Chevrolet Traverse Complaints (2015)

314 consumer complaints on file.

#11567080January 22, 2024
AIR BAGS
Airbag recall since May of 2023 issued for my 2015 Chevy Traverse. No one is taking the matter seriously or helping figure out a solution to this serious safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565820January 16, 2024
AIR BAGS
Below is the description of what has happened...... Product Safety Recall - Driver Front Airbag Inflator May Rupture One of the front airbag inflators in my vehicle was produced by Takata. Takata has advised the National Highway Traffic Safety Administration (NHTSA) that without a chemical drying agent, prolonged exposure to heat and humidity can degrade the chemical propellant used in this airbag inflator. In time, if the propellant degrades to a certain level, the inflator may rupture when the airbag deploys during a crash event. If this happens, sharp metal fragments could pass through the airbag, striking you or your loved ones, causing serious or fatal injuries. Answers to your general guideline questions (see below) 1. It is available for inspection at any time. 2. The safety issue putting my husband, daughter, son-in-law, twin granddaughters, friends and myself at risk are the defective airbags with serious to fatal injuries. 3. Yes, the problem has been confirmed by NHTSA, Takata, GM and a Chevrolet dealer. 4. No individual from NHTSA, Takata, GM or a Chevrolet dealer have asked to investigate my vehicle, but they all have advised it is on recall. I've also been advised the parts are not available for the recall repair and no one has an answer to when that will be. 5. My best assessment of the situation is every time I drive my vehicle I am putting myself, my beloved family and friends at risk of serious to fatal injuries and the cause of this is my recalled vehicle has not been repaired due to the fact no parts to repair it are available now or I'm guessing in the near future. GM describes it as an urgent safety recall and yet there has been no urgency in resolving the issues for serious and fatal injuries.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564188January 8, 2024
AIR BAGS
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564194January 8, 2024
AIR BAGS
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563480January 4, 2024
AIR BAGS
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563487January 4, 2024
AIR BAGS
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563491January 4, 2024
AIR BAGS
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563113January 2, 2024
AIR BAGS
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560675December 18, 2023
AIR BAGS
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while turning off the vehicle, the air bag warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560357December 15, 2023
AIR BAGS
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V33400 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559677December 12, 2023
AIR BAGS
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559455December 11, 2023
AIR BAGS
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558703December 6, 2023
AIR BAGS
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557684November 30, 2023
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
wHEN IT RAIN, WATER IS GETTING INTO MY CAR FROM SOMEWHERE. IT HAS KNOCKED OUT MY DASHBOARD AND MY RADIO NO LONGER WORKS.THE WATER GETS IN TO THE FRONT PART OF THE CAR AND END UP IN MY FRONT MIDDLE CONSOLE. NO BODY CAN TELL WHERE THE LEAK IS COMING FROM NOR EXPLAIN HOW IT GET IN THE MIDDLE OF THE CUP HOLDER AND FLOODING MY FLOOR AND SEAT. NOTHING IS SHOWING ON MY DASHBOARD OR THE MILES DISPLAYED. I NEED HELP TO STOP THIS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556505November 22, 2023
AIR BAGS
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556264November 21, 2023
AIR BAGS
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556117November 20, 2023
AIR BAGS
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553938November 7, 2023
AIR BAGS
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554006November 7, 2023
AIR BAGS
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553734November 6, 2023
AIR BAGS
My name is [XXX] and I live in Plainsboro NJ. I own a 2015 Chevrolet Traverse. I received a letter from General Motors letting me know about a recall in June (attached). The letter states that it is a Safety Recall having to do with the driver side airbag which may contain a supplier manufacturing defect that may result in an inflator rupture during deployment. It goes on to say that the inflator rupture may cause metal fragments to pass through the airbag and into the vehicle which may result in injury or death. I contacted our dealer Ciocca Chevrolet of Princeton and told them I received this recall letter. They said they did not have the parts, but when the parts came in, I would be notified. I called the number on the recall letter to ask when the parts would come in and they told me I would be notified. Since June I have reached out to both GM and the Dealership and both continue to say they will notify me when the parts came in. It is now four months and GM continues to tell me that they don't know when the parts are coming in. I have been driving an unsafe car. GM says they are not loaning cars or providing rentals for this recall. I find this unacceptable and need help getting this resolved. Please respond to this email as soon as possible. I have been very lucky till now that nothing has happened and I continue to pray that nothing will happen. However, I do not have another choice but risk of driving my car on a daily basis since I need to drive to work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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