Chevrolet Trax Complaints (2024)

180 consumer complaints on file.

#11728053March 30, 2026
VISIBILITY/WIPER
The contact owns a 2024 Chevrolet Trax. The contact stated that the vehicle was taken to an independent mechanic for the windshield wiper blades to be replaced. The contact stated that the mechanic was unable to find aftermarket wiper blades to fit the wiper blade arms due to the design of the wiper blade arm attachment point. The design made it impossible to use an aftermarket wiper parts. The local dealer and the manufacturer were contacted and the contact was informed that the wiper blades were on a national back order. The vehicle was not repaired. The failure mileage was approximately 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727205March 26, 2026
ENGINE, ELECTRICAL SYSTEM
My 2024 Chevy Trax’s engine (1.2L turbocharged I3 engine) went out while driving on the expressway (about 70mph) in the middle to left lane. I had to come to a complete stop and safely and immediately get my car on the left shoulder without injuring myself or others around me. My own safety was severely at risk as I was as close to the dividing wall on the left side as I possibly could be but cars are racing through right next to me. Another safety risk to be added is I was dropped off in the most sketchiest plaza and stranded from 12/1am-3am. I was left to lock myself in my non operating vehicle in a country I do not reside in. Issue was confirmed the following day or two at a dealership I got the car towed to, they found a hole in my engine block due to a rod. And all documents can be provided. Police and blocker trucks were unable to arrive to the scene for 40+ min and the car was fully investigated by GM. There were no engine lights or warnings on the Chevrolet app or car dash. The only thing I can mention is on my last documented oil change, the oil was low due to high consumption, no leaks were located. Dealership also found the fuse box blown, I assume hot oil gushed all over my wire harnesses or the oil switch flipped the sensor which caused further issues, or simply a power surge. Current cause is unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727192March 26, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Digital Dash went Black when I started my vehicle, remained black even when I turned off the vehicle and restarted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727118March 25, 2026
ELECTRICAL SYSTEM
On March 22, 2026, I was driving at approximately 45 mph, and my daughter was in the passenger seat, trying to connect her music to the car radio and the instrument panel (dashboard) screens went completely blank. For several seconds, I had not readings from the dashboard lighting. It went completely black. It then reset itself, much like a computer when you restart it. Within a short time (less than a minute) the instrument panel began working again. This was the third time this has happened to this vehicle. The first time was in July 2024 and the second time in November 2025. Both of those incidents were reported to NHTSA. There had been a software recall for NHTSA 23V744000 for this very problem in 2024 Chevrolet Trax, but my VIN was not included in the safety recall for increased risk of crash. I brought the Trax to the dealership after the third incident. They did a software update on 25-NA-071. I hope this remedies the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725606March 19, 2026
SERVICE BRAKES, ENGINE
I was driving on the highway going around a ramp when I went to press on the brakes to slow down the pedal just went to the floor and the car would not slow down, causing me to go off the road. My insurance company did an inspection and said the accident was caused by engine failure and won’t cover damage. GM did inspection said it wasn’t their fault but won’t release their inspection report
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11725012March 17, 2026
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I was driving down the highway going with the flow of traffic and my car caught fire. I was told by the mechanic that “the turbo line combusted and put a hole in the engine” I’ve also been told “oil got on the turbo belt and caught fire” I’ve also been told “the software recall actually had nothing to do with the software and it was an issue with turbos and something was mechanically wrong with this car. I was in the car with my 9 month old daughter. In the middle lane in the highway. The car instantly stopped accelerating leaving us going very slow compared to others. We could’ve been killed! I had to figure out how to get over and then get my daughter out of the car safely and wait on the side of the highway with a baby for fire and police to come put the fire out. When I was driving it sounded like pressure popped under the car and then I could almost hear pieces flying out. And then the dash lights came on telling me to turn the engine off. It was extremely unsafe and now I’m afraid to even drive with my baby in any car.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11724380March 14, 2026
ENGINE
My wife was driving her car in Maine on a narrow mountain road, it had been snowing and the roads had been plowed and treated but they were slushy and wet this is also a two lane road. She was driving and all of a sudden the warning lights came on and there was an immediate loss of power, she said that a logging truck was behind her and luckily he was paying attention or else he would have ran her over she could not accelerate and she could only go about 15 mph.There are no shoulders to pull off the road so she put on her flashers and drove it barely to a little gas station to pull off the road to call me. We had it towed to the closet Chevy dealership who had it for 39 days replacing the motor that had blown up, the dealership said that the #1 piston or rod broke and destroyed the engine. The car had only 28k miles on it and there were no motors to be found, they did after 39 days replace the motor and turbo in the car. Mine and her concern is with this immediate loss of power on these types of roads she could've been in an accident or even worse, there has to be answers as to why this happened and what is the long term solution to r his issue. We have seen on the GM forums of this happening to other Chevy Traxs vehicles. I do have the repair paperwork from the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724015March 13, 2026
EXTERIOR LIGHTING
Automatic headlight sensor flashes lights on and off even during sunny days
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723448March 10, 2026
EXTERIOR LIGHTING, LANE DEPARTURE: BLIND SPOT DETECTION
When it is too windy or rains my blindspot warning light will indicate there is something there when there isn't. I'm unsure of when I really started to notice it and watch for it to occur
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723447March 10, 2026
ELECTRICAL SYSTEM
My noise cancelation malfunctioned from the first month of of purchasing it 11/2023. It took two years numerous dealership visits, update after update. I filed a lemon law claim. I had a GM claim. No one could fix it. They told me I could do 3 things. Update again, cut the wires (which of course voids the entire warranty) or have them disconnected (if they could even be disconnected). I finally found a dealership in Cayuga, Indiana that fixed the problem by actually disconnecting the noise cancelation. It got so loud you couldn't even hear anyone talking in the car. It gave anyone a headache if they ride more than 30 minutes at a time. The noise cancelation wouldn't shut off. It just sounded like
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723439March 10, 2026
POWER TRAIN
My car sometimes has a hard time catching a gear during acceleration and jerks hard when letting off the gas pedal. It has done it since I purchased my car brand new in November 2023. I've had the car in the shop numerous times since I've purchased it. For a variety of issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722788March 8, 2026
ENGINE
It was about [XXX] {XXX} I was driving about seventy five miles an hour down [XXX] heading north to milwaukee, and there was a loud bang, and it seemed like the car went in reverse. And then it just stopped right on the road.I had to get off of the road.I and it said there was there was a message on the dashboard engine power reduced.My oil life was at sixty four percent at the time.And then it said, check oil pressure when I went into the dashboard.I sat on the side of the road and had it towed to lead chevrolet INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722151March 5, 2026
ELECTRICAL SYSTEM
I purchased the vehicle back in June of 2023, brand new, fresh off the lot and from then the issue began. I had a leak in the fuel line and the engine blew. That was all fixed. But the main issue was the loud vibrating noise that the service department tried to correct multiple times and couldn’t tell where it was coming from. Diagnostics were ran and the vehicle was in the shop multiple times because the noise was unbearable. I took it to 2 dealership service centers to see if anyone could locate it. From both service centers and other sales rep, the 2024 Chevrolet Trax 1RS has this issue and no matter the updates and corrections that were attempted it couldn’t be corrected. I submitted a complaint to corporate where they decided to send a “technician” from their office. Only the tech could not duplicate the issue but everyone else could. Because of that the buy back option was off the table and I was given a 2,000 certificate for another car, I still owed 21k for the trax. GM/Chervrolet technician failed to properly diagnose an issue that is common with those specific vehicles and now I am being ignored and looking for assistance
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717278February 11, 2026
ENGINE
My 2024 Chevrolet Trax which has 51,000 miles on it recently developed what appear to be a low end engine knock. This was accompanied by an increased vibration and shakiness in the car. While trying to bring the car to the dealer for inspection in preparation for a incoming snow storm the vehicle which at the time was parked on a hill seemed sluggish and struggling move forward. I felt with road conditions and the noise becoming louder and accelerating as the vehicle accelerates that the safer option was to have the vehicle towed to the dealer. This car despite having 51,000 miles with more than 85% of those being highway travel, has been regularly maintained above what the manufacturer recommends. Ive since learned through others who own the same vehicle that around the same mileage they have had the exact same issue with a few having an official diagnosis of failed rod bearing requiring a full engine replacement. Many of these incidents including mine did not prompt any warning light on the dashboard. Upon here that I came across multiple complaints of individuals Chevrolet Trax with the 1.2l engine completely throwing rods some while driving at highways speeds, and even after engine replacements some report they replacement engine did the same thing. Some of these reports date back to as early as 2020 with this engine being used in the Trailblazer. Its a matter of time before this blatant issue causes engine failure at high speeds and resulting in a accident with injuries or fatalities, not including the financial issues this has on anyone buying a marketed “”affordable” vehicle if this happens outside of warranty. GM must already be aware of this issue yet it continues to persist especially on the back of ongoing lawsuits over their engines excessive oil consumption and failures. My dealer has now had the car for two days and has failed to call me or return mall calls on my vehicles issue. Im assuming based on others situation it is another case of bad bearings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716946February 10, 2026
ELECTRICAL SYSTEM
Vehicle randomly shuts down for few seconds and then restarts - occasionally it will not restart the engine and I have to manually turn the key. This occurs when I am driving and is a safety hazard. I have had battery checked several time and it always passes - I was directed to open a ticket for a recall - as this issue is known with other Chevy's. A couple times it occurred while turning the corner - luckily no accident occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714717January 31, 2026
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
We have a 2024 Chevrolet Trax purchased in July 2024, brand new with 6 miles. On Jan 9, 2026, we towed it to Serra Chevrolet for service due to repetitive screen blackouts and the inability to start the car. On Jan 16, 2026, we picked up the car. The car was diagnosed with a radiator leak, a replacement of the high-pressure fuel pump, and an update to the information system. Within two hours, the car would not start again, and we had it towed back to the dealer. We have been told that it now requires an entirely new engine, and we have been renting a car since January 9th, with no reasonable solutions from the dealer or GM Customer Care. We have also been informed that the engine is on backorder, and we have no timeline for its repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714563January 30, 2026
ENGINE
I was driving on the highway at 60 miles per hourn, my car started shaking, my oil and engine light came on, if felt like little rock were hitting under my car and my car went out. I feared for my life. I was able to pull over on the median. When the tow truck came, the tow guy said my engine blew. I just had my oil changed by the dealer 12/26/2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713727January 27, 2026
ENGINE
I have been taking my 2024 Chevy Trax to jiffy Lube since I had it and they noted that my oil was low on had no oil on stick and another time had quart low I didnt that this chevy trax was using that much oil between oil changes the oil light did never show up It ran out of oil and engine blew even though I was changing oil every 4000 miles the vehicle is now setting at Gregg young chevy 17750 Burt St Omaha NE 68118 needing a new engine that cost $6700 I would say there is a defect with this engine loosing that much oil between oil changes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711652January 17, 2026
STRUCTURE:BODY
The issue involves the upper corners of all four door frames on my 2024 Chevrolet Trax, which are extremely sharp. The vehicle is available for inspection upon request. On approximately May 13, 2024, and again on August 16, 2025, my passenger in the front seat was struck in the face by the sharp door frame corner, while exiting the vehicle. In both incidents, the corner cut my passenger's cheek below the eye, resulting in small open wounds, which needed to be cleaned and disinfected. The problem has occurred twice under normal use. I reported the first incident to General Motors (GM) on May 15, 2024, but did not receive a response. On Sept 22, 2025, I reported the second incident that occurred on Sept 2, 2025, to GM, at which time they asked several questions and requested photos of my vehicle, which I provided. On Sept 22, 2025, GM requested I take my vehicle to my dealership, J.B.A. Chevrolet, for inspection. I took my vehicle to JBA on Sept 29, 2025, and was told that GM wanted photos of my vehicle, as well as photos of another 2024 Trax on the Lot for comparison. At that time, JBA had to wait for another vehicle to come in. Unknown if JBA or GM attempted to reproduce the issue during an inspection. On Oct 24, 2025, GM telephoned and issued a final determination, which I requested in writing and received on Nov 11, 2025. GM stated that because the design was consistent across Trax vehicles, and based on the facts provided, they were unable to assume responsibility for damages and suggested I resolve the issue with my insurance company. I did not ask for damages, I asked for corrective measures to avoid future injuries. I submitted a request for reconsideration on Dec 2, 2025. On Dec 16, 2025, a totally different GM office contacted me, which did not yield any results. Although the injuries were minor, the repeated nature of the harm indicates a foreseeable risk to future passengers and to other Trax owners. Uploading 10 pages in PDF format
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11710915January 14, 2026
ENGINE
The contact's father owns a 2024 Chevrolet Trax. The contact stated that while driving at an undisclosed speed and making a left, she observed a noise emanating from under the vehicle that sounded like loose gravel, and she observed smoke outside of the "turn off ignition" message displayed. The contact stated that she observed white/grey smoke coming through the vents in the cabin of the vehicle. The vehicle was turned off, and when the contact exited the vehicle, she observed fire under the engine compartment, and the fire spread rapidly. The fire department distinguished the fire. The police reported the incident, but there was no report taken. The vehicle was towed to an independent mechanic, where it was deemed inoperable. The manufacturer was notified of the failure. The failure was 7,696.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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