Chrysler Crossfire Complaints
708 consumer complaints on file.
- #10521505June 24, 2013STRUCTURE:BODY, VISIBILITY
THE REAR WINDOW IN MY 2005 CHRYSLER CROSSFIRE ROADSTER BECAME UNGLUED AND WILL NOT STAY IN PLACE; THIS MAKES THE CAR UNSAFE TO DRIVE, AS THE WINDOW MAY COME OUT AT ANY TIME, STRING SOMEONE OR CAUSING AN ACCIDENT. THIS CAR WAS PURCHASED IN NOV 2008 WITH ONLY 16,800 MILES ON IT, AND HAS BEEN GARAGE KEPT SINCE. THIS IS A KNOWN MANUFACTURING DEFECT, HAVING AFFECTED DOZENS OF THESE CARS, AS WELL AS OTHER CHRYSLER CONVERTIBLES PRODUCED DURING THAT TIME. CHRYSLER HAS ACKNOWLEDGED THE ISSUE, BUT WILL ONLY REPAIR VEHICLES DELIVERED TO SPECIFIC SOUTHERN STATES, NO MATTER WHERE YOU LIVE, BOUGHT THE CAR, ETC. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10520624June 19, 2013VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2005 CHRYSLER CROSSFIRE ROADSTER. THE CONTACT STATED THAT THE REAR WINDOW GLASS BECAME PARTIALLY DETACHED FROM THE VEHICLE WHERE THE CONVERTIBLE TOP MET WITH THE STRUCTURE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 50,000. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10520677June 19, 2013VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2005 CHRYSLER CROSSFIRE CONVERTIBLE. THE CONTACT STATED THAT THE REAR WINDOW WELDING FAILED AND CAUSED THE WINDOW TO DETACH FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A DEALER, WHO STATED THAT THEY COULD NOT REPAIR THE REAR WINDOW DUE TO NOT HAVING THE PROPER EQUIPMENT. THE DEALER STATED THE CONTACT HAD TO TAKE THE VEHICLE TO ANOTHER DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10520531June 18, 2013VISIBILITY/WIPER, STRUCTURE
THE REAR WINDOW SEPARATED FROM THE CONVERTIBLE TOP. THIS HAPPENED 2 MONTHS AFTER I CAME OUT OF A 7YR WARRANTY THAT I PAID A LOT FOR. I CALLED CHRYSLER. THEY SAID THEY ARE ONLY FIXING TOPS THAT WERE ORIGINALLY SENT TO SOUTHERN STATES. SO NO LUCK FOR ME--IT DOES GET HOT IN PHILA. THE DEALER WON'T DO ANYTHING. THE CHRYSLER CROSSFIRE FORUM IS FULL OF COMPLAINTS ABOUT THIS DEFECT. THIS IS VERY DISCOURAGING THAT AN AMERICAN CAR MAKER WON'T STAND BEHIND THEIR PRODUCT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10515407June 6, 2013VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 CHRYSLER CROSSFIRE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN A RESIDENTIAL GARAGE, THE REAR OF THE SUN ROOF WINDOW BECAME FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 35,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10515305June 5, 2013VISIBILITY/WIPER
THE REAR GLASS WINDOW IN THE CONVERTIBLE SOFT TOP HAS COME UNGLUED AND IS FALLING OUT. THIS IS A SEVERE ISSUE WITH THIS MAKE OF CAR AND CHRYSLER REFUSES TO REPAIR OR REPLACE IT. AT ONE TIME, CHRYSLER AGREED TO EXTEND THE WARRANTY ON THESE VEHICLES TO 10 YEARS OR 100,000 MILES BUT ONLY TO CROSSFIRES THAT WERE SHIPPED TO CERTAIN SOUTHERN STATES, SUCH AS SOUTH CAROLINA, GEORGIA, FLORIDA, TENNESSEE, ALABAMA, MISSISSIPPI AND TEXAS. THEY FEEL ONLY THE CARS THAT ARE IN THESE WARMER CLIMATE STATES WILL BE AFFECTED. MY CAR IS A 2005 MODEL THAT I PURCHASED AS A USED VEHICLE FROM CHRYSLER DEALERSHIP IN JULY 2012, WHO DID NOT TELL ME ABOUT THIS PROBLEM AND REFUSE TO REPAIR OR REPLACE THE TOP. IT WAS SHIPPED TO MI IN 2005 AND THEN WAS REGISTERED IN SC IN 2006. MY FEELING IS ALL OF THE AFFECTED CARS SHOULD BE UNDER WARRANTY AS IT'S A MANYFACTURER DEFECT. NOW I WILL BE RESPONSIBLE TO PAY AN ADDITIONAL $2,300 FOR A NEW TOP THAT WILL EVENTURALLY HAVE THE REAR WINDOW FALL OUT AGAIN. GOOGLE THIS PROBLEM AND YOU WILL SEE IT'S NATIONWIDE IF NOT WORLDWIDE. A CLASS ACTION LAWSUIT NEEDS TO BE STARTED AGAINST CHRYSLER AND MERCEDES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10514269May 30, 2013ELECTRICAL SYSTEM
IT BEGIN NOT STARTING,SO I HAVE HAD FUEL PUMP REPLACED,OIL CHANGES,BATTERY CHECK,FUEL FILTER CHANGE,CRANK SENSOR REPLACED, TO FIND OUT WHEN THE SENSOR WAS REPLACED,I HAVE A WIRE HARNESS DEFECT,I HAVE CALLED ALL OVER TRYING TO GET THIS PROBLEM TAKEN CARE OF,BUT TO NO AVAIL. THIS CAR,2004 CROSSFIRE HAS ALL MERCEDES BENZ PARTS AND I REALLY BELIEVE THIS IS VERY HAZARDOUS CONDITION. MY HUSBAND AND I WERE DRIVING AND THE CAR JUST CUT OFF IN THE MIST OF THE DRIVE,ITS VERY DANGEROUS, NOT ONLY TO ME DRIVING,BUT TO PEOPLE ON THE HIGHWAY AS WELL. I WISH THE CHYRSLER OR MERCEDES DEALERS WOULD COME TO AN AGREEMENT TO RECALL AND FIX THE PROBLEMS OF THIS VEHICLE. THIS IS NOT GOOD BUSINESS AT ALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10514018May 29, 2013STRUCTURE:BODY, VISIBILITY/WIPER
REAR GLASS WINDOW SEPARATED FROM CONVERTIBLE TOP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10513869May 28, 2013VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2005 CHRYSLER CROSSFIRE. THE CONTACT STATED THAT THE REAR WINDOW FAILED. THE CONTACT NOTICED THAT THE WINDOW ON THE CONVERTIBLE TOP WAS SEPARATED FROM THE SEAM. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 69,000. ..UPDATED 07-17-13 *BF THE CONSUMER STATED THE REAR GLASS SEPARATED FROM THE TOP AND IT REQUIRED REPLACEMENT, BECAUSE IT CAN NOT BE REPAIRED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10513706May 27, 2013VISIBILITY, STRUCTURE
REAR WINDOW SEPARATING FOR CONVERTIBLE TOP/ FELL OUT WHILE DRIVING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10513128May 22, 2013VISIBILITY/WIPER
AT 70 MPH DRIVING ON THE HIGHWAY, THE REAR WINDOW SEPARATED FROM THE CONVERTIBLE TOP. SCARED ME TO DEATH AND NOT KNOWING WHAT HAPPENED I PUSHED THE BRAKE PEDAL TO STOP AND ALMOST GOT REAR ENDED BY THE CAR BEHIND ME. AFTER A SHORT ONLINE RESEARCH I FOUND THE SERVICE BULLETIN TSB 23-035-11 THAT EXTENDS THE WARRANTY ON THE CONVERTIBLE TOPS TO 10 YEARS/100,000 MILES TO SOME STATES MOSTLY SOUTHERN. HOWEVER, AFTER CONTACTING CHRYSLER AND TALKING TO [XXX] ID [XXX] I WAS TOLD THAT THERE WAS NOTHING THAT CHRYSLER WOULD DO ABOUT IT BECAUSE THE BULLETIN REFERS TO 2005 MODELS. I TOLD HER TO ESCALATE THE COMPLAINT AND LATER I'VE GOT A CALL FROM A [XXX] PRETENDING SHE WAS A SUPERVISOR AND TOLD ME THAT SHE NEVER HEARD OF ANY REAR WINDOWS SEPARATING FROM THE CLOTH CONVERTIBLE TOP. I EXPLAINED TO HER THAT THIS IS A FACTORY DEFECT AND THERE ARE HUNDREDS IF NOT THOUSANDS OF PEOPLE WITH THE SAME ISSUE, COMPLAINING ALL OVER THE INTERNET ABOUT IT, BUT SHE REFUSED TO DO ANYTHING ABOUT IT. AFTER SUGGESTING TO HER TO LOOK UP THE BULLETIN NO TSB 23-035-11 SHE SAID THERE IS NO SUCH THING. THIS IS A SERIOUS ISSUE AND CHRYSLER HAS TO DO SOMETHING ABOUT IT BEFORE SOMEONE DIES AS A RESULT OF THESE WINDOWS SEPARATING FROM THE CONVERTIBLE TOP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10512807May 20, 2013VISIBILITY/WIPER, STRUCTURE
ADHESIVE ON REAR WINDOW ASSEMBLY IN THE CONVERTIBLE TOP FAILED CAUSING WINDOW ASSEMBLY TO FALL OUT. INCIDENT OCCURRED AFTER PARKING VEHICLE IN GARAGE - OWNER WATCHED WINDOW ASSEMBLY FALL AWAY AS HE WENT TO CLOSE THE GARAGE DOOR...VEHICLE IS LOW MILES, ALWAYS GARAGED OR COVERED, ALWAYS HANDWASHED - NOT POWERWASHED. THIS APPEARS TO BE SAME PROBLEM CHRYSLER HAS HAD WITH THIS VEHICLE SINCE THE 2005 MODEL YEAR WHEN LARGE NUMBERS OF THESE FAILURES WERE REPORTED. MUCH FEWER ARE REPORTED FOR 2006, 2007 OR 2008 AS MANY FEWER WERE BUILT AND EVEN FEWER OF THOSE WERE IMPORTED TO THE US. THIS 2008 IS THE ONLY ONE I HAVE FOUND REPORTS OF WINDOW ASSEMBLY FAILURE ON TO DATE, BUT THEN ONLY 2,000 WERE BUILT AND MOST OF THEM DID NOT COME TO THE US. CHRYSLER, AFTER MUCH NOISE AT THE CONSUMER LEVEL, FINALLY ISSUED A RECALL IN SEPTEMBER 2011 FOR THE 2005 VEHICLES (X31 TSB SB-23035-11REVA), BUT LIMITED THE RECALL, FOR A REASON THEY DID NOT DISCLOSE, TO ONLY VEHICLES SOLD IN JUST EIGHT STATES...UPDATED 06/12/13 *BF *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10512594May 17, 2013VISIBILITY:GLASS, SIDE/REAR, STRUCTURE
REAR WINDOW SEPARATED FROM SOFT TOP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10511349May 10, 2013VISIBILITY, STRUCTURE
PURCHASED CROSSFIRE IN CALIFORNIA IN DECEMBER OF 2012 WITH 45000 MILES ON IT. COMMENCING JANUARY 2013, REAR GLASS COMMENCED COMING DETACHED FROM CANVAS CONVERTIBLE TOP. CONDITION CONTINUES AND IS A DANGEROUS SITUATION FOR BOTH PASSENGERS AND DRIVERS BEHIND CAR. IF GLASS BREAKS LOOSE IT COULD CAUSE SERIOUS BODILY HARM. CHRYSLER IS VERY WELL AWARE OF THE SITUATION AND HAS PAID TO REPAIR THE VEHICLES ON A SPORADIC BASIS. THEIR LAST COMMENTS TO ME WAS DUE TO MY VEHICLE BEING FIRST DELIVERED IN CALIFORNIA, IT WAS EXEMPT FROM THE RECALL FOR EIGHT SOUTHERN STATES. THIS IS QUITE PERPLEXING AS THE VEHICLES ARE IDENTICAL, WITH THE SAME PROBLEMS. ONLY IN DIFFERENT STATES. I HAVE JUST LEARNED THAT THEY REPLACED THE TOP ON A VEHICLE IN CHICAGO. CLEARLY NOT ONE OF THE STATES NAMED IN THE SOUTH. I WOULD LIKE THEM TO HONOR WHAT THEY ARE DOING ALL OVER THE COUNTRY. PERHAPS IT IS BECAUSE THEY PROBABLY SOLD THE MOST OF THESE VEHICLES HERE IN CALIFORNIA. THEY ARE ALSO EXCUSING THEMSELVES FROM DOING REPAIRS BECAUSE THE CARS WERE NEVER CLIMATE TESTED IN CALIFORNIA. IF NOT, THEY ARE RELYING ON TESTING DONE ON THE MB SLK. AN IDENTICAL VEHICLE. PLEASE HELP ME GET MY VEHICLE REPAIRED UNDER THE WARRANTY EXTENDED TO SO MANY OTHERS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10511410May 10, 2013STRUCTURE:BODY, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 CHRYSLER CROSSFIRE. THE CONTACT STATED THAT REAR THE WINDOW DETACHED FROM CONVERTIBLE TOP. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10510384May 2, 2013ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 CHRYSLER CROSSFIRE. THE CONTACT STATED THAT WHILE PARKED, THE KEY WOULD NOT TURN IN THE IGNITION. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS, WHO STATED THAT THE IGNITION SWITCH WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10510253May 1, 2013VISIBILITY/WIPER
REAR WINDOW MOUNTED IN THE CONVERTIBLE TOP BREAKS LOOSE AND FALLS. IT COULD HAVE BEEN WORSE HAD IT COME LOOSE AT A HIGHER SPEED, BUT IN THE END THE MAJOR ISSUE IS NOW THE LARGE HOLE ALLOWING WATER INTO THE INSIDE OF THE CAR. CHRYSLER HAS ACKNOWLEDGED THIS ISSUE BUT ONLY IF THE CAR IS ORIGINALLY SOLD IN CERTAIN STATES. THIS CAR HAS BEEN IN THOSE STATES ALMOST THE ENTIRE TIME IT HAS EXISTED, BUT BECAUSE IT WAS SOLD IN CALIFORNIA ORIGINALLY IT IS DEEMED NOT COVERED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10509645April 26, 2013WHEELS
I HAVE HAD 3 ALLOY OE WHEELS CRACK ON MY CAR ,IT WAS DISCOVERED DURING TIRE REPLACEMENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10509485April 24, 2013VISIBILITY
DRIVING APPOX. 35 MPH WHEN I STARTED TO HEAR A KNOCKING NOISE FROM THE REAR. LOOKED BACK TO SEE REAR GLASS ON CONVERTIBLE TOP HAD BECOME DETACHED ON THE BOTTOM OF GLASS. HAD TO WEDGE A PART IN BETWEEN GLASS AND BODY TO HOLD GLASS IN PLACE. NOW NOT DRIVING THE CAR BECAUSE OF THE SAFETY CONCERN AND THE $2100 QUOTED TO FIX IT. CAN'T AFFORD AT THIS TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10508633April 18, 2013VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE REAR WINDOW ON MY 2006 CROSSFIRE CAME UNGLUED AND FELL OUT. HAVE TALKED WITH CHRYSLER AND THIS IS A MAJOR CONCERN ON THE 2005 CROSSFIRES AND CHRYSLER HAS EXTENDED THE CONVERTIBLE TOP WARRANTY TO 10 YEAR/100,000 MILES. THE 2006 MODELS ARE NOT COVERED BUT STILL SUFFER THE SAME PROBLEM. THE CONVERTIBLE TOPS FOR ALL YEARS OF CROSSFIRES ARE THE SAME. MY CONCERN IS THAT THE TOP BLEW OUT TRAVELING AT 40 MPH AND STRUCK A STREET SIGN, WHAT IF IT STRUCK A CAR OR PEDESTRIAN AND INJURED, MAIMED OR KILLED ANOTHER PERSON. THERE IS A MAJOR DESIGN A FLAW WITH THE REAR WINDOW TO CANVAS TOP GLUE AND CHRYSLER SHOULD BE HELD ACCOUNTABLE AND OFFER TO FIX OR REPLACE ALL CONVERTIBLE TOPS ON THE CROSSFIRES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0