Chrysler Crossfire Complaints
708 consumer complaints on file.
- #10285544September 28, 2009VISIBILITY
BACK WINDSHIELD FELL OUT OF CAR. THE COMPANY HAS HAD A PROBLEM WITH THIS FROM ALL THE INFORMATION I CAN GET ON IT. THE CAR ONLY HAS 40,000 MILES ON IT. NEVER HAVE I HAD A CAR TO LOSE BACK WINDSHIELD. I'M ON A WAITING LIST FOR A NEW TOP (THIS CAN'T BE REPAIR...HAS TO BE REPLACED) SINCE JULY. THE ESTIMATED TIME TO GET IT IN IS OCT. 29, 2009. THIS IS A DEFECT THAT SHOULD BE RECALLED. I'M JUST LUCKY I WASN'T DRIVING WHEN IT POPPED OUT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10283398September 9, 2009ELECTRICAL SYSTEM:IGNITION
I OWN A 2005 CROSSFIRE WITH 23300 MILES. MY IGNITION KEY BEGAN TO "STICK" WHEN STARTING THE CAR. IT STUCK ABOUT 2 WEEKS AGO BUT I WAS ABLE TO START THE CARE AFTER 15 MINUTES OF TRYING. YESTERDAY THE IGNITION STUCK AND I WAS NOT ABLE TO START THE CAR. I HAD THE CAR TOWED TO A DEALER IN SAN JOSE CA. THE SERVICE WRITER TOLD ME HE HAD ANOTHER CROSSFIRE IN FOR SERVICE FOR THE EXACT SAME PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10281191August 20, 2009AIR BAGS, SEAT BELTS
I HAD AN ACCIDENT RECENTLY HITTING A TREE AVOIDING A CHILD RUNNING INTO MY STREET. I HAVE INJURED MYSELF HITTING THE STEERING WHEEL HARD. I THINK MY NOSE WAS BROKEN AND A WEEK LATER IS STILL BOTHERING ME, 2 BLACK EYES. HERE IS THE ISSUE: I BOUGHT THIS 2005 CHRYSLER CROSSFIRE LTD ROADSTER ONLINE FROM MAC HAIK CDJ IN AUSTIN AND TOOK PHYSICAL DELIVERY AT THEIR MAC HAIK CHEVROLET HERE IN HOUSTON. MY INJURY IS DUE TO THE FACT THAT MY AIRBAG DID NOT DEPLOY AND MY SEATBELT DID NOT LOCK. AT THIS SPEED, @ 20 MPH, THE BELT WOULD HAVE SECURED ME FROM INJURY. WHERE IS THE LIABILITY HERE FOR THIS? IS IT LEGAL FOR A FRANCHISE DEALER TO SELL A VEHICLE WITHOUT A FUNCTIONING AIRBAG AND SEATBELT? PLEASE ADVISE. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10280257August 12, 2009VISIBILITY, STRUCTURE
THIS IS A COMPLAINT ON A 2005 CHRYSLER CROSSFIRE ROADSTER THAT WAS JUST PURCHASED IN JUNE 2009. I WAS LOOKING IN MY REAR VIEW MIRROR ON SUNDAY AFTERNOON AND NOTICED A SMALL QUARTER INCH GAP BETWEEN MY CONVERTIBLE TOP AND MY REAR WINDOW. WHEN I INSPECTED THE VEHICLE, I ALSO NOTICED ANOTHER GAP THAT WAS ON THE LEFT DRIVER SIDE OF MY REAR WINDOW. THIS GAP IS ABOUT 2 INCHES WIDE AND I CAN LITERALLY STICK MY HAND ON THE INSIDE OF MY CAR. IT SEEMS THAT THE HEAT HERE IN TEXAS HAS MELTED THE GLUE TO THE POINT THAT THE WINDOW IS BECOMING DETACHED FROM THE CONVERTIBLE TOP'S CANVAS MATERIAL. SO, I CONTACTED CHRYSLER CUSTOMER CARE ON MONDAY MORNING AND THEY INSTRUCTED ME TO VISIT A DEALER TO SEE IF THEY COULD FIX THE WINDOW. I WENT TO THE DEALERSHIP THAT AFTERNOON AND THEY TOLD ME (VERBATIM) "WE DON'T BOTHER WORKING ON THIS VEHICLE BECAUSE IT IS TOO MUCH OF A HASSLE, WE REFER CROSSFIRES TO AN UPHOLSTERY SHOP!" SO, THE NEXT MORNING WHICH WAS TUESDAY, I CONTACT CHRYSLER CUSTOMER SERVICE AGAIN, TOLD THEM WHAT I WAS TOLD AT THE DEALERSHIP AND THEY SAID "PLEASE GO TO A DIFFERENT DEALERSHIP." SO I WENT AGAIN THAT TUESDAY AFTERNOON AND THIS TIME THEY LOOKED AT MY VEHICLE AND SAID THEY WOULD CONTACT CUSTOMER SERVICE AND GET BACK WITH ME THE NEXT DAY. I RECEIVED A CALL TODAY, WEDNESDAY, SAYING THAT IT IS GOING TO COST $3,000 PLUS TAX TO REPAIR. THEY CAN'T JUST GLUE THE WINDOW BACK IN, THEY HAVE TO REPLACE THE WHOLE TOP. CHRYSLER ALSO DENIED A GOODWILL REPLACEMENT BECAUSE IT WAS DEEMED UNNECESSARY, AND MY WARRANTY JUST EXPIRED LIKE 20 MILES AGO. THE TOP IS ON BACK ORDER, AS I WAS TOLD BY THE SERVICE MANAGER AT THE DEALERSHIP, SO IT COULD BE A WHILE BEFORE I WOULD EVEN BE ABLE TO HAVE IT REPAIRED. I AM DRIVING AROUND WITH A HALF GLUED REAR WINDOW, THAT CAN FALL OUT AND BUST INSIDE MY CAR AT ANY POINT. IT IS NOT ONLY A HAZARD TO ME, BUT ALSO TO ANY PASSENGERS, PEDESTRIANS OR MOTORIST AROUND ME. IF THIS SHOULD FALL OUT WHILE I AM DRIVING, I OR SOMEONE ELSE CAN BECOME SERIOUSLY INJURED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10275338June 30, 2009VISIBILITY
2005 CROSSFIRE CONVERTIBLE, ALWAYS GARAGED. BACK WINDOW GLASS RELEASED FROM TOP. WARRANTY WILL NTO COVER EVEN THOUGH DEALERSHIP STATES KNOWN ISSUE. IF THIS HAD HAPPENED WHILE DRIVING COULD HAVE CAUSED SERIOUS INJURY. REPLACEMENT COST IS $2200+ AS ALL REPAIR SHOPS STATED SAME DIAGS...CANNOT SIMPLY GLUE BACK IN AS WILL ONLY LAST A FEW MONTHS AT MOST. ALL SHOPS ALSO STATED THEY SEE THIS ON A CONTINUOUS BASIS. THERE ARE LITERALLY HUNDREDS OF THESE COMPLAINTS OF THIS SAME ISSUE ON THE WEB. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10274198June 18, 2009STRUCTURE:BODY:ROOF AND PILLARS
TL*THE CONTACT OWNS A 2005 CHRYSLER CROSSFIRE ROADSTER. WHILE DRIVING 30 MPH, THE REAR WINDOW FELL OUT OF THE LINER. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE ROOF NEEDED TO BE REPLACED. THE PART FOR THE REPAIR IS CURRENTLY ON BACKORDER AND COULD BE UNAVAILABLE FOR MORE THAN A YEAR. THE ESTIMATED REPAIR COST WAS $2,000. THE CONTACT WILL NOTIFY THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 22,800. UPDATED 07/17/09 *BF UPDATED 07/20/09.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10273504June 10, 2009EXTERIOR LIGHTING
HEADLIGHT LENSES CLOUDY AND CRAZING. DEALER REFUSED TO REPLACE UNDER WARRANTY. DISTRICT MANAGER REFUSED TO REPLACE UNDER WARRANTY. LATER DIRECTED DEALER TO POLISH LENSES. MADE THEM WORSE. LATER OFFERED 50-50 COST SHARE. A. MY COST WOULD BE IN EXCESS OF $500.00 AND B. CAR IS STILL UNDER WARRANTY AND IS APPARENTLY A MANUFACTURE DEFECT. NUMEROUS OTHER OWNERS HAVE HAD THEIR LIGHTS REPLACED BY DEALERS, APPEARS TO BE NO HARD AND FAST RULE. DISTRICT MANAGER IS TRYING BULLYING TACTICS. HE HAS NEVER SEEN THE CAR, EVEN THOUGH I TRIED ON SEVERAL OCCASIONS TO MEET WITH HIM. HE IS UNAPPROACHABLE AND INCOMMUNICADO TO ANYONE OUTSIDE OF THE DEALER. I HAVE PHOTOS. I GAVE A PHOTO TO SERVICE MANAGER TO ATTEMPT TO GET THIS RESOLVED. DISTRICT MANAGER HAS NOT REPLIED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10272683June 2, 2009VISIBILITY:GLASS, SIDE/REAR
TL*THE CONTACT OWNS A 2005 CHRYSLER CROSSFIRE. THE CONTACT STATED THAT THE REAR WINDSHIELD BECAME DETACHED FROM THE VEHICLE WHILE DRIVING 40 MPH. SHE PULLED THE VEHICLE OVER AND NOTICED THAT THE WINDOW HAD SHATTERED INTO PIECES. SHE CALLED THE DEALER AND MANUFACTURER, BUT NO ONE HAD THE PARTS AVAILABLE DUE TO A BACK ORDER. THE CONTACT BELIEVES THAT THIS IS A MANUFACTURER DEFECT AND A VERY SERIOUS ISSUE. SHE FURTHER STATED THAT A RECALL SHOULD BE ISSUED OR THE PARTS SHOULD BE AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 49,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10270030May 27, 2009STRUCTURE
THE PROBLEM IS SAME AS BELOW. HYUNDAI IS RECALLING 91,202 MY 2002-2003 HYUNDAI SONATA VEHICLES. REPEATED USE OF THE INTERIOR DOOR HANDLE MAY CAUSE WEAR OF THE CHROME PLATE. IF THE TOP EDGE OF THE HANDLE HAS VERY THIN CHROME PLATING, THAT PORTION OF THE PLATING MAY WEAR AWAY MORE EASILY THAN MORE THICKLY PLATED AREAS AS THE DOOR HANDLE IS USED. THE WORN CHROME PLATING ON THE UPPER EDGE OF THE HANDLE MAY RESULT IN A CRACK OR SEPARATION BETWEEN THE CHROME PLATING ON THE INBOARD AND OUTBOARD SURFACES OF THE HANDLE, WHICH MAY FORM A SHARP EDGE. 2004 CHRYSLER CROSSFIRE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10269981May 26, 2009STRUCTURE
THE CHROME TRIM ON THE BACKSIDE OF MY 2005 CHRYSLER CROSSFIRE INTERIOR DOOR PULL IS PEELING AND BECOMING VERY SHARP. THIS OCCURS ON BOTH DRIVER AND PASSENGER DOORS. I RECENTLY SLICED MY FINGER OPEN WHILE CLOSING THE DRIVER'S DOOR. THERE IS A TSB OUT TO FIX THIS ISSUE, BUT SINCE MY CAR IS OUT OF WARRANTY CHRYSLER WILL DO NOTHING. THIS IS A SAFETY CONCERN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10265936April 18, 2009VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE A 2005 CONVERTIBLE CROSSFIRE, THE BACK WINDOW IS FALLING OUT. I TOOK IT TO A CHRYSLER DEALERSHIP AND WAS INFORMED I NEEDED TO REPLACE THE ENTIRE TOP FOR 2,200.00. THE DEALERSHIP REFERRED ME TO CHRYSLER AND THEY WANTED TO PAY FOR HALF THE REPLACEMENT COST. THERE IS NOTHING WRONG WITH TOP AND I SHOULD NOT HAVE TO REPLACE A TOP ON A 4 YEAR OLD CAR. I BELIEVE THE TOP SHOULD HAVE A RECALL AS I HAVE BEEN READING THIS SEEMS TO BE A COMMON PROBLEM. IF THE WINDOW CAME OUT WHEN THE VEHICLE WAS DRIVING THERE COULD BE A SAFETY ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10264335April 7, 2009ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 CHRYSLER CROSSFIRE. IN JULY OF 2007, THE MOTOR IN THE VEHICLE BEGAN TO FAIL INTERMITTENTLY. IN MARCH OF 2009, THE VEHICLE WOULD SHUT DOWN WITHOUT WARNING. AFTER THE VEHICLE WAS PARKED, IT WOULD NOT RESTART. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER BELIEVED THAT THE FAILURE WAS ELECTRICAL AND SUGGESTED REPLACING SOME PARTS IN THE ELECTRICAL AREA. THE CONTACT WOULD HAVE TO PAY $300 FOR THE PART REPLACEMENT. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 30,000 AND CURRENT MILEAGE WAS 44,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10257167February 2, 2009ENGINE AND ENGINE COOLING
THE CHRYSLER CROSSFIRE IS A NICE "LOOKING" VEHICLE BUT I'VE HAD AN ISSUES THAT MY ENGINE WOULD SHUTDOWN WITHOUT WARNING. THE CAR WOULD RESTART UPWARDS TO ABOUT 2 HOURS LATER BUT WOULD SHUTDOWN AGAIN SEVERAL MILES LATER. TOOK IT TO THE DEALERSHIP THREE TIMES AND THEY HAVE NOT BEEN ABLE TO SORT IT OUT. I AM NOW UNABLE TO USE THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10253380December 31, 2008EXTERIOR LIGHTING
THE "CLEAR" COVER OVER THE PROJECTION HEADLIGHTS ASSEMBLY AND YELLOW SIGNAL LIGHT HAS BECOME SEVERELY CLOUDED/FADED PARTICULARLY ON THE UPPER HALF OF THE COVER. THE SIGNAL LIGHT IS BECOMING OBSCURED BEHIND THE CLOUDINESS. THE CAR HAS VERY LITTLE MILEAGE AND THE DEFECT IS NOT THE RESULT OF ROAD DEBRIS DAMAGE (ROCKS/SAND). NO REPAIR WAS MADE BECAUSE THE DEALER BLAMES THE MANUFACTURER FOR DENYING CLAIM, AND THE MANUFACTURER SAYS IT IS UP TO THE DEALER TO PERFORM THE WORK AND PLACE A CLAIM. I BELIEVE IT TO BE A DEFECTIVE PRODUCT BECAUSE I HAVE COMPARED THE LENS ON MY CAR TO OTHER VEHICLES OF THE SAME MAKE AND MODEL (SOME OF WHICH WERE OLDER AND HAD MUCH MORE MILEAGE) AND YET ARE IN BETTER CONDITION THAN THE ONE ON MY CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10251157December 9, 2008ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2005 CHRYSLER CROSSFIRE. WHILE DRIVING APPROXIMATELY 50 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE RPM'S REVVED AND THEN DECREASED, FOLLOWED BY THE ENGINE STALLING. THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE STALLING. THE VEHICLE FAILED TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER EIGHT TIMES FOR DIAGNOSTIC TESTING, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE WIRING WAS ADJUSTED WITHIN THE COMPUTERIZED SYSTEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES, BUT THERE WERE NO RESOLUTIONS. THE VEHICLE IS CURRENTLY INOPERABLE AND HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 58,556 AND CURRENT MILEAGE WAS 69,650.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10250765December 4, 2008ELECTRICAL SYSTEM
IGNITION ON MY 2004 CHRYSLER CROSSFIRE HAS STOPPED WORKING AND THE KEY WILL NOT TURN. THIS DOES NOT ALLOW ME TO START MY CAR. BROUGHT MY CAR TO THE DEALERSHIP AND THEY LUBED THE IGNITION AND WORKED FINE FOR THE LAST THREE MONTHS. NOW MY CAR IS HAVING THE SAME PROBLEM AND THE DEALERSHIP SAYS THAT MY WARRANTY HAS EXPIRED AND THEY WANT TO CHARGE ME $800!!! THE CAR IS AN 2004 I BOUGHT THE CAR IN 2006 WITH 2,080 MILES AND THE CAR ONLY HAS 24,000 ON IT NOW AND I HAVEN'T HAD ANY OTHER PROBLEMS EXCEPT FOR PARTS ON THE CAR!! THIS IS SOOO FRUSTRATING BECAUSE I AM CONSTANTLY HAVING TO TAKE OFF TIME FROM WORK AGAIN COSTING ME MORE MONEY TO HAVE THIS FIXED. NOT TO MENTION HOW THE CAR COMPANIES WANT THE TAX PAYERS MONEY TO BAIL THEM OUT WITH THE FINANCIAL CRISIS. THEN THEY SHOULD STARTING BUILDING BETTER CARS EXCEPT FOR FROM THEIR PERSPECTIVE IT IS PROBABLY FINE BECAUSE THAT MEANS THEY WILL HAVE MORE CARS SALES WHICH IS MORE MONEY IN THEIR POCKETS. WHEN ARE WE GOING TO START TAKING CARE OF THE TAX PAYERS?? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10244851October 8, 2008VISIBILITY:WINDSHIELD WIPER/WASHER
2006 CHRYSLER CROSSFIRE HAS A PROBLEM WITH THE WINDSHIELD WIPER MECHANISM. *NJ THE CONSUMER STATED WHEN IT RAINED HE HAD TO PULL OVER TO THE SIDE O THE ROAD BECAUSE THE WINDSHIELD WIPERS DID NOT RUN FAST ENOUGH TO KEEP THE WINDSHIELD CLEAR. THE DEALER TOLD THE CONSUMER THERE WAS NOTHING WRONG WITH THE WINDSHIELD WIPER MECHANISM. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10244032September 30, 2008VISIBILITY
THE BACK WINDOW OF MY 2005 CROSSFIRE HAS COME UNGLUED FROM THE CONVERTIBLE TOP. IT WAS A SAFETY ISSUE BECAUSE IT COULD HAVE COME OFF WHILE DRIVING AND HURT EITHER PASSENGERS OR SOMEONE DRIVING BESIDE ME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10238542August 17, 2008STRUCTURE:BODY
THE WRAPPING OF THE INTERIOR DRIVER'S SIDE DOOR GRIP APPEARS TO HAVE BEGUN TO SEPARATE ON THE INSIDE AND IS PEALING. A SHARP EDGE OF THE METAL IS BEING EXPOSED AND AS A RESULT, I HAVE CUT MY LEFT HAND FINGERS ON SEVERAL OCCASIONS WHEN CLOSING THE DOOR. THE PASSENGER SIDE IS ALSO BEGINNING TO EXHIBIT SIMILAR PROBLEMS FOR THE DOOR GRIP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10238545August 17, 2008STRUCTURE, SUSPENSION:FRONT
DESIGN OF VEHICLE DID NOT ALLOW FOR CAMBER ADJUSTMENT TO FRONT TIRES UNLESS A WELD IS CUT AND A NEW PIECE IS INSTALLED. THEREFORE, OVER TIME THE CAMBER OF THE TIRES CAN BECAME SUCH THAT THE FRONT TIRES WEAR ON THE INSIDE EDGE THAT CANNOT BE SEEN BY THE OWNER OF THE VEHICLE DURING A NORMAL WALK AROUND INSPECTION. THIS PLACES THE OWNER OF THE VEHICLE IN A POSITION THAT A TIRE WHICH APPEARS TO BE IN GOOD CONDITION WHEN INSPECTED, MAY BLOW OUT WITHOUT NOTICE WHEN AT HIGHWAY SPEEDS. IT WOULD SEEM THAT A MANUFACTURER'S DESIGN THAT REQUIRES A WELD TO BE CUT AND A NEW PART INSTALLED AT A LATER DATE TO ALLOW FOR A SIMPLE TIRE ALIGNMENT ADJUSTMENT AND MAY LEAD TO A POTENTIAL TIRE FAILURE UNTIL DISCOVERED BY THE OWNER, IS NOT A VEHICLE DESIGN WHICH INCORPORATES A HIGH DEGREE OF SAFETY ENGINEERING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0