Chrysler Pacifica Complaints (2007)

380 consumer complaints on file.

#10789257November 9, 2015
AIR BAGS, SERVICE BRAKES, ENGINE
IT WAS RAINING OUT AND I WAS DECREASING SPEED PULLING INTO A TURNING LANE, THE CAR LOST STEERING AND BRAKES UNTIL I WAS ABLE TO GET IT OFF THE ROAD AND TURN IT OFF AND RESTART IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788178November 4, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY DAUGHTER BROUGHT ME THIS CAR FOR MY BIRTHDAY 2007. I HAVE BEEN COMPLAINING SINCE 2007 ABOUT THE IGNITION. I WAS TOLD IT WAS THE KEY. I PURCHASE A NEW KEY, WELL THE KEY IS NOT THE PROBLEM. I HAVE BEEN IN THE MIDDLE OF THE STREET AND THE CAR WOULD JUST SHOUT OFF. I KEEP REPLACING BATTERIES AFTER BATTERIES. I FINALLY FOUND OUT IT IS THE IGNITION, THE WAY I FOUND OUT IS A CERTAIN WAY I HAD TO TURN THE KEY FOR THE CAR TO START. I REALLY LEARN TO LOVE MY CAR BUT I HAVE SO MANY ISSUES I DON'T KNOW WHETHER I WOULD ADVISE ANYMORE TO PURCHASE ONE. I HAVE HAD MANY ISSUES UNTIL I BECAME VERY DISSATISFIED WITH THE COMPANY. I WOULD APPRECIATE IF YOU TAKE A LOOK AT THIS PROBLEM. THANKS THE CAR WOULD JUST CUT OFF IN THE MIDDLE OF THE STREET. UNEXPLAINABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787772November 2, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 40 MPH, THE HEADLIGHTS AND INSTRUMENT PANEL FAILED TO ILLUMINATE INTERMITTENTLY. ON A SEPARATE OCCASION, THE CONTACT MENTIONED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786703October 28, 2015
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
SHORTLY AFTER STARTING AND DRIVING THE CAR, WITHIN A COUPLE OF MINUTES, THE CAR COMPLETELY STOPS RUNNING WITH NO WARNING LIGHTS. JUST DIES WHILE DRIVING AS IF THE IGNITION WAS JUST TURNED OFF. THIS HAS HAPPENED MULTIPLE TIMES CAUSING A SIGNIFICANT SAFETY HAZARD AS THE POWER BRAKES AND STEERING IMMEDIATELY STOP WORKING. THE CAR IS UNDER AN EXTENDED MANUFACTURER'S BUMPER-TO-BUMPER WARRANTY SO THE REPAIR SHOULD BE COVERED AS IT IS A CLEAR DEFECT. APPARENTLY, BECAUSE THE CAR JUST STOPPED, NO CODES WERE RECORDED AS TO THE NATURE OF THE PROBLEM. HENCE, THE DEALER WAS UNABLE TO IDENTIFY A PROBLEM. THE DEALER RECOMMENDED THAT THE COST OF A SUSPECTED REPAIR BE MADE BY THE OWNER BECAUSE THEY COULD NOT DEFINITELY DEFINE THE PROBLEM AS NECESSARY TO BE REIMBURSED UNDER THE WARRANTY. RECOMMENDED REPAIR WAS DONE AT OWNER'S COST YET THE SAME THING HAPPENED AGAIN. AN EARLIER MODEL OF THIS CAR HAD A RECALL TO REPAIR A SIMILAR IF NOT IDENTICAL PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780048October 6, 2015
ELECTRONIC STABILITY CONTROL (ESC)
I PULLED INTO A GAS STATION FOR FUEL AND UPON APPLYING BRAKES, FELT A SLIGHT SHUDDER. AFTER TURNING OFF THE ENGINE AND FUELING UP, I STARTED THE CAR AND PUT IT IN DRIVE AND IT IMMEDIATELY SHUT THE ENGINE OFF. I TRIED A SECOND TIME, SAME RESULT. I WAS ABLE TO DRIVE IN REVERSE TO A PARKING SPOT, AND CONTINUED TRYING TO DRIVE FORWARD, THE ENGINE WOULD SHUT DOWN EACH TIME. I NOTICED THE ELECTRONIC STABILITY CONTROL LIGHT ON THE INSTRUMENT PANEL WAS ON. NOT KNOWING WHAT IT MEANT, EVENTUALLY CALLED A TOW SERVICE FOR HELP. FORTUNATELY, HOME WAS ONLY 45 MINUTES AWAY. THIS IS THE SAME CAR THAT WE HAVE REPORTED TO THIS SITE FOR PROBLEMS WITH THE FUEL SYSTEM, THAT IS, FUEL GAUGE NOT WORKING PROPERLY AND ALSO GREAT DIFFICULTY IN FILLING THE FUEL TANK!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779193October 2, 2015
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE JERKED FORWARD AND ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT ENGINE MOUNTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR ENGINE MOUNTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. IN ADDITION, THE CONTACT ALSO MENTIONED THAT THE VEHICLE FAILED TO SHIFT INTO THE REVERSE POSITION AND STALLED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775365September 23, 2015
ENGINE
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER ONE ATTEMPT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761653September 4, 2015
POWER TRAIN
UPPER HOUSING SHOCK UNDERNEATH THE HOOD ROTTED OFF THE SIDE WALL. OTHER SIDE STARTING TO ROT OFF TO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761171September 3, 2015
SUSPENSION
THIS LETTER IS TO FILE A COMPLAINT REGARDING CHRYSLER GROUP LLC FOR REPAIRS MADE TO A 2007 CHRYSLER PACIFICAS FRONT ENGINE CRADLE WITHIN A 10-YEAR OR 150,000 PERIOD SIMILAR TO THE EXTENDED WARRANTY COVERAGE OF A PREVIOUS RECALL TO CHRYSLER PACIFICA MODEL YEARS 2004-2005. I EXPERIENCED AN ENGINE CRADLE SAFETY CONCERN AND THIS MATTER WAS SIMILAR TO THAT INCLUDED IN THE CHRYSLER PACIFICA MODEL YEARS 2004-2005 RECALL. THE PERFORATION OF CORROSION ON THE ENGINE CRADLE WAS A SAFETY HAZARD AND AS A RESULT WOULD NOT PASS THE VIRGINIA SAFETY INSPECTION REQUIREMENTS, THUS REQUIRING REPAIR. THREE ATTEMPTS WERE MADE TO FIND A USED PART, BUT ALL PARTS RECEIVED HAD CORROSION IN THE SAME PLACE. THE REPAIR WAS MADE WITH CHRYSLER OEM PARTS. SINCE THIS SAFETY ISSUE WAS A SIMILAR THE PREVIOUS CHRYSLER RECALL, AND TO CORRECT A SAFETY HAZARD, I REQUEST REIMBURSEMENT FOR THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760157August 29, 2015
ENGINE, STEERING, ELECTRICAL SYSTEM
HAVE OWNED A 2007 CHRYSLER PACIFICA FOR ALMOST 3 YEARS NOW - BOUGHT IT USED AND ENJOY MOST FEATURES OF THIS CAR HAVING WAITED FOR A FEW YEARS TO PURCHASE ONE AFTER HAVING RECURRING (AND COSTLY) REPAIR ISSUES WITH MY PREVIOUS CHRYSLER (CIRRUS.) HOWEVER, FOR THE PAST YEAR, I'VE EXPERIENCED INTERMITTENT STALLING ISSUES WITH MY CAR - WHILE OPERATING/DRIVING AND I AM NOW TERRIFIED OF THE WHAT "IFS" SINCE I THOUGHT WE'D RESOLVED THE ISSUE JUST OVER A MONTH AGO WHEN REPLACING MY EGR VALVE. THIS WAS A HUGE EXPENSE PARTICULARLY SINCE I'VE BEEN UNDEREMPLOYED FOR A WHILE NOW, BUT THEN AGAIN TODAY WHILE DRIVING WITH MY YOUNG DAUGHTER THE ISSUE HAPPENED AGAIN!! I TOO HAVE HAD MY SHARE OF BEING INCONVENIENCED BY TAKING TO MULTIPLE MECHANICS AND REPAIR SHOPS SAYING THEY NEED TO "MIMICK" THE ISSUE IN ORDER TO FIND THE PROBLEM. SINCE THIS ISSUE OCCURS INTERMITTENTLY, HOW IS THAT EXACTLY SUPPOSE TO HAPPEN??? CHRYSLER CORPORATE REALLY NEEDS TO STEP UP AND ADDRESS THIS ISSUE ASAP SINCE THIS APPEARS TO BE A MAJOR ISSUE AND POSSIBLE DEFECT ON THE PRODUCTS THEMSELVES USED WHEN MANUFACTURING THIS CAR AND/OR A HUGE DEFECT OF THIS PARTICULAR MAKE AND MODEL OF VEHICLE, IN GENERAL! CHRYSLER - PLEASE HEAR US BEFORE YOU ALL ARE FACED WITH AN EVEN LARGER PENALTY THAN THE ONES USED TO RECENTLY BAIL YOU OUT - PLEASE DON'T MAKE A FURTHER MOCKERY OF THE PROCESS BY IGNORING THE VOICE OF YOUR CONSUMER ON SUCH A MAJOR HEALTH AND SAFETY CONCERN. TO ECHO THE WORDS OF ANOTHER COMPLAINT I CAME ACROSS IN MY RESEARCH OF THIS SPECIFIC ISSUE... THE PRICE TO REPLACE A DEFECT IS MUCH LESS THAN THAT OF A HUMAN LIFE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758934August 24, 2015
FUEL/PROPULSION SYSTEM
MUCH DIFFICULTY IN FILLING THE FUEL TANK, THE PUMP HANDLE WOULD CONTINUOUSLY SHUT OFF, AS THOUGH THE TANK WAS FULL, WE HAD TO REPEATEDLY OPERATE THE HANDLE OFF AND ON FOR SEVERAL MINUTES. THE FUEL GAUGE WOULD NEVER SHOW THE TANK AS FULL. IT WOULD ALSO, DURING NORMAL OPERATION, REACH HALF EMPTY, THEN PLUNGE TO EMPTY, SOMETIMES ILLUMINATING THE EMPTY LIGHT!! WE WERE TOLD BY OUR CHRYSLER SERVICE MANAGER, ON THREE SEPARATE OCCASIONS, THAT OUR CAR WAS REPAIRED, IT WAS NOT REPAIRED !!!! $1500 ON A NEW FUEL TANK, AND HUNDREDS ON RENTAL CARS LATER, OUR CAR IS STILL NOT FIXED!!! NEVER AGAIN!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747103August 7, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHEN SHE ADDED TWO AND A HALF GALLONS OF FUEL, THE FUEL GAUGE INDICATED THAT THE FUEL TANK WAS EMPTY AND THE LOW FUEL WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED DAILY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744355July 28, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. AFTER THE DRIVER SIDE WINDOW WAS ROLLED DOWN, ALL FOUR WINDOWS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT AN UNKNOWN FUSE AND THE WIRING HARNESS IN THE DRIVER SIDE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,135.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734514July 16, 2015
ENGINE
I HAVE HAD THIS 2007 PACIFICA SINCE 2009, BOUGHT IT WITH 12,000 MILES ON IT. IT NOW HAS 109,000 MILES. IN THE PAST YEAR THE CAR HAS STALLED INTERMITTENTLY WHEN SLOWING DOWN AT STOPS, TOOK IT IN, NO PROBLEM FOUND. IT HAS ALSO HAD LIGHT SMOKE COMING FROM UNDER THE HOOD INTERMITTENTLY SINCE I BOUGHT IT, HAD IT LOOKED AT SEVERAL TIMES, NO PROBLEM FOUND. THIS WEEK I WAS DRIVING THE CAR AT @30ISH MPH WHEN IT STALLED ON A BUSY ROAD, BUT WAS LUCKILY ABLE TO TURN OFF THE ROAD WITH NO POWER STEERING SAFELY. IT HAS BEEN AT THE DEALERS FOR 3 DAYS AND NO PROBLEM FOUND AT THIS POINT. I HAVE CHILDREN AND NO LONGER FEEL SAFE DRIVING THEM IN THIS VEHICLE. IF THER IS "NO PROBLEM" TO FIX, THAT IS A MAJOR PROBLEM, BECAUSE A CAR STALLING WAITING TO BE HIT AND SOMEONE INJURED, IS A PROBLEM!!! I HAVE CALLED CORPORATE AND AWAITING TO SPEAK WITH A CASE MANAGER ABOUT THIS ISSUE, BUT FROM WHAT I HAVE READ ONLINE, IF THE DEALERSHIP CANNOT MIMIC THE ISSUE, THEN CORPORATE WILL LIKELY SAY THERE IS NO PROBLEM. I CANNOT JUST WAIT TO SEE IF IT HAPPENS AGAIN, AND NEXT TIME ON THE HIGHWAY AS I HAVE READ IN OTHER CASES, WHEN SOMEONE COULD BE HURT! ALSO CONCERNED WITH THE "NO PROBLEM" WHEN IT SMOKES UNDER THE HOOD, AS I HAVE READ A COUPLE OF INCIDENTS WHERE THE CAR CAUGHT FIRE. HAVE A RENTAL CAR NOW...HOPE CORPORATE DOESN'T BLOW ME OFF!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734647July 16, 2015
ELECTRICAL SYSTEM
I HAVE A 2007 CHRYSLER PACIFICA THAT HAS BEEN DIAGNOSED AS HAVING A BAD TIPM, THE CAR WOULD LOSE ALL INTERIOR POWER ALONG WITH WINDSHIELD WIPERS; THIS IS EXTREMELY DANGEROUS AS THIS WOULD HAPPEN DURING RAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734017July 14, 2015
STEERING
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL VEERED TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DEALER REPLACED THE BUSHING, THE CRADLE, AND THE MOTOR MOUNTS; HOWEVER, THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733466July 12, 2015
STEERING, SERVICE BRAKES, VEHICLE SPEED CONTROL
THE VEHICLE WAS TURNING INTO PARKING SPACE, ACTED LIKE THE TRACTION CONTROL ENGAGED, POWER STEERING FUNCTION WAS LOST. VEHICLE WAS PUT IN PARK, ENGINE TURNED OFF. RESTARTED AT THAT TIME. OWNER ASSUMED INCIDENT RESULTED FROM A SLIP ON FRESH RAIN CONCRETE AND RESULTED IN TRACTION CONTROL ENGAGEMENT DUE TO SENSITIVITY OF TRACTION CONTROL FEATURE. THIS IS REALLY NOT NECESSARY AT < 10 MPH. SECOND INCIDENT: ONE WEEK LATER TO THE DAY ON JULY 10, 2015, THE VEHICLE ROLLED TO A STOP ON RESIDENTIAL ROAD. THE VEHICLE PASSED OVER AN INSIGNIFICANT, SMALL PILE OF DEAD LOOSED GRASS ON RIGHT SIDE OF VEHICLE DURING ITS ROLLING TO A STOP MODE. VEHICLE STEERING LOCKED UP AND ENGINE STALLED. OWNER MADE NUMEROUS ATTEMPTS TO RESTART BUT HAD TO WAIT 10 MINUTES BEFORE VEHICLE WOULD RESTART AND PARK IT. DEALERSHIP HAS BEEN NOTIFIED-APPOINTMENT SCHEDULED TO DIAGNOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732599July 8, 2015
ENGINE
WITHIN MINUTES OF PULLING OUT OF MY DRIVEWAY MY 2007 CHRYSLER PACIFICA TOURING SIMPLY SHUT DOWN. UNFORTUNATELY, IT WAS A SHOCK TO ME WHEN I LOST ACCELERATION AND POWER STEERING IN THE MIDDLE OF DRIVING AND IT TOOK ME A FEW SECONDS TO FIGURE OUT WHAT HAD HAPPENED. I PULLED OVER WITH SOME DIFFICULTY AND PUT THE CAR INTO PARK. I WAS ABLE TO RE-START THE VEHICLE AND RETURNED HOME. SINCE THAT DATE, MY HUSBAND HAS BEEN DRIVING THE VEHICLE AS IT WAS OUR TEENAGER'S PRIMARY MEANS OF TRANSPORTATION PRIOR TO THE INCIDENT. I SHUDDER TO THINK WHAT COULD HAVE HAPPENED TO HER AS SHE IS A NEW DRIVER AND MY OWN REACTION TO THE INCIDENT WAS INAPPROPRIATE. I SHOULD HAVE PUT THE CAR INTO NEUTRAL AND RE-STARTED IT, BUT THANK GOD I DID LIVE AND LEARN. SINCE THAT INCIDENT MY HUSBAND HAS EXPERIENCED THE SAME LOSS OF POWER ON THREE ADDITIONAL OCCASIONS. I AM IN CONSTANT FEAR THAT THE CAR WILL SHUT DOWN WHILE PULLING OUT INTO TRAFFIC. IT HAS ALREADY HAPPENED ONCE. THANKFULLY OTHER DRIVERS WERE AWARE AND WERE ABLE TO SLOW DOWN IN TIME FOR MY HUSBAND TO RE-COVER. AS I HAVE READ MANY OTHER INCIDENT REPORTS CONCERNING MY VEHICLE HAVING THE SAME ISSUE, I AM HOPEFUL THAT CHRYSLER WILL ADDRESS THE PROBLEM BEFORE SOMEONE ENDS UP INJURED OR DEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730956June 29, 2015
ENGINE
DRIVE AT ABOUT 60 MPH WHREN MY CAR JUST SHOUT DOWN . HAD NO STERTING OR BREAKS . LUCKY THIS IS NOT THE FIRST TIME IT HAS HAPPED AND I KNEW TIO PUT IT IN NEUTRAL AND TURN THE KEY ,DROP IT IN DRAVE AND A AWY YOU GO . THE OTHER TIMES THIS HAS HAPPENED TO MANY TO COUNT I WAS SLOWING DOWN TO CORNER VERY SCARY WHEN YOU CANT STOP OR TURN YOUR WHEEL . NO WARNING LIGHTS OR SIGNS .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726035June 14, 2015
POWER TRAIN
I HAD MY 2007 PACIFICA IN PARK POSITION WITH THE ENGINE ON. I PUT MY FOOT ON THE BRAKE TO REVERSE THE CAR OUT OF PARKING SPACE. THE GEAR SHIFT LEVER WOULD NOT RELEASE AND GO INTO REVERSE. I HAD TO HAVE THE CAR TOWED TO THE DEALER TO REPAIR. COST ME OVER $500 (PART #4880276-AB SHIFTER T21030407). BEING STUCK IN TRAFFIC IS VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chrysler Pacifica