Chrysler 300 Complaints (2012)

426 consumer complaints on file.

#10947225January 23, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946471January 19, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945109January 13, 2017
AIR BAGS
TAKATA RECALL - IT HAS NOW BEEN OVER 6 MONTHS SINCE I RECEIVED NOTIFICATION OF THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943830January 9, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE THE GEAR SELECTOR WAS PLACED IN PARK ON AN INCLINE, THE VEHICLE ROLLED BACKWARDS AND FORWARD SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. UPDATED 03/03/17*LJ *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943850January 9, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING 20 MPH, THE BATTERY SAFE MODE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT TURNED OFF THE VEHICLE AND WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY AND ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,642.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943976January 9, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V352000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939949January 5, 2017
ELECTRICAL SYSTEM, ENGINE
ON 12/22/16, I USED MY CAR FOR WORK AND LATER CHRISTMAS SHOPPING WITH NO PROBLEM. AT 9:00 PM, MY HUSBAND, GRANDDAUGHTER AND I WERE ON THE FREEWAY TRAVELING ABOUT 60-65 MPH WHEN THE BATTERY SAVE MODE LIGHT CAME ON. I SMELLED SMOKE SO MY HUSBAND MERGED OVER TO THE FAR RIGHT, STILL TRAVELING ABOUT 50-55 MPH. THE CAR BEGAN TO SHUT DOWN, FIRST THE RADIO, THEN INSIDE PANEL LIGHTS, HEADLIGHTS, AIRBAG WARNING LIGHTS, BRAKE LIGHTS, WINDSHIELD WIPERS UP, AND CAR SLAMMED INTO PARK WHILE MOVING. FELT LIKE WE WERE REAR ENDED. VERY SCARY. LUCKILY, WE WERE ABLE TO COAST DOWNHILL OFF THE SIDE OF THE FREEWAY, BARELY MAKING IT OFF, WITH THE BACKEND OF THE CAR IN JEOPARDY OF BEING HIT. THE THREE OF US WERE STRANDED THERE ON THE SIDE OF THE ROAD UNTIL 1:30 AM, IN A NOT SO LIT AREA, UNTIL AAA ARRIVED. NONE OF US KNEW HOW TO PUT THE CAR IN NEUTRAL SO IT HAD TO BE FORCED ON AND OFF THE FLAT BED. THE NEXT DAY, I NOTIFIED CHRYSLER AND FOUND OUT THERE WAS A RECALL ON THE ALTERNATOR FOR THIS SAME MAKE, MODEL AND YEAR. MY CARE # IS 30764006. HOWEVER, I WAS TOLD THAT MY CAR WAS NOT COVERED BECAUSE IT HAD A 180 AMP ALTERNATOR INSTEAD OF 160 AMP. I WAS TOLD BY [XXX] TO HAVE MY CAR TOWED TO MOTOR VILLAGE LA FOR AN OFFICIAL DIAGNOSIS AND THAT SHE (CHRYSLER) WOULD TRY TO HELP ME GET IT APPROVED TO BE FIXED UNDER THE RECALL. MOTOR VILLAGE QUOTED ME $1200 TO FIX AND DENIED THE RECALL CLAIM. MY FAMILY AND I ALMOST LOST OUR LIVES THAT EVENING, AND I WASTED TIME WITH CHRYSLER RECALL. I HAD TO GET THE CAR TOWED ELSEWHERE BECAUSE I COULD NOT AFFORD $1200 FOR REPAIR. FURTHERMORE, WHEN I CALLED BACK, I WAS NOT ABLE TO SPEAK WITH [XXX] AND OF COURSE, THE STORY HAD CHANGED. THEY NO LONGER OFFERED HELP, ONLY APOLOGIES. AS A RESULT, I LOST TIME OFF WORK AND WAS WITHOUT A CAR FOR A WEEK. I AM REQUESTING REIMBURSEMENT FOR MY $130.00 DIAGNOSTIC CHARGE PAID TO MOTOR VILLAGE. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938900December 31, 2016
ELECTRICAL SYSTEM
FIRST SIGN WAS IT KEPT SAYING LOW POWER MODE ACTIVATED. I TOOK IT IN TO DEALERSHIP BUT THEY SAID EVERYTHING WAS FINE. A MONTH LATER I WAS DRIVING ON THE HIGHWAY AND EVERYTHING ELECTRICAL TURNED OFF (STEERING, ABS, BATTERY, ETC.) AND THE CAR STARTED SMOKING HEAVILY. MY CAR STALLED OUT IN THE MIDDLE OF THE HIGHWAY AND I HAD TO PUSH IT TO THE SIDE OF THE ROAD. VERY VERY SCARY TO LOSE ALL CONTROL OF YOUR CAR ALL OF A SUDDEN WHEN DRIVING AT HIGH SPEEDS. I PULLED OVER AND GOT CAR TOWED AWAY ONLY TO FIND OUT THAT THE ALTERNATOR WAS MESSED UP CAUSING THE BATTERY AND SERPENTINE BELT TO GO OUT AS WELL. I ASKED IF MY 300 WAS COVERED PART OF THE FAULTY ALTERNATORS BUT APPARENTLY MY VIN DOESN'T COVER THE RECALL SO HERE I AM HOPING TO CAUSE AWARENESS SO I CAN GET MY $1500 BILL COVERED ESPECIALLY SINCE THE CAR ONLY HAS 80,000 MILES ON IT. 2012 CHRYSLER/DODGE/JEEP ARE KNOWN TO HAVE FAULTY ALTERNATORS BUT MY VIN IS NOT PART OF THE "BAD BATCH" SO PLEASE EXPAND THIS RECALL.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10936478December 20, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE IN PARK WITH THE ENGINE STILL RUNNING, THE DRIVER EXITED THE VEHICLE. MOMENTS LATER, THE VEHICLE ERRONEOUSLY ROLLED BACKWARDS APPROXIMATELY TEN FEET. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT A SOFTWARE UPDATE WAS PERFORMED IN SEPTEMBER OF 2016 FOR NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN), BUT THE FAILURE STILL OCCURRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936294December 19, 2016
WHEELS
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT NOTICED THAT THE FRONT DRIVER SIDE TIRE WAS FLAT AND THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A CRACK IN THE RIM. THE RIM WAS WELDED AT THE DEALER. THE ISSUE RECURRED ON THE FRONT PASSENGER SIDE TIRE WHERE IT WAS DISCOVERED THAT THREE CRACKS WERE VISIBLE, AND THAT THE RIM WAS WELDED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935134December 13, 2016
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE THE VEHICLE WAS IN REVERSE, THE GEAR SHIFTER SHIFTED INTO PARK AND THE VEHICLE STALLED. IN ADDITION, THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED WHEN DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,198.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933738December 7, 2016
STEERING:COLUMN, STEERING
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,012. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929803December 4, 2016
STEERING
THE POWER STEERING WENT ON THE MY 2012 CHRYSLER 300S WITH A 5.7L V8. THE STEERING STARTED GETTING STIFFER AND STIFFER UNTIL YOU NEEDED TWO HAVE BOTH HANDS FIRMLY ON THE WHEEL TO MAKE IT TURN. THE STEERING WENT FROM NORMAL TO TOTALLY MANUAL AND VERY DIFFICULT IN ABOUT 5 MIN. I DROVE THE VEHICLE TO A REPAIR FACILITY, HOWEVER STEERING WAS EXTREMELY DIFFICULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927825November 25, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927175November 21, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING 60 MPH, THE VEHICLE LOST ALL POWER. THE VEHICLE WAS TOWED TO A REPAIR FACILITY WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926327November 16, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
AS I WAS DRIVING ON A CITY STREET, MY ALTERNATOR SHUT DOWN CAUSING EVERYTHING ELECTRICAL TO STOP FUNCTIONING. I LOST CONTROL OF THE VEHICLE AND THE BRAKES WERE NOT RESPONDING AS WELL. THE CAR KEPT ROLLING UNTIL I HIT A CURB.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10926369November 16, 2016
ELECTRICAL SYSTEM, ENGINE
I WAS ON MY WAY HOME FROM THE GROCERY STORE WITH MY SON, I WAS STOPPED AT A RED LIGHT WHEN THE LIGHT TURNED GREEN I PRESSED ON THE GAS TO GO AND THE CAR WOULD NOT MOVE THE ABS LIGHT CAME ON. THE END CAR FINALLY STARTED TO MOVE SLOWLY, THEN ALL THE LIGHTS STARTED TO FLASH AND EVERYTHING WENT BLACK, NO POWER! I TRIED TO GET AS CLOSE AS POSSIBLE TO HOME, AT THAT POINT I HAD NO POWER STEERING NO NOTHING AND ALL THE WHILE THE DASHBOARD KEPT FLICKERING AND IT SAID SERVICE TRANSMISSION, MALFUNCTION INDICATOR WAS LIT UP. THIS ALL HAPPENED IN RUSH HOUR TRAFFIC. SMH I WAS GOING ABOUT 25MPH AND MILES ON VEHICLE WAS 55,900
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925738November 14, 2016
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SINCE PURCHASING THIS VEHICLE ON MEMORIAL DAY WEEKEND AT CHRYSLER, LITTLE FALLS NJ OF 2014, I HAVE HAD NOTHING BUT ISSUES. FROM ELECTRICAL PROBLEMS, TO THE AIRBAG ISSUES, TO LATER SPENDING OVER 1300 IN REPAIRING THE ALTERNATOR. WITHIN THE 1ST FEW DAYS OF THE PURCHASE THE AIR BAG LIGHT CAME ON IN WHICH I IMMEDIATELY BROUGHT THE CAR IN FOR REPAIR AND THE MECHANIC STATED THAT THERE WERE NO ISSUES FOUND. UNFORTUNATELY, IT WAS TOO LATE TO CANCEL THE PURCHASE, PER FLO I HAD SIGNED THE CONTRACT AND CANNOT CANCEL THE DEAL. AFTER BECOMING VERY FRUSTRATED WITH THE CONTINUOUS ISSUES WITH THE VEHICLE AND LACK OF CUSTOMER SERVICE, I CONTACTED CORPORATE CHRYSLER, IN WHICH CAITLIN CONTACTED ME AND SCHEDULED AN APPOINTMENT WITH RT1 CHRYSLER IN LAWRENCEVILLE NJ AROUND 7/2015, IN WHICH THEY STATED THAT THE AIR BAG HAD SPLICED WIRES. A FEW DAYS FROM TAKING THE VEHICLE HOME THE AIR BAG LIGHT CAME BACK ON. I CONTACTED CAITLIN TO REPORT THAT THE ISSUE STILL EXIST IN WHICH SHE NEVER CALLED ME BACK. I CALLED HER FOR SEVERAL MONTHS. I THEN TOOK THE VEHICLE TO THE CHRYSLER IN CHERRY HILL AND THE ONE IN LUMBERTON, ALL STATED NO ISSUES FOUND, EVEN AFTER BRINGING IT IN WHEN THE ALTERNATOR WENT ON IT. I ALSO BROUGHT IT IN TO THE CHRYSLER IN LUMBERTON SINCE THE CAR HAD LOST POWER/ENGINE KNOCKING AND THEY STATED NOTHING WAS WRONG UNTIL I BROUGHT IT BACK TO CHERRY HILL CHRYSLER AND THEY FOUND THAT IT WAS ENGINE PROBLEMS. CORPORATE CHRYSLER AND ALL THESE DEALERS HAVE CONTINUED CLAIMING THAT THEY CANNOT FIND ANY AIRBAG ISSUES OR WHEN THEY CLAIM THEY FIND SOMETHING, IT HAS BEEN REPAIRED BUT YET THE PROBLEM STILL EXIST. BOTTOM LINE, ALL THESE DEALERS AND CORPORATE CHRYSLER HAVE CONTINUED PUTTING MY LIFE, MY FAMILIES LIFE AND OTHERS IN DANGER. I FEAR FOR MY LIFE AND MY FAMILIES. THIS CAR IS NOTHING BUT A LUXURY LEMON AND CORPORATE CHRYSLER NEEDS TO REPLACE THE VEHICLE SINCE THEY CANNOT FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925096November 8, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, EXTERIOR LIGHTING
WHILE DRIVING ABOUT 30MPR, CAR SUDDENLY LOSS ALL INSIDE LIGHTS, INCLUDING INDICATOR LIGHTS. WITHIN ONE MINUTES LATER, POWER DROPPED AND CAR WAS BARELY DRIVING. WITHIN THE TWO BLOCKS I HAD TO DRIVE TO GET HOME, POWER CONTINUED TO DROP. NO WAY TO CONTROL THE CAR; UNABLE TO TURN OFF .IGNITION OR PUT CAR IN PARK IT SUDDENLY BEGAN TO SMOKE PROFUSELY. LOOKED LIKE ALL FLUIDS LEAKED AND CAR BECAME HOT. THEN ALL DASH LIGHTS CAME ON FLASHING VIOLENTLY. CAR SMOKED FOR ABOUT 20 MINUTES OR MORE BEFORE IT BECAME QUIET. GEARS WOULD NOT ENGAGE, SO IT REMAINED IN DRIVE THE WHOLE TIME. I KEPT MY FOOT ON BRAKE DUE TO UNCERTAIN ABOUT WHAT THE CAR WOULD DO. IT WAS COMPLETELY DEAD BUT CONTINUED TO SMOKE MORE THAN 30 MORE MINUTES. WAS UNABLE TO CONTROL ANYTHING. COULD NOT EVEN OPERATE TRUNK. I AM TOTALLY AFRAID OF THIS CAR. TOWED TO DEALER. ALTERNATOR COST >$1100. MILEAGE IS JUST OVER 68000. P60 RECALL WAS NOT ASSIGNED TO MY CAR DUE TO AMP VALUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924337November 4, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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