Chrysler Crossfire Complaints

708 consumer complaints on file.

#10468185July 30, 2012
STRUCTURE:BODY
THE REAR WINDOW IS FALLING OUT OF THE CONVERTIBLE TOP ON MY 2006 CHRYSLER CROSSFIRE. THE FACTORY AND DEALERSHIP REFUSE TO MAKE I GOOD, SAYING IT IS "NORMAL WEAR" AND THAT THE TOP NEEDS TO BE REPLACED! THE ORIGINAL REAR WINDOW IN MY UNCLE'S 1958 IMPALA IS AS SECURE AS THE DAY IT WAS INSTALLED, SO I REJECT CHRYSLER'S CLAIM OF "NORMAL WEAR"! THERE ARE THOUSANDS OF SIMILAR COMPLAINTS ON THE INTERNET: WHY DOES THE GOVERNMENT NOT REQUIRE CHRYSLER TO FIX THIS VALID AND PERSISTENT SAFETY ISSUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468273July 30, 2012
UNKNOWN OR OTHER
THE REAR GLASS WINDOW ON THE CONVERTIBLE TOP CAME LOOSE ON ONE SIDE AND IS COMING LOOSE ACROSS THE TOP. I HAVE DISCOVERED SINCE THIS PROBLEM OCCURRED THAT CHRYSLER IS AWARE OF THE PROBLEM AND IS REFUSING TO ISSUE A RECALL INORDER TO FIX THE DEFECT. MY VEHICLE HAS ALWAYS BEEN GARAGE KEPT, AND THE TOP IS IN EXCELLENT CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467946July 27, 2012
STRUCTURE:BODY, VISIBILITY/WIPER
THE BACK WINDOW OF THE CONVERTIBLE IS COMING UNGLUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467927July 27, 2012
VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2005 CHRYSLER CROSSFIRE CONVERTIBLE. THE CONTACT STATED THAT THE REAR GLASS WAS FALLING OUT OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT BECAUSE OF A DESIGN FLAW, THE WINDOW WOULD BECOME DETACHED FROM THE CONVERTIBLE TOP. THE CONTACT STATED THE DEALER ADVISED HIM THAT THE MANUFACTURER ISSUED A RECALL HOWEVER, HIS VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS UNKNOWN BUT THE CURRENT MILEAGE WAS 50,000. ..UPDATED 10/03/12 *BF UPDATED 10/09/2012*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466943July 22, 2012
VISIBILITY/WIPER, STRUCTURE:BODY
WHEN TRAVELING DOWN THE HIGHWAY I NOTICED THAT THE GLASS REAR WINDOW ON MY CONVERTIBLE 2005 CHRYSLER CROSSFIRE ROADSTER HAD BECOME PARTIALLY ( ONLY 6 INCHES WHERE ATTACHED AT TOP OF GLASS ) UNATTACHED FROM THE CANVAS TOP AND WAS HITTING AGAINST THE BODY WHEN I WOULD HIT A BUMP. WHEN I GOT HOME I DID AN INTERNET SEARCH ABOUT HOW TO FIX IT, AND FOUND THAT THIS IS A COMMON PROBLEM WITH THE CROSSFIRE REAR WINDOW OF THIS MODEL YEAR. I CALLED THE DEALER AT THAT TIME AND THEY SAID IT WAS NOT COVERED. I HAD THE WINDOW GLUED BACK BUT IT HAS SENSE DELAMINATED AGAIN. NOW I SEE CHRYSLER MAY HAVE BEEN PLANNING THIS FIX FOR SOME TIME? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466859July 21, 2012
VISIBILITY:GLASS, SIDE/REAR
THE REAR WINDOW GLASS FELL OUT OF THE CONVERTIBLE TOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466738July 20, 2012
STRUCTURE, VISIBILITY/WIPER
REAR WINDOW IN CONVERTIBLE TOP UNGLUED ON TOP AND BOTH SIDES AND FELL INTO CAR WHILE PARKED. AIR TEMPERATURE WAS ABOVE 100F. NO PREVIOUS PROBLEMS WITH WINDOW LEAKAGE OR SIGN OF IMPENDING FAILURE. BELIEVE THIS IS PART OF SB 23035-11 REV A BUT LOCAL CHRYSLER DEALER UNABLE TO AUTHORIZE REPAIR OR REPLACEMENT. HAVE CONTACTED CHRYSLER AND OPENED CASE NUMBER [XXX] AND AM AWAITING RESOLUTION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465793July 16, 2012
VISIBILITY:GLASS, SIDE/REAR
REAR WINDOW ON CONVERTIBLE TOP ADHESIVE FAILED, WINDOW FELL OUT OVERNIGHT. TOP IS IN GOOD CONDITION OTHERWISE. THIS POSES A REAL SAFETY HAZARD, AND APPEARS TO BE A COMMON ISSUE BASED UPON MY WEB SEARCHES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465400July 12, 2012
STEERING
WENT TO BACK OUT OF GARAGE AND THE VEHICLE WAS DIFFICULT TO STEER. CONTINUED TO GO AND THE CAR DROVE LIKE IT DID NOT HAVE POWER STEERING. I CHECKED THE FLUID LEVEL AND IT IS RIGHT TO THE LINE AND LOOKS VERY CLEAN. IT IS HARD TO BELIEVE THE STEERING QUIT AFTER ONLY HAVING LESS THAN SIX THOUSAND MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464712July 9, 2012
VISIBILITY, STRUCTURE
REAR WINDOW IN CONVERTIBLE TOP IS SEPARATING FROM THE FABRIC. CALLED CHRYSLER CUSTOMER ASSISTANCE AND THEY HAVE BEEN OF NO HELP AT ALL. THEY ARE REFUSING TO FIX IT AND TELL ME IT IS NOT COVERED UNDER MY EXTENDED SERVICE CONTRACT. THERE IS A SERVICE BULLETIN ON THIS YEAR CAR FOR THIS EXACT SAME PROBLEM. I FEEL STRONGLY THAT THIS IS A SAFETY ISSUE, IF WINDOW FALLS OUT WHILE I'M DRIVING IT COULD CAUSE ME TO HAVE AN ACCIDENT OR WINDOW COULD HIT SOMEONE BEHIND ME. WILL CROSS MY FINGERS THAT THIS DOES NOT HAPPEN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464438July 6, 2012
VISIBILITY, STRUCTURE
ONE NIGHT PARKED MY CAR IN PERFECT CONDITION, NEXT MORNING 5/22/2012, CAME OUT AND THE BACK WINDOW IS BECOMING UNGLUED! I IMMEDIATELY CONTACTED TWO DEALERSHIPS AND THEY SAID THEY WOULD HAVE TO SEND IT OUT FOR A NEW SOFT TOP AND GLASS WINDOW WHICH WOULD BE ABOUT $3,000. ARE YOU KIDDING ME! THEN I LOOKED ON LINE AND THERE ARE MULTIPLE COMPLAINTS OF THE REAR WINDOW IN THE 2005 CROSSFIRE. CONTACTED CHRYSLER AND THEY WILL NOT ASSIST YOU. YOU REACH A CUSTOMER SERVICE PERSON THAT TAKES THE INFO AND WE WILL GET BACK TO YOU AFTER INVESTIGATION. EACH TIME THEY CALL TO SAY THEY ARE STILL CHECKING INTO THE SITUATION, FRUSTRATES YOU MORE AND MORE. I ENDED UP ORDERING THE WINDOW AND TOP FROM A PLACE THE DEALERSHIP GAVE ME AND AM WAITING FOR IT TO COME IN. IN THE MEANTIME, I DRIVE THE CAR WITH A TOWEL PLACED BETWEEN THE METAL AND LOOSE WINDOW TO PREVENT RATTLING AND HOPE THE WINDOW DOESN'T UNSTICK FROM THE TOP OF WHICH 20" ARE STILL GLUED! NEVER AGAIN, CHRYSLER SHOULD STAND BEHIND THEIR PRODUCTS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464039July 3, 2012
VISIBILITY:GLASS, SIDE/REAR
WHEN TRAVELING DOWN THE ROAD I NOTICED THAT THE GLASS REAR WINDOW ON MY CONVERTIBLE 2005 CHRYSLER CROSSFIRE ROADSTER HAD BECOME PARTIALLY UNATTACHED FROM THE CANVAS TOP AND WAS HITTING AGAINST THE BODY WHEN I WOULD HIT A BUMP. WHEN I GOT HOME I DID AN INTERNET SEARCH ABOUT HOW TO FIX IT, AND FOUND THAT THIS IS A COMMON PROBLEM WITH THE CROSSFIRE REAR WINDOW OF THIS MODEL YEAR AND ALTHOUGH CHRYSLER ADMITS THE PROBLEM THEY ARE ONLY FIXING/COVERING THE REPAIR BASED ON THE VIN #. IF I WOULD HAVE KNOWN THIS I WOULD HAVE BOUGHT A SOLSTICE OR S2000. I CAN'T AFFORD A NEW TOP WHICH IS THEIR ONLY SOLUTION OF COURSE AT MY OWN EXPENSE. I TOOK IT TO SEVERAL SHOPS TO SEE IF THEY WOULD RE-GLUE IT FOR ME. THE TOP IS MINT EXCEPT FOR THE LOOSE WINDOW. C'MON CHRYSLER MAN UP AND FIX THIS FOR EVERY OWNER NOT JUST SOME OF THEM! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464046July 3, 2012
VISIBILITY:GLASS, SIDE/REAR
REAR WINDOW TOTALLY SEPARATED FROM SOFT TOP, AND FELL OUT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463486June 28, 2012
VISIBILITY/WIPER
WAS DRIVING DOWN A CITY STREET AND STARTED HEARING BANGING FROM THE BACK OF THE CAR. PULLED OVER AND SAW THAT REAR WINDOW HAD DISENGAGED FROM THE CONVERTIBLE RAG TOP. HAVE READ HUNDREDS OF THE SAME COMPLAINTS PERTAINING TO THE 2005 ONLY. SUPPOSEDLY CHRYSLER HAS ADMITTED IT WAS A DEFECT. UNFORTUNATELY MY VIN # DOES NOT QUALITY AND I HAVE 137,000 MILES ON THE CAR. I HAVE BEEN ADVISED THAT THE WINDOW CANNOT BE REGLUED AND THE ONLY ANSWER IS A BRAND NEW TOP COSTING THOUSANDS OF DOLLARS. CHRYSLER KNEW OF THIS DEFECT YEARS AGO AND DID NOT NOTIFY ANYONE. IT SEEMS TO HAPPEN WHERE THE WEATHER IS WARM. IT WAS CLOSE TO 100 DEGREES WHEN THIS HAPPENED. I WAS GETTING READY TO GET ON THE HIGHWAY AND WHO KNOWS THE DAMAGE IT WOULD HAVE CAUSED MY CAR AND ANOTHER CAR DRIVING BEHIND ME IF THE WINDOW HAD COME OFF. IF I HAD BEEN MADE AWARE, I WOULD HAVE HAD IT CHECKED. WHY HAS THERE NOT BEEN A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462854June 23, 2012
VISIBILITY/WIPER, STRUCTURE:BODY
REAR WINDOW ON MY RAG TOP HAS COME UNGLUED HAVE READ WERE A LOT OF OTHER CROSSFIRES RAG TOPS HAVE THE SAME PROBLEM. THIS IS A DEFECT THAT CHRYSLER NEEDS TO FIX AT NO COST. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461484June 13, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2005 CHRYSLER CROSS FIRE CONVERTIBLE. THE CONTACT STATED THAT THE REAR WINDOW WAS DANGLING FROM THE ROOF. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO GET THE WINDOW REPAIRED BUT THEY INFORMED THE CONTACT THAT THE VEHICLE WOULD HAVE TO BE TAKEN TO A GLASS SHOP FOR THE REPAIR. THE VEHICLE WAS TAKEN TO A GLASS SHOP BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461493June 13, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 CHRYSLER CROSSFIRE ROADSTER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE REAR WINDSHIELD DETACHED FROM THE CONVERTIBLE TOP. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN TO HAVE THE FAILURE DIAGNOSED. THE CONTACT STATED THAT THE GLUE WHICH HELD THE WINDSHIELD IN PLACE CAUSED THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 95,002.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460944June 7, 2012
VISIBILITY:GLASS, SIDE/REAR
THE REAR WINDOW OF THE CONVERTIBLE, THE ADHESIVE HAS FAILED AND THE BACK WINDOW IS READY TO FALL OUT.THE BOTTOM OF THE WINDOW HAS COMPLETELY COME UNGLUED. I AM AFRAID TO DRIVE MY CAR VERY FAR, I AM AFRAID THE REAR WINDOW IS GOING TO FALL OUT. I HAVE RESEARCHED THIS PROBLEM AND HAVE LEARNED THAT CHRYSLER HAS ADMITTED TO THIS PROBLEM. THERE IS A BULLETIN NUMBER{SB-23035-11R} FOR THIS PROBLEM. I HAVE CALLED THE LOCAL CHRYSLER DEALERSHIP AND GOT THE RUN AROUND. I THEN CALLED CHRYSLER COMPLAINT DEPT. AND STILL GOT NO WHERE. THE MORE I RESEARCH THE MORE I FIND OUT. CHRYSLER IS ONLY FIXING A SELECT FEW. UNDER THE EQUAL PROTECTION LAW, CHRYSLER IS NOT ALLOWED TO JUST SELECT A FEW, BUT INSTEAD SHOULD BE FIXING ALL, SINCE THEY HAVE ADMITTED THERE IS A PROBLEM WITH THE BACK WINDOW FALLING OUT AND ADHESIVE NOT HOLDING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460799June 6, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 CHRYSLER CROSSFIRE ROADSTER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT THE REAR WINDSHIELD WAS UNRAVELING AND DETACHING FROM THE CONVERTIBLE TOP. THE CONTACT STUFFED A TOWEL BETWEEN THE CONVERTIBLE TOP AND THE BODY TO SERVE AS A MAKE-SHIFT REMEDY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND NO ASSISTANCE WAS PROVIDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25,120.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460135May 31, 2012
TIRES
I PURCHASED KUMHO SPT TREAD PATTERNED TIRES FOR MY 2004 CROSSFIRE AS REPLACEMENT TIRES. THE TIRES FAILED WITH LESS THAN 22,000 MILES. THE RADIAL TREAD BEGAN TO SHOW AND THE CAR BEGAN TO HYDROPLANE ANYTIME RAIN OCCURRED. I COMPLAINED TO THE COMPANY AND THERE WAS NO CONCERN ON THEIR PART HOWEVER I AM CONCERNED FOR THE PUBLIC AT LARGE WHO BUY THESE TIRES. THE ARE KUMHO TIRES 225/40R18 AND 255/35R19 I HAVE A PICTURE OF THE TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chrysler Crossfire