Chevrolet Traverse Complaints (2010)

669 consumer complaints on file.

#11064369January 23, 2018
ENGINE
ENGINE STOPPED WHILE DRIVING THROUGH PARKING LOT AT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062699January 14, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
EVERY TIME WHEN IT'S REAL COLD OUT AND I'M DRIVING MY STABILITRAK COME ON AND MY ENGINE REDUCED POWER CLEAN THROTTLE BODY ALREADY DON'T KNOW WHAT THE PROBLEM IS HERE'S A RECALL ON THROTTLE BODY FOR A 2010 CHEVY TRAVERSE NEED TO CALL CHEVY DEALER AND SEE WHAT THE PROBLEM IS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062063January 10, 2018
STEERING
POWER STEERING STOPPED WORKING WHILE PARKING AT LOW SPEED. TOOK THE CAR TO A CHEVY DEALER AND THEY COULDN'T FIND ANYTHING DIAGNOSTICALLY WRONG WITH IT. VERY DISCONCERTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061228January 8, 2018
ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO RYAN CHEVROLET (1800 SOUTH BROADWAY, MINOT, ND 58701) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 8-3752702765. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058524January 4, 2018
ENGINE
AT ROUGHLY 130000 MILES, I TOOK MY VEHICLE TO A MECHANIC BECAUSE OF A CHECK ENGINE LIGHT THAT WAS ON. I WAS TOLD THAT IT WAS DUE TO MY TIMING CHAINS. I HAVE KNOWN OF ANOTHER CASE OF THE SAME PROBLEM IN A VEHICLE WITH THE SAME ENGINE AS MINE THAT HAD THE EXACT SAME THING HAPPEN. THE MECHANIC TOLD ME THAT HE FIXED AT LEASE 12 VEHICLES WITH THIS PROBLEM IN THE LAST YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057257December 28, 2017
ENGINE, POWER TRAIN, STEERING
POWER STEERING AND TIMING CHAIN FAILED IN VEHICLE AT 74K MILES. THERE ARE SEVERAL COMPLAINTS REGARDING THE SAME ISSUES FROM OTHER OWNERS OF THIS VEHICLE. GENERAL MOTORS HAS NOT ACCEPTED RESPONSIBILITY FOR THIS ISSUE WHICH HAS BEEN WIDELY REPORTED. WHILE IN MOTION ON NOVEMBER 4, 2017, OUR VEHICLE BECAME DIFFICULT TO MANEUVER EVENTUALLY SHUTTING OFF. UPON TRYING TO RESTART THE VEHICLE WE HEARD A GRINDING SOUND. WE IMMEDIATELY PUSHED THE VEHICLE TO A NEAR BY REPUTABLE REPAIR SHOP. UPON THEIR EVALUATION IT WAS DETERMINED THE TIMING CHAIN WAS FAULTY AND NEEDED TO BE REPLACED. WE CONTACTED GENERAL MOTORS TO INFORM THEM OF THE ISSUE, THEY RESPONDED BY HAVING US TO TOW OUR VEHICLE TO DON BROWN CHEVROLET IN SAINT LOUIS MISSOURI. GENERAL MOTORS ASKED US TO AUTHORIZE DON BROWN TO "BREAK DOWN" THE VEHICLE IN WHICH WE AGREED. WE WERE THEN INFORMED BECAUSE OF A COST ANALYSIS BEING PERFORMED BY GENERAL MOTORS AND DON BROWN, A BREAK DOWN OF THE VEHICLE WAS NOT NECESSARY AND NOTHING WOULD BE DONE BY THE MANUFACTURER TO REPAIR THE POWER STEERING OR TIMING CHAIN. IT IS WIDELY REPORTED OLD TIMING CHAINS WERE INSTALLED IN 2009-2011 CHEVY TRAVERSE WHICH HAS LED TO SEVERAL ENGINE FAILURES AND INOPERABLE VEHICLES OF CONSUMERS ACROSS THE COUNTRY. IT IS IRRESPONSIBLE FOR GENERAL MOTORS TO HAVE NOT ISSUED A RECALL ON THESE VEHICLES WITH TIMING CHAINS THAT STRETCH AND CAUSE ENGINE DAMAGE. GENERAL MOTORS HAS PLACED A HARDSHIP ON FAMILIES WHEN THEY REFUSE TO COVER THE VERY EXPENSIVE COST OF THESE REPAIRS. WE PURCHASED OUR VEHICLE LESS THAN 2 YEARS AGO FROM A CHEVY DEALER AND TO HAVE IT TO BECOME IMPOSSIBLE TO STEER AND SHUT OFF IN TRAFFIC IS VERY DANGEROUS AND NEEDS TO BE INVESTIGATED. GENERAL MOTORS HAS NOT OFFERED ANY RELIEF WITH AN ISSUE KNOWN TO THEM.BEING OUT OF WARRANTY AND NOT PURCHASING AN EXTENDED WARRANTY SHOULD EXCLUDE DEFECTS AS IN THE ONES STATED IN THIS COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055469December 19, 2017
STEERING
EVERYTIME WHEN THE STEERING WHEEL IS TURNED, IT MAKES A GRINDING NOISE. IT KEEPS GETTING WORSE. EVEN WHEN THE STEERING WHEEL IS BARELY TURNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054741December 14, 2017
ENGINE, POWER TRAIN
AT 90,000 MILES, A P0008 CODE CAME UP AND THE ENTIRE TIMING CHAIN SYSTEM NEEDED TO BE REPLACED. THE COST WAS $2870.00 BECAUSE THE ENTIRE MOTOR HAD TO BE DROPPED. IF THE VEHICLE WAS A 2009, THEY WOULD HAVE REPAIRED IT UNDER WARRANTY BUT BECAUSE IT WAS A 2010, CHEVY WOULD NOT DO ANYTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053468December 8, 2017
ENGINE, POWER TRAIN
PREMATURE STRETCHING OF THE TIMING CHAIN. THIS IS A DOCUMENTED AND ADMITTED DEFECT BY GENERAL MOTORS FOR THE 2009 MODEL YEAR TRAVERSE VEHICLES, SERVICE BULLETINS 10287C - APRIL 2012 AND 11340A - MAY 2012. OUR VEHICLE, WHICH IS LABELED AS AN EARLY 2010 MODEL YEAR VEHICLE (BUILT IN OCTOBER 2009) WAS BUILT IN THE SAME FACTORY (SPRING HILL, TN) AND WITH THE SAME COMPONENTS (3.6L V6 ENGINE) AS THE VEHICLES THAT WERE INCLUDED IN THE BULLETINS BUT WE DID NOT RECEIVE THE EXTENDED COVERAGE. OUR VEHICLE SHOULD BE COVERED IN THE SPECIAL PROGRAM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052461December 5, 2017
VEHICLE SPEED CONTROL
MY ACCELERATOR WENT TO THE FLOOR AND STUCK TWICE IN ONE DAY. ONCE UPON STARTING AND ONCE WHILE DRIVING ON THE HIGHWAY. I TRIED TO BREAK BUT IT DIDN'T WORK SO I PUT THE CAR IN NEUTRAL AND WAITED FOR IT TO WIND DOWN. IT WENT FROM ABOUT 65 MPH TO ABOUT 80 WHILE STUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052650December 5, 2017
ENGINE, UNKNOWN OR OTHER
IN 2015, OUR VEHICLE BEGAN MAKING WEIRD SOUND ON ACCELERATION AND DECELERATION. ACCELERATION WOULD RAMP SLOWLY OR STALL SPORADICALLY WHILE IN MOTION. WE TOOK IT INTO A CHEVY DEALERSHIP, WHERE WE WERE TOLD THAT THE TIMING CHAIN WAS STRETCHED. WE PAID FOR THE REPAIR. IN NOVEMBER 2017, THE SAME EVENTS OCCURRED AGAIN WHILE IN MOTION. AGAIN THE DEALERSHIP STATED THAT THE ISSUE WAS A STRETCHED INTERNAL TIMING CHAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051844December 2, 2017
UNKNOWN OR OTHER
TIMING BELT AND CENSORS/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048528November 26, 2017
AIR BAGS
SERVICE AIR BAG LIGHT ON AT 79,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045368November 11, 2017
POWER TRAIN
TIMING CHAIN WAS REPLACED APR 2015 AT 60,380 MILES, TIMING CHAIN NEEDS REPLACED AGAIN OCT 2017 AT 77,689 MILES, MAJOR PART OF ENGINE SHOULD NOT HAVE FAILED THIS QUICKLY, TIMING CHAIN IS DEFECTIVE? MAY HAVE CAUSED LOSS OF POWER, AT HIGH SPEEDS DURING FREEWAY DRIVING, WITH POSSIBLE DEVASTATING RESULTS, FOUND NUMEROUS ARTICLES ONLINE DESCRIBING THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041001October 29, 2017
SERVICE BRAKES, STEERING
TRAVELING APROX 55MPH. LOSS OF STEERING AND BRAKING POWER. VEHICLE ENDED UP IN A DITCH AND NOW NO LONGER RUNNING. ACCIDENT CLAIM MADE WITH GEICO.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11035800October 23, 2017
ENGINE
CATASTROPHIC ENGINE FAILURE DUE TO TIMING CHAIN AND CRANKSHAFT FAILURE. MY MECHANIC SUGGESTED CONTACTING GM AS IT WAS KNOWN FAILURE AND ISSUE. GM WAS UNRESPONSIVE TO PROVIDING ANY ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035244October 20, 2017
POWER TRAIN
SOON AFTER PURCHASING MY 2010 CHEVROLET TRAVERSE IN JANUARY OF 2017, I BROUGHT IT TO A TRANSMISSION SPECIALIST TO HAVE IT SERVICED. THEY INDICATED THAT IT WAS ABOUT TO FAIL AND IT NEEDED MAJOR WORK. I CONTACTED A LOCAL GM DEALER TO SEE IF THERE WERE ANY RECALLS AND TO SEE IF I SHOULD HAVE IT SERVICED BY GM STAFF. THEY SAID THAT THERE WERE NO RECALLS AND I SHOULD HAVE THE TRANSMISSION SPECIALIST, BUFFOMATIC TRANSMISSION SERVICE, DO THE WORK. I DID SO AND BUFFOMATIC FOUND THAT THE TRANSMISSION WAVE PLATE HAD FAILED CAUSING OTHER COMPONENTS TO ALSO FAIL COSTING ME $4860.00. I DID SOME RESEARCH, WHICH WAS CONFIRMED BY BUFFOMATIC, THAT THIS WAVE PLATE PROBLEM IS COMMON IN GM TRANSMISSIONS AND A RECALL HAS BEEN ISSUED ON OTHER GM MODELS BUT NOT THE TRAVERSE. I SENT REQUESTS TO BOTH THE DEALER AND GM DIRECTLY THAT THIS RECALL BE EXTENDED TO MY TRAVERSE. BOTH DENIED MY REQUEST. I AM THEREFORE APPEALING TO NHTSA THAT GM BE REQUIRED TO HONOR THE WAVE PLATE RECALL AND REFUND ME THE $4860.00 I PAID FOR THE TRANSMISSION REPAIRS. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034414October 18, 2017
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT CAME ON IN CAR. CODE STATED THAT IT WAS THE FUEL PUMP CONTROL MODULE. WHEN I RESEARCHED THIS ISSUE I FOUND WHERE GM RECALLED HUNDREDS IF NOT THOUSANDS OF VEHICLES TO INCLUDE CHEVY TRAVERSES DURING THE 2010 MODEL YEAR BECAUSE OF FAULTY FUEL PUMP CONTROL MODULES OR (CHASSIS ELECTRONIC CONTROL MODULES). GM RECALL, BULLETIN # 14515B. I SPOKE TO SEVERAL GM DEALERS IN TOWN WHO GAVE ME THE RUN AROUND ABOUT HOW THIS WAS NOT A SAFETY RECALL BECAUSE OF FAULTY PARTS BUT AN "INFORMATIONAL BULLETIN". LONG STORY SHORT I HAD TO PAY 300 DOLLARS TO GET A NEW MODULE PROGRAMMED. THE DAMAGE WOULD HAVE BEEN A LOT WORSE IF I WOULD HAVE LET THEM RUN MORE DIAGNOSTICS PRIOR TO FIXING THE ISSUE. I COMPLAINED TO GM WHO SAID THERE WAS NO RECALL ON MY VEHICLE AND REFERRED ME TO NHTSA. FROM WHAT I UNDERSTAND THE MODULE CAN BECOME CONTAMINATED BECAUSE OF WET CONDITIONS. ON JUNE 12, 2017 CHEYENNE WY HAD A VERY LARGE HAIL STORM THAT MY VEHICLE WAS CAUGHT IN WHILE DRIVING IN THE CITY AND THE MODULE MAY HAVE GOTTEN WET CAUSING THE PROBLEM. MY COMPLAINT IS THAT GM RECALLED THIS SAME PART ON ALL THESE OTHER VEHICLES TO INCLUDE 2010 TRAVERSES BUT FOR WHAT EVER REASON MY VIN NUMBER IS NOT INCLUDED. I BELIEVE IT SHOULD BE BECAUSE MY VEHICLE HAD THE EXACT SAME ISSUE AS TO WHY THEY RECALLED ALL THESE OTHERS. I STILL HAVE THE FAULTY MODULE IF ANYONE WANTS TO CHECK IT OUT BECAUSE IT IS THE SAME PART AND PART NUMBER WHICH WAS RECALLED. MY VEHICLE SHOULD BE INCLUDED IN THIS RECALL AND I SHOULD BE REIMBURSED MY MONEY FOR THIS REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033361October 14, 2017
STEERING
AFTER TAKING MY VEHICLE IN TO HAVE MY OIL REPLACED AT THE DEALERSHIP, AS I WAS LEAVING I BEGAN TO EXPERIENCE TROUBLE TURNING THE STEERING WHEEL. WENT TO ANOTHER DEALERSHIP TO HAVE MY VEHICLE LOOKED AT IN ROUTE HOME, AND WAS TOLD THE POWER STEERING PUMP AND THE WHEEL (PULLEY) MAY NEED TO BE REPLACED BUT TO WAIT BECAUSE THEY HAVE OVER 80 2010 TRAVERSE OWNERS WITH THE IDENTICAL PROBLEM AND GM IS AWARE OF THIS SO LETS HOPE SOON THIS WILL BE RECALLED TO HAVE FIXED AT NO COST TO ME. IT'S BEEN OVER TWO WEEKS AND I HAVE YET TO READ OR HEAR ABOUT THIS ISSUE BEING RECALLED FOR SERVICE REPAIRS. I CAN'T TURN LEFT OR RIGHT AT SLOW SPEEDS OR WHEN PARKING WITHOUT PLACING A HARD STRAIN ON MY BACK TRYING TO TURN THE STEERING WHEEL. PLEASE GM DO SOMETHING ABOUT THIS SERIOUS VEHICLE SAFETY ISSUE SOON!! I CAN'T EVEN DRIVE ON THE HIGHWAY OF FEAR THIS WILL CAUSE ME TO CRASH AND IT IS MY ONLY RELIABLE TRANSPORTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032153October 7, 2017
ENGINE, STEERING
THE STEERING RACK ON THIS VEHICLE WENT MAKING IT IMPOSSIBLE TO STEER. THIS HAS BEEN THE CASE IN MANY OF THESE VEHICLES OF THIS YEAR. PRIOR YEARS OF THIS MAKE AND MODEL HAVE BEEN RECALLED FOR THE SAME ISSUE BUT AS OF YET THE 2010 HAS NOT. THEY REPLACED MY STEERING PUMP AND TOLD ME THE RACK WAS GONE AND WOULD BE 1700 TO REPLACE. THE CAR CANNOT BE DRIVEN AS IT IS UNSAFE. THE TIMING CHAIN IS ALSO GONE WHICH IS ANOTHER ISSUE WITH THIS MAKE AND MODEL THAT CHEVROLET IS NOT DEALING WITH. ALTHOUGH THIS DOES NOT RENDER THE VEHICLE UNSAFE IT IS OVERALL A VERY BADLY DESIGNED VEHICLE. MY MAJOR ISSUE IS THE SAFETY AND READ MANY MANY COMPLAINTS ON THIS MAKE AND MODEL. I CAN NO LONGER USE THE VEHICLE AS IT IS UNSAFE TO DRIVE AND A SERIOUS FINANCIAL HARDSHIP. I BOUGHT THIS CAR IN GOOD FAITH ACCORDING TO THE SAFETY RATING TO TRANSPORT MY GRANDCHILDREN AND FRIENDS AND IT IS NOW UNSAFE AND UNABLE TO BE DRIVEN. I AM HOPING FOR A RECALL OF THIS VEHICLE AS I HAVE READ THAT I AM NOT THE ONLY ONE DEALING WITH THIS SITUATION. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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