Chrysler Aspen Complaints

444 consumer complaints on file.

#11067347February 6, 2018
ELECTRICAL SYSTEM
WHEN THE ALTERNATOR STARTED TO FAIL THE DRIVER'S DASHBOARD SUCH AS THE SPEEDOMETER AND ANY OTHER INSTRUMENTS MALFUNCTIONS. WHILE DRIVING THE SPEEDOMETER WOULD REED 0 MILES PER HOURS EVEN THOUGH THE VEHICLE IS IN MOTION. I HAVE RECORDED THE ISSUE IN A VIDEO FORMAT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11052025December 2, 2017
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
FOR NO KNOWN REASON MY 2009 CHRYSLER ASPEN 4X4 WILL ENGAGE ON ITS OWN, I HAVE REPEATEDLY TAKEN IT IN TO THE DEALERSHIP (WHICH BY THE WAY IS HORRIBLE) THEY CAN NOT FIGURE OUT WHAT THE PROBLEM IS . HOWEVER SINCE I HAVE A LIFETIME WARRANTY THEY HAVE CLAIMED I NEED EVERY SINGLE PART COVERED UNDER THE WARRANTY WITH NOT RESULTS. THE FIRST TIME I CALLED THE DEALERSHIP REGARDING THIS I WAS TOLD TO BRING THE TRUCK IN IMMEDIATELY AS THIS IS AN EXTREMELY DANGEROUS PROBLEM DUE TO THE FACT WHEN IT IS ENGAGED THE TRUCK WILL LOOSE POWER. IT ENGAGED WHILE I WAS ON THE FREEWAY DOING 70 MPH AND DROPPED INSTANTLY TO 20 MPH AND WOULD NOT GO OVER 35MPH. MY OVERHEAD CONSOLE, DASH AND RADIO AT RANDOM GO OUT. ACCORDING TO THE DEALERSHIP I NEEDED A NEW RADIO 3 TIMES EACH TIME THE RADIO WOULD START WORKING AGAIN FOR THE SAME REASON IT STOPPED, UNKNOWN. I TURN ON THE TURN SIGNAL THEY FLASH BETWEEN LEFT, RIGHT AND HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048608November 27, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHRYSLER ASPEN 4X4. THE CONTACT STATED THAT IT TOOK APPROXIMATELY 20 MINUTES TO FILL UP HER FUEL TANK DUE TO AN INCONSISTENT FLOW OF FUEL. THE CONTACT ATTEMPTED TO PLACE FUEL IN HER VEHICLE AT SEVERAL DIFFERENT STATIONS AND EXPERIENCED THE SAME FAILURE EACH TIME. CENTURY DODGE CHRYSLER JEEP RAM (13500 VETERANS MEMORIAL PKWY IN WENTZVILLE, MO 63385) WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURE WAS AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046951November 17, 2017
POWER TRAIN, STEERING
WHILE DRIVING, THE VEHICLE INTERMITTENTLY SLIPPED INTO 4-WHEEL DRIVE LOW. VEHICLE IMMEDIATELY BECAME HARD TO STEER/MOVE IN THIS CONDITION, DANGEROUS TO DRIVE AS THE VEHICLE'S HANDLING COULD CHANGE AT ANY MOMENT... AT ANY SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046954November 17, 2017
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE SHUT OFF FOR NO APPARENT REASON WHILE ENTERING ONTO AN EXPRESSWAY. LOSS OF POWER STEERING MADE VEHICLE DIFFICULT TO CONTROL TO SAFELY GET ONTO THE SHOULDER. SUDDEN LOSS OF SPEED MADE THE VEHICLE A FURTHER HAZARD. ONCE ON THE SHOULDER, THE VEHICLE COULD BE PHYSICALLY KEYED OFF, THEN RESTARTED WITHOUT ISSUE. CAUSE OF FAILURE IS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039569October 25, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHRYSLER ASPEN. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DARCARS CHRYSLER DODGE JEEP RAM OF NEW CARROLLTON (8100 ANNAPOLIS RD, NEW CARROLLTON, MD 20784 (301) 459-6800) WHERE IT WAS DIAGNOSED THAT THE WIRES WERE BURNED TO THE CONTROL MODULE AND CLOCK SPRINGS. THE CLOCK SPRING AND CONTROL MODULE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT WOULD NOT ASSIST DUE TO THE AGE AND MILEAGE OF THE VEHICLE. THE FAILURE MILEAGE WAS 106,148.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11030162September 27, 2017
STEERING
THERE IS A RECALL ON THE RIGHT STEERING KNUCKLE ON MY TYPE OF VEHICLE, INCLUDING SAME YEAR, MAKE AND MODEL. I DID NOT EVER GET A RECALL NOTICE, BUT WAS INVOLVED IN A CRASH WHERE THE RIGHT STEERING KNUCKLE BROKE AND CAUSED SIGNIFICANT OTHER DAMAGE TO MY VEHICLE. THE VEHICLE WAS NOT SAFE TO DRIVE, SO I WAS FORCED TO FILE A CLAIM WITH MY INSURANCE TO HAVE IT FIXED. I HAD TO PAY A LARGE DEDUCTIBLE AND WAS FAULTED FOR THE ACCIDENT. WHAT CAN I DO TO GET REIMBURSED FOR THIS SINCE THERE IS A RECALL ON THAT PART OF THE VEHICLE?
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11024219September 19, 2017
UNKNOWN OR OTHER
IT'S A TRACKER ON MY TRUCK AND THE DEALERSHIP ISN'T USING IT PROPERLY. IF MY CAR PAYMENT IS LATE THEN YES, I KNOW IT'S SUPPOSED TO SHUT DOWN, BUT IF I'M MAKING A PAYMENT ON TIME THEN WHY IT KEEPS SHUTTING OFF IN THE MIDDLE OF NOWHERE. BEEN LATE FOR WORK, SCHOOL, AND PICKING UP MY 5 YEAR OLD FROM SCHOOL. BY THE WAY SHE IS GOING TO BE STRANDED AS WE SPEAK. MADE MY PAYMENT ON 9/18/17 NOW IT'S OFF TODAY. MADE MY PAYMENT LAST WEDNESDAY, AND I HAD TO CALL THEM THURSDAY BECAUSE IT WAS OFF. LAST WEEK THEY TURNED IT BACK ON AFTER I TOLD THEM I'M MAKING A COMPLAINT WITH THEM, NOW THEY DON'T KNOW WHAT THE PROBLEM IS TODAY. IT'S THE SAME THING FROM LAST WEEK. THE GUY TURNED IT ON LAST WEEK BUT HE SEEMS TO NOT KNOW THE PROBLEM THIS WEEK. I CAN'T KEEP AFFORDING TO MISS OUT ON SCHOOL AND WORK, AND FOR SURLY CAN'T KEEP MY DAUGHTER FROM GETTING TO AND FROM SCHOOL. I ASKED HIM TO TURN IT ON TODAY AND HE SAYS IT'S NOT THEM EVERYTHING IS BRAND NEW IN MY TRANSMISSION/MOTOR AND MY BATTERY WORKS JUST LIKE LAST TIME. THIS IS THE FOURTH INCIDENT THIS MONTH. HE ALSO TOLD ME HE CAN SEE WHAT THE PROBLEM IS, BUT I WILL HAVE TO PAY FOR THE TOW. I AM A LOYAL CUSTOMER THAT GOT A CAR FROM THEM LAST YEAR. THIS IS NOT MY FAULT THEY PUT A TRACKER ON MY CAR THAT KEEPS SHUTTING OFF. PLEASE HELP ME!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015652August 16, 2017
FUEL/PROPULSION SYSTEM
WHEN FILLING THE FUEL TANK ON THIS VEHICLE, IT OFTEN OVERFLOWS AND DUMPS GAS DOWN THE SIDE OF THE VEHICLE. THERE IS SUPPOSED TO BE SOMETHING THAT PREVENTS THIS FROM HAPPENING.... ARE THERE ANY KNOWN ISSUES WITH THIS VALVE/ OR PART?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010465July 25, 2017
FUEL/PROPULSION SYSTEM
HAVING A PROBLEM WITH THE VEHICLE STALLING AFTER REFUELING WITH GAS. VEHICLE WILL STUTTER AND STALL WITHIN A COUPLE OF MINUTES. THIS IS DANGEROUS AS THE STALL OCCURS WHILE DRIVING AND YOU LOSE STEERING CONTROL OF THE VEHICLE. NEITHER A DEALER OR PRIVATE MECHANIC CAN GET A CLEAR INDICATION AS TO WHAT IS CAUSING THE ISSUE. FUEL PUMP RELAY(MARCH 2017) AND EGR VALVE(JULY 2017) HAVE BOTH BEEN REPLACED AND PROBLEM IS STILL OCCURS. VEHICLE RUNS FINE AFTER SITTING FOR A WHILE BUT STALLS AFTER REFUELING. OUR VEHICLE HAS BEEN IN THE SHOP SINCE JULY 5. WE GOT IT BACK ON JULY 19 AND WHEN WE PUT GAS IN IT , IT DIED AGAIN AND HAD TO BE TOWED BACK THE SAME NIGHT TO THE SHOP WHO HAD JUST REPLACED THE EGR VALVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001286June 25, 2017
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
ON MAY 1ST 2017 I WAS ON THE MARKET FOR A DEPENDABLE VEHICLE FOR MY CHILDREN AND I. MY BOYFRIEND SUGGESTED AUTO DEALS LLC. ON 12838 SAN PEDRO IN SAN ANTONIO, WHERE HIS COUSIN RICHARD MCKINNEY IS A SALESMAN. MY BOYFRIEND AND I ARRIVED AT 1:30 PM AND STAYED TILL 6PM THAT SAME DAY FILLING OUT PAPERWORK AND LOOKING AT VEHICLES. RICHARD'S COWORKER DOUG ASSISTED US ON THIS FIRST DAY. WE DECIDED TO GO HOME AND SLEEP ON IT AND SEE THE NEW SHIPMENT THE NEXT DAY AS I WAS UNSATISFIED WITH THE CURRENT OPTIONS. AS WE DECIDED TO LEAVE THE SUPERVISOR ALEX SINNO SAID "COME BACK TOMORROW AND I WILL GIVE YOU A YEAR WARRANTY". WHEN WE RETURNED THE NEXT MORNING WITH THE $700 WE WERE TOLD WE NEEDED TO DRIVE OFF THE LOT, WE WERE THEN TOLD THAT THE BOSS WAS ASKING FOR $1000 DOWN PLUS INSURANCE THAT THEY WOULD TAKE CARE OF IN HOUSE ON AN IOU THAT WE WERE TO PAYBACK THAT FRIDAY. FEELING UNEASY BUT STILL DESPERATE WE SCRAPED TOGETHER THE EXTRA $300 PLUS INDEBTED OURSELVES FOR THE IN HOUSE INSURANCE. SHORTLY AFTER WE DROVE OFF THE LOT ON THE WAY HOME ON MAY 2ND 2017 THE VEHICLE STARTED TO SHAKE AND THE CHECK ENGINE LIGHT TURNS ON AND I NOTICE THAT IT IS OUT OF GAS AS WELL. AFTER FUELING UP, I DRIVE OVER TO OUR FAMILY MECHANIC. HE INFORMS ME OF A MULTITUDE OF ISSUES INCLUDING THE RADIATOR BEING BONE DRY, AND GASKETS NEEDING REPLACEMENTS. I ALSO NOTICE I CANNOT LOCK MY DOORS AND SEE THAT THERE ARE OVER 20 FUSES MISSING. WE MANAGE TO MAKE IT HOME BECAUSE THE DEALERSHIP IS CLOSED AT THIS POINT SO WE CALL IN THE MORNING. FOR A WHOLE WEEK WE CALL REPEATEDLY DAILY BUT NEVER MAKE IT PAST THE RECEPTIONIST AND NEVER RECEIVE A CALL BACK. DURING THE WEEK I TAKE IT TO A NEARBY ADVANCE AUTO AND AUTO ZONE, WHERE THE VEHICLE IS PUT ON THE COMPUTER. I ENDED UP BUYING COOLANT AND AN IGNITION COIL, AS WELL AS RECEIVED COPIES OF RECEIPTS AND DIAGNOSTICS ON THEIR MACHINES.ON MAY 5TH WE ALSO PAYED BACK THE I.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995664June 17, 2017
ELECTRICAL SYSTEM
THE OVERHEAD CONTROL MODULE HAS FAILED 3 TIMES IN THE LAST 2 YEARS. WE ARE BEING ASKED TO COVER IT OUR OF POCKET AGAIN EVEN THOUGH THE PART SHOULD BE UNDER THE 12 MONTH WARRANTY. CHRYSLER CUSTOMER SERVICE TELLS ME THAT SINCE IT WAS REPLACE UNDER WARRANTY THE LAST TIME (12 MONTHS AGO) OUR CONSUMER WARRANTY GOES BACK TO THE ONE WE PURCHASED THE FIRST TIME IT FAILED AND WON'T COVER IT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991043May 22, 2017
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
2009 CHRYSLER ASPEN HYBRID HAS 3 RECALLS. THE FIRST RECALL UPDATE WASN'T SUCCESSFULLY DONE AND SUBSEQUENTLY I CANT GET THE OTHER 2, S43 AND S92 RECALLS ADDRESSED. FOR SEVERAL YEARS PRIOR TO P48 RECALL, MY TRUCK WOULD DROP DEAD WHILE DRIVING AND THE DEALERSHIP COULD NEVER DIAGNOSE WHY THE TRUCK WAS DOING SO. THERE IS AN EXTENSIVE HISTORY. THE TRUCK DROPPED DEAD 11/24/2014, DEALERSHIP UPLOADED A SOFTWARE A DAY LATER IN AN ATTEMPT TO FIX DROP DEAD ISSUE. IT WORKED ONLY 2 MONTHS AFTER THE UPDATE. IT DROPPED DEAD AND WAS TOWED BACK TO THE DEALERSHIP AND IT SAT UNFIXED FOR 10 MONTHS. THEY THEN SAID THE SOFTWARE UPDATE COULDN'T FIX THE PROBLEM AND I REPLIED THEN THE SOFTWARE UP DATE WAS THE FINAL CAUSE FOR THE DEATH OF THE VEHICLE. WHY DID YOU UPLOAD IF IT WASN'T GOING TO FIX. THEY REFUSED TO LOOK FURTHER BECAUSE THE AREA SERVICE MANAGER IN A MEETING WITH MR. LOPERNA STATED THE TRUCK HAD 148,000 MILES ON IT AND THEY REFUSE TO FIX FURTHER DUE TO MILEAGE THEN WENT ON TO SAY IT WAS OUT OF WARRANTY IGNORING THE FACT THE TRUCK HAD BEEN DROPPING DEAD FOR YEARS WITHOUT THEM BEING ABLE TO DIAGNOSE. I WAS IN MOTION EVERY TIME THE TRUCK FELL DEAD AND THE DROP DEAD ISSUE STARTED A FEW MONTHS AFTER PURCHASE. THE DEALERSHIP HAS NOTED EVERY TIME THE TRUCK DROPPED DEAD AND WAS TOWED IN FOR SERVICE AND THEY DIDN'T KNOW WHAT WAS WRONG. I AM CURIOUS TO KNOW HOW MANY HYBRID TRUCKS HAVE BEEN FIXED? I AM ALSO CURIOUS TO KNOW HOW CAN SOMEONE REFUSE TO FIX A RECALL DUE TO MILEAGE. I HAVE NOT SPOKEN TO ANYONE IN LEADERSHIP AT CHRYSLER ALTHOUGH I HAVE WRITTEN 25 LETTERS AND ADDRESSED TO EACH INDIVIDUAL. I AM NOT ABLE TO GET PAST THE CALL CENTER FOR HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984816May 11, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHRYSLER ASPEN 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. A DEALER WAS CONTACTED AND STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983632May 5, 2017
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WHEN I FILL THE GAS TANK UP AND THE GAS PUMP CLICKS, I REMOVE THE GAS HANDLE AND GAS WILL SPILL OUT FROM THE TANK. THIS HAPPENS EVERY TIME I FILL MY GAS TANK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968068May 3, 2017
AIR BAGS
2008 CHRYSLER ASPEN. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG INFLATOR. *LD THE CONSUMER STATED THE LOCAL DEALER HAD NOT RECEIVED THE PARTS NECESSARY TO PERFORM THE RECALL ON THE VEHICLE. UPDATED 05/03/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981554May 1, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 CHRYSLER ASPEN 4X2. ON SEVERAL OCCASIONS, WHILE FUELING THE TANK, A SIGNIFICANT AMOUNT OF FUEL WOULD SPEW OUT OF THE TANK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981450April 29, 2017
STEERING
THE SVC 4WD LIGHT COMES ON WHEN IDLING AND OTHER RANDOM TIMES. THE STEERING ACTS LIKE ITS IN 4 WHEEL DRIVE WHEN IT ISNT. THERE IS A SHIFTING OF SOME KIND WHEN THE ENGINE ISN'T ON AND THE DOORS ARE UNLOCKED REMOTELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978764April 17, 2017
FUEL/PROPULSION SYSTEM
WHEN VEHICLE IS FILLED UP WITH GAS, ENGINE WILL EITHER ACCELERATE, STALL OUT, OR LOSE MOST OF IT POWER. AFTER LETTING THE ENGINE RUN FOR MORE THAN 20 MINUTES IT WILL GO BACK TO NORMAL. THIS IS A SIGNIFICANT SAFETY ISSUE PARTICULARLY WHEN THE ENGINE STALLS OUT WITH THE POTENTIAL OF AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978870April 17, 2017
FUEL/PROPULSION SYSTEM
EVERY TIME I FILL UP MY GAS TANK THE VEHICLE SPITS A BUNCH OF GAS OUR ONTO THE GROUND AND ALL OVER THE SIDE OF THE VEHICLE. I HAVE BEEN LOOKING THIS UP AND HAVE FOUND THAT ITS A VERY COMMON PROBLEM WITH 2007 ASPENS. WHEN I CALLED THE DEALERSHIP AND TOLD OF THE PROBLEM THEY STATED THATS ITS NOT A RECALL ITEM AND I HAVE TO FIX THIS KNOWN ISSUE OUT OF MY OWN POCKET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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