Chevrolet Trax Complaints (2015)

96 consumer complaints on file.

#11110764July 11, 2018
AIR BAGS
WHEN I BOUGT IT MY VEHICLE WAS JUST LIKE THAT....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104535June 28, 2018
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, STEERING
POWER STEERING, TRACTION CONTROL SYSTEM, AND CHECK ENGINE LIGHT CAME ON WHILE VEHICLE WAS STATIONARY. AND STEERING COLUMN LOCKED UP. AFTER 20 MINUTES THE POWER STEERING AND TRACTION CONTROL LIGHTS WENT OFF. CHECK ENGINE LIGHT WAS READ AND P069E CODE WAS READ BACK. AFTER 4 DAYS THE CHECK ENGINE LIGHT WENT OFF ON ITS OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102588June 19, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
EVEN AFTER REMOVING THE KEY FROM THE IGNITION, THE CAR WILL CHIME LIKE THE KEY IS STILL IN IT. AFTER THE ALLOTTED 10 MINS, THE RADIO WILL NOT AUTOMATICALLY TURN OFF WHICH IN TURN IS KILLING THE BATTERY. THE KEY FOBS WILL NO LONGER WORK DUE TO THE CAR THINKING THE KEY IS STILL IN THE IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075722March 1, 2018
SEAT BELTS
ON TUESDAY MARCH 20TH, 2018 THE 2015 CHEVROLET TRAX IN WHICH I WAS A FRONT SEAT PASSENGER WAS STUCK FROM BEHIND BY A 2012 DODGE RAM FULL SIZE PICK UP TRUCK. THE SEAT BELT THAT WAS RESTRAINING ME FAILED TO RESTRAIN THE FORWARD MOTION OF MY BODY AT IMPACT. THE SEAT BELT DID NOT TIGHTEN UP, IT ALLOWED MY BODY TO BE PROPELLED FORWARD UNRESTRAINED. I SUFFERED A NECK INJURY AND WAS ALSO DIAGNOSED WITH CONCUSSION TYPE SYMPTOMS AT THE ER. THE VEHICLE WAS AT A COMPLETE STOP WAITING FOR ONCOMING TRAFFIC TO PASS WHEN IT WAS STUCK IN THE REAR PASSENGER SIDE BY THE PICK UP TRAVELING AT AN UNKNOWN SPEED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11061442January 9, 2018
ENGINE
TL* THE CONTACT OWNS A 2015 CHEVROLET TRAX. WHILE ATTEMPTING TO STOP THE VEHICLE, IT LOST POWER AND THE CHECK ENGINE INDICATOR ILLUMINATED. WHILE ACCELERATING FROM A STOP, THE VEHICLE BEGAN TO SMOKE PROFUSELY WHILE THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (TURNPIKE CHEVROLET, 4130 1 ST AVENUE, NITRO, WV 25143) INFORMED THE CONTACT THAT THE VEHICLE HAD NO OPEN RECALLS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,295.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11012378August 2, 2017
FUEL/PROPULSION SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
NOV 2015 RADIO CONTINUES TO PLAY AFTER I EXITED AND WALKED AWAY, THIS HAPPEN 2-4 ADDITIONAL TIMES. NOV. 2015 AFTER A HEAVY RAIN THERE WOULD BE STATIC IN THE RADIO, THE INSIDE DOOR PANEL WOULD BE WET. 11/21/15 THE INSIDE WINDSHIELD HAD CONDENSATION AND FROST, THE VIDEOS PROVIDED WILL SHOW 2 ADDITIONAL TIMES THE CONDENSATION INSIDE WAS PRESENT. MARCH 2016, CHECK ENGINE LIGHT CAME ON AND REMAINED ON FOR A FEW DAYS. THE FOLLOWING EVENTS ALL HAPPENED BETWEEN JAN 2016- PRESENT, DASHBOARD DISPLAY WOULD FLICKER, AND GO DEM BOTH DAYTIME AND NIGHT (WHILE IN MOTION). THE BACK UP CAMERA WOULD GO BLACK WHEN IT REAPPEARED IT WOULD HAVE RED AND YELLOW STREAKS. THE DISPLAY WOULD GO BLACK, I COULD HEAR THE RADIO PLAYING BUT SCREEN WOULD BE BLACK( WHILE IN MOTION). THE START UP DISPLAY WOULD FREEZE AS WELL AS THE BACK UP CAMERA FREEZES AND I DON'T KNOW THAT IS ANYTHING OR ANYONE BEHIND ME, CHECK ENGINE LIGHT CAME ON AGAIN (WHILE IN MOTION). MOST RECENTLY THE DASHBOARD DISPLAY IS NOT ALWAYS PRESENT ONLY A BLACK SCREEN, AND THE HEADLIGHTS ARE INTERMITTENTLY GOING COMPLETELY OUT WHEN PUT IN PARK AND AFTER ABOUT 10-15 SECONDS COMES BACK ON. ALL OTHER ISSUES THE VEHICLE WAS STATIONARY. WHEN FILLING UP THE GAS TANK I USE TO GET APPROXIMATELY 370 MILES UNTIL EMPTY, HOWEVER INTERMITTENTLY I NOW GET 290-386. THE FILE OF ALL THE RECEIPTS I'VE RECEIVE FROM BILLION WHEN I WOULD TAKE THE VEHICLE IN, IS TO LARGE TO ATTACH. WHICH ARE VIDEOS THAT SHOW THE CONDENSATION AND THE CHECK ENGINE LIGHT ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010386July 24, 2017
ENGINE
TL* THE CONTACT OWNS A 2015 CHEVROLET TRAX. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (BILLION AUTO CHEVROLET LOCATED AT 4200 W 12TH ST, SIOUX FALLS, SD 57107; (605) 988-8538) WHERE IT WAS DIAGNOSED THAT THE TURBO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS TAKEN TO THE SAME DEALER AT LEAST SIX TIMES WHERE IT WAS DIAGNOSED THAT THE ENTIRE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967301March 20, 2017
AIR BAGS, SERVICE BRAKES, SEAT BELTS
TL* THE CONTACT OWNED A 2015 CHEVROLET TRAX. WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR OF THE VEHICLE, BUT THE VEHICLE FAILED TO RESPOND OR STOP. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE FRONT DRIVER SIDE SEAT BELT BECAME PARTIALLY DETACHED. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN...UPDATED 04/13/17*BF ....UPDATED 06/21/17 *BF *AS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10954451February 14, 2017
UNKNOWN OR OTHER
MY 2015 CHEVROLET TRAX HAS 7900 MILES ON IT AND I HAVE HAD A PROBLEM WITH SMELLING GAS IN THE CAB FOR OVER A YEAR. I SMELL IT MOST IN THE WINTER WHEN THE HEATER IS ON AND WHEN I START THE VEHICLE. THE SMELL ONLY LAST FOR A MINUTE OR SO BUT IT IS VERY STRONG. WE HAVE TAKEN TO THE DEALERSHIP SEVERAL TIMES AND THEY HAVE NOT BEEN ABLE TO REPLICATE THE PROBLEM. WE CALLED GM AND THEY TALKED TO THE DEALERSHIP AND TOLD US SINCE THE DEALERSHIP COULD NOT REPLICATE THE PROBLEM THEN THERE WAS NOTHING ELSE THEY COULD DO. I KNOW THAT IT DOES NOT HAPPEN EVERY TIME I START THE VEHICLE. I NOTICE IT MORE WHEN I HAVE DRIVEN IT A LITTLE AND THEN STOPPED TO GO IN THE STORE AND WHEN I COME BACK OUT AND START IT THE FUMES ARE REALLY BAD. I TOLD THE DEALERSHIP THIS AND THEY TRIED DRIVING IT AND STOPPING AND TURNING IT BACK ON, BUT THEY HAVE NEVER SMELLED IT. I DID A GOOGLE SEARCH FOR CHEVROLET TAX GAS SMELL IN CAR AND FOUND A CHEVY TRAX FORUM WHERE OTHER PEOPLE ARE HAVING THE SAME PROBLEM AND THERE DEALERSHIPS ARE TELLING THEM THE SAME THING. THEY CAN REPLICATE THE PROBLEM SO THERE IS NOTHING THEY CAN DO. I AM JUST WORRIED THAT WITH THE FUMES BEING SO STRONG THAT IF THERE WAS A SPARK OR IF MY PHONE WOULD RING COULD THIS CAUSE AN EXPLOSION, OR COULD IT CAUSE HEALTH PROBLEMS FROM BREATHING THE FUMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935584December 16, 2016
POWER TRAIN
VEHICLE ROLLS BACKWARD IN DRIVE CAUSING NEAR COLLISION. I WAS OPERATING THE VEHICLE ON SEVERAL OCCASIONS ON A SLIGHT INCLINE AND THE GEAR SELECTOR IN DRIVE, THE VEHICLE SHIFTS TO NEUTRAL CAUSING THE VEHICLE TO ROLL BACKWARD WHEN THE BRAKE IS RELEASED AND ON 2 OCCASIONS CAUSING A NEAR ROLL BACK REAR TO FRONT COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928800November 30, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2015 CHEVROLET TRAX. THE CONTACT WAS NOT EXPERIENCING ANY FAILURES WITH ANY OF THE SEAT BELTS UNTIL THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V651000 (SEAT BELTS). WEEKS LATER, THE FRONT PASSENGER SIDE SEAT BELT FAILED TO BUCKLE. THE CONTACT HAD TO FORCE THE BUCKLE TO SECURE AND GET THE SEAT BELT WARNING INDICATOR TO GO OFF. THE DEALER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925895November 14, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 CHEVROLET TRAX. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WHILE IDLING. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,657.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905580September 11, 2016
UNKNOWN OR OTHER
WHEN DRIVING WITH THE WINDOWS DOWN, THE AIR FLOW INSIDE THE VEHICLE WOBBLES CREATING A BOTHERSOME EAR DISCOMFORT. AT FASTER SPEEDS, IT EVEN CREATES A NOISE. THIS EFFECT IS DISTRACTING AND CAUSES A DIVERSION FROM DRIVING CONCENTRATION. I BELIEVE IT IS A DESIGN ERROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905137September 9, 2016
AIR BAGS
MY 2015 TRAX HAD COLIDED WITH ANOTHER VEHICLE ON THE FRONT PASSENGER SIDE OF THE TRAAX VERSES THE BED OF A GMC PICKUP AT A MOERATE SPEED. THE PASSENGER SIDE AIR BAG DID NOT DEPLOY. PASSENGER IN RIGHT HAND FRONT SEAT WAS FASTENED WHITH A SEAT BELT AND SUFFERERD A CLOSED SCULL CONCUSSION WITH WHIPLASH.THE VEHICLE COLLIDED ON A PRIVATE STREET WHEN THE GMC PICKUP BACKED OUT OF A DRIVEWAY WHITHOUT YEIDING THE RIGHT OF WAY(POLICE REPORT FINDING).
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10904669September 8, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 CHEVROLET TRAX. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR A ROUTINE OIL CHANGE. THE CONTACT PRESENTED A RECALL NOTICE AND THE DEALER SCHEDULED THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 16V422000 (ELECTRICAL SYSTEM, EQUIPMENT). THE CONTACT HAD NOT EXPERIENCED A FAILURE BEFORE THE DEALER COMPLETED THE RECALL REPAIR. AFTER THE REPAIR, THE CONTACT'S PHONE FAILED TO PROPERLY SYNC WITH THE BLUETOOTH ACCESS. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE CONTACT WAS INFORMED TO GET A NEW PHONE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO PURCHASE A NEW PHONE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886038July 20, 2016
ENGINE
I NOTICE A BURNING OIL ODOR FROM INSIDE MY TRAX AFTER THE CAR WARMS UP OR IN WARM WEATHER. USING THE AIR CONDITIONER IS OUT OF THE QUESTION ON THESE 90+ DEGREE DAYS. I PLAN TO GET THE CAR IN TOMMORROW TO HE CHECKED. BETWEEN THE BURNING OIL UNDER 9500 MILES, THE BAD BRAKES UNDER 4000 AND ROLLOUT BACKWARDS WHEN AT A STOP ON AN INCLINE, WORST CHEVY, PROBABLY LAST I EVER BUY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883792July 10, 2016
ELECTRICAL SYSTEM
THE INFORMATION CLUSTER (WHICH DISPLAYS MY SPEED, MILEAGE, GAS GAUGE, ETC.) WENT COMPLETELY BLACK FOR ~10-15 MILES AS WAS DRIVING HOME ONE DAY FROM WORK ON A CITY ROAD. I TURNED THE CAR OFF AS I STOPPED FOR GAS BUT THE DISPLAY WAS STILL BLACK WHEN I TURNED THE CAR BACK ON. IT FINALLY CAME BACK ON SPONTANEOUSLY WHEN I WAS HALF WAY HOME ON A COUNTY ROAD. I HAVE HAD ISSUES WHERE THE DISPLAY WILL GO BLACK TEMPORARILY (1-2 SECONDS) AS I AM DRIVING BUT IT QUICKLY TURNS BACK ON, RESETTING MY DISPLAY. THIS HAS HAPPENED 7X IN THE PAST WEEK AND I'VE NOTICED IT MORE AS THE WEATHER HAS GOTTEN HOT AND HUMID AND IT HAS HAPPENED SEVERAL TIMES BEFORE. I AM CONCERNED BECAUSE IT OBVIOUSLY IS NOT SAFE TO BE DRIVING WITHOUT KNOWING YOUR SPEED OR IF YOU ARE RUNNING LOW ON GAS. THE PHOTO BELOW WAS TAKEN DURING MY TRIP HOME WHILE I WAS STOPPED AT A STOP LIGHT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875943June 22, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2015 CHEVROLET TRAX. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE FACE, CHEST, AND LEGS, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS LATER TOWED AND DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. UPDATED 08/12/16*LJ UPDATED 09/21/2017*JS UPDATED 6/12/18*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10875976June 22, 2016
SERVICE BRAKES
BACKING UP VEHICLE, PRESSED BRAKES, WENT TO FLOOR, NO BRAKES. PUT CAR IN NEUTRAL TILL VEHICLE STRUCK ANOTHER PARKED VEHICLE. PUT CAR IN DRIVE, PUT FOOT ON BRAKES TO STOP AND CHECK DAMAGE, NO BRAKES. PUT CAR IN NEUTRAL, CRUISED TO STOP. TRIED TO PUT CAR IN A PARKING SLOT, NO BRAKES, CAR PUT IN NEUTRAL AND I TURNED INTO A CURB TO STOP CAR. BEFORE LEAVING PUMPED BRAKE AND CHECKED FOR PRESSURE - NOW OK. DROVE HOME AND PARKED CAR IN DRIVE. CALLED GENERAL MOTORS TO HAVE CAR BRAKES CHECKED OUT. HAPPENED ONCE BEFORE - EXACT TIME UNKNOWN - IN PARKING LOT - WITH NO CARS AROUND, TO BACK INTO. NO PRESSURE ON BRAKE PEDAL. I THOUGHT I JUST MISSED THE BRAKE PEDAL. MINOR DAMAGE TO BOTH VEHICLES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10875731June 21, 2016
SERVICE BRAKES
THE BRAKES WERE NOTICEABLY SQUEEZING AT LESS THAN 4000 MILES. I'M NOT SURE FOR HOW LONG BECAUSE I DO PLAY LOUD MUSIC, ALTHOUGH I HAD NOTICED THAT STOPPING WAS REQUIRING MORE PRESSURE, I THOUGHT IT WAS JUSTVMYVIMAGINATION. THEN I HEARD THE SQUEEZING OVER MY RADIO. I ASKED MY BOYFRIEND TO DRIVE THE 2015 TRAX AND HE SAID I NEEDED NEW BRAKES AND REFUSED TO DRIVE IT AGAIN. I TOOK IT TO AN AUTHORIZED CHEVY DEALER AND WAS CHARGED 25.OO FOR AN INSPECTION BECAUSE THEY CLAIMED THE SHORT DISTANCE THEY DROVE COULD NOT REPRODUCE THE SOUND, NO DEFECTS FOUND. THE SQUEEKING GOT LOUDER, I TOOK IT TO THE CHEVY DEALER THAT HOSED ME ON THE PURCHASE OF THE CAR, THEY ALSO STATED THEY COULD NOT FIND ANY DEFECT NOR COULD THEY HEAR ANYTHING, SO I OFFERED TO TAKE THE MECHANIC AND MANAGER OF SERVICE FOR A RIDE AT THEIR LRISURE, BOTH DECLINED, I EVEN OFFERED TO LET THEM DRIVE, AGAIN THEY REFUSED, I WAS LATER TOLD THAT THEY KNEW SOMETHING WAS WRONG BUT THEY DIDN'T FEEL UNDER CHEVY GUIDELINES IT WAS NECESSARY TOBREPAIR. THEY WOULDN'T REPAIR THE BRAKES EVEN AFTER I SAID I WOULD PAY FOR MY OWN SAFETY! I WENT BACK IN AND GOT BOTH THEIR CARDS AND ADVISED THAT IF THEY WERE GOING TO PROMOTE THE CHEVY BRAND, MY SON SHOULD KNOW WHO TO SUE IF I DIE IN THAT DEATH TRAP. I LATER TALKED TO MY CAR INSURANCE CARRIER ABOUT MY HIGH RATES, HE STATED THAT IT WAS DUE TO THE TRAX PROVEN HISTORY OF ISSUES/FAILURES FOR ESPECIALLY FOR BEING A FAIRLY NEW CHEVY MODEL, SPECIFICALLY THOSE WHICH THE PUBLIC IS STILL UNAWARE OF. I PAID 32000 FOR THE UPGRADE MODEL AND I CAN'T EVEN GET AN OFFER BETTER THAN 16000 WITH LESS THAN 7500 MILES ON IT. OH, AND THE AC CONSTANTLY CYCLES AND MY OLD TEN SPEED BLEW COLDER AIR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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