Chrysler 300 Complaints (2012)

426 consumer complaints on file.

#11318679March 19, 2020
ELECTRICAL SYSTEM, ENGINE
IT CAUGHT ON FIRE AN BURNED THE ALTERNATOR OUT AN ALSO THE MAIN HARNESS TO THE VEHICLE
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11317102March 9, 2020
STEERING
I GOT IN ONE DAY AND MY POWER STEERING WAS GONE AND I HAD TO GO WORK AND ON MY WAY TO WORK IT CAME ON AND BACK OFF MAKING ME LOOSE CONTROL OF THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308504February 11, 2020
AIR BAGS, POWER TRAIN
THE ALL WHEEL DRIVE WILL NOT WORK DESPITE HAVING BEEN TAKING INTO THE DEALER THREE (3) TIMES FOR DIAGNOSIS /SERVICING SINCE APPROXIMATELY NOV, 2018. THE DEALER EVEN HAD IT FOR 10 DAYS WHILE WE WERE ON VACATION DURING XMAS, 2019 AND SUPPOSEDLY COULDN'T DUPLICATE THE PROBLEM DURING THE "SEVERAL" TIMES THEY TRIED. IN REALLY SLICK, SNOWY CONDITIONS, THE SERVICE AWD LIGHT WILL COME ON, BUT ONCE I'VE TURNED THE VEHICLE OFF AND BACK ON, IT DOESN'T COME ON AGAIN UNTIL THE NEXT SLICK, SNOWY EVENT. THE DEALER'S ONLY SUGGESTION IS NEW TIRES WHICH DOESN'T HELP IF THE FRONT TIRES WON'T ENGAGE WHEN THE VEHICLE IS PUT INTO DRIVE. WHEN THE AWD ISSUE OCCURS, THE VEHICLE IS ALSO DIFFICULT TO STOP WHEN SLOWING DOWN AND DIFFICULT TO START WHEN TAKING OFF. PASSENGER AIR BAG LIGHT CAME ON AND OFF FOR ABOUT 24 HOURS, THEN STAYED OFF FOR 1-2 DAYS. NOW IT STAYS ON CONSISTENTLY (WHETHER IN PARK OR DRIVE). THE PASSENGER AIRBAG LIGHT HAS BEEN ON CONSISTENTLY SINCE FEB, 2020. THIS WAS TAKEN IN AND REPAIRED FOR THE PASSENGER AIRBAG RECALL IN APPROXIMATELY JAN, 2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308593February 11, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED WHEN THE BRAKE SWITCH WAS PURCHASED FROM MOPAR A DISCLAIMER WAS LISTED ON THE BOX. THE CONTACT HAD NOT PURCHASED THE PART, BUT HE INDICATES THE BRAKE SWITCH CAUSES CANCER. THE CONTACT HAD NOT EXPEREINCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302717January 29, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT CLAIMED THAT THE AIR BAG INDICATOR LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE HAD THE VEHICLE TAKEN TO (CAPITAL CHRYSLER DODGE JEEP RAM OF INDIAN TRAIL, 5501 W HWY 74, MONROE, NC 28110, (704) 288-0416, TO HAVE THE VEHICLE DIAGNOSED. THE CONTACT WAS INFORMED OF AN INTERNAL SHORT IN THE AIR BAG WIRING HARNESS. THE CONTACT WAS QUOTED A COST $550 TO HAVE THE VEHICLE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED IN 2018 UNDER AN AIR BAG RECALL. THE RECALL NUMBER WAS NOT PROVIDED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,107. *BF CONSUMER STATED IN 2019 AIRBAG LIGHT ILLUMINATED AGAIN AND HAS NOT BEEN REPAIRED AND HAS REMAINED ON.*JB*BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302093January 26, 2020
ENGINE
THE CAR JUST SHUTS OFF WHILE RUNNING WITHOUT WARNING WHILE DRIVING NO DASH WARNING AT ALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297941January 8, 2020
POWER TRAIN
I WAS TRAVELING DOWN A BUSY STREET IN ATLANTA. I CAME TO A STOP SIGN AND WHEN I TRIED TO CONTINUE THROUGH THE INTERSECTION, THE CAR WOULD NOT MOVE. THE ENGINE WAS REEVING UP HIGH BUT THE CAR WAS NOT MOVING. IT ALSO WOULD NOT LET ME PUT THE CAR IN PARK. I HAD TO TURN THE CAR OFF AND AFTER A FEW MINUTES I WAS ABLE TO RESTART THE CAR AND CONTINUE ON MY TRIP. THIS HAS HAPPENED MULTIPLE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297677January 7, 2020
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE'S THERMOSTAT RAN HOT. WHILE ACCELERATING, THE THERMOSTAT WOULD RESET TO NORMAL. THE CONTACT ALSO STATED THAT WHILE ACCELERATING AT 55 MPH, THE VEHICLE SHUT OFF AND THE ELECTRONIC THROTTLE CONTROL (ETC) WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO WAIT THIRTY MINUTES BEFORE THE VEHICLE WAS ABLE TO BE RESTARTED AND RESUME NORMAL DRIVING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE THERMOSTAT WAS REPLACED, BUT NO ERROR CODES COULD BE FOUND REGARDING THE ETC. DESPITE THE THERMOSTAT REPLACEMENT, THE FAILURES PERSISTED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289783December 18, 2019
ENGINE
WHILE DRIVING MY CAR DURING A STOPLIGHT IT SUDDENLY STALLED AND DIED. MY GEAR WAS STILL IN DRIVE. I TRIED TO RESTART MY CAR BUT IT WASNT ABLE TO START IT JUS KEPT MAKING A CLICKING SOUND LIKE IT WAS TRYING TO START BUT COULDNT AND LAST FOR 30 SECS. I WASNT ABLE TO PUT THE GEAR INTO NEUTRAL. SO IN WAS STALLED OK THE ROAD. AFTER TRYING TO ATTEMPT TO RESTART THE ENGINE LIGHT WENT ON. I AM VERY FRUSTRATED BECAUSE I JUST GOT MY CAR BACK FROM THE DEALERSHIP AFTER THEM REPLACING MY WATER PUMP AND THERMOSTAT TWICE 1 YEAR APART. NOW IT'S BACK AT THE SHOP AND I HAVE TO PAY 140 TO HAVE THEM DIAGNOSE IT AFTER SPENDING 1200. I CHECKED MY WARRANTY AND SERVICE CONTRACT AND THEY ALL EXPIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289784December 18, 2019
UNKNOWN OR OTHER
MY CAR STARTED SMOKING WITH BLACK SMOKE. THE CAR STARTED OVERHEATING. WE OPENED UP THE HOOD AND THE WATER PUMP LOOKED LIKE IT EXPLODED BECAUSE THE ANTIFREEZE WAS EVERYWHERE. I TOOK MY CAR IN TWICE 1 YEAR APART FOR THE SAME PROBLEM AND WAS REPLACED WITH AFTERMARKET EQUIPMENT FROM THE DEALERSHIP. I'M WONDERING IF THE USE OF AFTERMARKET IS BREAKING MY CAR APART. NOW I'M HAVING A ENGINE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288370December 11, 2019
ELECTRICAL SYSTEM
I RECENTLY RAN INTO SOME MECHANICAL ISSUES THAT HAVE CONCERNED ME. I WAS DRIVING MY VEHICLE OCTOBER 9TH 2019 ON THE HIGHWAY WITH AN AVERAGE SPEED OF 70MPH 'SPEED LIMIT' AND WITHOUT ANY WARNING THE VEHICLE CUT OFF WHILE STILL IN MOTION. THERE WERE NO WARNING LIGHTS OR ANY INDICATION THAT I WAS HAVING ANY ISSUES MECHANICALLY. I WAS ABLE TO PULL OVER SAFELY AND THE VEHICLE WOULD NOT START. AFTER 15-20 MINUTES ON THE SIDE OF THE ROAD AND A FEW PHONE CALLS TO A TOWING COMPANY I TRIED TO START THE VEHICLE AND IT STARTED RIGHT UP. I CONTACTED THE NEAREST DEALER TO ME 'ROCKY MOUNT CHRYSLER DODGE JEEP RAM FIAT, LOCATED AT 1340 S WESLEYAN BLVD, ROCKY MOUNT, NC 27803 AT PHONE NUMBER 252-977-1340'. I WAS TOLD BY THE SERVICE MANAGER MY VEHICLE HAD ALREADY HAD THE RECALL FOR THE ELECTRICAL SYSTEM: ALTERNATOR/GENERATOR/REGULATOR COMPLETED AND THERE SHOULD NOT BE ANY PROBLEMS. THIS WAS EVEN AFTER STATING THE ISSUE WHICH I CAUSED ME TO BE ON THE SIDE OF THE ROAD. BELIEVING THE RECALL ACTUALLY FIXED THE PROBLEM THE FIRST TIME THEN WHY AM I NOW/STILL HAVING THE SAME PROBLEMS AS LISTED WITH THE RECALL, ELECTRICAL SYSTEM: ALTERNATOR/GENERATOR/REGULATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282811November 28, 2019
STEERING
WHEN TURNING STEERING WHEEL MOTOR IS HEARD SPINNING, SQUEAK/RUBBING NOISE WHEN I TURN LEFT OR RIGHT WHEN THE CAR IS STOPPED OR MOVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278926November 8, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT'S VEHICLE SUDDENLY SHUT OFF AND CRASHED INTO THE REAR OF A SECOND VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) AND THE ALTERNATOR WAS REPLACED; HOWEVER, THE FAILURE RECENTLY RECURRED. THE MANUFACTURER AND COURTESY DODGE (440 28TH ST SE, GRAND RAPIDS, MI) WERE NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 111,000.*DT*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11271796October 29, 2019
ELECTRICAL SYSTEM, STEERING
WHILE DRIVING DOWN A BUSY HIGHWAY MY CAR BEGAN TO HAVE ELECTRICAL ISSUES WITH THE LIGHTS BLINKING AND DISPLAY GOING IN AND OUT BEFORE THE VEHICLE CUT OFF IN THE MIDDLE OF THE ROAD. I HAD THREE CHILDREN ALL UNDER THE AGE OF FIVE.AFTER HAVING IT TOWED AND INSPECTED A REFURBISHED ALTERNATOR WAS PUT IN DUE TO A RECALL (NEW ONES WERE ON BACK ORDER). LAST WEEK MY POWER STEERING WENT OUT WHILE I WAS DRIVING. I COULDN'T MOVE THE STEERING WHEEL AT ALI. I CALLED THE INSURANCE COMPANY TO SEND ASSISTANCE TO NO AVAIL. I REPLACED THE POWER STEERING FUSE THE NEXT DAY AND AFTER DROPPING MY SON OFF TO SCHOOL, IT WENT OUT AGAIN IN THE MIDDLE OF THE ROAD. LUCKILY, I HAD PURCHASED EXTRA FUSES IN THE EVENT IT WENT OUT AGAIN. I TOOK IT TO THE DEALERSHIP THAT DID THE WORK BEFORE, WHERE THEY TOLD ME THE ONLY THING THAT WOULD FIX THAT PROBLEM WOULD BE TO REPLACE THE POWER STEERING PUMP BECAUSE ITS ELECTRICAL. HAVING ELECTRICAL ISSUES THAT AFFECT YOUR ABILITY TO OPERATE THE CAR WHILE YOU ARE OPERATING IT IS EXTREMELY DANGEROUS AND FRIGHTENING ESPECIALLY WHEN YOU HAVE CHILDREN ABOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271615October 28, 2019
ENGINE
ENGINE FIRST STARTED MAKING A KNOCKING NOISE THEN AFTER ABOUT TWO WEEKS , ENGINE MADE A LOUD CRACKING NOISE , THEN A PRESENTENCE CONSTANCE KNOCK ENGINE LIGHT CAME ON HAD THE CODE CHECKED CAME UP AS A MISFIRE ON THE #1 CYLINDER. HAD A TUNE UP DONE KNOCK GOT WORSE . WAS INFORMED BY A MECHANIC OF THE POSSIBILITY OF A TIMING CHAIN / CAMSHAFT PROBLEM CALLED CHRYSLER WAS INFORMED THAT THE RECALL P01 DOESN'T APPLY TO MY VIN , MY VEHICLE IS A CANADIAN MANUFACTURED CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269391October 18, 2019
UNKNOWN OR OTHER
BACK UP CAMERA IMAGE IS REVERSED. WHEN BACKING UP WHAT IS ON MY RIGHT SHOWS UP AS BEING ON MY LEFT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267049October 8, 2019
UNKNOWN OR OTHER
I TOOK MY VEHICLE TO A GLASS REPAIR SHOP AND THEY SAID THAT THE WINDSHIELD GLASS WAS SEPARATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255970September 16, 2019
ENGINE
WHILE DRIVING AT HIGHWAY SPEED (70MPH), THE OIL PRESSURE SUDDENLY DROPPED FROM A NORMAL 55+PSI TO ABOUT 15PSI AND THE ENGINE STARTED TO VIBRATE BAD AND RUN ERADICALLY. SLOWING DOWN AND STOPPING, IT FELT LIKE IT WAS GOING TO STALL MAKING IT MUCH, MUCH HARDER TO STEER THE VEHICLE AND SLOW DOWN DUE TO THE LACK OF VACUUM CREATED BY THE ENGINE TO ASSIST WITH THE POWER BRAKES AND RPM'S NEEDED TO PROVIDE POWER STEERING ASSIST. OIL PRESSURE DROPPED TO ABOUT 5PSI AT IDLE. NO KNOCKING SOUND FROM THE LOWER END OF THE ENGINE, JUST VALVETRAIN TAPPING/TICKING. THIS VEHICLE NEEDS TOWED. THIS IS A LOW MILEAGE VEHICLE-WELL UNDER 100K MILES AND DOCUMENTED CARE. THERE ARE MANY, MANY HEMI EQUIPPED VEHICLES ON THE ROAD AND AT DEALERSHIPS THAT HAVE THESE RELATED TIMING CHAINS BREAKING / TIMING CHAIN TENSIONERS BREAKING AND FAILING, CAMSHAFT AND LIFTERS GRINDING THEMSELVES AWAY BUT, VERY FEW ARE REPORTED AS EITHER TSB'S OR RECALLS. THIS IS POTENTIALLY A VERY DEADLY AND DANGEROUS ISSUE AND SHOULD NOT BE TAKEN LIGHTLY!!! EXTREMELY DANGEROUS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243165August 11, 2019
EXTERIOR LIGHTING
DRIVER SIDE TRIANGLE BLIND SPOT DETECTOR STAYS ON. WHEN IT STAYS ON IT'S NOT DOING WHAT IT'S SUPPOSED TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234916July 25, 2019
ENGINE
5.7 HEMI DEFECTIVE LIFTER. THE 2012 5.7 HEMIS USED DEFECTIVE LIFTERS, HUNDREDS OF COMPLAINTS ABOUT THE LIFTERS FAILING CAN BE FOUND ON DODGE FORUMS ACROSS THE INTERNET. WHAT HAPPENS, IS THE ROLLER ON THE LIFTER THAT ROLLS ALONG THE CAMSHAFT IS PRONE TO LOCKING UP, IT THEN GRINDS INTO THE CAMSHAFT. THIS CAN LEAD TO MISFIRES AND CAUSE METAL FLAKES TO CIRCULATE THROUGH THE ENGINE VIA OIL. IF LEFT UNCHECKED, IT MAY ALSO LEAD TO A TOTAL ENGINE FAILURE. I HAVE SEEN COMPLAINTS OF THIS ON ALL CHRYSLER PRODUCTS THAT HAVE A 5.7L, DURANGO, CHARGER, CHALLENGER, RAM, AND JEEP AND FROM MY RESEARCH, I SEE THE BULK OF THESE FAILURES HAPPENING BETWEEN 80000 AND 120000 MILES, LIFTERS SHOULD NOT BE FAILING THAT SOON. IN MY CASE, AT APPROXIMATELY 160000 MILES, MAINLY HIGHWAY MILES, MY CHECK ENGINE LIGHT ILLUMINATED, I SCANNED THE VEHICLE, IT WAS THROWING A CYLINDER 5 MISFIRE CODE, SO I STARTED SMALL. FIRST I REPLACED THE SPARK PLUGS, I THEN TRIED SWAPPING IGNITION COILS TO SEE IF THE CODE WOULD FOLLOW THE IGNITION COIL, IT DID NOT. I THEN TESTED MY FUEL SYSTEM, THE PUMP, THE FUEL RAILS, AND THE INJECTORS, ALL WERE WORKING NORMALLY. FOR ONE LAST EFFORT, I CHECKED MY AIR FLOW SYSTEM, THE MASS AIRFLOW SENSOR, THE BAROMETRIC PRESSURE SENSOR, THE MANIFOLD ABSOLUTE PRESSURE SENSOR, AND OF COURSE THE AIR FILTER. ALL WERE WORKING NORMALLY. I THEN TOOK THE VEHICLE INTO A DODGE DEALER, THEY TORE THE ENGINE DOWN AND FOUND THAT THE LIFTERS WERE FAILING, AFTER $2,000 TO REPAIR THE LIFTERS, THE CODE STILL PERSISTS. I REMOVED MY VALVE COVER AND WATCHED THE LIFTERS AS A FRIEND TRIED TO CRANK THE ENGINE, THE CYLINDER 5 LIFTER IS NOT TRAVELING AS MUCH AS THE OTHERS, THIS TELLS ME THAT THE CAMSHAFT HAS BEEN DUG INTO BY THE FAULTY LIFTER THAT WAS REPLACED AND IS WHY THE NEW LIFTER IS NOT TRAVELING AS MUCH AS IT SHOULD. IT WILL COST ANOTHER TWO GRAND TO REPLACE THE CAMSHAFT. PLEASE INVESTIGATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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