Chrysler 300 Service Bulletins (2013)
316 manufacturer communications on file.
- November 20, 2019•Document ID: 10220097Service Bulletin/Repair InstructionsEQUIPMENT; STRUCTURE
- Mfr Comm. #:
- 3100619
- Date Added:
- September 15, 2022
- Manufacturer:
- DODGE
SummaryRepair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
Associated Products (594)2019 Alfa Romeo Stelvio2019 Chrysler 3002019 Chrysler Pacifica2019 Dodge Challenger2019 Dodge Charger2019 Dodge Durango2019 Dodge Grand Caravan2019 Dodge Journey2019 Fiat 124 Spider2019 Fiat 5002019 Fiat 500X2019 Jeep Cherokee2019 Jeep Compass2019 Jeep Gladiator2019 Jeep Grand Cherokee2019 Jeep Renegade2019 Jeep Wrangler2019 Ram 15002019 Ram 25002019 Ram 3500+ 574 moreAssociated Documents - November 20, 2019•Document ID: 10169249Service Bulletin/Repair InstructionsEQUIPMENT; STRUCTURE
- Mfr Comm. #:
- 31-005-19
- Date Added:
- December 16, 2019
- Manufacturer:
- DODGE
SummaryUse of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
Associated Products (563)2019 Alfa Romeo Stelvio2019 Chrysler 3002019 Chrysler Pacifica2019 Dodge Challenger2019 Dodge Charger2019 Dodge Durango2019 Dodge Grand Caravan2019 Dodge Journey2019 Fiat 124 Spider2019 Fiat 5002019 Fiat 500X2019 Jeep Cherokee2019 Jeep Compass2019 Jeep Gladiator2019 Jeep Grand Cherokee2019 Jeep Renegade2019 Jeep Wrangler2019 Ram 15002019 Ram 25002019 Ram 3500+ 543 moreAssociated Documents - November 20, 2019•Document ID: 10169247Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 31-003-19
- Date Added:
- December 16, 2019
- Manufacturer:
- CHRYSLER
SummaryUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Associated Products (539)2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 519 moreAssociated Documents - November 20, 2019•Document ID: 10169246Service Bulletin/Repair InstructionsVISIBILITY
- Mfr Comm. #:
- 31-004-19
- Date Added:
- December 16, 2019
- Manufacturer:
- DODGE
SummaryAuthentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
Associated Products (246)2019 Alfa Romeo Stelvio2019 Chrysler 3002019 Chrysler Pacifica2019 Dodge Challenger2019 Dodge Charger2019 Dodge Durango2019 Dodge Grand Caravan2019 Dodge Journey2019 Fiat 124 Spider2019 Fiat 5002019 Fiat 500X2019 Jeep Cherokee2019 Jeep Compass2019 Jeep Gladiator2019 Jeep Grand Cherokee2019 Jeep Renegade2019 Jeep Wrangler2019 Ram 15002019 Ram 25002019 Ram 3500+ 226 moreAssociated Documents - November 20, 2019•Document ID: 10169245Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 31-006-19
- Date Added:
- December 16, 2019
- Manufacturer:
- DODGE
SummaryRepair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
Associated Products (539)2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 519 moreAssociated Documents - August 16, 2019•Document ID: 10166584Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- 08-083-19
- Date Added:
- October 28, 2019
- Manufacturer:
- CHRYSLER
SummaryFlash: Hands Free Module (HFM) Software Enhancements This bulletin involves reprogramming the HFM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL)illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: U0197-00 - Lost Communication With Hands Free Phone Module. Customers may also comment one or more the following: Loss of audio while on a Bluetooth phone call(MYs 2014 - 2019 JC Only). HFM does not boot properly. "Hands-Free Module Loading" is displayed on the head unit. The HFM is inoperative and unresponsive to all user input. The HFM is unresponsive and appears off the bus to wiTECH. Inaccurate foreign language translations. Voice Recognition (VR) is sluggish after changing the language. IPhone 4 starts auto recording itself. Background noise from automated speech recognition. When in Bluetooth Streaming Audio (BTSA) mode, the display will show ?Musicpaused connecting phone? while a song is being played and without an incoming call. Wrong BTSA screen when deleting. When in Text To Speech (TTS), it will be a mix of the TTS and recording. IPod touch, BTSA will not audio stream. Integrated center stack screen will display ?music paused? afterignition was cycled and BTSA was being used before the ignition was turned off. Automatic Sound Recognition (ASR) microphone picking up background noise. When the language is set for Italian and after the ignition is cycled,the phone screens will change to English(Sales Code RSQ Only). No response from the steering wheel VR button. Not being able to enter into the phone screen on the radio. The customer may note when trying to select a non-supported language likeRussian or Portuguese, the Hands Free screen will default to English. The VR will default back to the last language (Italian, French, Spanish,German or Dutch) the customer was using.
Associated Products (14)Associated Documents - August 7, 2019•Document ID: 10166537Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 9003220
- Date Added:
- October 28, 2019
- Manufacturer:
- JEEP
SummaryRADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
Associated Products (305)2019 Alfa Romeo Stelvio2019 Chrysler 3002019 Chrysler Pacifica2019 Dodge Challenger2019 Dodge Charger2019 Dodge Durango2019 Dodge Grand Caravan2019 Dodge Journey2019 Fiat 124 Spider2019 Fiat 5002019 Fiat 500X2019 Jeep Cherokee2019 Jeep Compass2019 Jeep Gladiator2019 Jeep Grand Cherokee2019 Jeep Renegade2019 Jeep Wrangler2019 Ram 15002019 Ram 25002019 Ram 3500+ 285 moreAssociated Documents - May 15, 2019•Document ID: 10162471Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT
- Mfr Comm. #:
- 9004036
- Date Added:
- July 15, 2019
- Manufacturer:
- CHRYSLER
SummaryACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819. Engineering is looking to gather infomation on fail mode and customer concern. If no response in 15 minutes, proceed with repair.
Associated Products (33)2019 Chrysler 3002019 Dodge Challenger2019 Dodge Charger2019 Dodge Durango2019 Jeep Grand Cherokee2018 Chrysler 3002018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Jeep Grand Cherokee2017 Chrysler 3002017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Jeep Grand Cherokee2016 Chrysler 3002016 Dodge Challenger2016 Dodge Charger2016 Dodge Durango2016 Jeep Grand Cherokee+ 13 moreAssociated Documents - May 3, 2019•Document ID: 10162466Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE
- Mfr Comm. #:
- 9004076
- Date Added:
- July 15, 2019
- Manufacturer:
- JEEP
SummaryOil Filter Adapter If replacing Oil Filter Adapter due to oil leak, please be aware a seal kit is available for repair. If replacing due to missing Spring Loaded Check Valve, a replacement spring and check valve are now available through MOPAR.
Associated Products (25)2013 Chrysler 2002013 Chrysler 3002013 Chrysler Town and Country2013 Dodge Challenger2013 Dodge Charger2013 Dodge Durango2013 Dodge Journey2013 Jeep Grand Cherokee2012 Chrysler 2002012 Chrysler 3002012 Chrysler Town and Country2012 Dodge Challenger2012 Dodge Charger2012 Dodge Durango2012 Dodge Journey2012 Jeep Grand Cherokee2012 Jeep Wrangler2011 Chrysler 2002011 Chrysler 3002011 Chrysler Town and Country+ 5 moreAssociated Documents - November 1, 2017•Document ID: 10217484Service Bulletin/Repair InstructionsSUSPENSION; SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
- Mfr Comm. #:
- 02-008-17
- Date Added:
- August 8, 2022
- Manufacturer:
- DODGE
SummaryServicing Lower Control Arm Inner Pivot Bushings This bulletin discusses replacement of the lower control arm inner pivot bushings.
Associated Products (21)2018 Chrysler 3002018 Dodge Challenger2018 Dodge Charger2017 Chrysler 3002017 Dodge Charger2016 Chrysler 3002016 Dodge Charger2015 Chrysler 3002015 Dodge Charger2014 Chrysler 3002014 Dodge Challenger2014 Dodge Charger2013 Chrysler 3002013 Dodge Challenger2013 Dodge Charger2012 Chrysler 3002012 Dodge Challenger2012 Dodge Charger2011 Chrysler 3002011 Dodge Challenger+ 1 moreAssociated Documents - November 1, 2017•Document ID: 10216303Service Bulletin/Repair InstructionsSUSPENSION; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT
- Mfr Comm. #:
- 02-008-17
- Date Added:
- July 25, 2022
- Manufacturer:
- CHRYSLER
SummaryServicing Lower Control Arm Inner Pivot Bushings This bulletin discusses replacement of the lower control arm inner pivot bushings.
Associated Products (21)2018 Chrysler 3002018 Dodge Challenger2018 Dodge Charger2017 Chrysler 3002017 Dodge Charger2016 Chrysler 3002016 Dodge Charger2015 Chrysler 3002015 Dodge Charger2014 Chrysler 3002014 Dodge Challenger2014 Dodge Charger2013 Chrysler 3002013 Dodge Challenger2013 Dodge Charger2012 Chrysler 3002012 Dodge Challenger2012 Dodge Charger2011 Chrysler 3002011 Dodge Challenger+ 1 moreAssociated Documents - October 18, 2017•Document ID: 10224894Service Bulletin/Repair InstructionsEXTERIOR LIGHTING; ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
- Mfr Comm. #:
- 9003735
- Date Added:
- October 31, 2022
- Manufacturer:
- CHRYSLER
SummaryCam Phasers, Oil Control Valve For Malfunction Indicator Light (MIL) issues related to 2012-2017 3.6L Pentastar engines, please note that there is a new diagnostic procedure available in DealerCONNECT for P-codes in relationship to cam phasers. Please use this new information for trouble shooting of cam phasers and oil control valves for MIL on issues.
Associated Products (30)2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2016 Chrysler 2002016 Chrysler 3002016 Chrysler 300C2016 Chrysler Pacifica2016 Chrysler Town and Country2015 Chrysler 2002015 Chrysler 3002015 Chrysler 300C2015 Chrysler Town and Country2014 Chrysler 2002014 Chrysler 3002014 Chrysler 300C2014 Chrysler Town and Country2013 Chrysler 2002013 Chrysler 300+ 10 moreAssociated Documents - October 11, 2017•Document ID: 10224887Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
- Mfr Comm. #:
- 9003220
- Date Added:
- October 31, 2022
- Manufacturer:
- CHRYSLER
SummaryRES / RHA / REB Radios That Support Bluetooth and Hands-Free 1. For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands; DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Hands Free Module (and associated components) are the systems responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis. Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
Associated Products (43)2016 Chrysler 2002016 Chrysler 3002016 Chrysler 300C2016 Chrysler Pacifica2016 Chrysler Town and Country2015 Chrysler 2002015 Chrysler 3002015 Chrysler 300C2015 Chrysler Town and Country2014 Chrysler 2002014 Chrysler 3002014 Chrysler 300C2014 Chrysler Town and Country2013 Chrysler 2002013 Chrysler 3002013 Chrysler 300C2013 Chrysler Sebring2013 Chrysler Town and Country2013 Chrysler Voyager2012 Chrysler 200+ 23 moreAssociated Documents - September 15, 2017•Document ID: 10121797Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 08-055-17 REV. A
- Date Added:
- November 3, 2017
- Manufacturer:
- DODGE
SummaryFlash: Hands Free Module Software Enhancements This bulletin involves reprogramming the Hands Free Module (HFM) with the latest available software. The customer may experience the following:HFM does not boot properly. "Hands-Free Module Loading" displayedon the head unit.TheHFM is inoperative and unresponsive to all user input.TheHFM is unresponsive and appears off the bus to wiTECH.Inaccurate foreign language translations.VoiceRecognition (VR) is sluggish after changing the language.IPhone®4 starts auto recording itself.Backgroundnoise from Automated Speech Recognition. When in Bluetooth® Streaming Audio (BTSA) mode, the display will show?Music paused connecting phone? while a song is beingplayed and without an incoming call. Wrong BTSA screen when deleting. Whenin Text To Speech (TTS), it will be a mix of the TTS and recording. IPod®touch, BTSA will not Audio Stream.Integratedcenter stack screen will display ?music paused? afterignition was cycled and BTSA was being used before the ignition wasturned off.AutomaticSound Recognition (ASR) Microphone picking up background noise.WithSales code RSQ, when the language is set for Italian and after theignition is cycled, the phone screens will change to English.No response from the VR button on the steering wheel.Notbeing able to enter into the phone screen on the radio.Technicians may find Diagnostic Trouble Code (DTC) U0197-00 Lost CommunicationWith Hands Free Phone Module, is set. Thecustomer may note when trying to select a non-supported language likeRussian or Portuguese, the Hands Free screen will default to English.The VR will default back to the last language (Italian, French, Spanish,German or Dutch) the customer was using.After the software update has been completed, both the hands free screen and VR will default back to the last language used.Enhancements now include all vehicles, not just internationalvehicles.The following software enhancement isincluded:VR Teleprompter
Associated Products (15)Associated Documents - August 16, 2017•Document ID: 10224693Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 9003681
- Date Added:
- October 24, 2022
- Manufacturer:
- CHRYSLER
SummaryRestraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Associated Products (57)2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2016 Chrysler 2002016 Chrysler 3002016 Chrysler 300C2016 Chrysler Pacifica2016 Chrysler Town and Country2015 Chrysler 2002015 Chrysler 3002015 Chrysler 300C2015 Chrysler Town and Country2014 Chrysler 2002014 Chrysler 3002014 Chrysler 300C2014 Chrysler Town and Country2013 Chrysler 2002013 Chrysler 300+ 37 moreAssociated Documents - July 1, 2017•Document ID: 10223642Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- 0805617
- Date Added:
- October 17, 2022
- Manufacturer:
- DODGE
SummaryThis bulletin involves performing a USB service flash of the Hands Free Module.
Associated Products (6)Associated Documents - June 7, 2017•Document ID: 10219830Service Bulletin/Repair InstructionsVISIBILITY:WINDSHIELD WIPER/WASHER
- Mfr Comm. #:
- 9003109
- Date Added:
- September 15, 2022
- Manufacturer:
- RAM
SummaryWasher Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
Associated Products (183)2018 Alfa Romeo 4C2018 Alfa Romeo Stelvio2018 Chrysler 2002018 Chrysler 3002018 Chrysler Pacifica2018 Chrysler Town and Country2018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Dodge Grand Caravan2018 Dodge Journey2018 Fiat 124 Spider2018 Fiat 5002018 Fiat 500X2018 Jeep Cherokee2018 Jeep Compass2018 Jeep Grand Cherokee2018 Jeep Patriot2018 Jeep Renegade2018 Jeep Wrangler+ 163 moreAssociated Documents - March 15, 2017•Document ID: 10217521Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- 9003694
- Date Added:
- August 8, 2022
- Manufacturer:
- DODGE
SummaryOil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 [email protected], or Joe Lovell (734) 309-6467 [email protected] before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Associated Products (179)2017 Alfa Romeo Stelvio2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot+ 159 moreAssociated Documents - March 15, 2017•Document ID: 10139989Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 9003694
- Date Added:
- June 11, 2018
- Manufacturer:
- CHRYSLER
SummaryOil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 [email protected], or Joe Lovell (734) 309-6467 [email protected] before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Associated Products (175)2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 155 moreAssociated Documents - March 8, 2017•Document ID: 10217510Service Bulletin/Repair InstructionsSEAT BELTS
- Mfr Comm. #:
- 9003687
- Date Added:
- August 8, 2022
- Manufacturer:
- CHRYSLER
SummaryRestraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Associated Products (66)2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2016 Chrysler 2002016 Chrysler 3002016 Chrysler 300C2016 Chrysler Pacifica2016 Chrysler Town and Country2015 Chrysler 2002015 Chrysler 3002015 Chrysler 300C2015 Chrysler Town and Country2014 Chrysler 2002014 Chrysler 3002014 Chrysler 300C2014 Chrysler Town and Country2013 Chrysler 2002013 Chrysler 300+ 46 moreAssociated Documents