Chevrolet Trax Complaints (2025)

79 consumer complaints on file.

#11686067September 9, 2025
ENGINE
Bought my car June 3 2025. 8-10-25 at the dealer for another issue I mentioned about hear a squeek in the engine compartment, more so with the air on. Dealer stats can't hear squeek. Had to take back again on 9-9 for the other issue again and told dealer about still hearing squeek. Dealer stats can't hear unless removing oil cap and that there is a tsb that it's normal? Stated my mother's 25 year old car does not squeek and I don't think a new car should squeek. Dealer stated again, said to be normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686063September 9, 2025
FUEL/PROPULSION SYSTEM
Bought my car June 3 2025. On 8-10-2025 my check engine light came on. My chevy app was showing evap issue. Dealer stated that the code was not active and they test for leaks and could not find any. Reset light. On 9-6-2025 check engine light on again. Same deal. 9-9 Dealer states not current again but there is a tsb to replace the fuel filler neck, 3 weeks to get the part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683181August 26, 2025
FORWARD COLLISION AVOIDANCE, ELECTRICAL SYSTEM
The contact owns a 2025 Chevrolet Trax. The contact stated that on two separate occasions while driving at highway speeds during sunset, the Forward Collision Avoidance feature engaged unintendedly. Due to the failure, the vehicle independently came to an abrupt stop with a RED light flashing on the windshield. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the diagnostic test indicated two lost connections, and the electrical system was reset. After the system reset the message "Service Side Detection System" was displayed. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682721August 24, 2025
UNKNOWN OR OTHER
Found Light to clear oily fluid leaking from passenger side under front fender well after moving vehicle from garage parked location. Unable to determine exact source of leak. Suspect either brake fluid or refrigerant oil. Taking to dealer to address under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681760August 20, 2025
ELECTRICAL SYSTEM
While driving, both dash screens will go black for 30 seconds or so and then restart. This blackout includes the speedometer, dash lights, radio etc (the entirety of both screens. When taken to the dealership, I was told that I would have to leave my car until the problem was reproduced. Even with picture proof of the incident. There is no way to make it produce the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680322August 13, 2025
ELECTRICAL SYSTEM
The instrument cluster (speedometer etc.) and info system goes blank periodically while we are driving the vehicle. The entire cluster goes black, then after about 30 seconds to a minute it comes back on. This was a recalled item on the 2024 Chevy Trax, but apparently it the recall did not extend to the early 2025. This is very concerning issue, especially when driving on the freeway at night. I was advised by the service writer at the dealership that I need to leave the vehicle with them for 5 to 7 days so they can conduct diagnosis even though I schedule an appointment with them 2 months ahead of the appointment and described what the issue was.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679655August 10, 2025
AIR BAGS, FORWARD COLLISION AVOIDANCE: WARNINGS
Ran into a cemex block with no light pole. The parking lot was dark and cemex block was not marked. Forward collision detection system did not work and airbag ejected some shrapnel cutting my arm and shatter ing my bone in forearm and wrist. I’m lucky it did not hit me in the head or I would be dead today. By the grace of god I’m still alive Amen !
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11677600July 31, 2025
ENGINE
We’ve only had the vehicle for a few months and while we were driving the engine rod basically broke in pieces damaging the engine and almost causing us to wreck. After looking at the other GM engines being recalled for engine rod issues and complete engine failure. This sounds like the same incident and needs to also be added to this. It’s put us out and almost caused us to wreck after only 11k miles on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676187July 25, 2025
POWER TRAIN
The contact owns a 2025 Chevrolet Trax. The contact stated while driving from a complete stop and while coming to a stop, the vehicle was jerking and the transmission experienced hard shifts. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed, but the cause of the failure could not be determined. The dealer performed a required ECM software update; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675848July 24, 2025
UNKNOWN OR OTHER
While driving, all of a sudden dash went blank. No gauges, no speedometer, just a blank screen. I was near the dealer where I had purchased it and drove in. Service dept was closing but a mechanic disconnected the battery and reconnected it and the dash worked. The mechanic said he never heard of this happening before, but when I got home and researched it it has happened before. My wife uses the car to transport our grandkids, and I cannot imagine the screen going blank on the freeway at 65.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675792July 24, 2025
UNKNOWN OR OTHER
My passenger side door is making a thumping noise and now I have to live with a passenger door thumping when closing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672689July 11, 2025
VISIBILITY/WIPER
I’m reporting a recurring issue with the windshield wiper blades on my brand-new 2025 Chevrolet Trax vehicle. The driver-side wiper blade consistently leaves streaks across the windshield, especially during rain. This significantly reduces visibility, particularly dangerous at night when glare from oncoming headlights worsens the problem. I’ve already had to replace the wiper blades multiple times in just a few months, yet the issue keeps coming back. This poses a serious safety risk, and I’m concerned that it may be a manufacturing or design defect affecting more vehicles. I am told by Chevy that I can only purchase the OEM wiper blades and I have yet to be able to find any aftermarkets that fit this car. I urge the NHTSA to investigate this issue before it leads to accidents or injuries.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670476July 1, 2025
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM
The contact owns a 2025 Chevrolet Trax. The contact stated while driving 75 MPH, the instrument panel and cluster became inoperable. The vehicle was taken to the dealer, where the failure could not be duplicated; however, the failure recurred, and the navigation system and other infotainment system functions engaged independently. The vehicle was taken back to the dealer, where an unknown wiring cable was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where the contact was informed that an unknown wiring cable needed to be replaced, and the part was ordered. The vehicle was not repaired. The dealer denied vehicle rental assistance. The contact stated that the failure had been recurring intermittently. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669954June 28, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Vehicle’s digital dash will go completely black, will not respond to touches, radio will intermittently disconnect from Apple CarPlay. Radio replaced, problem persists. Yes the problem has been duplicated on numerous occasions by two separate dealerships and no resolution has been reached. No warning lights, no notifications, just sudden disconnection and reconnection or disconnection without any reconnection of device with non-responsiveness and occasional blacking out of screen on car. This has been ongoing since the purchase of the vehicle in May 2024, still no resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669952June 28, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle will indicate a pedestrian or another vehicle in front of and activate forward collision detection with hard braking when there are no pedestrians or obstacles/objects on the road- problem persists after having a new radar system installed via dealership
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668714June 23, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I’ve had my 2025 Chevy tracks for less than a year at first having issues in January 2025. I was driving back from my son‘s birthday party and the entire dash just went black. I could not see the mile per hour I was going and I could not see my radio my entire front dash just blacked out for almost a minute. I was driving at the speed of 70 miles an hour when this occurred putting myself and others at risk I was able to pull over on the side of the highway to see the issue going on with my vehicle. I turned off my vehicle and turned it back on thank you. Maybe that would resolve the issue, but it clearly didn’t. I contact GM. I contact the dealership Dutch Miller and explain to them the issue that did did occur. I took it into a shop. The dealership looked at it. They updated it the system in my car. Which I thought that resolved the issue for a few months and now I’m back to the dash going black when I’m driving, took it back to the dealership again and they said that they couldn’t find any issues and we just gotta wait until a recall occurs with GM. Been contacting General motors about this issue. This is a safety hazard and extremely dangerous when you’re going speed limit at high speed and you cannot see anything on your dash it is terrifying and scary especially when you have your family in the car. Hopefully GM gets this fixed. It’s a brand new car should not have any issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664139May 31, 2025
STRUCTURE:BODY
What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle’s rear structure and frame were compromised. After a low-speed rear-end collision (approximately 5 mph), the frame bent, and the vehicle was declared a total loss by the insurance company. The car is no longer available for inspection as it has been taken by insurance, but documentation including photos, insurance reports, and repair estimates is available upon request. 2. How was your safety or the safety of others put at risk? The fact that the frame sustained significant damage in such a low-speed collision raises concerns about the overall durability and crashworthiness of the vehicle. This could indicate that the vehicle might not provide adequate protection in more severe collisions, putting occupants at risk in real-world driving conditions. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the damage was confirmed by the insurance adjuster and an independent collision repair shop, both of whom concluded that the vehicle’s frame was bent. The repair facility stated that the vehicle could not be repaired due to the extent and nature of the frame damage. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, the vehicle was inspected by an insurance adjuster and an independent body shop. The manufacturer has not inspected the vehicle, and police were not involved as it was a minor collision without injuries. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there were no warning lamps or messages prior to the incident. The issue only became apparent after the vehicle was rear-ended, at which point the structural damage was assessed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662172May 20, 2025
VEHICLE SPEED CONTROL
The contact owned a 2025 Chevrolet Trax. The contact stated while driving 35 MPH with cruise control mode disengaged, and approaching the red traffic light, the brake pedal was depressed. The contact stated that the vehicle responded temporarily, and then the vehicle accelerated unintendedly. There was no warning light illuminated. The contact stated that he shifted to park(P) in the hope that the vehicle would stop, but the vehicle failed to stop and the engine revved louder, causing the vehicle to crash into two occupied vehicles in the intersection of a highway. The air bags deployed. It was unknown whether there was a warning light illuminated after the crash. The contact sustained injuries and the emergency units transported the contact to the hospital, where he underwent a CT scan. The contact was informed that he had sustained two broken ribs. The contact was hospitalized for two weeks, and the contact was admitted to a rehabilitation center for a week and a half. One of the other drivers sustained three broken ribs, but it was unknown whether the driver received medical assistance. No further information was available. The vehicle was towed and totaled. The two other vehicles were totaled. A police report was filed. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 6,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11660552May 12, 2025
UNKNOWN OR OTHER
The backup camera becomes a "fishbowl" along with inability to use radio features. Happens often. There are numerous forum topics via Facebook and Reddit about it happening. Dealership is no help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658370May 2, 2025
UNKNOWN OR OTHER
The interior of this car includes many chrome accents. Chrome on the steering wheel, center console around the gear shift, and chrome around the touch screen. When driving, the sun reflects off of the chrome like a laser/mirror, impacting the visibility and safety of the driver. I am looking into ways to "black out" the chrome, but it truly is a safety hazard! Chevrolet should provide a "chrome delete" kit and keep chrome on the EXTERIOR, not on the INTERIOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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