Chrysler Concorde Complaints

2,216 consumer complaints on file.

#10160302June 20, 2006
ENGINE AND ENGINE COOLING:ENGINE
I EXPERIENCED COMPLETE ENGINE FAILURE WHILE TRAVELING AT 55 MPH ON ROUTE 295 IN NEW JERSEY. FIRST I HEARD A SPUTTERING SOUND THEN THE CAR LOST POWER. I HAD TO CROSS FROM THE FAST LANE TO THE SHOULDER WHILE LOSING POWER. I JUST MADE IT TO THE SHOULDER WHEN THE CAR STOPPED FOR GOOD. THERE WAS PLENTY OF OIL IN THE CAR AND IN FACT IT HAD JUST BEEN IN THE SHOP FOR ANOTHER COSTLY REPAIR OF $1500 FOR A LEAKY AIR CONDITIONER COMPRESSOR. A BAD SMELL HAD BEEN COMING INTO THE PASSENGER CABIN WHENEVER I TURNED ON THE HEAT OR AIR CONDITIONER. AFTER HAVING THE CAR TOWED I WAS TOLD THAT BY THE MECHANIC THAT THIS CAR WAS NOTORIOUS FOR ENGINE FAILURE AND THAT HE COULD SEE METALLIC MATERIAL IN THE OIL CLEARLY SHOWING THE ENGINE WAS BLOWN. TO REPAIR IT WITH A REBUILT ENGINE IT WOULD COST $5900 PLUS TAX. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160100June 18, 2006
EQUIPMENT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
SINCE DECEMBER. I HAVE HAD MY BRAKES/ROTORS REDONE, OR REPLACED 3 TIMES. NOW IT IS IN NEED AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159685June 13, 2006
ENGINE AND ENGINE COOLING:ENGINE
I CURRENTLY PURCHASED A 1999 CONCORD WITH THE 2.7 ENGINE AND HAD THE FOR 3 MONTHS . I TOOK IT IN FOR A OIL CHANGE YESTERDAY AND AFTER DRIVING THE CAR BACK TO WORK I LOOKED OUT MY SIDE VIEW MIRROR AND SEEN A HUGE PUFF OF BLUE SMOKE WHEN I TOOK OFF FROM A STOP LIGHT. I TOOK THE THAT NIGHT TO FRIEND WHO IS A MECHANIC AND HE TOLD ME THAT THE ENGINE IS DONE. HE TOLD ME ABOUT THE ENGINE FAILURES ON THESE ENGINES AND SO I WENT ONLINE TO SEE IF HE WAS TELLING ME THE TRUTH AND I WAS VERY SURPRISED OF THE AMOUNT OF COMPLAINTS ON THE ENGINE.. THE PRICE FOR A REBUILT IS ABOUT $3500.00 AND REPLACEMENT ENGINE ABOUT $6500.00 OF WHICH I CANNOT AFFORD AND I STILL OWE $4300.00 ON A PILE OF JUNK THAT I CANNOT DRIVE. IS DAIMLER GOING TO REMEDY THIS PROBLEM AND HELP US OUT WITH THE COST OR ARE THEY SITTING ON THERE THUMBS WAITING FOR THE PROBLEM TO GO AWAY? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159614June 12, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING THE ENGINE STARTED MAKING A NOISE THEN LOST POWER. I HAD IT TOWED TO A LOCAL REPAIR SHOP WHO BELIEVES THAT THE "WRIST PIN" MAY HAVE FAILED AND THE ONLY WAY TO FIND OUT FOR SURE IS TO TEAR IT DOWN. THEY DON'T RECOMMEND REPAIRING DUE TO THE AMOUNT OF WORK AND OTHER POTENTIAL ENGINE PROBLEMS BUT TO REPLACE THE WHOLE ENGINE. COST $2000 - $3000. I CALLED CHRYSLER AND RECEIVED A FILE NUMBER. THEY WILL NOT COMMIT TO ANYTHING UNTIL A AUTHORIZE CHRYSLER REPAIR SHOP DIAGNOSIS THE PROBLEM AND OF COURSE I WILL HAVE TO PAY FOR THE DIAGNOSIS. THE VEHICLE IS ONLY 8 YEARS OLD AND ONLY HAS 55,000 MILES ON IT. I WOULD THINK AN ENGINE HAS A LONGER LIFE THAN THAT! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159411June 9, 2006
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE, ENGINE AND ENGINE COOLING
AUTO-THEFT MECHANISM KICKED IN WHEN NOT NEEDED, RADIATOR AND AIR/CONDITIONER WENT OUT BEFORE 70,000 MILES AND NOW THE HEAD GASKET NEEDS REPLACING...AT 67,000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159125June 6, 2006
PARKING BRAKE
EMERGENCY BRAKE LIGHT ON BUT BRAKE WAS OFF. STOPPED BY DEALER AND SERVICE REP. SAID EMERGENCY BREAK WAS NOT FULLY RELEASED AND HE RELEASED IT. ABOUT A WEEK LATER THE LIGHT CAME ON AGAIN AND THIS TIME THE BRAKE WAS ON AND I WAS UNABLE TO RELEASE IT ALL THE WAY. WENT TO THE DEALER AGAIN AND THE SERVICE REP. SAID THE PARK BRAKE RACKET NEEDED TO BE REPLACED AND SINCE THE DASH BOARD WOULD HAVE TO BE TAKEN OFF THE COST FOR THE PART AND LABOR WOULD BE $841.81. WOW THAT'S A LOT OF MONEY FOR A RETIRED PERSON. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158338May 26, 2006
ENGINE AND ENGINE COOLING
VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157603May 15, 2006
ENGINE AND ENGINE COOLING
TOTAL ENGINE FAILURE, LOSS OF POWER STEERING, BRAKES AT HIGH SPEED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157427May 12, 2006
ENGINE AND ENGINE COOLING
MY CAR SHUT OFF WHILE AT A STOP LIGHT. IT STARTED BACK UP, BUT MAKING THIS AWFUL RATTLING NOISE. I HAD A AUTO SHOP TELL ME A FEW THINGS AND I PAID TO GET A FEW REPAIRS THAT COST ME CLOSED TO $1,000. THEN BEFORE I COULD GET A REPAIR DONE TO THE TIMING CHAIN OF MY '99' CONCORDE, IT SHUT DOWN ON ME AS I WAS LEAVING WORK. I HAD TO GET IT TOWED FROM THE MIDDLE OF TRAFFIC, DURING RUSH HOUR AND IT IS NOW IN MY GARAGE WAITING TO BE REPOSSESSED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157120May 9, 2006
EXTERIOR LIGHTING:HEADLIGHTS
DT*: THE CONTACT STATED THE SEALS FOR THE HEADLIGHTS CRACKED AND THE HEADLIGHTS ARE ON THE VERGE OF DETACHING. THE DEALERSHIP DETERMINED THE ENTIRE HEADLIGHT ASSEMBLY MUST BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157134May 9, 2006
ENGINE AND ENGINE COOLING:ENGINE
TIMING BELT BROKE WHILE DRIVING ON THE ROAD. ENGINE QUIT AND I COASTED INTO A DRIVEWAY. MECHANIC SAID THE TIMING BELT BROKE CAUSING THE VALVES TO BE BENT AND ENGINE FAILURE. $6000 TO REPLACE THE ENGINE. HARD FOR A ELDERLY COUPLE!*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156802May 4, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
DT*: THE CONTACT STATED WHILE AT AN INTERSECTION, THE TEMPERATURE GAUGE ELEVATED TO THE RED AREA, AND SMOKE CAME OUT FROM UNDER THE HOOD. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE IT WAS DETERMINED THE BLEEDER VALVE AB CONNECTOR HAD MELTED. AFTER THIS WAS REPLACED IT WAS DETERMINED THE ENGINE NEEDED TO BE REPLACED AS A RESULT OF THE FAILURE. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156719May 3, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DT*: THE CONTACT STATED THE VEHICLE STALLED WHILE STOPPED AT STOP LIGHTS AND THE STEERING LOCKED. THE VEHICLE EVENTUALLY FAILED TO START AND WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE ENGINE NEEDED TO BE REPLACED AND WAS LATER TOWED TO A SERVICE DEALER WHO DETERMINED THE ENGINE NEEDED TO BE REPLACED BECAUSE OF SLUDGE BUILD UP. THERE WAS NO DETERMINATION OF WHAT CAUSED THE SLUDGE BUILD UP AND NO WARNING LIGHTS EVER ILLUMINATED PRIOR TO ANY OF THE PROBLEMS. IN ADDITION TO THE OIL SLUDGE THE DEALER ALSO DETERMINED ONE OF THE PISTONS WAS BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156327April 27, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE DRIVING 20 MPH THE ENGINE FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE LOCAL DEALERSHIP. THE DEALERSHIP DETERMINED THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156179April 26, 2006
ENGINE AND ENGINE COOLING:ENGINE
MY 2000 CHRYSLER CONCORDE 2.7 LITER WITH 56,000 MILES WAS JUST REPORTED BY DEALERSHIP THAT THE ENGINE WAS SHOT BECAUSE OF SLUDGE BUILD UP. I WAS PUZZLED BECAUSE I CHANGE MY OIL EVERY 3,000 MILES ? PLEASE HELP ME ! *NM THANKS, LANCE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155949April 24, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE CONNECTING ROD BEARINGS IN MY 1998 CONCORD FAILED, CAUSING EXCESSIVE KNOCKING AND LOSS OF OIL PRESSURE LEADING TO NOISE IN THE TOP END. .BECAUSE OF THE HIGH DEMAND FOR THESE 2.7 LITER ENGINES THE REPAIR COST IS IMPOSSIBLE FOR ME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155755April 20, 2006
AIR BAGS:FRONTAL
WHILE TRAVELING FROM BALTIMORE TO BURLINGTON, VT THE AIR BAG WARNING LIGHT CAME ON. I CALLED THE LOCAL DEALER AND IT TOOK SEVERAL DAYS FOR AN APPOINTMENT. AFTER PAYING A $72 FEE FOR A DIAGNOSIS, I WAS TOLD THE PASSENGER AIR BAG WAS INOPERATIVE DUE TO AN "ELECTRONIC" FAILURE, BUT PARTS WERE NOT AVAILABLE AND HAD TO BE ORDERED AND I AM STILL DRIVING WITH AN INOPERATIVE AIR BAG THAT WHEN (AND IF) THE PART ARRIVES WILL COST ME SEVERAL HUNDRED DOLLARS MORE TO FIX. I CONTACTED THE CHRYSLER HOTLINE AND WAS DISAPPOINTED BY WHAT SEEMED INDIFFERENCE TO SAFETY ISSUES LIKE THIS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155787April 20, 2006
SEATS:FRONT ASSEMBLY:RECLINER
DT*: THE CONTACT STATED UPON SITTING IN THE FRONT DRIVER'S SEAT, THE BACK OF THE SEAT FELL BACKWARDS INTO A RECLINED POSITION. THE VEHICLE WAS SEEN BY A DEALER FOR INSPECTION WHO DETERMINED THE SEAT FAILED DUE TO NORMAL WEAR AND TEAR. THE SERVICE DEPARTMENT REPLACED THE SEAT RECLINER WHICH CORRECTED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155528April 17, 2006
STRUCTURE:BODY:DOOR
DT*: THE CONTACT STATED THE CHROME ON THE INSIDE FRONT DOORS PEELED OFF AND RESULTED IN THE DRIVER AND OCCUPANTS BEING CUT. THE DEALERSHIP WAS ALERTED. *AK UPDATED 11/21/2006 -THE DEALER OFFERED TO SPLIT THE COST OF REPAIRS 50/50. *NM
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10155370April 14, 2006
ENGINE AND ENGINE COOLING:ENGINE
I'M FILING A COMPLAINT ABOUT MY 1999 CHRYSLER CONCORDE. MY CAR WAS IN THE SHOP FOR OTHER REPAIRS AND WHEN I PICKED THE CAR UP AND DROVE IT HOME AND BEGIN TO GIVE ME PROBLEMS SO I TURNED AROUND TO DRIVE THE CAR BACK TO THE REPAIR SHOP AND IT CUT OFF RIGHT IN THE MIDDLE OF THE INTERSECTION. I HAD IT TOWED TO THE SHOP AND THEY CALLED ME AND SAID THE ENGINE WENT OUT. I COULD NOT UNDERSTAND WHY AND HOW DID THIS HAPPEN CAUSE THIS WAS WITHOUT WARNING AND I ONLY HAD THE CAR FOR A SHORT PERIOD OF TIME AND I KEPT THE MAINTENANCE UP ON IT. THE REPAIR SHOP SAID THAT THIS WOULD BE A HASSLE GOING THRU THE EXTENDED WARRANTY COMPANY CAUSE THEY WOULD NOT WANT TO REPLACE THE ENGINE SO I WANTED A SECOND OPINION, I HAD IT TOWED TO ANOTHER SHOP AND THEY SAID THE SAME THING, THAT THIS WAS A 2.7 ENGINE AND IT'S EXPENSIVE AND IT'S NOT WORTH ANYTHING AND THE WARRANTY COMPANY WILL PROBABLY NOT COVER MUCH OF ANYTHING. I FEEL THAT SINCE THIS ENGINE IS KNOWN TO HAVE ENGINE FAILURE PROBLEMS, SOMETHING SHOULD BE DONE ABOUT THIS CAUSE IT'S NOT SAFE FOR AN ENGINE TO GO OUT WITHOUT ANY FOREWARNING AND IT'S NOT AFFORDABLE AT ALL.. PLEASE ACKNOWLEDGE THIS IMMEDIATELY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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