Chrysler Concorde Complaints
2,216 consumer complaints on file.
- #10148009January 18, 2006EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC
DT*: THE CONSUMER STATED THE BRAKE PEDAL MUST BE PRESSED DOWN TOO FAR TO STOP THE VEHICLE. THE VEHICLE HAS BEEN TO THE DEALERSHIP AND MULTIPLE INDEPENDENT REPAIR SHOPS, BUT THERE WAS NO REPAIR AVAILABLE. THE MANUFACTURER DETERMINED THIS IS HOW THE VEHICLE WAS MADE. ALSO, THE HEADLIGHT GASKET CONTINUOUSLY FALLS OUT BUT NO REPAIR IS AVAILABLE. *JB UPDATED 03/28/06. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10147892January 17, 2006POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT, EQUIPMENT
WHEN USING 1996 CHRYSLER CONCORDE EXPERIENCED THE CAR'S FLOOR SHIFT LEVER JUMPED FROM PARK TO DRIVE WHILE IN A DRIVEWAY. THIS WAS PREVIOUSLY RECALLED (C45) AND REPAIRED ON 10/11/2004. THERE WAS DAMAGE TO A GARAGE DOOR. PER THE INSURANCE AGENT I NOTIFIED CHRYSLER, THE ORIGINAL DEALERSHIP, AND THIS SITE. CHRYSLER PROVIDED A REFERENCE NUMBER AND I HAVE SCHEDULED FOR A REINSPECTION/REINSTALLATION 1/18/2006. *NM
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10147873January 16, 2006STEERING
FAILURE OF INNER TIE ROD END AND STEERING BOX. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10147494January 11, 2006ENGINE AND ENGINE COOLING
COMPLETE 2.7L ENGINE FAILURE AT 87,000 MILES. OIL CHANGES OCCURRED EVERY 3,000 MILES (MORE THAN THE RECOMMENDATION BY THE MANUFACTURER). SCHEDULE A IN THE OWNERS MANUAL RECOMMENDS OIL CHANGES EVERY 7500 MILES UNDER "NORMAL" OPERATING CONDITIONS. SCHEDULE B RECOMMENDS OIL CHANGES EVERY 3000 MILES IF YOU OPERATE YOUR VEHICLE UNDER ONE OR MORE OF THE FOLLOWING CONDITIONS: 1. DAY AND NIGHT TEMPERATURES ARE BELOW FREEZING OR 2. FREQUENT STOP AND GO DRIVING OR 3. FREQUENT LONG PERIODS OF ENGINE IDLING OR 4. FREQUENT SHORT TRIPS OF LESS THAN 5 MILES OR 5. FREQUENT OPERATION AT SUSTAINED HIGH SPEEDS DURING HOT WEATHER, ABOVE 90 DEGREES FAHRENHEIT OR 6. FREQUENT TRAILER TOWING OR &. TAXI, POLICE OR DELIVERY SERVICE, NON OF WHICH APPLY TO OUR SITUATION AND WE STILL CHANGED THE OIL EVERY 3000 MILES. WITHOUT ANY INDICATION OF A PROBLEM, THE ENGINE SHUT DOWN ON THE HIGHWAY TRAVELING AT 70 MPH PLACING US IN A VERY DANGEROUS SITUATION TRYING TO COAST TO A SAFE PLACE. THE CAR WAS TOWED TO A CLOSED CHRYSLER DEALERSHIP ON A SATURDAY EVENING AND WE WERE STRANDED TRYING TO FIND A RENTAL CAR. THE CHRYSLER DEALERSHIP STATED THE NEXT MONDAY THAT THE ENGINE NEEDED TO BE REPLACED AT A COST OF $7400. CONSIDERING THAT THE BALANCE OF THE CAR LOAN IS $6000, IT IS NOT FEASIBLE TO REPAIR THE CAR AT THAT COST. UNFORTUNATELY, WE ARE STILL MAKING PAYMENTS ON THIS CAR THAT WE CANNOT DRIVE AND WE ARE ALSO PAYING A STORAGE FEE SINCE WE ARE UNABLE TO KEEP A BROKEN DOWN CAR AT OUR RESIDENCE. AT THE SAME TIME WE HAVE BEEN PAYING FOR A RENTAL CAR UNTIL WE FIND ANOTHER VEHICLE. I CONTACTED CHRYSLER CUSTOMER RELATIONS DEPT. 1/11/06 AND SPOKE WITH A SCREENER WHO GAVE ME A REFERENCE NUMBER AND PASSED ME ON TO CHRYSLER REP. #177 ONLY TO BE TOLD BY CHRYSLER REP. ID#177 THAT IT'S NOT THEIR PROBLEM, IT'S OUR PROBLEM. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10147369January 10, 2006STEERING:LINKAGES:TIE ROD ASSEMBLY
1995 CHRYSLER CONCORDE STEERING FAILURE. REPLACED TIE RODS TWICE. DRIVING WAS A SAFETY HAZARD BECAUSE OF LACK OF STEERING CONTROL. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10147284January 9, 2006ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
DT: THE CONTACT STATED WHILE PULLING OUT FROM A PARKING SPACE AT 5-7 MPH THE CAR STARTED MAKING A LOUD NOISE AND THE ENGINE LOCKED. THE DEALER SAID THE TIMING CHANGE BROKE WHICH CAUSED THE ENGINE TO SHUT DOWN. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10146954January 5, 2006FUEL SYSTEM, GASOLINE:DELIVERY, ENGINE AND ENGINE COOLING
WHILE DRIVING DOWN I-45 IN CONROE, TEXAS, MY ENGINE SPUTTERED, JERKED, AND DIED. AS YOU KNOW WHEN YOU LOSE ENGINE POWER, YOUR STEERING WHEEL BECOMES LOCKED UP AND ITS ALMOST IMPOSSIBLE TO CONTROL THE CAR. IT HAS DIED ON ME BEFORE BUT ON BACK ROADS ALMOST HOME OR AT AN INTERSECTION. I DIDN'T REALIZE THE SERIOUSNESS OF IT UNTIL IT HAPPENED ON THE FREEWAY AND THERE ARE PEOPLE COMING UP ON ME DOING 70-80 MPH AND I AM QUICKLY COMING TO A DEAD STOP. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10146866January 4, 2006ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE PARKED THE VEHICLE'S ENGINE STALLED. THE VEHICLE WAS TOWED TO THE DEALERSHIP AFTER NUMEROUS ATTEMPTS OF TRYING TO START THE VEHICLE. THE DEALERSHIP DETERMINED THE FAILURE IS DUE TO SLUDGE IN THE ENGINE AND TENSION ON THE TIMING CHAIN. THERE WERE NO WARNING SIGNALS INDICATING A PROBLEM WITH THE VEHICLE BEFORE THIS INCIDENT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10146574December 30, 2005ENGINE AND ENGINE COOLING:ENGINE
ON CHRISTMAS DAY DRIVING WITH MY SON TO MY MOTHERS HOME ABOUT ONE HOUR AWAY, I EXITED THE FREEWAY AND STOPPED AT THE SIGNAL. WHEN THE SIGNAL TURNED GREEN, I PUSHED THE GAS, THE CAR DID NOT RESPOND. I CHECKED TO VERIFY THAT THE CAR WAS IN DRIVE. PUT THE CAR IN PARK, AND ATTEMPTED TO RESTART THE ENGINE. THE ENGINE DID NOT RESPOND. THE VEHICLE WAS PUSHED TO A PARK AND RIDE, THEN TOWED TO THE DEALERSHIP. THE DEALERSHIP REPORTS THAT THE ENGINE SEIZED, AND IS DESTROYED BEYOND REPAIR OF THE VALUE OF THE VEHICLE. THERE WAS ZERO WARNING. THE VEHICLE DID NOT LOSE ANY FLUID. THERE WERE NOT ANY WARNING LIGHTS REGISTERING INSIDE THE VEHICLE. THE MAKE IS A CHRYSLER CONCORDE. IT IS A 1997, WITH 97,000 MILES. UP UNTIL THAT MOMENT THE VEHICLE WAS IDEAL. THEN WITHIN TEN FEET IT IS DESTROYED BEYOND REPAIR, WITHOUT ANY TYPE OF WARNING. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10146232December 28, 2005ENGINE AND ENGINE COOLING:ENGINE
I WAS RETURNING HOME FROM RELATIVES HOUSE. ENGINE STARTED TO RATTLE AND THE ENGINE DIED ON ME AND MY SON. REPAIR SHOP TOLD ME OF THE PROBLEM WITH THE CHRYSLER 2.7 LITER ENGINES BLOWING. CAR HAS 95,000 MILES ON IT. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10145847December 21, 2005ENGINE AND ENGINE COOLING:ENGINE
OIL LIGHT WENT ON YESTERDAY MORNING. I IMMEDIATELY STOPPED AT A SERVICE STATION AND THEY PUT IN A QUART OF OIL. ON THE WAY HOME FROM WORK LAST NIGHT, OIL LIGHT WAS STILL ON. I STOPPED AT ANOTHER SERVICE STATION AND THEY PUT IN ANOTHER QUART OF OIL. MINUTES LATER, THE ENGINE SHUT OFF WHILE I WAS DRIVING. I PUSHED THE CAR INTO A NEARBY GAS STATION AND HAD THE CAR TOWED TO THE DEALERSHIP THIS MORNING. THEY JUST INFORMED ME THAT I NEED A NEW ENGINE - MINIMUM COST WILL BE $6,400. THEY ADVISED THAT THESE WERE NOT GREAT ENGINES AND CHRYSLER IS NOT PROUD OF THEM. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10145727December 20, 2005ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
DT: THE CONTACT WENT TO START THE VEHICLE AND IT WOULD NOT START. HE HAD THE VEHICLE TOWED TO A DEALERSHIP. THEY FOUND THE TENSIONER IN THE ENGINE BROKE, CAUSING THE ENGINE TO BLOW UP. REPAIRS WILL BE AT THE CONTACT'S EXPENSE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10144963December 12, 2005ELECTRICAL SYSTEM:12V/24V/48V BATTERY
DT: THE CONTACT STATED WHILE VEHICLE WAS PARKED IT CAUGHT ON FIRE. THE FIRE STARTED IN THE BATTERY. THERE WAS DAMAGE TO THE RIGHT FRONT FENDER. THERE WERE NO PRIOR PROBLEMS WITH THE VEHICLE. POLICE AND FIRE DEPARTMENT REPORTS WERE TAKEN. THE VEHICLE HAS NOT BEEN INSPECTED BY THE SERVICE DEALER. ADDITIONALLY, THERE HAS BEEN NO CONTACT WITH THE MANUFACTURER OF THE BATTERY.*AK
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10144749December 8, 2005SERVICE BRAKES, HYDRAULIC
BRAKE SEEMED LIKE THEY WERE OUT OF ROUND ,WHEN STOPPING. THEY WOULD GO BUMP, BUMP UNTIL CAR STOPPED. THEY CALLED IT PULSATING BRAKES. THEY REPLACED THE FRONT PADS AND "SEVERELY RUSTED ROTORS". MILEAGE: 23616. I KEPT BRAKE PARTS. MI LICENSE 58RWVJEEP CHEROKEE HAD SAME PROBLEM. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10144751December 8, 2005SERVICE BRAKES, HYDRAULIC
BRAKE SEEMED LIKE THEY WERE OUT OF ROUND ,WHEN STOPPING. THEY WOULD GO BUMP, BUMP UNTIL CAR STOPPED. THEY CALLED IT PULSATING BRAKES. THEY REPLACED THE FRONT PADS AND "SEVERELY RUSTED ROTORS". MILEAGE: 23616. I KEPT BRAKE PARTS. MI LICENSE 568RWVJEEP CHEROKEE HAD SAME PROBLEM. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10144614December 6, 2005STRUCTURE
WHEN I WOULD PLACE THE AUTOMATIC TRANSMISSION IN REVERSE ON MY 1997 CHRYSLER CONCORDE THE GAS PEDAL WOULD STICK AND ACCELERATE AT A RAPID RATE. THE ONLY WAY THAT I COULD STOP THE ACCELERATION WAS BY PLACING BOTH ON THE BRAKE AND TURNING THE KEY OFF. DAVE DENNIS CHRYSLER DEALER IN DAYTON, OH., VERIFIED THIS. THEY FOUND THAT THE CRADLE BUSHINGS WERE BAD WHICH CAUSED THE MOTOR TO MOVE AND HIT THE THROTTLE WHICH CAUSED THE MOTOR TO REV. UP IN GEAR. THEY REPLACED THE CRADLE BUSHINGS AND I HAVE HAD NO TROUBLE SINCE. I CONSIDER THIS TO BE A SAFETY ISSUE. THE MECHANIC AT THE CHRYSLER DEALER STATED THAT WORN CRADLE BUSHINGS WERE A COMMON PROBLEM WITH K FRAMES USED ON CHRYSLERS. I CAN'T BE THE ONLY PERSON WHO HAS EXPERIENCED THIS PROBLEM DUE TO CRADLE BUSHINGS WEAR. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10143899November 29, 2005POWER TRAIN:AUTOMATIC TRANSMISSION
DT: THE CONTACT STATED VEHICLE DOWN SHIFTED FROM 55 TO 20 MPH. WHEN THIS HAPPENED SHE PULLED OVER,TURNED THE VEHICLE OFF, AND RESTARTED IT. IF THE VEHICLE WAS NOT RESTARTED IT WOULD CONTINUE TO GO ONLY 20 MPH. THE DEALERSHIP STATED THE TRANSMISSION SOLENOID SWITCH VALVE WAS LATCHED IN THE LR POSITION. THIS WAS NOT COVERED IN THE WARRANTY, AND NO REPAIRS HAVE BEEN DONE BY CONTACT DESPITE THE EXPENSE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10143911November 29, 2005ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
DT: CONTACT STATED THE TIMING CHAIN BROKE. THE DEALER COULD NOT GIVE AN ESTIMATE OVER THE PHONE OF HOW MUCH IT WOULD COST TO REPAIR THE VEHICLE. THE MANUFACTURER HAS NOT BEEN CONTACTED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10143729November 27, 2005ENGINE AND ENGINE COOLING:ENGINE
I AM THE UNFORTUNATE OWNER OF A 2001 CHRYSLER CONCORDE WITH A BURNED OUT 2.7 LITER ENGINE, THE SAME ONE YOU ARE INVESTIGATING ON THIS WEB SITE. I WAS DRIVING TO WORK ON THE MORNING OF 7/25/05 ON THE NORTHBOUND I90 EXPRESSWAY ON GRAND ISLAND, N.Y. TRAVELING AT APPROX. 60 MPH WHEN THE ENGINE TEMPERATURE INDICATED AN ENGINE OVERHEATING CONDITION AND BEGAN TO SHUT DOWN. I WAS FORTUNATE TO HAVE GOOD DRIVING SKILLS AS THIS CATASTROPHIC ENGINE FAILURE SHUT DOWN ALL POWER ACCESSORIES ON THE VEHICLE. I HAD NO POWER STEERING OR POWER BRAKES AT THIS POINT AND WAS FORTUNATE TO BE AT THE WHITEHAVEN RD. EXIT. WITH MUCH DIFFICULTY I WAS ABLE TO SHIFT THE CAR INTO NEUTRAL AND COAST ONTO THE EXIT RAMP AND PARKED THE CONCORDE ON THE SHOULDER OF THE ROAD. ATTEMPTS TO RESTART PRODUCED A GRATING METAL ON METAL SOUND AND I NEW THE ENGINE WAS SHOT. THE SAME DAY I CALLED AROUND FOR THE BEST PRICE ON THE COST OF AN ENGINE REPLACEMENT AND DECIDED MY BEST OPTION WAS NOT TO GO TO A CHRYSLER DEALER AS THEY DO NOT HONOR ANY WARRANTY FOR REPLACEMENT OF THIS ENGINE AND OPTED TO HAVE AAA DELIVER THE CAR TO MY LOCAL GARAGE FOR AN ENGINE REPLACEMENT. IT IS NOW 11/27/2005 AND I AM UNABLE TO FIND AN AFFORDABLE ENGINE REPLACEMENT AND STILL PAYING INSURANCE AND LOAN PAYMENTS ON THE VEHICLE(I STILL OWE $4.5K). MY ENGINE FAILED AT 95K MILES AND I AM TOLD THAT THIS ONE OF THE BETTER 2.7 LITER ENGINES, NONETHELESS I AM STUCK PAYING FOR A DEAD HORSE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10143521November 23, 2005ENGINE AND ENGINE COOLING:ENGINE
DT: THE CONTACT STATED VEHICLE STALLED . THIS HAS BEEN ONGOING FOR THE PAST TWO MONTHS. AFTER THE VEHICLE STALLED IT WOULD NOT RESTART AND HAD TO BE TOWED TO A DEALERSHIP. DIAGNOSTIC TESTING FOUND THE THROTTLE MODULE NEEDED TO BE REPLACED. THE MODULE WAS REPLACED BUT THE VEHICLE CONTINUED TO STALL. *AK UPDATED 12/27/2005. PRIOR TO THE VEHICLE STALLING THE CHECK ENGINE LIGHT WOULD FLASH, THEN THE VEHICLE WOULD SLOWLY LOSE POWER THEN SHUT OFF. THE VEHICLE WOULD NOT RESTART FOR APPROXIMATELY 45-50 MINUTES. AFTER THE VEHICLE WAS RESTARTED IT WOULD IDLE LOW AND THE ENGINE WOULD SHAKE; THEN EVENTUALLY SHUT OFF AGAIN. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0