Chrysler Concorde Complaints

2,216 consumer complaints on file.

#10071010January 15, 2004
ENGINE AND ENGINE COOLING
I WAS DRIVING MY 99 CONCORDE ON A CURVY ROAD WHEN ENGINE STARTED KNOCKING AND DIED. I HAD ONLY MANUAL STEERING AND NO BRAKES. IT TOOK ALL OF MY STRENGTH TO KEEP IT FROM GOING OFF A CURVE. I CALLED THE TOW SERVICE AND HAD IT TOWED TO A GARAGE. THEY SAID A ROD BEARING HAD GONE OUT OF THE ENGINE. AFTER NUMEROUS CALLS TO CHRYSLER AND THE DISTRICT MNGR. HE HAD IT TOWED TO THE DEALERSHIP WHERE I BOUGHT IT. TO REBUILD MY ENGINE (WITH THEIR DISCOUNT) WAS $6300.00. ANOTHER REBUILT ENGINE WAS $7300.00 A NEW ENGINE WAS $8300.00. I HAVE RECORDS THIS CAR WAS BABIED AND REGULARLY SERVICED. CHYSLER HAS DENIED THEIR PROBLEM WITH HUNDREDS/THOUSANDS OF THE 2.7 L ENGINES SAYING THE SLUDGE BUILD UP IN THE ENGINE CAUSES THE BLOW UP. THEY BLAME THE OWNERS FOR POOR MAINTENANCE. SO NOW I HAVE A LAWN ORNAMENT IN MY DRIVEWAY. I REFUSE TO PAY THIS. I CAN BUY ANOTHER USED WHOLE CAR FOR THAT. I'VE BEEN A CHYSLER MAN FOR YEARS AS WAS MY FATHER. I HAVE 3 NOW. WHEN THEY ARE GONE. THAT'S IT. BELIEVE ME I WILL RESEARCH MY NEXT AUTO I PURCHASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071079January 15, 2004
ENGINE AND ENGINE COOLING
ON 9/30/03, I WAS DRIVING TO WORK ON U.S. HI-WAY 45 IN HEAVY RUSH HOUR TRAFFIC, AND THE 2.7L ENGINE ON MY 2001 CHRYSLER CONCORDE SUDDENLY FAILED. WHEN THE CAR WAS LATER TOWED TO THE LOCAL CHRYSLER DEALER AND THE PROBLE DIANOSED, I WAS INFORMED THE ENGINE WAS COMPLETELY GONE DUE TO SLUDGE BUILD-UP. FURTHER MORE THE SERVICE DEPT. MANAGER SUGGETED THAT IT APPREADED THAT I HAD NOT CHANGED THE OIL DURING THE TWO YEARS I HAD DRIVEN THE CAR. (UNTRUE) THE PROBLEM WAS NOT COVERED BY WARRENTY (EXPIRED BY 6,000 MILES)AND CHRYSLER AND THE DEALERSHIP REFUSED TO COVER ANY OF THE EXTIMATED COST.($6,900 FOR NEW ENGINE OR $4,000 FOR A USED 30-DAY WARRENTY ENGINE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071191January 15, 2004
POWER TRAIN
I TOOK THE VEHICLE TO MY DEALER IN RICHMOND,VA.TO HAVE THE TRANSMISSION FLUID CHANGED.THREE HUNDRED MILES LATER THE TRANSMISSION LOCKED UP.ACCORDING TO THE PRESENT DEALER THE TRANSMISSION IS TOTALED AND MUST BE REPLACED AT $2700.00.I CONTACTED THE CHRYSLER CORP.AND THEY REFUSE TO ACKNOWLEDGE A PROBLEM AND WILL NOT PARTICIPATE IN REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071236January 15, 2004
POWER TRAIN, VISIBILITY, ENGINE AND ENGINE COOLING, STEERING, SERVICE BRAKES, HYDRAULIC, SEAT BELTS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, FUEL SYSTEM, GASOLINE, EQUIPMENT:ELECTRICAL
WE ARE NOW ABOUT TO PUT IN OUR 3RD 95 CIRRUS TRANSMISSION AND 2ND 95 CONCORDE TRANSMISSION AND FEEL THAT CHRYSLER SHOULD PAY FOR THE COST OF REPAIRS. I HAVE SHELLED OUT NEARLY $12,000 BETWEEN THE TWO CARS IN THE LAST 6 YEARS FOR REPEATED FAILURES IN ENGINES, WATER PUMPS, STEERING ASSEMBLY FAILURES, TRANSMISSIONS, BRAKE SYSTEMS, RADIOS, AIR CONDITIONERS, FUEL RAILS, ALTERNATORS AND COMPUTER PCM'S TO NAME A FEW. BY FAR THE WORST QUALITY CARS AND HIGHEST COST OF OWNERSHIP OF ANY CARS I HAVE OWNED IN THE LAST 30 YEARS. SOMETHING MAJOR GOES WRONG WITH THESE CARS EVERY FEW MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069226January 15, 2004
POWER TRAIN
WE BOUGHT THE CAR & 2 MONTHS LATER, TRANSMISSION GOES OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069242January 15, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SEAT BELTS, ENGINE AND ENGINE COOLING
MY ENGINE STARTED MAKING A NOISE ON JULY 4, 2003. WHEN I HAD IT TOWED TO A DEALERSHIP THEY SAID THERE WAS SLUDGE IN THE ENGINE AND IT WAS ON US, WE HAD ALSO PURCHASED AN EXTENDED WARRANTY AND THEY DENIED OUR CLAIM AND THE DEALERSHIP WE PURCHASED THE VEHICLE DID TO, WE HAVE ALL OIL RECEIPTS AND I'VE DONE ALOT OF RESEARCH ON THE 2.7L ENGINES AND THERE ARE ALOT OF THE THESE ENGINES WITH THIS SAME PROBLEM (SLUDGE BUILD UP) THE QUOTE TO REPAIR MY CAR IS $9500.00 AND I CANNOT AFFORD THIS, IT HAS BEEN ALMOST 7 MONTHS AND MY CAR IS JUST SITTING IN MY DRIVE WAY, I'M MAKING MONTHLY PAYMENTS ON THIS CAR AND IT IS NO GOOD. PLEASE HELP ALL OF US TO DO SOMETHING ABOUT CHRYSLER. IT'S US LITTLE PEOPLE AGAINST THE BIG CORPORATIONS AND WE HAVE NO CHANCE AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069310January 15, 2004
UNKNOWN OR OTHER
COOLING SYSTEM CONSTANT OVERHEAT. I HAVE REPLACED THE WATER PUMP, THERMO STAT, RADIATOR, OVER FLOW TANK CAP, AND HOSES WITH NO AVAIL!? :-( SOMEONE PLEASE HELP. THE HEADS ARE NEW, AND SO ARE THE HEAD GASKETS. I'M NOT LOSING WATER, AND THERE ISN'T OIL IN MY WATER AND VICE VERSE. SO THAT WOULD LEAD ME TO BELIEVE THAT THE ENGINE IS STILL SOLID? I STILL HAVE FULL POWER UNTIL IT REDLINES AND SHUTS ITSELF OFF!:-( PLEASE SEND ANY INFO THAT COULD HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069760January 15, 2004
UNKNOWN OR OTHER, STRUCTURE
ON JULY 3,2003 I TOOK MY CAR IN FOR SERVICE AND TOLD THEM IT WAS LEAKING. THE CAR LEAKS AT ALL DOORS AND IN THE TRUNK. ALSO THE TRIM AROUND THE HEADLIGHTS IS COMING OUT. I WAS TOLD THAT THERE WOULD BE A CHARGE OF $134.49 FOR THE HEADLIGHT TRIM REPAIR AND $201.17 FOR THE NEW DOOR GASKETS. THE TRUNK I WAS NOT GIVEN AN ESTIMATE ON BECAUSE THEY SAID THE WATER DOCTOR WOULD NEED TO REPAIR THAT. I TOLD THEM THAT I FELT THAT THE CAR WAS DEFECTIVE AND I SHOULD NOT HAVE TO PAY FOR ANY REPAIRS. I WAS CALLED BACK A WEEK LATER AND WAS TOLD THAT THE MANUFACTURER WOULD PAY 1/3 OF THE COST OF THE REPAIR, THE SERVICE DEPT. WOULD PAY 1/3 OF THE COST AND I WOULD BE REQUIRED TO PAY THE REMAINING 1/3. I AM NOT HAPPY WITH THIS ARRANGMENT AS I KNOW THIS A DEFECT IN THE CAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10069860January 15, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING MY 2001 CHRYSLER CONCORDE DOWN THE INTERSTATE AT 65MPH WITH MY THREE CHILDREN, THE ENGINE STOPPED FUNCTIONING AND I LOST CONTROL OF MY CAR. I HAD NO POWER STEERING AND NO POWER BRAKES. FORTUNATELY I GOT OFF THE HIGHWAY AVOIDING SERIOUS INJURY. CHRYSLER STATES THAT THE ENGINE HAS EXCESSIVE SLUDGE AND WILL NOT HONOR THE WARRANTY. I BELIEVE THAT THE ENGINE HAS SOME PROBLEM THAT RESULTS IN IT GETTING TOO HOT WHICH CREATES THIS SLUDGE PROBLEM. EVEN ON SHORT 4 MILE TRIPS THE HOOD AND ENGINE COMPARTMENT ARE TO HOT TO TOUCH. THESE CARS ARE A DANGER TO DRIVE AND COULD POSE A RISK TO ANYONE WHO IS NOT STRONG ENOUGH TO PULL THE CAR OVER WITHOUT THE BENEFIT OF POWER STEERING AND BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070503January 15, 2004
STRUCTURE
WATER LEAKS UNDER AIR VENTS UNDER WINDOW WIPERS ,BODY SEAMS LET WATER IN CAR AS FAST AS IT WILL RUN.HAVE SEALED 1 LEAK WITH SILICONE ON SEAM ON PASSENGER SIDE. CARPET AND MAT ON DRIVER SIDE NOW GETTING WET AND STINKS. REPLACED WINDSHIELD 6-27-03,SO I KNOW THAT WAS NOT THE PROBLEM. CAR BOUGHT NEW AND HAS NEVER BEEN IN ACCIDENT. DEALERS SERVICE MGR.CLAIMS THERE HAS NOT BEEN ANY PROBLEMS,BUT MY MECHANIC,KNOWS A CHRYSLER MECHANIC THERE,AND HE SAYS THERE ARE PLENTY OF COMPLAINTS. THEY HAVE EVEN SPRAYED RUBBERIZED UNDERCOATING ON SEAMS AND SURROUNDING AREAS TO SEAL WATER LEAKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070523January 15, 2004
ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER
I HAD A A/C DIAGNOSTICS TEST AT MAXWELL(CHRYSLER/PLYMOUTH) 6905 I.H. 35 SOUTH AUSTIN, TEXAS 78715 ON APRIL 5, 2003. SERVICE ADVISOR: 9 DOUG SHAW TOLD ME I NEEDED FAN BELTS(TWO AT $165), RT COOLING FAN MOTOR SOON($236.00 FOR COOLING FAN MOTOR, AND OTHER ENGINE COOLING FAN MOTOR REPLACED BUT IF COOLING FAN MOTOR ONLY AT $322.14), EVAPORATIVE COIL(AT COST $1035.00), EVAC&RECHARGE-ADD DYE($145.00 COST) FOR TESTING. I HAD SOMEONE ELSE PUT ON THE RT COOLING FAN MOTOR AND PUT FILL IT UP WITH FREON. IT IS STILL NOT WORKING PROPERLY. SOMETIMES IT WILL COME ON AND BLOW COLD AIR SOMETIMES IT WON'T. BUT IT WILL NOT COME ON RIGHT AWAY. DRIVER'S DOOR RADIO DOOR SPEAKER HAS A BUZZ.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070611January 15, 2004
UNKNOWN OR OTHER, SUSPENSION, SERVICE BRAKES, HYDRAULIC, STRUCTURE, ENGINE AND ENGINE COOLING
I HAVE HAD MORE PROBLEMS WITH THIS CHRYSLER THAN ANY CAR I HAVE DRIVEN. IT IS NOT YET TEN YEARS OLD, BUT I HAVE HAD BRAKE WORK DONE AT LEAST THREE TIMES TOTALING 1500.00+DOLLARS. MY AIR CONDITIONING FAILS EVERY YEAR. THE BARS ON THE OUTSIDE OF THE CAR HAVE BEGUN TO PEEL AWAY FROM THE MAIN BODY. THREE INSIDE DOOR HANDLES HAVE BROKEN OFF FROM THE INSIDE, AND I DONT EVEN USE MY REAR DOORS. THIS WILL COST ME 150.00 PER DOOR WITHOUT INCLUDING LABOR. MY CAR IS IN THE SHOP NOW BECAUSE THE MECHANIC IS CHECKING IT FOR TRANSMISSION FAILURE. THE REAR TRANS. MOUNT AND MOUNT BUSHINGS HAVE BEEN REPLACED AND NEED TO BE REPLACED AGAIN. THE ALIGNMENT IS OFF BECAUSE IT NEEDS NEW LOWER CONTROL ARMS NOW. WITHOUT THE TRANSMISSION FAILING THIS IS 900.00 WORTH OF WORK. I HAVE NEVER BEEN ABLE TO GET ANYTHING FROM CHRYSLER EXCEPT AN EMAILED, "I'M SORRY...THANK YOU FOR BUYING CHRYSLER" IF I EVER GET THIS CAR OUT OF THE SHOP, I WILL NOT BUY CHRYSLER AGAIN. I HAVE SPENT THOUSANDS OF DOLLARS ON VARIOUS REPAIRS ON THIS CAR AND IT IS ONLY 9 YEARS OLD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070644January 15, 2004
SEAT BELTS
I PURCHASED A 2003 CHRYSLER CONCORDE IN FEB OF THIS YEAR. I HAVE A DAUGHTER WHO JUST TURNED 3 IN MAY. SHE IS 46LB. AT THE TIME OF PURCHASE, THE DEALERSHIP PUT THE CHILD SEAT (EDDIE BAUER HIGH BACK BOOSTER SEAT USING THE VEHICLE SEATBELT DUE TO HER SIZE) IN THE CAR. IT WAS PUT INTO THE CAR USING JUST THE TETHER. OVER THE PAST 4 MONTHS, I HAVE BEEN DOING RESEARCH BECAUSE MY DAUGHTER IS NOT SECURE IN THE VEHICLE. THE CONCORDE DOES NOT HAVE RETRACTABLE SEATBELTS. AT THE TIME OF PURCHASE, I DIDN'T THINK ABOUT IT BECAUSE IN MY PREVIOUS VEHICLE (DODGE DURANGO), THE CAR SEAT WAS SECURED INTO THE CAR WITH A LOCKING CLIP. I FIGURED THIS CAR WOULD DO THE SAME THING. IT DOESN'T. THE SEATBELT COMES OUT OF THE REAR PANEL AND DOES NOT ACCOMMODATE THE CLIP. MY DAUGHTER IS WELL BEHAVED AND DOES SIT IN THE SEAT. HOWEVER, SHE CAN GET OUT OF THE CAR SEAT WITHOUT UNBUCKLING THE SEAT BELT. I HAD THE SEAT INSPECTED BY THE LOCAL FIRE DEPARTMENT ON THURSDAY WHO HAS INSTRUCTED ME THAT SHE IS NOT SECURE IN THE CAR. I CONTACTED THE DEALERSHIP WHERE I PURCHASED THE VEHICLE. THEY INSTRUCTED ME TO CONTACT THE CHRYSLER CUSTOMER SERVICE. I CALLED CUSTOMER SERVICE AND EXPLAINED MY SITUATION AND WAS DIRECTED TO CALL CHRYSLER'S PROGRAM FIT FOR A KID. I EXPLAINED MY PROBLEM TO THEM AND WAS TOLD THAT SHE WAS NOT A TECHNICIAN AND THE BEST SHE COULD DO WAS GIVE ME A NUMBER TO THE CLOSEST CHRYSLER DEALERSHIP THAT DOES SEAT INSPECTIONS. THE CLOSEST IS 16 MILES AWAY. CALLED ROCHESTER HILLS CHRYSLER AND TALKED TO DAVE ULMER. HE UNDERSTOOD THE SITUATION AND RECOMMENDED THAT I GO BUY A NEW CAR SEAT CALLED THE MARATHON BY BRITAX. THE HARNESS IS DESIGNED ON THIS SEAT TO HOLD UP TO 65LB. VS. THE NORMAL 40LB. OF OTHER SEATS. I WENT ON THE INTERNET AND LOOKED UP BRITAX. THE MARATHON DOES HOLD A CHILD UP TO 65LB. WITH THE HARNESS, HOWEVER, THE CHILD MUST BE 18 & 34; OR LESS IN THE SEATED POSITION FROM HER BOTTOM UP TO THE TOP OF HER SHOULDERS. MY DAUGHTER IS 17 & 34;. SHE WOULD GROW OUT OF THAT IN NO TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070724January 15, 2004
ENGINE AND ENGINE COOLING
I WAS DRIVING 70 MPH DOWN THE HIGHWAY WHEN THE CAR SHUDDERED. I TOOK AN OFF RAMP BY THE TIME I REACHED THE END OF THE OFF RAMP THE CAR HAD DIED AND WOULD NOT RESTART. THE EXTENDED WARRANTY I PURCHASED IS NO GOOD, DUE TO BANKRUPTY. THE DEALER INSISTED I TOW IT TO THEM AND THEY WOULD WORK WITH ME TO HELP PAY FOR THE REPAIR. THEY THEN BLAMED ME COMPLETELY AND REFUSED TO HELP ME AT ALL. THIS IS THE SECOND MAJOR REPAIR TO THIS CAR. FIRST BUSHINGS AND THEN BOLTS COMING OUT THE POWERSTEERING HOUSING. IF I HAD NOT BEEN NEAR AN OFF RAMP I COULD HAVE BEEN IN A MAJOR ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068789January 15, 2004
ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER, POWER TRAIN, EQUIPMENT:ELECTRICAL
AIR CONDITIONING CONTINUALLY GOES OUT. AS CAR HAS EXPIRED WARRANTY, CHRYSLER SAYS THEY HAVE NO OBLIGATION TO REPAIR. I DISAGREE. I BELIEVE THAT CHRYSLER, AND IN MY PARTICULAR SITUATION, HAS A FAULTY A/C SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057354January 14, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE FRONT AND BACK DOORS OF THE DRIVER SIDE HAD BECOME INOPERATIVE. IN ORDER FOR THE DRIVER TO GET OUT OF THE VEHICLE, HE/SHE WOULD HAVE TO GO THROUGH THE PASSENGER SIDE DOOR. *LA *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053158January 14, 2004
ENGINE AND ENGINE COOLING:ENGINE
ENGINE DIED IN TRAFFIC WITHOUT ANY WARNING. TOWED TO MECHANIC WHO STATED THAT ENGINE HAD BLOWN DUE TO SLUDGE BUILDUP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053865January 13, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DIVING CONSUMER VEHICLE SHIFTED FROM 1ST TO 2ND GEAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053883January 13, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 60 MPH VEHICLE STALLED. VEHICLE WAS TOWED TO A DEALER, ANDTECHNICIAN INDICATED ENGINE NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053062January 13, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WE OWN A 2001 CHRYSLER CONCORDE THAT HAS TRANMISSION FAILURE AT 59,000 MILES. THIS IS THE SECOND PERSON OUR COMMUNITY WITH THE SAME VEHICLE TO HAVE THIS PROBLEM. I DO HAVE THE NAME AND ADDRESS OF THIS PERSON. I HAVE CONTACTED CHRYSLER AND BEEN INFORMED THAT THE WARRENTY HAS EXPIRED AND IT IS MY PROBLEM TO FIX. IT SEEMS THAT I HAVE HEARD OF ADDITIONAL PERSONS HAVING THIS SAME PROBLEM, BUT I COULD NOT BE SURE OF THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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