATIC - BOUGHT IN MARCH 2003) - THE SECOND SIMILAR INSTANCE WAS 3 MONTHS LATER AND THE LAST ONE WAS A FEW WEEKS BACK. I HAVE TAKEN THE CAR REPEATEDLY TO THE DEALERSHIP AND THEY CANNOT FIND ANYTHING WRONG WITH THE BATTERY OR ELECTRICAL SYSTEM BUT THEY KEEP SAYING THAT MAYBE SOMETHING IS DRAWING EXTRA POWER. THEY REFUSE TO REPLACE THE VEHICLE OR TAKE ANY FURTHER ACTION. 2. I READ ABOUT THE RECALL NOTICE RELEASED IN JUNE 2004. I TOOK MY CAR TO THE DEALERSHIP AND THEY REFUSED TO RECTIFY THE PROBLEM SAYING THAT THEY HAD NOT RECEIVED ANY CONFIRMATION FROM CHRYSLER HEADQUARTERS. I CALLED UP CHRYSLER AND I WAS TOLD THAT I WOULD RECEIVE A LETTER IN THE MAIL AUTHORIZING THE RECALL. ITS BEEN A MONTH AND THE LETTER HAS NOT BEEN RECEIVED - THE CHRYSLER COMPANY DOES NOT RETURN CALLS AND ON LISTENING TO MY PROBLEMS SAYS I WILL RECEIVE A LETTER IN THE MAIL. THE DEALERSHIP WILL NOT TOUCH MY CAR UNLESS I HAVE A LETTER - WHAT DOES CHRYSLER WANT US TO DO -THEY SELL US INFERIOR PRODUCTS AND NOW DO THEY WANT US TO BURN !! PLEASE HELP AND TAKE ACTION AGAINST THIS COMPANY BEFORE ANY MORE LIVES ARE LOST. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083398July 19, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, POWER TRAIN:AUTOMATIC TRANSMISSION
PROBLEMS WITH TRANSMISSION IN 2001 PT CRUISER.*MR THE VEHICLE COOLING FAN MOTOR FAILED THEN A WEEK LATER THE PLANETARY GEAR EXPLODED. THE VEHICLE IS CURRENTLY SITTING IN THE CONSUMERS DRIVEWAY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081284July 18, 2004
UNKNOWN OR OTHER
CAR CONTINUES TO MISS, DUE TO FAILURE OF IGNITION OR GAS OR MAYBE THE TRANSMISSION. THIS DOES NOT HAPPEN ALL THE TIME. ITS BEEN TO THE DEALER THREE TIMES WITH NO HELP. THIS STARTED AFTER 3000 MILES ON CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081236July 16, 2004
ELECTRICAL SYSTEM
I HAVE TAKEN MY 2003 PT CRUISER GT BACK TO THE DEALER EIGHT TIMES TO HAVE A CHECK ENGINE LIGHT PROBLEM REPAIRED. THE FIRST VISIT TO THE DEALER OCCURED ON JULY 3, 2003 THE SECOND VISIT TO THE DEALER OCCURRED ON JULY 9-12, 2003 THE THIRD VISIT TO THE DEALER OCCURED ON AUGUST 15-18, 2003 THE FOURTH VISIT TO THE DEALER OCCURRED ON MAY 7-12, 2004 THE FIFTH VISIT TO THE DEALER OCCURRED ON MAY 26-27, 2004 THE SIXTH VISIT TO THE DEALER OCCURRED ON JUNE 9TH, 2004 THE SEVENTH VISIT TO THE DEALER OCCURRED ON JUNE 28TH., 2004 (REPLACE LEAK DETECTION PUMP) THE EIGHTH VISIT TO THE DEALER OCCURRED ON JULY 16TH., 2004 (CAR TOWED) GENERAL SYPTOMS LEADING TO THE LIGHT COMING ON WERE HARD STARTING SEVERAL DAYS OR WEEKS PRIOR TO LIGHT COMING ON, AS WELL AS HESITATION UNDER ACCELERATION (OCCURED TWICE), AND THE LATEST INCIDENT IN WHICH THE CAR COMPLETELY LOST POWER WHILE ACCELERATING AWAY FROM A STOP SIGN ONTO A MAIN ROAD. DURING THE COURSE OF MY MANY DEALERSHIP VISITS, THEY HAVE REPROGRAMMED THE COMPUTER, REPLACED THE SOLENOID DUTY CYCLE PURGE, CONTACTED CHRYSLER'S STAR TECHNICAL CENTER AND REPLACED WHAT THEY CLAIMED TO BE A BAD LEAK DETECTION PUMP. UPON THE LAST FAILURE, THE CAR WAS DRIVEN BACK TO MY RESIDENCE AND THE DEALER CONTACTED TO TOW TO THE DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079407July 15, 2004
ELECTRICAL SYSTEM:WIRING
WHILE DRIVING BATTERY LIGHT CAME ON. SECONDS LATER, TRACTION AND ABS LIGHT CAME ON. WHEN THIS OCCURRED, VEHICLE LOST BRAKE POWER, WENT INTO NEUTRAL, AND COASTED. DEALERSHIP INDICATED THAT THE WIRING HARNESS RUBBED AGAINST THE RIGHT AXLE BOOT, AND AFTER A PERIOD OF TIME, IT RUBBED AWAY THE WIRING INSTALLATION AND SHORTED IT OUT. *AK CONSUMER QUESTIONED THE MECHANIC, AS A REPLY IT SAID THAT THE WIRING WAS NOT TAMPERED BUT THE LOCATION WHERE THE WIRE WAS INSTALLED WAS AT FACTORY SETTING. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080651July 9, 2004
VISIBILITY:SUN/MOON ROOF ASSEMBLY
LEATHER BOOT FOR COVER OF CONVERTIBLE TOP DAMAGED INSIDE AT TIME OF PURCHASE, ORDERED NEW ONE FROM DEALER AND RECEIVED ANOTHER DAMAGED ONE. CHRYSLER SAYS ALL OF THEM ARE LIKE THAT, AND WILL NOT REPLACE IT AGAIN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081514July 8, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
UPON STARTING THE VEHICLE CONSUMER NOTICED THAT GAS GAUGE WAS ON EMPTY. CONSUMER THEN TOOK THE VEHICLE TO A GAS STATION AND FILLED THE GAS TANK BUT THE GAS GAUGE STILL WAS ON EMPTY WHEN THE VEHICLE WAS RESTARTED. VEHICLE WAS THEN TAKEN TO A REPAIR SHOP. MECHANIC INDICATED THAT WHEN THE VEHICLE GOT HOT FROM THE SUN THE DASHBOARD COMPONENTS BECOME INOPERATIVE. WHEN THIS OCCURRED THE DRIVER WAS UNABLE TO DETERMINE THE SPEED HE WAS DRIVING, AND HOW MUCH FUEL WAS IN THE GAS TANK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081491July 7, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING AT ANY SPEED ABS WARNING LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ABS PUMP NEEDED TO BE REPLACED. THIS INFORMATION WAS PROVIDE ROWLAND JONES HUSBAND OF BARBARA JONES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080246June 30, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
CONSUMER STATED THAT AFTER HEARING THAT THE PT CRUISER WAS ON RECALL HE PHONED THE MANUFACTURER TO SEE IF HIS VEHICLE WAS INCLUDED THE RECALL. CONSUMER WAS TOLD THAT THE PROBLEM HE WAS EXPERIENCING WAS NOT ON RECALL, BUT THAT HE SHOULD REPORT THE PROBLEM TO MANUFACTURER. WHEN CONSUMER WAS DRIVING AT 60 MPH, THE STEERING WHEEL SHOOK. HE DID NOT FEEL VERY SECURE. CONSUMER CONTACTED DEALER, AND WAS URGED TO WAIT BEFORE BRINGING THE VEHICLE IN, AND TO SEE IF THE VEHICLE WAS INCLUDED IN THE RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079014June 29, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
ODOR OR SMELL IN A/C SYSTEM. DEALER TELLS US THAT IT IS MOLD AND THERE IS NOTHING THAT CAN BE DONE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079955June 25, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING AT AN UNDETERMINED SPEED VEHICLE STALLED, CAUSING THE CONSUMER TO DRIFT OFF THE ROAD. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078811June 25, 2004
FUEL SYSTEM, GASOLINE
I SMELL STRONG FUEL WHILE DRIVING. AS FAR AS I CAN RECALL, THE SMELL OCCURS WHILE THE AIR CONDITIONING IS ON. SINCE I LIVE IN TEXAS, MY AIR CONDITIONING IS ALMOST ALWAYS ON, SO THE FUEL SMELL IS A CONSTANT REMINDER. I CHECKD IF MY AIR CIRCULATION KNOB IS TURNED TO INTERIOR ONLY. THAT DIDN'T MATTER. THE SMELL OF FUEL IS THERE WHETHER AIR CIRCULATION IS EXTERNAL OR INTERNAL. I BELIEVE THERE WAS A RECALL RELATED TO FUEL/GASOLINE DELIVERY PROBLEMS FOR MAKE : CHRYSLER MODEL : PT CRUISER YEAR : 2002 NHTSA CAMPAIGN ID NUMBER : 02V215000 RECALL DATE : AUG 07, 2002 COMPONENT: FUEL SYSTEM, GASOLINE:DELIVERY I DON'T KNOW IF MY PROBLEM IS THE SAME AS 2002 MODEL RECALLS. PLEASE INVESTIGATE AND ADVISE. I COULDN'T TELL IF THIS LEADS TO FIRE OR INJURY TO MYSELF AND FAMILY. THANKS FOR YOUR HELP! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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