Chrysler Pacifica Service Bulletins (2020)

575 manufacturer communications on file.

• June 30, 2021•Document ID: 10221233

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL

  Mfr Comm. #:

  9004138

  Date Added:

  September 26, 2022

  Manufacturer:

  CHRYSLER

  Summary

  GRILLE, Active Shutter Prior to replacing this part, please review Star Online S2008000132 for known concerns. If the issue still exists, call FCA Redacted Content. If no response in 15 minutes, proceed with repair.

  Associated Products (6)

  2022 Chrysler Pacifica2022 Chrysler Voyager2021 Chrysler Pacifica2021 Chrysler Voyager2020 Chrysler Pacifica2020 Chrysler Voyager
  Associated Documents

  • DownloadMC-10221233-0001.pdf↗
• June 30, 2021•Document ID: 10212512

  Service Bulletin/Repair Instructions
  EQUIPMENT; STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL

  Mfr Comm. #:

  9004138

  Date Added:

  May 31, 2022

  Manufacturer:

  CHRYSLER

  Summary

  GRILLE, Active Shutter Prior to replacing this part, please review Star Online S2008000132 for known concerns. If the issue still exists, call FCA Redacted Content. If no response in 15 minutes, proceed with repair.

  Associated Products (6)

  2022 Chrysler Pacifica2022 Chrysler Voyager2021 Chrysler Pacifica2021 Chrysler Voyager2020 Chrysler Pacifica2020 Chrysler Voyager
  Associated Documents

  • DownloadMC-10212512-0001.pdf↗
• June 30, 2021•Document ID: 10212476

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  S2008000132

  Date Added:

  May 31, 2022

  Manufacturer:

  CHRYSLER

  Summary

  U11E9 Lost Communication With AGS Active Grille Shutter, Malfunction Indicator Lamp MIL Illuminated

  Associated Products (4)

  2021 Chrysler Pacifica2021 Chrysler Voyager2020 Chrysler Pacifica2020 Chrysler Voyager
  Associated Documents

  • DownloadMC-10212476-0001.pdf↗
• June 23, 2021•Document ID: 10221343

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0810521

  Date Added:

  September 26, 2022

  Manufacturer:

  CHRYSLER

  Summary

  UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.5. Customers may experience one or more of the following: Lost radio presets. High pitch squeal, pop or humming sound coming from all of the speakers. SXM favorite song list empty. Radio display screen is black when the ignition is on. Radio may reset/reboots, turn itself off and then back on again. Radios resets when a Bluetooth paired phone receives two text messages one after another simultaneously after approximately seven seconds. (ABD sales code). Incorrect navigation address/location/directions. Navigation stuck on loading screen or not appearing at all. Lost navigation settings. Speaker crackling noise on non amplified vehicles (UAV Only). Active call not transferred to vehicle Bluetooth® (UAV Only). Voice Recognition (VR) not understanding commands to switch sources (UAV Only). Bluetooth phonebook not available (UAV Only). "Setting" button removed after ignition cycle (UAV Only). Coolant temperature value incorrect (UAV Only). Speaker crackling noise. In addition the following enhancements are included:Bluetooth improvements. VR improvements. Improve Navigation zoom and scrolling feature on map.

  Associated Products (4)

  2020 Chrysler Pacifica2020 Jeep Grand Cherokee2019 Chrysler Pacifica2019 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10221343-0001.pdf↗
• June 19, 2021•Document ID: 10221339

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  0801821REVA

  Date Added:

  September 26, 2022

  Manufacturer:

  CHRYSLER

  Summary

  Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 2114.12. Customers may experience one or more of the following: Black screen on Video Routing Module (VRM)/Rear Seat Entertainment (RSE) displays. One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the VRM software is up to date. RSE remote control does not pair. When playing a video from a USB stick the video does not resume where it left off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy(2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s) have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of the parental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Code (DTCs) have been set:U11BB-00 - Lost Communication With Video Routing Module. B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Media Port 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Media Port 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display 1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display 2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00 and B15AA00) get falsely set when the vehicle is remote started. In addition the following improvement is included:Blueborn cyber security patch(2017-19 MY Only).

  Associated Products (5)

  2021 Chrysler Pacifica2020 Chrysler Pacifica2019 Chrysler Pacifica2018 Chrysler Pacifica2017 Chrysler Pacifica
  Associated Documents

  • DownloadMC-10221339-0001.pdf↗
• June 18, 2021•Document ID: 10221288

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  S2125000002

  Date Added:

  September 26, 2022

  Manufacturer:

  RAM

  Summary

  Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:

  Associated Products (42)

  2021 Alfa Romeo Stelvio2021 Chrysler 3002021 Chrysler Pacifica2021 Chrysler Voyager2021 Dodge Challenger2021 Dodge Charger2021 Dodge Durango2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002021 Ram Promaster City2020 Alfa Romeo Stelvio+ 22 more
  Associated Documents

  • DownloadMC-10221288-0001.pdf↗
• June 18, 2021•Document ID: 10212447

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  S2125000002

  Date Added:

  May 31, 2022

  Manufacturer:

  JEEP

  Summary

  Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:

  Associated Products (40)

  2021 Alfa Romeo Stelvio2021 Chrysler 3002021 Chrysler Pacifica2021 Chrysler Voyager2021 Dodge Challenger2021 Dodge Charger2021 Dodge Durango2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002021 Ram Promaster City2020 Alfa Romeo Stelvio+ 20 more
  Associated Documents

  • DownloadMC-10212447-0001.pdf↗
• June 17, 2021•Document ID: 10221285

  Service Bulletin/Repair Instructions
  VISIBILITY

  Mfr Comm. #:

  S1723000001RevD

  Date Added:

  September 26, 2022

  Manufacturer:

  RAM

  Summary

  Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

  Associated Products (38)

  2022 Ram 15002021 Chrysler Pacifica2021 Chrysler Voyager2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Chrysler Pacifica2020 Chrysler Voyager2020 Ram 15002019 Chrysler Pacifica2019 Ram 15002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 55002018 Chrysler Pacifica2018 Ram 15002018 Ram 2500+ 18 more
  Associated Documents

  • DownloadMC-10221285-0001.pdf↗
• June 17, 2021•Document ID: 10212475

  Service Bulletin/Repair Instructions
  VISIBILITY

  Mfr Comm. #:

  S1723000001

  Date Added:

  May 31, 2022

  Manufacturer:

  CHRYSLER

  Summary

  Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

  Associated Products (39)

  2022 Ram 15002021 Chrysler Pacifica2021 Chrysler Voyager2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Chrysler Pacifica2020 Chrysler Voyager2020 Ram 15002019 Chrysler Pacifica2019 Ram 15002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 55002018 Chrysler Pacifica2018 Ram 15002018 Ram 2500+ 19 more
  Associated Documents

  • DownloadMC-10212475-0001.pdf↗
• June 16, 2021•Document ID: 10221277

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  S1809000007RevC

  Date Added:

  September 26, 2022

  Manufacturer:

  JEEP

  Summary

  Customer Complaint May Include Engine Oil Leak Or Consumption

  Associated Products (134)

  2022 Chrysler Voyager2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Ram 15002021 Alfa Romeo Stelvio2021 Chrysler 3002021 Chrysler Pacifica2021 Chrysler Voyager2021 Dodge Challenger2021 Dodge Charger2021 Dodge Durango2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 3500+ 114 more
  Associated Documents

  • DownloadMC-10221277-0001.pdf↗
• June 16, 2021•Document ID: 10212473

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

  Mfr Comm. #:

  S1809000007

  Date Added:

  May 31, 2022

  Manufacturer:

  RAM

  Summary

  Customer Complaint May Include Engine Oil Leak Or Consumption

  Associated Products (135)

  2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Ram 15002021 Alfa Romeo Stelvio2021 Chrysler 3002021 Chrysler Pacifica2021 Chrysler Voyager2021 Dodge Challenger2021 Dodge Charger2021 Dodge Durango2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 4500+ 115 more
  Associated Documents

  • DownloadMC-10212473-0001.pdf↗
• June 11, 2021•Document ID: 10221330

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  1805621

  Date Added:

  September 26, 2022

  Manufacturer:

  CHRYSLER

  Summary

  Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may comment on the following: Vehicle cluster displays "Shift to Park, then desired gear" while coasting to a stop<8 kmh (<5 mph). Once the vehicle is shifted to park and then to the desired gear, the vehicle operates as intended.

  Associated Products (1)

  2020 Chrysler Pacifica
  Associated Documents

  • DownloadMC-10221330-0001.pdf↗
• June 11, 2021•Document ID: 10221269

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  S2008000059RevB

  Date Added:

  September 26, 2022

  Manufacturer:

  RAM

  Summary

  Error Code 20 Message On the Radio Screen

  Associated Products (43)

  2020 Chrysler 3002020 Chrysler Pacifica2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Jeep Cherokee2020 Jeep Compass2020 Jeep Gladiator2020 Jeep Grand Cherokee2020 Jeep Renegade2020 Jeep Wrangler2020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Chrysler 3002019 Chrysler Pacifica2019 Dodge Challenger2019 Dodge Charger+ 23 more
  Associated Documents

  • DownloadMC-10221269-0001.pdf↗
• June 11, 2021•Document ID: 10212506

  Service Bulletin/Repair Instructions
  POWER TRAIN; ELECTRICAL SYSTEM

  Mfr Comm. #:

  1805621

  Date Added:

  May 31, 2022

  Manufacturer:

  CHRYSLER

  Summary

  Flash: Powertrain Control Module PCM Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may comment on the following: Vehicle cluster displays "Shift to Park, then desired gear" while coasting to a stop<8 kmh <5 mph. Once the vehicle is shifted to park and then to the desired gear, the vehicle operates as intended.

  Associated Products (1)

  2020 Chrysler Pacifica
  Associated Documents

  • DownloadMC-10212506-0001.pdf↗
• June 9, 2021•Document ID: 10221228

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:WIRING

  Mfr Comm. #:

  9004386

  Date Added:

  September 26, 2022

  Manufacturer:

  JEEP

  Summary

  WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content

  Associated Products (184)

  2020 Alfa Romeo Stelvio2020 Chrysler 3002020 Chrysler Pacifica2020 Chrysler Voyager2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Dodge Grand Caravan2020 Dodge Journey2020 Fiat 124 Spider2020 Fiat 5002020 Fiat 500X2020 Jeep Cherokee2020 Jeep Compass2020 Jeep Gladiator2020 Jeep Grand Cherokee2020 Jeep Renegade2020 Jeep Wrangler2020 Ram 15002020 Ram 2500+ 164 more
  Associated Documents

  • DownloadMC-10221228-0001.pdf↗
• June 8, 2021•Document ID: 10221259

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  S2008000059RevA

  Date Added:

  September 26, 2022

  Manufacturer:

  DODGE

  Summary

  Error Code 20 Message On the Radio Screen

  Associated Products (44)

  2020 Chrysler 3002020 Chrysler Pacifica2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Jeep Cherokee2020 Jeep Compass2020 Jeep Gladiator2020 Jeep Grand Cherokee2020 Jeep Renegade2020 Jeep Wrangler2020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Chrysler 3002019 Chrysler Pacifica2019 Dodge Challenger2019 Dodge Charger+ 24 more
  Associated Documents

  • DownloadMC-10221259-0001.pdf↗
• June 8, 2021•Document ID: 10221258

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  S2108000098RevB

  Date Added:

  September 26, 2022

  Manufacturer:

  RAM

  Summary

  Radio Screen Freeze, Blank Screen And Reset

  Associated Products (48)

  2021 Chrysler 3002021 Chrysler Pacifica2021 Chrysler Voyager2021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Chrysler 3002020 Chrysler Pacifica2020 Chrysler Voyager2020 Dodge Challenger+ 28 more
  Associated Documents

  • DownloadMC-10221258-0001.pdf↗
• May 28, 2021•Document ID: 10230078

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  S2108000127-1

  Date Added:

  January 17, 2023

  Manufacturer:

  CHRYSLER

  Summary

  Radio Reboot Continually

  Associated Products (59)

  2021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Chrysler 3002020 Chrysler Pacifica2020 Chrysler Voyager2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Jeep Cherokee+ 39 more
  Associated Documents

  • DownloadMC-10230078-0001.pdf↗
• May 28, 2021•Document ID: 10230077

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  S2108000130

  Date Added:

  January 17, 2023

  Manufacturer:

  JEEP

  Summary

  Bubbles Or Delamination On The Radio Display

  Associated Products (49)

  2021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002020 Chrysler 3002020 Chrysler Pacifica2020 Chrysler Voyager2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Jeep Cherokee2020 Jeep Compass2020 Jeep Gladiator2020 Jeep Renegade2020 Jeep Wrangler+ 29 more
  Associated Documents

  • DownloadMC-10230077-0001.pdf↗
• May 28, 2021•Document ID: 10223466

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  S2108000127RevA

  Date Added:

  October 17, 2022

  Manufacturer:

  CHRYSLER

  Summary

  Radio Reboot Continually

  Associated Products (54)

  2021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002020 Chrysler 3002020 Chrysler Pacifica2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Jeep Cherokee2020 Jeep Compass2020 Jeep Gladiator+ 34 more
  Associated Documents

  • DownloadMC-10223466-0001.pdf↗