Chrysler Pacifica Complaints (2004)

896 consumer complaints on file.

#11189928March 19, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
MOTOR MOUNTS HAVE SNAPPED AND BEEN REPLACED 3 TIMES SINCE PURCHASE! BODY IS TOO HEAVY FOR THE FRAME. NOW LOUD THUDS AT BRAKING AND ACCELERATING. ALWAYS HAVE HAD A FUELING ISSUE. HAD FUEL PUMPS, SENDING UNITS, LINES, FUEL FILLER NOZZLE, EVERYTHING BUT THE TANK REPLACED. FUEL GAUGE DROPS TO EMPTY EVEN WITH FUEL, WHEN TRYING TO FUEL IT WILL NOT ALLOW IT PUMP WILL SHUT OFF. USUALLY STARTS TO DO THIS WHEN GAS MILEAGE IS UNDER 200 REMAINING. SO FRUSTRATING. YET CHRYSLER DENIES EVER HAVING HEARD OF THESE ISSUES! I SEE FORUMS WITH MY SAME COMPLAINT, YET IT'S A MYSTERY FOR CHRYSLER! THIS HAS ALL BEEN A CONTINUOUS PROBLEM SINCE I PURCHASED THE CAR IN 2011.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189986March 19, 2019
STRUCTURE:BODY
ENGINE CRADLE RUSTED OUT-HAD TO BE REPLACED. CHRYSLER FAILED TO PROPERLY COAT THE ENGINE CRADLES WHICH ALLOWED RUST TO DAMAGE THE CRADLES AND CREATE A SERIOUS SAFETY DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189836March 18, 2019
STRUCTURE:BODY
THE SUB-FRAME HAS RUSTED THROUGH, MY MECHANIC IS CONCERNED ABOUT THE POSSIBILITY OF THE ENGINE FALLING OUT IF NOT ADDRESSED. IT SEEMS TO BE A COMMON PROBLEM WITH THE PACIFICA MODEL BUT I DID NOT FIND OUT ABOUT IT UNTIL I TOOK IT TO MY MECHANIC TO FIND OUT WHY THE CAR WOULD "BOUNCE" WHILE DRIVING DOWN THE ROAD. IT IS ESPECIALLY NOTICEABLE WHEN THE CAR IS SHIFTING. HE WAS SHOCKED AT THE AMOUNT OF RUST HE FOUND UNDERNEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176544February 12, 2019
UNKNOWN OR OTHER
ENGINE CRADLE ROT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165062January 8, 2019
STRUCTURE:BODY
FRONT FRAME CRADLE RUSTED OUT. WAS GETTING OIL CHANGED THE GARAGE I TOOK IT TOO BROUGHT IT TO MY ATTENTION THAT IS WAS VERY UNSAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163333December 25, 2018
STRUCTURE:BODY
TAKATA RECALL STATIONARY, RUSTED CROSSMEMBER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143460October 28, 2018
FUEL/PROPULSION SYSTEM
GAS GAUGE NEEDLE DROPS TO EMPTY WHEN IT GETS TO THE HALF TANK MARK. I HAVE HAD THE CAR STALL AS IF OUT OF FUEL WHEN IT STILL HAS HALF A TANK OF GAS. I AM CONSTANTLY HAVING TO ADD FUEL TO THE TANK AND IT IS SLOW GOING, BECAUSE THE NOZZLE CONSTANTLY SHUTS OFF FROM FUEL BUBBLING OUT. IF THE CAR IS PARKED ON A SIDEWAYS SLOPE, THE FUEL NEEDLE WILL GO BACK UP TO THE ACCURATE AMOUNT, BUT ONCE ON FLAT LAND GOES BACK TO EMPTY. I CAN'T REMEMBER THE LAST TIME I WAS ABLE TO DRIVE FROM FULL TANK TO LOW FUEL LIGHT WITHOUT REFUELING. SPECS MAY SHOW 14 GAL. TANK, BUT IN TRUTH, ONLY 7 OR SO GAL. IS ALL THAT IT OPERATES ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143541October 28, 2018
STRUCTURE:BODY
CRADLE ROT. APPLY BRAKES & ENGINE SHIFTS FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124438September 4, 2018
STEERING, SUSPENSION, UNKNOWN OR OTHER
THE FRONT CHASSIS CROSS MEMBER HAS ROTTED OUT. MY 2004 PACIFICA HAS BEEN PARKED IN MY DRIVEWAY OVER 5 YEARS BECAUSE THE CORROSION IS SO BAD I'M AFRAID TO DRIVE IT. I'VE BEEN WAITING FOR A RECALL TO FIX THIS OBVIOUS FACTORY DEFECT. THE ROTTED FRONT CROSS MEMBER WAS POINTED OUT TO ME DURING A STATE INSPECTION IN JUNE OF 2012
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123279August 29, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS AT TIRE DISCOUNTERS (7771 FIVE MILE ROAD, CINCINNATI, OHIO 45230, (513) 618-1613) FOR A ROUTINE OIL CHANGE, THE ENGINE CRADLE SUBFRAME WAS FOUND TO BE SEVERELY CORRODED. THE ENGINE CRADLE SUBFRAME WAS NOT REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123133August 28, 2018
STRUCTURE:BODY
I BOUGHT THIS VEHICLE USED AND THEN FOUND OUT THAT THE ENGINE CRADLE HAS A RUST HOLE IN IT WHICH MAY MAKE IT UNSAFE TO DRIVE. I ALSO LEARNED THAT IT IS A COMMON PROBLEM WITH THIS MAKE AND MODEL AND THAT CHRYSLER HAS NO INTENTION OF ADDRESSING THIS PROBLEM. CHRYSLER OBVIOUSLY MADE THIS PART SUB-STANDARD AND SHOULD PROVIDE A REPLACEMENT FOR THE SUBSTANDARD PART. IT IS DEFINITELY A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119746August 13, 2018
ENGINE
I WAS DRIVING ON A CITY STREET AND I WAS TURNING AT A STOP LIGHT WHEN MY CAR MADE A VERY STRANGE SOUND. I COULD NOT STEER THE CAR SO I PULLED OVER AND UPON LOOKING UNDERNEATH THE VEHICLE AND UNDER THE HOOD THE MOTOR HAD SHIFTED DUE TO A ROTTING CRADLE MOUNT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118882August 10, 2018
UNKNOWN OR OTHER
CAR STARTED ON FIRE UNDER ENGINE AND BURNED COMPLETELY DOWN TO STEAL FRAME. WAS DRIVING TO AKRON OHIO FROM CEDAR SPRINGS MI. HALF WAY THROUGH OUR FIVE HOUR TRIP I FILLED UP MY GAS TANK IN LUNA PIER OH TO CONTINUE ON. CHECKED ALL FLUIDS N TEMP WAS FINE AS WELL GOT BACK ON HWY WENT LESS THEN 3 MILES AND SMELLED SOMETHING BURNING AND TWO POOF'S OF SMOKE CANE FROM UNDER DASH ON DRIVERS SIDE AND I IMMEDIATELY PULLED OVER TO SIDE OF HWY, MY BF GOT OUT N LOOKED UNDER CAR AND THERE WAS A SMALL FIRE, THE FIRE SPREAD VERY SWIFTLY AND WAS UNABLE TO SAVE ANY PERSONAL PROPERTY WE HAD TAKEN FOR OUR WEEKEND GETAWAY. 911 WAS CALLED N FIREMEN WERE DISPATCHED AS WELL AS PARAMEDICS FOR MY BF THAT HAD BEEN BURNED DURING THE INCIDENT TRYING TO PUT THE FIRE OUT.. WE ONKY HAD PLPD INSURANCE AND DID NOT GET REIMBURSED FOR PERSONAL PROPERTY AT ALL. NOT ONLY DID WE LOSE THE ENTIRE VEHICLE BUT WE LOST SEVERAL PERSONAL ITEMS WE HAD TAKEN WITH YS, THE PACIFICA WAS PACKED FULL.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11118605August 8, 2018
ENGINE, POWER TRAIN, SUSPENSION
K-FRAME IS ROTTED OUT NOT SAFE TO DRIVE ENGINE COULD FALL OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110786July 11, 2018
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
HAVE 2004 CHYSLER PACIFICA HAVING ISSUES WITH FUEL SYSTEM TRUCK DRIVES THEN SPUTTER SHUTS OFF TAKE LONG TIME STARTING UP ALSO OVER HEATS NO REASON TRUCKS SHIFTS INTO GEAR 2 BUT DON'T GO SPEED THINK I'M GOING TRANSMISSION SLIPS CAN BE RIDING UP STREET SHUTS OFF ON ME SHIFTS INTO DRIVE WITH RPM SAYING 2
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104071June 26, 2018
ELECTRICAL SYSTEM, ENGINE, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 55 MPH IN THE RAIN, THE INSTRUMENT PANEL LIGHTING AND THE ABS INDICATOR BEGAN TO FLASH. IN ADDITION, THE WINDSHIELD WIPERS STOPPED WORKING, THE VEHICLE SUDDENLY JOLTED FORWARD, AND STALLED. THE NEXT DAY, AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097930May 25, 2018
STRUCTURE:BODY
I TOOK MY CAR IN FOR AN OIL CHANGE AND THE MECHANIC INFORMED ME THAT THE MAIN SUB FRAME WAS RUSTED AND MY CAR WOULD NOT PASS INSPECTION WITHOUT THIS BEING REPAIRED. I SEE THERE IS A MAJOR PROBLEM THAT CHRYSLER WILL NOT ADDRESS. I NEED HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097231May 22, 2018
UNKNOWN OR OTHER
ENGINE STALLING DURING OPERATION. TOOK TO PIERCE AUTO CENTER IN SAGLE IDAHO PROBLEM WAS NOT RECTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096744May 18, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN
WHEN FUELING GAS PUMP AUTOMATICALLY SHUTS OFF NOT LETTING GASOLINE INTO FUEL PUMP. WHEN HALF A TANK OF GASOLINE IS LEFT IN CAR IT AUTOMATICALLY GOES DOWN TO EMPTY ON FUEL GAUGE. EGR VALVE PROBLEM, RPM TOO HIGH WHEN IDLED, FEEL LIKE CAR SLOWS DOWN ON OWN WHEN DRIVING ON HIGHWAY. ENGINE LIGHT ON WITH P0507 CODE: IDLE AIR CONTROL SYSTEM RPM HIGHER THAN EXPECTED AND P1861 FUEL LINE DISCONNECTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084637April 11, 2018
STRUCTURE:FRAME AND MEMBERS, SUSPENSION
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE CHECKING FOR THE SWAY BAR LINK UNDER THE VEHICLE, THE CONTACT NOTICED THAT THE SIDE PANEL FRAME WAS CORRODED ALL THE WAY THROUGH. THE VEHICLE WAS TAKEN TO SOUTH CHICAGO DODGE CHRYSLER JEEP (7400 S WESTERN AVE, CHICAGO, IL 60636), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNSAFE TO DRIVE ON THE HIGHWAY. THE MANUFACTURER WAS CONTACTED AND OPENED CASE NUMBER: 33832631 BEFORE REFERRING THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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