Chrysler Concorde Complaints

2,216 consumer complaints on file.

#10091229September 18, 2004
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 1998 CHRYSLER CONCORDE WITH 60,000 MILES.TOOK IT INTO CHRYSLER NUMBEROUS TIMES FOR A LOUD TICKING NOISE IN THE ENGINE, THEY SIAD THEY COULD NOT FIND THE PROBLEM, THEN MY ENGINE TOTALLY DIED.CALLED CHRYSLER AND WAS TOLD TO HAVE IT TOWED BACK TO THE DEALER WHERE THEY PROCEEDED TO COME BACK WITH THERE IS SLUDGE IN MY ENGINE FROM NOT PROPER OIL CHANGES. NOT FROM ME BUT FROM THE PREVIOUS OWNER,(WHICH I BOUGHT THE CAR WITH 23,000 MILES ON IT WITH AN EXTENDED WARR.)SO CHRYSLER SAID THERE IS NOTHING THEY WILL DO FOR ME,AND CHARGED ME 268.00 TO TEAR MY ENGINE APART AND THROW IT IN THE TRUNK IN PIECES. I HAD THE CAR TOWED FROM THE LOT AND IT SITS IN MY DRIVEWAY. BUT I WAS ALSO TOLD THAT THEY WOULD BE HAPPY TO PUT A NEW ENGINE IN MY CAR FOR 5,000.00 . WHAT A JOKE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091196September 17, 2004
ENGINE AND ENGINE COOLING
I WAS DRIVING ON THE HIGHWAY AND MY ENGINE JUST FAILED. I HAD IT TOWED TO THE CHRYSLER DEALERSHIP AND PAID 100 TO FIND OUT WHAT WAS WRONG WITH MY CAR. THEY TOLD ME THAT THE TIMING CHAIN FAILED. ONCE THE TIMING CHAIN FAILED IT SENT THE CHAIN THROUGH THE ENGINE AND BASICALLY DESTROYED THE ENTIRE ENGINE. THERE WAS ONLY 59,000 MILES ON THE ENGINE WHICH IS WELL BELOW CHRYSLER'S 100,000 MILE REPLACEMENT RECCOMENDATION. I HAD TO HAVE THE ENGINE REBUILT WHICH COST $4,000 AND DRAINED MY SAVINGS COMPLETELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092689September 17, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHILE DRIVING ON THE FREEWAY AT 65 MPH WHEN THE PLASTIC PIECE IN FRONT OF THE WINDSHIELD WIPERS BROKE LOOSE AND HIT THE WINDSHIELD, AND FLIPPED OVER THE VEHICLE. CONSUMER WAS ABLE TO PULL OVER AND OUT OF TRAFFIC. THE SEVEN CLIP AREAS WERE COMPLETELY ABANDONED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091145September 16, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
MY VEHICLE FAILS TO ACCELERATE AT TIMES AND IT HAPPENS ALL THE TIME. THE CONCORD LX STARTS ACCELERATING OKAY AND THEN THE TRANSMISSION JUST STOPS. IT HAPPENS AT ALL SPEEDS USUALLY WHEN THE CAR IS GOING AROUND 55 MPH THEN IT SLOWLY DIES DOWN TO ABOUT 10-18 MPH. I WAS DRIVING HOME IN VERY BUSY TRAFFIC ON 95 AND DIDN'T EVEN REALIZE IT WAS SLOWING DOWN UNTIL IT WAS RATHER LATE TO TRY AND GET TO THE SHOULDER OF THE ROAD. I HAVE HAD THIS VEHICLE TO THE SHOP A TTL OF FIVE TIMES. ONLY RECENTLY, 9-16-04 DID THE CHRYSLER REPAIRMAN STATE THIS IS DEFINITELY A TRANSMISSION PROBLEM. THE PART IS ON BACK ORDER AND YOU WILL HAVE TO WAIT. IN THE US THEIR 27 VEHICLES WAITING FOR THE SAME PART. YET, THE CHRYSLER TRAINED SERVICEMEN ARE STATING WE CAN RE-SET THE COMPUTER AND YOU CAN DRIVE UNDER NORMAL CONDITIONS UNTIL THE PART ARRIVES. TODAY, MY FAMILY AND I WERE ALMOST KILLED WHEN THE CAR COMPLETELY STOPPED AT A BUSY INTERSECTION IN TOWN. I HAVE CONTACTED CHRYSLER FROM THE VERY START OF THE PROBLEM. THEIR REPLY IS THEY WILL MAKE NOTE OF THE PROBLEM. I DIDN'T FEEL THIS WAS ENOUGH SO I BEING DETERMINED ASKED TO SPEAK WITH A SUPERVISOR OR A MANAGER. THE ANSWER I GOT WAS THEY DON'T TAKE CALLS SOMEONE WILL GET BACK TO ME. HOWEVER, I HAVE BEEN WAITING FOR OVER A YEAR AND NO RESPONSE. I HAVE ALSO WRITTEN LETTERS, BUT AGAIN NO REPLY FROM CHRYSLER AND THE DEALER DOESN'T WANT TO BE BOTHERED EITHER. WHICH I BLAME CHRYSLER BECAUSE THEY FAIL TO RECTIFY THIS PROBLEM ALSO. I THE MEAN TIME I HAVE FILED A COMPLAINT WITH THE LEMON LAW. PLEASE NOTE THIS IS VERY DANGEROUS. ESPECIALLY BECAUSE MOST PEOPLE TRAVEL IN CONVERSATION, WITH THE RADIO, SOME ON THEIR CELL PHONES, OTHERS NOT THINKING THEY NEED TO BE THAT ALERT IN A BRAND NEW VEHICLE. I WAS TAKEN OFF GUARD THREE OF THE FIVE TIMES IT HAS HAPPENED TO ME. TODAY, IT ALMOST COST US OUR LIVES. PEOPLE NEED TO BE MADE AWARE THEY ARE IN HARMS WAY OF BEING KILLED WHEN THIS CONCORD FAILS TO ACCELERATE. 4-01-03,09-03,05-04,07-04,09-04 TWICE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091069September 15, 2004
ENGINE AND ENGINE COOLING
CHRYSLER 2000 CONCORD ENGINE FAILED (LOCKED UP DUE TO SLUDGE BUILDUP) 5 MINUTES AFTER PULLING IT INTO MY MECHANICS DRIVEWAY. HAS BEE IN REPAIR FOR THREE MONTHS. COULD HAVE BEEN FATAL IF I WOULD HAVE DRIVEN A LITTLE FARTHER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088005September 14, 2004
STEERING:RACK AND PINION:RACK
WHILE TURNING,THE STEERING WHEEL LOCKED UP TEMPORARILY. THE SHOP MECHANIC DETERMINED THAT PROBLEM PERTAINED TO THE STEERING RACK. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE STEERING LOSS WAS INTERMITTENT OVER A PERIOD OF TWO DAYS. THE STEERING WHEEL WAS LOOSE AND WOULD LOCK UP AT TIMES. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091892September 13, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING CONSUMER HEARD A KNOCKING NOISE COMING FROM THE ENGINE. CONSUMER PULLED OVER, AND HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090744September 10, 2004
ENGINE AND ENGINE COOLING:ENGINE
12/29/03 TOOK CAR TO DEALERSHIP TO CHECK OUT INTERMITTANT CLICKING NOISE IN ENGINE. UPON INSPECTION FOUND SLUDGE. SERVICE DEPARTMENT RECOMMENDED REPLACING ENGINE WITH THE LONG BLOCK. I ASKED THE SERVICE MANGER WHAT WOULD CAUSE THIS AND HE STATED 'IT JUST HAPPENS". THE REPLACEMENT ESTIMATE WAS $6500.00. WE COULD NOT AFFORD TO PAY $6500.00 OUT OF OUR POCKET AND CONTINUED TO DRIVE AND MAINTAIN THE CAR. IT CONTINUED TO MAKE THE NOISE INTERMITTANTLY. IN MAY 2004 WHILE DRIVING THE CAR IT BEGAN MAKING AN AWFUL NOISE. UPON PULLING OVER THE CAR DIED AND THE MOTOR HAD SEIZED. THIS HAS HAD A HUGE ECONOMIC IMPACT ON OUR LIVELYHOOD. AS THIS CAR WAS OUR ONLY RELIABLE FORM OF TRANSPORTATION, WE WERE FORCED TO PURCHASE A USED CAR THAT WE COULD MAKE SMALL PAYMENTS ON AS WE NEEDED TRANSPORTATION. WE ARE REQUIRED TO MAINTAIN MONTHLY CAR PAYMENTS ON THE CONCORDE AND KEEP FULL COVERAGE INSURANCE ON THIS USELESS CAR SITTING IN MY DRIVE WAY. I STILL OWE TWO AND A HALF YEARS WORTH OF PAYMENTS. THIS CAR WILL SIT IN MY DRIVEWAY UNTIL I CAN SAVE ENOUGH MONEY TO REPLACE THE ENGINE WHICH PROBABLY WILL BE AFTER THE CAR IS PAID OFF IN 2 1/2 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090695September 9, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING TO WORK THIS MORNING (AT THE END OF MY COMMUTE TO WORK) I LOST COMPLETE ENGINE CONTROL THREE TIMES. THE RPMS EACH TIME WENT DOWN TO ZERO, PUMPING THE GAS PEDAL REPETEDLY SEEMED TO BRING THEM UP EACH TIME. UNTIL FINALLY THE ENGINE SHUTDOWN (THE POWER STEERING WAS LOST AT THIS POINT). THE CAR ENDED DEAD ON THE OFF-RAMP NEAR WORK. MY CAR IS A 1998 CHRYSLER CONCORD WITH A 2.7 L ENGINE. MY DEALER (JOE JACOBBY'S OUT OF WARRENTON, VA) TOLD ME: "IT IS THE BEST ENGINE CHRYSLER MAKES", BEFORE I BOUGHT IT! WHAT A LAUGH! BILL WALKER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091643September 8, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES PULSATED WHEN APPLIED, AND VEHICLE PULLED TO THE RIGHT. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT ABS BRAKING SYSTEM NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081597September 8, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
DEALERSHIP IS UNABLE TO PERFORM THE FLOOR SHIFT IGNITION PARK INTERLOCK RECALL 04V021000 REPAIRS BECAUSE THE MANUFACTURER HASN'T RELEASED THE PARTS. CONSUMER CONTACTED THE MANUFACTURER, AND THEY WERE NOT PROVIDING ANY SATISFACTORY EXPLANATION FOR THIS ISSUE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090546September 7, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
IN AUGUST OF 2003. MY CHRYSLER CONCORDE FAILED DUE TO A FAULTY TENSIONER, 66,000 MILES. THIS CAUSED ENGINE DAMAGE(VALVES BENT, ETC..) ENGINE REBUILT COST $2500. ON SEPTEMBER 6TH 2004 82,000 MILES, I WAS DRIVING MY CAR TO GET FOOD. APPROXIMATELY 1 MILE OR LESS FROM MY HOME, MY CAR DIED. OIL WAS SLUDGY WHEN VIEWING IT THROUGH OIL ENTRANCE ON ENGINE. AWAITING REPAIR ESTIMATES FROM REPAIR SHOP.*AK
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10091445September 7, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING, THE VEHICLE OVER HEATED AND STALLED. PLEASE PROVIDE MORE INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091496September 7, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
THE CONSUMER STATED THAT HER HUSBAND PUT THEIR VEHICLE IN PARK AND GOT OUT OF THE VEHICLE. WHEN HE GOT OUT OF THE VEHICLE AND CLOSED THE DOOR, HIS VEHICLE BEGAN TO ROLL FORWARD. SHE STATED HE TRIED TO CATCH IT, BUT COULD NOT. HE STATED THAT THE VEHICLE ROLLED DOWN AN EMBANKMENT AND DAMAGED THE FRONT AND SIDE OF THEIR VEHICLE. NO ONE ELSE WAS INVOLVED. SHE STATES THAT THEY RECEIVED A RECALL NOTICE ABOUT 2 WKS AGO, BUT FORGOT EXACTLY WHAT IT WAS FOR. SHE STATED THAT HER HUSBAND COULD HAVE BEEN SERIOUSLY HURT IF HE HAD STOOD IN FRONT OF THE VEHICLE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10090588September 7, 2004
VISIBILITY:GLASS, SIDE/REAR
BOTH THE FRONT DRIVERS WINDOW AND FRONT PASSENGER WINDOW THE CLIPS FELL OFF THE WINDOW AND BOTH WINDOWS WERE REPLACED. I DO HAVE A PIECE OF ONE OF THE CLIPS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090428September 4, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY 1999 CHRYSLER CONCORDE WAS MAINTAINED PER THE OWNERS MANUAL INSTRUCTIONS YET THE ENGINE FAILED AT 55,700 MILES. PLEASE ADVISE WHY CHRYSLER HAS PROVIDED 50% OF THE COST TO REPLACE CHRYSLER ENGINES FOR OTHER CUSTOMER YET CHRYSLER HAS NOT OFFERED ANY FINANCIAL HELP TO REPLACE THE ENGINE IN MY CHRYSLER VEHICLE?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090081August 31, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 70 MPH VEHICLE SUDDENLY DECELERATED TO ZERO. AS A RESULT, VEHICLE WOULD NOT ACCELERATE NO MORE THAN 5 MPH. NO IMPACT REPORTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081751August 31, 2004
STRUCTURE
WHILE DRIVING AT 55 MPH PLASTIC MOLDING UNDER THE WINDSHIELD WIPERS CAME OFF. THIS MOLDING STRUCK THE WINDSHIELD, WENT OVER THE VEHICLE AND STRUK A VEHICLE BEHIND THE CONSUMER'S VEHICLE. *AK THE CONSUMER INDICATED THAT THERE WAS NO WARNING THAT THIS WAS GOING TO HAPPEN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087316August 30, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
RECALL 04 V 021 000 CONCERNING SHIFT IGNITION - PARK INTERLOCK. CONSUMER HAD TWO CONCERNS ABOUT THIS RECALL. FIRST, PARTS WERE NOT AVAILABLE, AND SECOND, CONSUMER DID NOT RECEIVE A RECALL NOTICE FROM THE MANUFACTURER. LOCAL DEALER INFORMED CONSUMER OF THIS RECALL. *AK RECALL3 04V021000. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088557August 25, 2004
ENGINE AND ENGINE COOLING, EQUIPMENT:MECHANICAL
MY CONCORDE BROKE DOWN WHILE ON VACATION, WAS TOWED IT TO A NEARBY CHRYSLER DEALER/SERVICE CENTER. I WAS TOLD I NEEDED A NEW ENGINE. SINCE THE CAR WAS STILL UNDER THE 7/70 POWERTRAIN WARRANTY (BY ABOUT 400 MILES), IT WAS COVERED COMPLETELY AND A BRAND NEW ENGINE WAS INSTALLED. LESS THAN 10 MONTHS LATER, THAT ENGINE HAS EXPERIENCED A CATASTROPHIC FAILURE AND NEEDS TO BE REPLACED AT A COST TO ME OF 6K. I WAS TOLD THE "NEW" ENGINE THAT HAD JUST EXPLODED WAS ONLY WARRANTIED FOR 1 YEAR OR 12K MILES. I HAD EXCEEDED THE MILAGE BY ABOUT 6K. THEY HAVE FINALLY AGREED TO COVER THE THING WITH ME "ONLY" BEING CHARGED $500.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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