Chrysler 300 Complaints (2018)

153 consumer complaints on file.

#11447795January 17, 2022
ELECTRICAL SYSTEM
The console monitor, which is part of the UConnect system, is experiencing a delamination of the screen. It started a few months ago at which time the problem was mainly cosmetic. The screen can be seen peeling away in the upper area. For the past few weeks parts of the screen along the peeling line activates, as if someone was touching the screen. This happens sporadically, but is increasing in frequency. It has become extremely distracting while driving, as it suddenly changes audio inputs and channels. In navigation mode, it changes locations on the screen or tries to cancel my navigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447649January 16, 2022
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
UNKNOWN. My door panels on all doors, aside from the drivers door are all warping away from the windows. It has gotten so bad that my doors will not lock every time. I have done a lot of research and apparently this is a safety issue b/c airbags have deployed unexpectedly, or have not deployed during accidents causing harm. The fact that I am a single, female, traveling nurse and my doors will not lock at times is definitely NOT ok. I took it to a shop when I had to get a scrape fixed and asked about the door panels. They were the ones to tell me that this is such a huge problem with my make and model of car that they never are able to get parts in for months at a time, and even when they do it is the same parts that I have and people always come back with the same problem. The fact that Dodge/Chrysler knows that this is an ongoing issue for their cars since 2014 and they refuse to fix the issue prior to putting them on the market is outrageous. I paid almost $30,000 for this car with the expectations that it would be safe, look like it did when I first purchased it (as long as no accidents happened etc). I am going to do whatever I can to make sure that this gets the attention it deserves b/c big cooperations like this should not be able to screw over their customers. Especially when it puts our safety at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442824December 6, 2021
ENGINE
Just recently purchased this used vehicle in August and the car has shut off a few times while driving. This is a safety issue. The check engine light does not come on at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441644November 24, 2021
UNKNOWN OR OTHER
The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, make random phone calls, cause the loss of hands-free communication and turn on heated seats. The functionality of the backup camera is also dependent on this screen. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation, telephone or radio (volume, random channel changing, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. Chrysler will not replace just the screen. The only option given is replacement of the entire radio which costs $1200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440148November 11, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433946September 22, 2021
STRUCTURE:INTERIOR PANELS:DOOR, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns 2018 Chrysler 300. The contact stated that the inside door panel detached from the door frame. Additionally, the defroster failed to defrost the windshield. The vehicle was taken to the local dealer where it was diagnosed that the door panel needed to be replaced. The defroster was working as designed. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The approximate failure mileage was 57,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431822September 5, 2021
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
The sunroof is leaking and water has ran into the radio causing the touchscreen to start going crazy and can not operate a lot of the functions it does. It ended up turning on defrost and fogging up the windshield and I ran into oncoming traffic. I have brought this to my dealer on multiple occasions and they will not repair said the car is out of warranty.it will also call people on the phone And trying to hang up have taken my eyes off the road and have had several close calls with it doing this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430355August 24, 2021
UNKNOWN OR OTHER
While I was driving the Uconnect infotainment system started touch inputting on the whole screen. It started changing the AC, the seat warmers, clock settings, phone, and just everything on the screen. I was very worried that something might happen since my little one was with me. I took it to the dealer. This seems very dangerous and I was shocked to find so many people online with the same problem and no recall on it. Screen seems like it has a bubble.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428541August 10, 2021
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2018 Chrysler 300. The contact stated that the center console light would flash on and off while driving. The contact would restart the vehicle and the console would operate as designed however, the failure would return soon after restart. A dealer was not contacted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423016June 30, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
Noticed water damage on rear driver side pillar had mechanic look found water comming in from sunroof track. the drain hose was still attached and unclogged water began to leak behind the rear grab handle and light. This seems to be a defect by manufacturer and have seen alot of the same complaints.i was worried the water could cause a short maybe fir behind headliner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422843June 29, 2021
ELECTRICAL SYSTEM
The radio, heat/AC unit, temperature moves up and down by itself, maps, etc... Took my car to my local dealership for routine oil change. I inquired about why my radio was on a constant browse? The technician explained that this has been a common issue with the Chrysler 300. Since then the issue has gotten worse. I feel if this is an issue that is happening in other Chrysler's maybe is should be fixed by Chrysler? This is my second 300 I love my car but this issue in a 2018 300 S? Help Please I did get an estimate from Myrtle Beach Chrysler Jeep Jared Stickley Service Advisor 785 Jason Boulevard Myrtle Beach, SC 29577 843-448-1191 Estimate $1015.80 Part #z8396531AC $810 Labor 1.0 $130 Tax & Shop Fee $1015.80
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417497May 17, 2021
POWER TRAIN
THE CONTACT OWNS A 2018 CHRYSLER 300. THE CONTACT STATED THAT WHILE SHIFTING FROM PARK TO REVERSE, THE VEHICLE JERKED AND SURGED WITHOUT WARNING. THE FAILURE ALSO OCCURRED WHILE DRIVING AT HIGHWAY SPEEDS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405266March 28, 2021
UNKNOWN OR OTHER
GPS LOST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399682March 8, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
A SOFTWARE UPDATE CAME ON MY SCREEN WHEN I DRIVING. I PUSHED THE UPDATE BUTTON ON THE SCREEN AND IT STARTED TO UPDATE IT STOPPED AT 44% AND THEN MY CAR BATTERY STARTED LOSING ITS CHARGE. AFTER A FEW DAYS THE BATTERY WAS DEAD AND HAD TO JUMP IT TO GET IT STARTED. I TOOK IT TO THE DEALER THEY SAID I WOULD HAVE TO PAY FOR IT. I CALLED UCONNECT THEY ASSIGNED ME A CASE NUMBER TO GIVE CHRYSLER WHERE MY CAR HAS BEEN FOR 5 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399275March 5, 2021
ELECTRICAL SYSTEM
THE NAVIGATION SYSTEM SCREEN IS JUMPING ALL OVER THE PLACE AND CHANGING THINGS I HAVE NOT TOUCHED LIKE THE HEAT/AC, HEATED SEATS, STEREO, BLUETOOTH, AUX AND ANYTHING ELSE THAT IS CONTROLLED BY HE SCREEN. I HAVE NO WAY TO STOP IT. ALL OF THIS WHILE THE VEHICLE IS SITTIG STILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398685March 2, 2021
ELECTRICAL SYSTEM
THE FACTORY INSTALLED NAVIGATION SYSTEM(DIGITAL/ANALOG INSTRUMENT CLUSTER) IS JUMPING ALL OVER THE PLACE. TURNING ON THINGS THAT I HAVE NOT TOUCHED. THE HEAT COMES ON THEN THEN THE AIR, THEN THE RADIO JUMPS FROM STATION TO STATION, THEN THE UCONNECT AND ANYTHING ELSE IT CAN CHANGING LIKE IT HAS GONE CRAZY. I CAN'T CONTROL ANY OF THE CONTROLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389693January 24, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE UCONNECT SCREEN THE PROTECT DELAMINATING IS BUBBLING AND EFFECTING THE SCREEN AND BACK UP CAMERA AND NAVIGATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387519January 11, 2021
UNKNOWN OR OTHER
TOP OF ALL MY DOOR PANELS ARE POPPING UP. ALSO, BACKUP CAMERA IS NOT WORKING...IT WAS STARTING TO TURN RED AND NOW IT IS BLACK AND SAYS CAMERA NOT DETECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387328January 9, 2021
UNKNOWN OR OTHER
WHEN IN MOTION THE BRAKES COME ON. ON DASH BOARD IT SAID IN BOLD RED LETTERS [ !BRAKED ] THEN ONSTAR COME ON. I DONT HAVE ONSTAR. THE CAR STOP IN MIDDLE OF ROAD. WAS I HACK,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385634December 30, 2020
STRUCTURE:BODY, EXTERIOR LIGHTING
DEER STRIKE 68 MPH FRONT DRIVERS SIDE BUMPER ,HOOD BACK TO TIRE ALMOST TO WINDSHIELD, WAS ON 4 LANE ROAD AT 530 PM CST
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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