Chrysler Pacifica Complaints (2007)

380 consumer complaints on file.

#10500799February 28, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500162February 26, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA AWD. THE CONTACT STATED THAT SHE WAS HAVING ROUTINE MAINTENANCE PERFORMED AT AN INDEPENDENT MECHANIC WHEN SHE WAS ADVISED THAT THE REAR DRIVE SHAFT WAS LEAKING. THE MANUFACTURER WAS NOTIFIED AND INFORMED HER THAT THERE WAS NO RECALL FOR THE FAILURE AND TO TAKE THE VEHICLE TO HER LOCAL DEALER FOR DIAGNOSIS. AN APPOINTMENT WITH THE DEALER WAS SCHEDULED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499205February 19, 2013
ENGINE
DEALER INSTRUCTED ME THAT THE FRONT AND REAR MOTOR MOUNTS WERE CRACKED ON A CAR WITH LESS THAN 100K MILES. THIS IS NOT COVERED UNDER CHRYSLER'S POWERTRAIN OR EXTENDED WARRANTY. THIS IS A COMMON OCCURRENCE WITH CHRYSLER'S MOTOR MOUNTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498144February 14, 2013
ENGINE AND ENGINE COOLING
WHILE TRAVELING AT HIGHWAY SPEEDS THE CAR SIMPLY TURNED OFF (ENGINE STOPS JUST LIKE YOU TURNED THE KEY TO OFF). TOTAL LOSS OF POWER STEERING AND POWER BRAKING. COASTED TO SIDE OF ROAD, WHERE CAR WAS RESTARTED. THIS PROBLEM IS SIMILAR TO A PROBLEM IN MAY 2012 WHEN THE CAR WHILE TRAVELING AT HIGHWAY SPEEDS TURNED ITSELF OFF. STORED CODE AT THE TIME WAS C121C. DEALER WAS UNABLE TO DETERMINE CAUSE IN MAY 2012. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496905February 8, 2013
ENGINE
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND RESTARTED THE VEHICLE. ALSO, THE CONTACT STATED THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE CURRENT AND FAILURE MILEAGE WAS 80,250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495322January 31, 2013
SUSPENSION
INFORMED DURING ROUTINE STATE INSPECTION STRUTS NEEDED REPLACING. BROUGHT VEHICLE TO SOUTHERN CHRYSLER JEEP. DEALER REPLACED STRUT MOUNTS AND STRUT BEARINGS, INFORMED THAT THEY WERE "COMING APART". SERVICE ADVISER SAID THE STRUTS ON THOSE VEHICLES WERE "A PIECE OF SCRAP , BUT YOU DIDN'T HEAR THAT FROM ME". INFORMED THAT THEY HAVE A LOT OF PROBLEM WITH THOSE. WHY IS THERE NO RECALL? YOU CAN SEE FROM THE MILEAGE, I DON'T DRIVE LONG DISTANCES, I DON'T RUN OVER POTHOLES OR DRIVE ON ROCKY ROADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495357January 31, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, A STRANGE NOISE WAS HEARD THEN THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHO INSPECTED THE VEHICLE AND FOUND THAT THE TRANSMISSION CASE HAD BURST AND WAS LEAKING OIL. THE MECHANIC INFORMED THE CONTACT THAT THE TRANSMISSION CASE NEEDED TO BE REPLACED BUT THE PARTS WERE NOT READILY AVAILABLE. THE MANUFACTURER WAS NOTIFIED WHO STATED THERE WAS NO RECALL AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490897January 3, 2013
ENGINE
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH AND HEARD A LOUD BANG FROM THE ENGINE. THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND BEGAN TO FLASH. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE ENGINE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,915.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490681January 2, 2013
ENGINE, STEERING
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED AND THEN THE CHECK ENGINE LIGHT ILLUMINATED. TO RESTART THE VEHICLE, IT HAD TO BE SHIFTED INTO NEUTRAL. THE CONTACT ALSO STATED THAT THE POWER STEERING ASSIST WOULD FAIL INTERMITTENTLY. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490263December 27, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FUEL PUMP WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC, WHO THEN STATED THAT THE POWER TRAIN CONTROL MODULE WOULD HAVE TO BE REPROGRAMMED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 06V432000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490099December 26, 2012
ENGINE
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 35-40 MPH, A LOUD NOISE WAS EMITTED FROM THE ENGINE AREA. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY ADVISED HIM THAT ALL THREE MOTOR MOUNTS WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE THREE MOTOR MOUNTS. THE CONTACT STATED THAT THE FAILURE RECURRED EVERY TWO MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER EACH TIME WHERE THE MOTOR MOUNTS WERE CONSTANTLY BEING REPLACED. THE MANUFACTURER WAS CONTACTED AND OFFERED TO COVER THE REPAIR EXPENSES. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. THE CURRENT MILEAGE WAS APPROXIMATELY 49,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484687November 14, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE REVERSING FROM A RESIDENTIAL DRIVEWAY, THE TRANSMISSION SLIPPED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED THAT THE TRANSMISSION FAILED AND NEEDED A REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483472November 6, 2012
ENGINE, SUSPENSION, UNKNOWN OR OTHER
MOTOR MOUNTS ARE COLLAPSED ON 2007 CHRYSLER PACIFICA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482826November 1, 2012
UNKNOWN OR OTHER
WE PURCHASED THIS VEHICLE USED, AND FROM DAY ONE WE NOTICED THE TRANSMISSION BANGED INTO GEAR. AFTER NUMEROUS TRIPS TO THE DEALER AND THEM UNABLE TO FIND THE PROBLEM, I ASKED THEM TO CHECK THE MOTOR MOUNTS. THEY DISCOVERED A BROKEN MOUNT, THE REPAIR COST ME $440, THIS OCCURRED AT 46151 MI. NOW AT APPROX 74000 MI 2 MORE ENGINE MOUNTS HAVE FAILED THE BILL THIS TIME WILL BE $723. WE DO NOT DRIVE AGGRESSIVELY OR ABUSE THIS VEHICLE, AFTER AN ONLINE SEARCH THIS SEEMS TO BE A DEFECT IN THE CHRYSLER PACIFICA LINE OF CARS. WITH THE ENGINE SHIFTING IN THE ENGINE COMPARTMENT IT WILL BE ONLY A MATTER OF TIME BEFORE A FUEL LINE, BRAKE LINE OR OTHER VITAL LINE OR HOSE WILL BE COMPROMISED CAUSING A FIRE OR LOSS OF VEHICLE CONTROL. I FEEL A RECALL SHOULD BE ISSUED AND THE DEFECTIVE PART REPLACED AND THOSE WHO ALREADY REPLACED THE DEFECTIVE PART REIMBURSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481549October 23, 2012
FUEL/PROPULSION SYSTEM
FUEL GAUGE DOES NOT WORK, GENERALLY SHOWS EMPTY EVEN WHEN FILLED WITH GASOLINE. CHECK ENGINE LIGHT IS ON. GAUGE WILL OCCASIONALLY INCREASE WHILE DRIVING AT RATES ABOVE 45 MPH, BUT THEN RETURNS TO EMPTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480481October 17, 2012
ENGINE AND ENGINE COOLING, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM, POWER TRAIN, VISIBILITY
2007 CHRYSLER PACIFICA. CONSUMER STATES EXPERIENCE WITH MECHANICAL PROBLEMS. *TGW THE CONSUMER STATED AT 2,900 MILES, A SMOKE CONDITION DEVELOPED IN THE VEHICLE'S ENGINE. A DIAGNOSTIC REVEALED THE FRONT AXLE SEAL WAS DEFECTIVE. AT APPROXIMATELY 3,800, THE SMOKE CONDITION DEVELOPED AGAIN AND THE CONSUMER WAS INFORMED THAT THE POWER TRANSFER UNIT NEEDED TO BE REPLACED. AT 25,893, THE POWER TRANSFER UNIT HAD TO BE REMOVED AND REPLACED AFTER IT WAS DISCOVERED THAT THERE WAS A LEAK IN AN INPUT SEAL. AT 26,906 MILES, THE ENGINE MOUNT WAS REPLACED; AT 48,062 MILES, THE BLOWER MOTOR WAS REPLACED; AT 48,490 MILES, THE BLEND AIR DOOR OF THE BLOWER WAS REPLACED AND THE REAR AXLE SEALS WERE REPLACED DUE TO LEAKS; AT 63,852 MILES, THE PVC VALVE, FUEL PUMP, EGR VALVE AND BATTERY WERE REPLACED AND A SHORT IN THE WIRING TO THE ALTERNATOR WAS REPAIRED; AT 65,479, THE VEHICLE BROKE DOWN AND HAD TO BE TOWED. IT WAS DETERMINED THE COMPUTER NEEDED TO BE REPLACED. AT 82,439 MILES, THE MOTOR MOUNT FAILED AND WAS REPLACED, AN ISOLATER WAS INSTALLED AND POWER TRANSFER UNIT WAS LEAKING AGAIN. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER, AFTER DRIVING IT FOR 15 MINUTES, BECAUSE IT WAS IN WORSE CONDITION THAN WHEN SHE LEFT IT WITH THE DEALER. THE ENGINE WAS RACING AT 6000 RPMS, WHILE DRIVING AT 50 MPH, THERE WAS A LOUD NOISE COMING FROM THE ENGINE AND A BANGING NOISE COULD BE HEARD UPON TURNING THE STEERING WHEEL. THE DEALER STATED THERE WAS NOTHING WRONG WITH THE VEHICLE. HOWEVER, WHEN THE CONSUMER DROVE THE VEHICLE FOR 20 MILES, THE MALFUNCTION INDICATOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, AND AFTER AN INSPECTION, THE DEALER STATED THE TRANSMISSION CONTROL MODULE RELAY WAS FAULTY. THE CONSUMER WAS ASSURED THE ISSUES WERE FIXED. HOWEVER, ON HER WAY HOME, THE MALFUNCTION INDICATOR LIGHT ILLUMINATED AGAIN, THE ENGINE WAS RACING AND THE ENTIRE VEHICLE JOLTED EVERY TIME SHE SHIFTED INTO, DRIVE, PARK OR REVERSE. THE POWER DOOR LOCKS FAILED AND THE CONSUMER WAS LOCKED INSIDE THE VEHICLE FOR SEVERAL MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480111October 15, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE TRYING TO ACCELERATE TO HIGHWAY SPEEDS OF 70 MPH, THE VEHICLE BEGAN TO DRAG AND FEEL HEAVY. IN ADDITION, THE GEARS WOULD NOT SHIFT CORRECTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED THAT THE MOTOR MOUNTS COLLAPSED, CAUSING THE TRANSMISSION TO FALL AND REST ON THE FRAME OF THE VEHICLE. THE VEHICLE WAS REPAIRED FOR THE MOTOR MOUNTS. THE CONTACT STATED THAT THE MOTOR MOUNTS WERE REPAIRED THREE TIMES PRIOR TO THE MOST RECENT FAILURE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 87,500. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480241October 10, 2012
ENGINE AND ENGINE COOLING, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM, POWER TRAIN, VISIBILITY
FAX ON BEHALF OF RE HER 2007 CHRYSLER PACIFICA EXPERIENCING VARIOUS AND SIGNIFICANT MECHANICAL FAILURES; REPLY ATTN CAROLINE WEKSELBAUM/NEW YORK, NY DISTRICT OFFICE *TGW THE CONSUMER STATED AT 2,900 MILES, A SMOKE CONDITION DEVELOPED IN THE VEHICLE'S ENGINE. A DIAGNOSTIC REVEALED THE FRONT AXLE SEAL WAS DEFECTIVE. AT APPROXIMATELY 3,800, THE SMOKE CONDITION DEVELOPED AGAIN AND THE CONSUMER WAS INFORMED THAT THE POWER TRANSFER UNIT NEEDED TO BE REPLACED. AT 25,893, THE POWER TRANSFER UNIT HAD TO BE REMOVED AND REPLACED AFTER IT WAS DISCOVERED THAT THERE WAS A LEAK IN AN INPUT SEAL. AT 26,906 MILES, THE ENGINE MOUNT WAS REPLACED; AT 48,062 MILES, THE BLOWER MOTOR WAS REPLACED; AT 48,490 MILES, THE BLEND AIR DOOR OF THE BLOWER WAS REPLACED AND THE REAR AXLE SEALS WERE REPLACED DUE TO LEAKS; AT 63,852 MILES, THE PVC VALVE, FUEL PUMP, EGR VALVE AND BATTERY WERE REPLACED AND A SHORT IN THE WIRING TO THE ALTERNATOR WAS REPAIRED; AT 65,479, THE VEHICLE BROKE DOWN AND HAD TO BE TOWED. IT WAS DETERMINED THE COMPUTER NEEDED TO BE REPLACED. AT 82,439 MILES, THE MOTOR MOUNT FAILED AND WAS REPLACED, AN ISOLATER WAS INSTALLED AND POWER TRANSFER UNIT WAS LEAKING AGAIN. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER, AFTER DRIVING IT FOR 15 MINUTES, BECAUSE IT WAS IN WORSE CONDITION THAN WHEN SHE LEFT IT WITH THE DEALER. THE ENGINE WAS RACING AT 6000 RPMS, WHILE DRIVING AT 50 MPH, THERE WAS A LOUD NOISE COMING FROM THE ENGINE AND A BANGING NOISE COULD BE HEARD UPON TURNING THE STEERING WHEEL. THE DEALER STATED THERE WAS NOTHING WRONG WITH THE VEHICLE. HOWEVER, WHEN THE CONSUMER DROVE THE VEHICLE FOR 20 MILES, THE MALFUNCTION INDICATOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, AND AFTER AN INSPECTION, THE DEALER STATED THE TRANSMISSION CONTROL MODULE RELAY WAS FAULTY. THE CONSUMER WAS ASSURED THE ISSUES WERE FIXED. HOWEVER, ON HER WAY HOME, THE MALFUNCTION INDICATOR LIGHT ILLUMINATED AGAIN, THE ENGINE WAS RACING AND THE ENTIRE VEHICLE JOLTED EVERY TIME SHE SHIFTED INTO, DRIVE, PARK OR REVERSE. THE POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479532October 10, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FUEL GAUGE WAS MALFUNCTIONING. THE CONTACT MENTIONED THAT THE GAUGE WOULD READ THAT THE TANK WAS HALF FULL THEN DROP TO EMPTY. THE CONTACT STATED THAT THE VEHICLE WAS SUPPOSED TO HAVE A 23 GALLON TANK, BUT THE VEHICLE WOULD ONLY TAKE 11 GALLONS. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE WOULD SPEW GASOLINE BACK OUT WHEN BEING FILLED. THE VEHICLE WAS TAKEN TO THE DEALER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477116September 26, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE VIBRATED AND JOLTED. THE FAILURE OCCURRED WITHOUT ANY WARNINGS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE EXACT FAILURE WITH THE TRANSMISSION. AS A RESULT, THE CONTACT WAS REFERRED TO DEALER FOR INSPECTION. THE VEHICLE WAS NOT TAKEN TO DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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