Chevrolet Traverse Complaints (2009)

448 consumer complaints on file.

#11015484August 15, 2017
ELECTRONIC STABILITY CONTROL (ESC)
I WAS COMING BACK FROM DROPPING OFF MY KIDS AT SCHOOL WHEN I HEARD A BEEPING NOISE AND THEN I REALIZED THAT I HAD LOSS OF POWER, I THEN LOOKED AT MY DASHBOARD AND THE TRACTION CONTROL LIGHT AND THE BRAKE LIGHT WAS ON, I DIDN'T THINK NOTHING OF IT SINCE IT ONLY LASTED FOR A FEW MINUTES BUT THE NEXT DAY IT HAPPENED AGAIN:( I'M SO SCARED TO DRIVE ON THE FREEWAY BECAUSE I HAVE 4 KIDS FROM AGES [XXX] TO [XXX] MONTHS AND I CAN'T AFFORD TO RISK GETTING INTO AN ACCIDENT IF ALL OF THE SUDDEN MY TRUCK DOES THAT AND I GET HIT FROM THE BACK. I BEEN LOOKING INTO THIS ISSUE AND I CAN'T BELIEVE HOW MANY PEOPLE HAVE THE SAME ISSUE I CAN'T AFFORD TO BE PAYING UNNECESSARY MONEY FOR A PROBLEM THAT NEEDS TO BE LOOKED AT MORE DEEPLY PLEASE HELP. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012439August 2, 2017
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
IN MOTION ON HIGHWAY UPHILL THE STABILITY TRACK, REDUCE ENGINE POWER WENT ON. SUDDENLY LOST POWER FROM 70MPH TO BARELY 40 MPH. IMMEDIATELY HAD TO PULL OVER ON HIGHWAY EMERGENCY LANE. SERVICED 3 TIMES AND PROBLEM CONTINUES. VERY UNSAFE AS THE ENGINE LOOSES POWER. I HAVE HAD TMC REPLACE, CONNECTOR REPLACED, THROTTLE BODY REPLACE. BIG ISSUE EVERYONE IS HAVING!! THIS PROBLEM HAS BEEN GOING ON FOR OVER 3 YEARS. PROBLEM GETS "FIXED" AND MONTHS LATER IT COMES BACK. FUSTRATING AND HAS COST LOTS OF $$$$ WE DON'T HAVE TO SPARE. PLEASE VIEW LINK. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010348July 24, 2017
STEERING
ON THREE SEPARATE OCCASIONS WITHIN THE PAST YEAR, THE POWER STEERING HAS GONE OUT IN MY 2009 CHEVY TRAVERSE WHILE I AM DRIVING. ON TWO OCCASIONS, IT WAS RAINING AND MY POWER STEERING WENT OUT AS I WAS TURNING - BOTH INSTANCES ON A CITY STREET. THE THIRD INSTANCE WAS ON A CITY STREET (IN A NEIGHBORHOOD) AND THE POWER STEERING AGAIN WENT OUT AS I WAS GOING AROUND A TURN. THERE WAS A SMALL AMOUNT OF WATER ON THE ROAD BUT IT WAS NOT RAINING AT THE TIME. IN ALL THREE INSTANCES, THE VEHICLES WAS IN MOTION, TURNING, AND ON A CITY STREET. IT IS UNKNOWN TO ME WHAT THE CAUSE OF THE PROBLEM WAS, BUT QUITE SCARY WHEN THE POWER STEERING GOES OUT. THE LAST TWO INCIDENTS WERE CLOSE TOGETHER AND WITHIN THE LAST COUPLE OF WEEKS (DURING JULY 2017).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006058July 18, 2017
STEERING
THERE IS LOSS OF POWER STEERING ASSIST WHEN TRAVELING AT LOW SPEEDS. IT IS UNSAFE AS THE VEHICLE BECOMES HARD TO STEER WHEN TURNING LEFT OR RIGHT. THIS ISSUE IS KNOWN TO THE AUTO-MAKER AND THEY ONLY WANT TO REPLACE POWER STEERING PUMP AND FLUID. THE POWER STEERING GEAR IS LEAKING AND GM SHOULD RECALL THIS UNSAFE PART. THE STEERING FUNCTION OF AN AUTOMOBILE IS CRITICAL AS HUMAN LIVES ARE AT THE MERCY OF THIS COMPONENT OF THE VEHICLE TO OPERATE AS DESIGNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003431July 6, 2017
ENGINE, POWER TRAIN
AS SOON AS MY VEHICLE REACHED JUST OVER 102,000 MILES, MY ENGINE COMPLETELY SHUT DOWN WHILE WE WERE DRIVING OUR KIDS TO PRACTICE. I HAVE TAKEN IT TO THE CHEVY DEALERSHIP THAT HAS BEEN REPAIRING MY VEHICLE SINCE WE PURCHASED IT (1.5 YEARS PRIOR TO THE ENGINE SHUTTING DOWN) AND THEY HAVE INFORMED US WE NEED A COMPLETELY NEW ENGINE BECAUSE THE CRANKSHAFT IS COMPLETELY BLOWN. WHEN THEY FINALLY GOT IT STARTED UP, IT SOUNDED LIKE A BAG OF HAMMERS BEING VIOLENTLY SHAKEN. IN THE 1.5 YEARS THAT WE HAVE HAD THE VEHICLE, THE TIMING BELT HAS GONE OUT, AN ELECTRICAL ISSUE THAT CAUSED THE CAR TO SHUT DOWN COMPLETELY AS WELL, AND ANOTHER REPAIR THAT MY HUSBAND HANDLED SHORTLY AFTER WE GOT THE CAR. CHEVY HAS TOLD US WE ARE OUT OF LUCK AND THAT WE HAVE TO PAY FOR A NEW ENGINE. WHEN THE DEALERSHIP CHECKED THE VALUE OF THE VEHICLE BECAUSE WE WERE GOING TO TRY TO TRADE IT IN, THEY TOLD US THE CAR, IN PERFECT WORKING CONDITION WOULD ONLY BE WORTH $6,000.00, EVEN THOUGH 1.5 YEARS PRIOR, IT WAS WORTH $20,000. THE ENGINE REPLACEMENT IS GOING TO COST US MORE THAN THE VEHICLE IS WORTH! FROM WHAT WE HAVE SEEN, A LOT OF THESE CARS (SAME YEAR MAKE AND MODEL) ARE HAVING THE SAME PROBLEMS AND SHOULD BE RECALLED COMPLETELY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001707June 27, 2017
STEERING
2009 CHEVROLET TRAVERSE STEERING "LOCKS UP" ALMOST LIKE LOSING POWER STEERING WHEN TURNING (OFTEN AT LOW SPEEDS LIKE AROUND ROUNDABOUTS) AND NEED TO USE ALL MY STRENGTH TO MAKE SUCCESSFUL TURN WITHOUT HITTING VEHICLES AROUND ME THEN ALL OF THE SUDDEN IT "GIVES" AND IS OK AND OVERCORRECTING OCCURS BECAUSE I AM USING ALL MY STRENGTH TO MAKE THE TURN .... VERY SIMILAR TO MANY OTHER COMPLAINTS THAT I'VE READ ONLINE ABOUT THE SAME ISSUE IN THE SAME MAKE/MODEL/YEAR VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994460June 12, 2017
STEERING
GOOD AFTERNOON. I HAVE A 2009 CHEVY TRAVERSE LS. I WAS HAVING PROBLEMS WITH MY POWER STEERING AND RECEIVED THE SPECIAL COVERAGE NOTICE NUMBER 14329 TO HAVE THE REPAIRS DONE. ACCORDING TO NOTICE, THE POWER STEERING SYSTEM WAS SUPPOSED TO BE FLUSHED, THE STEERING PUMP REPLACED AND A NEW STEERING GEAR INSTALLED. I RECENTLY WENT IN FOR AN OIL CHANGE AT THE CHEVY DEALERSHIP IN LOWELL AND CAME ACROSS SOME ISSUES WITH THE STEERING. THERE WAS FLUID LEAKING FROM THE POWER STEERING PUMP AND GEAR. IT HASN'T BEEN A YEAR AND IF THESE WERE REPLACED LAST JULY THIS PROBLEM SHOULD NOT BE OCCURRING AGAIN. HOW DO I GO ABOUT HAVING THIS PROBLEM RESOLVED? THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944828May 23, 2017
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, POWER TRAIN
2009 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARDS TO TRANSMISSION MALFUNCTION AFTER RECALL INSPECTION AND EXTENDED WARRANTY EXPIRES. *SMD THE CONSUMER STATED THE VEHICLE WAS TAKEN FOR AN INSPECTION OF THE TRANSMISSION, PER THE RECALL REQUEST, NO FAILURE WAS FOUND. 5 DAYS LATER THE TRANSMISSION WENT OUT. THE CONSUMER WAS 1,000 MILES OVER THE WARRANTY. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. ALSO, THE ALL 3 CATALYTIC CONVERTERS NEEDED TO BE REPLACED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967358March 20, 2017
ENGINE
THIS IS IN REFERENCE TO THE GM TIMING CHAIN PROBLEM SPECIAL WARRANTY COVERAGE # 11340. I BROUGHT MY VEHICLE INTO THE SHOP AND THEY SAID IT'S OVER ON MILEAGE TO GET IT FIXED UNDER THE COVERAGE. THE CONCERN THAT I HAVE IS WHAT HAPPENS WHEN THIS TIMING CHAIN SLIPS OR BREAKS. THE ENGINE WILL LOCK UP AND COULD CAUSE A CRASH. GM KNOWS ABOUT THIS PROBLEM WITH THE TIMING SPROCKETS BEING TOO SHALLOW OF A PITCH. I CALLED GM AND THEY SAID THERE'S NOTHING THEY CAN DO TO FIX IT UNDER THAT PROBLEM. I WAS THINKING THIS COULD BE A PROBLEM FOR A-LOT OF PEOPLE OWNING THESE VEHICLES. AS FAR AS MY VEHICLE IT'S STILL IN THE SHOP WAITING FOR AN ANSWER ON WHAT I WANT TO DO. THEY HAVE TO REMOVE THE ENGINE TO REPLACE THE TIMING CHAINS. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958301March 2, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. WHILE DRIVING 5 MPH, THE DRIVER SIDE AIR BAG DEPLOYED WITHOUT WARNING AND STRUCK THE CONTACT. AS A RESULT, THE CONTACT CRASHED INTO A LIGHT POLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT EYE AND SUFFERED NAUSEA AND DIZZINESS, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS 117,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10955754February 21, 2017
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. WHILE DRIVING 40 MPH, THE ENGINE STALLED AND A WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER DIAGNOSED THAT ALL THREE CATALYTIC CONVERTERS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944659January 12, 2017
ENGINE
TWICE IN THE PAST 11 MONTHS I HAVE HAD CYLINDER COIL FAILURES WHILE DRIVING ON INTERSTATE HIGHWAYS AT HIGH SPEEDS. THE COIL FAILURES AND RESULTING MISFIRES CAUSED A SUDDEN LOSS OF FULL POWER AND A DANGEROUS SLOW DOWN IN HEAVY TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940387January 8, 2017
ENGINE
UNEXPLAINED/EXCESSIVE OIL USAGE, VEHICLE IS NOT LEAKING OR BURNING OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938527December 29, 2016
EXTERIOR LIGHTING, AIR BAGS, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNED A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT VARIOUS WARNING INDICATORS ILLUMINATED. IN ADDITION, THE WARNING INDICATORS FOR THE AIR BAGS, SERVICE ENGINE, AND LOW BEAM HEADLIGHTS SHORTED SEVERAL TIMES. THE CONTACT SMELLED A BURNING ODOR NEAR THE FRONT OF THE VEHICLE SEVERAL TIMES. THE VEHICLE WAS REPAIRED SEVERAL TIMES BY THE DEALER, BUT THE FAILURE RECURRED. WHILE DRIVING AT AN UNKNOWN SPEED, A DEER CROSSED THE VEHICLE'S PATH AND CRASHED INTO THE FRONT OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE DRIVER SUSTAINED MINOR BRUISING, BUT DID NOT REQUIRE MEDICAL TREATMENT. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER PROVIDED NO SOLUTION AND THE VEHICLE WAS TRADED IN FOR A 2013 CHEVROLET TRAVERSE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10937776December 27, 2016
ENGINE, POWER TRAIN
THE VEHICLE BEGAN SPUTTERING WHEN TRAVELING FROM 20-25 MILES PER HOUR & WHEN DRIVING UP AN INCLINE. ENGINE LIGHT CAME ON. ONSTAR SAID THERE WERE 7 FAULT CODES. THE PRIMARY CODE WAS P0300, INDICATING AN EMISSIONS ISSUE. ISSUE STARTED DAYS AFTER TRANSMISSION WAS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927854November 25, 2016
STEERING
LOSS OF STEERING DUE TO LEAKING STEERING GEAR ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920101October 30, 2016
POWER TRAIN
WHILE DRIVING OUR 2009 CHEVROLET TRAVERSE, LT, BACK FROM VACATION, WE EXPERIENCED A SUDDEN HIGH RPM RATE WHILE NOTICING A DECREASE IN ACCELERATION. TOOK VEHICLE TO A TRANSMISSION REPAIR CENTER AND WAS TOLD IT IS A COMMON ISSUE WITH THE GM MODELS SIMILAR TO THE TRAVERSE. THE MANUFACTURER RECOGNIZES THE ISSUE, AS IT RELATES TO THEIR SERVICE BULLETIN SB-07-30-012A. HAD TO HAVE THE TRANSMISSION WAVE PLATE REPLACED, AS WELL AS SOME OTHER INTERNAL PARTS. TOTAL COST OF $3500. VEHICLE HAS 117,000 MILES. WILL BE CONTACTING GMAC TO DISCUSS THEIR KNOWLEDGE OF THIS ISSUE WHILE NOT OFFERING A SOLUTION FROM A MANUFACTURER'S STANDPOINT. I FEEL THIS COULD BE CLASSIFIED AS A SAFETY ISSUE AND AS SUCH SHOULD BE COVERED BY THE MANUFACTURER, REGARDLESS OF YEAR OF VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919663October 27, 2016
ENGINE
WELL MY WIFE WAS DRIVING THE CAR ON FREEWAY WITH OUR KIDS AND CHECK ENGINE LIGHT CAME ON AND THEN THE VEHICLE POWERED DOWN, WE FELT LIKE IT WAS TIMING CHAIN AND TURNS OUT IT WAS.. GENERAL MOTORS FIXED TIMING CHAIN PROBLEM BUT NOW THE DEALERSHIP SAYS ALL THREE CATALYTIC CONVERTERS ARE BAD BECAUSE OF GAS SEEPING IN BECAUSE OF THE TIMING ISSUE AND TO FIX THE CONVERTERS IT WILL COST UPWARDS OF 2500 DOLLARS... SO IF SOMEONE COULD PLEASE ADVISE OF ANY KNOWN RECALLS PLEASE... ALSO WE JUST BOUGHT THE TRUCK TWO WEEKS AGO AND WITH SEVEN KIDS DON'T HAVE THE CASH LAYING AROUND FOR SUCH A EXPENSIVE REPAIR THAT WE FEEL SHOULD BE COVERED IF CAUSED BY THE TIMING ISSUE IN THE FIRST PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906006September 13, 2016
STEERING
POWER STEERING COMPLETELY FAILS WHEN MAKING LOW SPEED TURNS (EX. INTO A PARKING SPACE, AT AN INTERSECTION...ETC.). STEERING GETS VERY STIFF THAT AT TIMES I CANNOT COMPLETE THE TURN. HAVE TO STOP AND REVERSE TO STRAIGHTEN OUT. BEEN VERY CLOSE TO HITTING VEHICLES BECAUSE OF IT. FROM WHAT I AM RESEARCHING, I UNDERSTAND THIS IS A WIDESPREAD PROBLEM WITH THESE VEHICLES. WHAT I DON'T UNDERSTAND IS WHY THERE HASN'T BEEN A RECALL TO FIX IT. I GUESS THE INDUSTRY DOESN'T SEE IT AS BIG ISSUE SINCE THEY AREN'T THE ONES DRIVING THESE CARS AND PUTTING THEIR OWN LIVES, FAMILY'S LIVES AND OTHERS ON THE ROAD AT RISK. IT'S EASY FOR THEM TO SAY "FIX IT ON YOUR OWN" OR "JUST BUY ANOTHER CAR". BUT FOR THOSE WHO CAN'T AND DEPEND ON THEIR VEHICLE DAY IN AND DAY OUT, IT'S A BIG PROBLEM. I WOULD UNDERSTAND IF IT WAS NORMAL WEAR AND TEAR OR IF NO ONE ELSE WAS HAVING THESE PROBLEMS, BUT ITS NOT. IT'S A BIG PROBLEM ALL OVER THE U.S. FIX IT PLEASE !!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903634September 5, 2016
STEERING
AT LOW SPEEDS IT GET HARD TO STEER. TOOK IT TO THE DEALER NOT SURE WHAT IS WRONG WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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