Chevrolet Traverse Complaints (2011)

608 consumer complaints on file.

#10479679October 10, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE TRAVELING 45 MPH, THE VEHICLE FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL SEVERAL TIMES BEFORE THE VEHICLE RESPONDED ACCORDINGLY. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,641 AND THE CURRENT MILEAGE WAS 6,975. UPDATED 11/14/12*LJ THE CONSUMER STATED THE FAILURE RECURRED IN OCTOBER. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE FAILURE COULD NOT BE DUPLICATED. THE DEALER SUGGESTED THE PROBLEM WAS BAD GAS. UPDATED 11/16/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476845September 24, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE TRAVELING 8 MPH, BOTH SIDE TOP AIR BAGS DEPLOYED HAPHAZARDLY. THE FAILURE RECURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475020September 11, 2012
POWER TRAIN
WHEN STOPPED ON ANY TYPE OF GRADE FROM APPROXIMATELY 2% OR GREATER, WITH TRANSMISSION IN DRIVE, THE VEHICLE WILL ROLL BACKWARDS WHEN MOVING THE RIGHT FOOT FROM DEPRESSING THE FOOT BRAKE TO THE ACCELERATOR IN PREPARATION TO CONTINUE IN THE FORWARD DIRECTION. WHEN THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR SERVICE REFERENCE THIS COMPLAINT, WE WERE ADVISED THAT THIS IS COMMON IN THE NEWER FOUR AND SIX CYLINDER TRAVERS AND MALIBU AND THAT THEY ARE STILL FUNCTIONING AS DESIGNED. I FEEL THIS IS A SAFETY ISSUE EVEN THOUGH IT MAY NOT RESULT IN REPORTABLE CRASHES OR INJURIES, THE NUMBER OF INCIDENTS RELATED TO THIS ISSUE COULD BE IN THE HUNDREDS, YET DUE TO MOST DAMAGE NOT BEING OF A REPORTABLE NATURE IT COULD BE YEARS BEFORE ENOUGH PEOPLE REPORT THIS AND CHEVROLET TAKES NOTICE. THANK YOU FOR YOUR TIME AND CONSIDERATION REFERENCE THIS ISSUE. FYI, YOUR SYSTEM DID NOT RECOGNIZE MY LISTED VIN, BUT I COPIED IT STRAIGHT FROM MY VIN PLATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464136July 3, 2012
STEERING
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT WAS DRIVING 10 MPH AND MAKING A TURN WHEN HE HEARD NOISES COMING FROM THE FRONT OF THE VEHICLE. HE ALSO NOTICED THAT THE STEERING WHEEL HAD SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER ADVISED THAT THEY HAD TO REPLACE THE STEERING PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 44,000 AND THE CURRENT MILEAGE WAS 50,000. UPDATED 8/23/12 *CN THE CONSUMER STATED ACCORDING TO THE DEALER THE RACK AND PINION NEEDED TO BEREPLACED. THE VEHICLE WAS REPAIRED. UPDATED 09/06/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459407May 23, 2012
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
THE TRAVERSE WAS PARKED IN THE LOT OF THE LOCAL GROCERY STORE, WHEN STARTED AND PLACED IN REVERSE IT BACKED UP JUST FINE, HOWEVER PUTTING IT IN DRIVE IT BRONCOED UP AND WOULD ONLY GO 30 MILES PER HOUR. THIS HAS HAPPENED 3 TIMES . NOW THE POWER STEERING UNIT WHINES, THE SEATS IN THE BACK DO NOT RECLINE WELL AND THE MIDDLE SEAT BELT IN THE MIDDLE SEAT LOCKS AND I AM UNABLE TO SECURE MY 2 YEAR OLD IN HIS CARSEAT. I AM NOT PLEASED AT ALL WITH THE 2011 TRAVERSE, I SHOULD HAVE STUCK TO MY FIRST THOUGHTS AND BOUGHT THE SUBURBON THAT I KNOW. THE TRAVERSE IS THE WORST VEHICLE I HAVE EVER OWNED, WHILE IT WAS BEING REPAIRED AT THE DEALERSHIP, THEY OFFERED ME ANOTHER ONE TO DRIVE....I LAUGHED, I WENT AND RENTED A YUKON. NOW WHEN I GO OUT OF TOWN I RENT A VEHICLE MY $40,000.00 TRAVERSE SIT IN THE DRIVEWAY AS A LAWN ORNAMENT. CHEVROLET IN FLORIDA GOT ME REAL GOOD, NOW THEY STATE I AM UPSIDE DOWN IN THIS VEHICLE AND AM NOT ABLE TO TRADE WITHOUT A BIG DOWN PAYMENT. FUNNY THEY SELL ME A LEMON AND I CAN'T EVEN MAKE LEMONADE WITH IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459416May 16, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
I AM WRITING TO INFORM YOU OF A RECENT SAFETY ISSUE WE HAD WITH OUR 2011 CHEVROLET TRAVERSE. ON WEDNESDAY, APRIL 25, 2012, I WAS PARKED IN SAID VEHICLE WITH THE KEYS OUT OF THE IGNITION, PUMPING GAS AT SMOKIN JOES ON INDIAN HILL IN LEWISTON. I HAD ALL THREE OF MY CHILDREN, AGES 8, 6, AND 5 IN THE VEHICLE. WHILE PUMPING GAS, MY VEHICLE BEGAN TO ROLL, RIPPING THE GAS NOZZLE FROM MY CAR, SPILLING GAS. I BEGAN TO RUN AFTER MY CAR AND THANKFULLY IT STOPPED JUST BEFORE ENTERING ONCOMING TRAFFIC. I THANK THE GRACE OF GOD THAT MY CHILDREN WERE NOT INJURED'MY HUSBAND LOOKED AT THE GEAR SHIFTER AND HE WAS ABLE TO POP IT OUT OF GEAR WITHOUT THE KEY IN THE IGNITION AND HIS FOOT OFF THE BRAKE PEDAL. ON THURSDAY, APRIL 26, 2012 I TOOK MY CAR INTO KIPO. THEY LOOKED AT MY VEHICLE AND ALSO CONFIRMED OUR FINDINGS, THAT THE CAR DOES, IN FACT, SLIP OUT OF GEAR WHEN THE KEY IS OUT OF THE IGNITION AND THE FOOT IS OFF THE BRAKE PEDAL'CONTACT WITH BILL WIRTHEIM, GM OF PADDOCK CHEVROLET, WHERE WE PURCHASED THE VEHICLE. MR. WIRTHEIM CONTACTED GENERAL MOTORS, WHO THEN DECLARED MY VEHICLE UNDER GM INVESTIGATION. A DRIVER FROM PADDOCK CAME TO OUR HOME TO PICK UP OUR VEHICLE. WE WERE CONTACTED BY JUSTIN,A REPRESENTATIVE FROM GM ON MAY 3. GM RETURN PHONE CALL FROM HIM UNTIL MONDAY, MAY 7. HE JUST WANTED A RECAP OF WHAT HAPPENED. THAT SAME DAY, MY HUSBAND FOLLOWED UP WITH PADDOCK, WHO CLAIMED THEY BELIEVED THE VEHICLE TO HAVE BEEN ALREADY REPAIRED BY KIPO, WHICH IT WAS NOT. THIS AFTERNOON, BILL WIRTHEIM CONTACTED MY HUSBAND AND TOLD HIM THEY WILL FIX THE VEHICLE AND WE CAN HAVE IT BACK. APPARENTLY THERE WAS A LIQUID THAT HAD PREVIOUSLY SPILLED OVER THE GEAR SHIFTER THAT SHORTED OUT. WE ARE NOT SATISFIED WITH THIS RESPONSE. THIS WASN'T JUST AN ISSUE OF A GEAR SHIFTER SHORTING OUT WHILE PARKED IN OUR DRIVEWAY. OUR CHILDREN WERE IN THE CAR THAT WAS PARKED ON AN INCLINE OF A BUSY GAS STATION AND INTERSECTION AND COULD HAVE BEEN KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456321April 24, 2012
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V151000 (VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES) AND STATED THAT BECAUSE HE RESIDED IN A WARMER CLIMATE STATE, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THAT HE RESIDED IN THE MOUNTAINS IN HIS STATE AND THAT HIS VEHICLE AND OTHERS IN THE STATE NEEDED TO BE INCLUDED IN THE RECALL. THE CONTACT CALLED THE MANUFACTURER BUT THE MANUFACTURER OFFERED NO ASSISTANCE. THE CONTACT STATED THAT HE WOULD HAVE THE VEHICLE REPAIRED ACCORDING TO THE RECALL, AT HIS EXPENSE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/29/12 *BF UPDATED 07/10/12 UPDATED 06/11/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455738April 19, 2012
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED DIFFICULTY STARTING. THE CONTACT ALSO STATED THAT THE VEHICLE LOST POWER AND STALLED INTERMITTENTLY. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC TEST THAT WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS THEN TEST DRIVEN AND THE FAILURE WAS DUPLICATED. THE DEALER REPLACED THE GROUND WIRES AND THE COMPUTER MODULE, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS NOT REPAIRED. THE VIN INFORMATION WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 11,000 AND THE CURRENT MILEAGE WAS 16,000. .,.UPDATED 05/15/12 * BF THE CONSUMER STATED GM WAS TAKING THE NECESSARY STEPS TO REPLACE HIS VEHICLE. UPDATED 05/21/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454155April 4, 2012
VEHICLE SPEED CONTROL, STEERING
PULLLING UP TO THE AIRPORT PARKING AS I WAS GETTING MY TICKET TO ENTER THE PARKING LOT THE GATE OPEN AND I STEP ON THE GAS TO CONTINUE WHEN THE TRUCK SHIFTED TO THE RIGHT BEING IN BETWEEN TWO BARRIERS THE TRUCK DID HAD MINOR SCRATCHES ON THE RIGHT BUMPER WHEN IT SHIFTED TO THE RIGHT I COULD NOT GO FORWARD OR REVERSE I GOT OFF TO SEE WHAT WAS WRONG AND I SAW SOMETHING UNDER THE RIGHT TIRE I GOT BACK IN THE CAR BUT COULD NOT MOVE I GOT OFF AGAIN AND TOOK A GOOD LOOK AND I SAW THE TIRED ROD WAS BROKEN THE INSIDE LOOK LIKE AN EXPLOSION ON THE INNER RIGHT SIDE I CALL ONSTAR AND THEY PROVIDED ME WITH A TOW TRUCK WE TOOK IT TO THE DEALER WHERE IT WAS BOUGHT ON MONDAY MY HUSBAND CALL AND THEY SAID THEY COULDNT COVER IT CAUSE IT WAS DUE TO A COLLISION WE SAID BUT WE DIDNT CRASH OR HIT ANYTHING ONLY WHEN IT SHIFTED BUT HAD NOTHING SEVERE ON THE BODY THEY SAID NO CONTACT YOUR INSURANCE WE CALL CHEVROLET CORPORATION AND THEY SAID THEY BELIEVE THE MECHANICS AND THEY WERE NOT GOING TO FIX ANYTHING SO THEY MADE OUR INSURANCE PAY FOR THE DAMAGE WHICH WE BELIEVE ITS VERY UNFAIR HAVING A WARRANTY WE GOT THE VEHICLE BACK AND WE HEAR A NOISE THE TIRES HAS 2 GASHES IT TOOK THEM 2 DAYS TO CALL BACK AND SAID NOTHING IS WRONG WITH THE VEHICLE AND THE TIRE AT THE MOMENT THEY CHECK IT WAS NOT LIKE THAT BUT NOW THEY NOTICE IS DAMAGE AND THEY MADE US CALL OUR INSURANCE AGAIN BECAUSE THEY WERE NOT GOING TO PAY FOR ANYTHING OR FIX IT. I BELIEVE THIS IS THE WORST SERVICE AND MOST OF ALL I COULD OF LOST MY LIFE DUE TO THIS INCIDENT OR LOST MY BABY SINCE I AM PREGNANT. I HAVE PICTURES TO PROVE WHERE AND WHAT HAPPEN TO IT ALSO TOW TRUCK MAN SAID IT WAS THE AXLE/TIRE ROD WHEN HE PICK IT UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448101February 15, 2012
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
PURCHASED 2011 TRAVERSE ON MONDAY, BY TUESDAY EVENING THE TRACTION CONTROL AND THE STABILITRAK SERVICE SOON CODES WERE SHOWING. THE PRESENT MILEAGE IS 440 AND THIS STARTED AROUND 350 MILES ON ODOMETER. ALSO, WHILE BACKING OUT OF DRIVEWAY ON INCLINE PUT CAR IN DRIVE AND LET OFF BRAKE BEGAN PRESSING GAS, THE CAR CONTINUED TO ROLL BACKWARDS UNTIL I PRESSED THE BRAKE AND GOT ON THE GAS AT THE SAME TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444850January 23, 2012
ENGINE AND ENGINE COOLING
THE HEATING AND COOLING LINES GOING TO THE REAR HEATING AND COOLING OF VEHICLE ARE IN DIRECT LINE OF ANYTHING KICKED UP FROM THE FROM RIGHT WHEEL. SHOULD THESE LINES BE CRUSHED OR BROKEN OPEN, A COMPLETE COOLANT LOSS WILL OCCUR. THESE COOLANT SHOULD BE SHIELDED FROM ROAD DEBRIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442344January 4, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE VEHICLE ROLLED BACKWARD AND FORWARD ON AN INCLINE WITH THE BRAKES ENGAGED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO NOTICED THE FAILURE AND STATED THAT THERE WAS NO REPAIR AVAILABLE. THEY VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 27,154.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438735December 6, 2011
ENGINE AND ENGINE COOLING
CALL VIBRATES AND SUDDENLY CAME TO A HALT. WAS ABLE TO MOVE THE CAR TO SHOULDER. PRIOR TO THIS I NOTICED THE CAR WAS SHOWING ME A RPM INDICATOR ON 2 AND 3 EVEN WHEN IN PARKED CONDITION, SCARY. MANAGED TO GET THE CAR TO DEALERSHIP. DEALERSHIP ADVISED THAT CYLINDER ARE MISFIRING, ABOUT 3 TO 4 OF THEM. SURPRISED THAT THIS CAN HAPPEN IN LESS THAN 9 MONTHS OF BUYING THE CAR... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438737December 6, 2011
ENGINE AND ENGINE COOLING, POWER TRAIN
THE VEHICLE ALWAYS ROLL BACKS WHEN YOU ARE STOPPED ON A SLOPE. THIS HAPPENS TO ME AT ALL TIMES WHEN I AM PICKING UP KIDS FROM SCHOOL AND HAVE A STOP SIGN AT A SLOPE. THE SLOPE IS NOT VERY STEEP AND OTHER CAR I HAVE DOES NOT HAVE THIS PROBLEM. JUST BIZZARE THAT YOU REALLY HAVE TO ACCELERATE YOUR WAY OUT, EVEN THEN THE CAR ROLLS BACK....ALMOST HIT ANOTHER VEHICLE BEHIND ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438707December 6, 2011
ENGINE AND ENGINE COOLING
CAR SHAKES AND VIBRATES WHEN STOPPED AT STOP SIGNS AND LIGHTS. CAR SUDDENLY CAME TO A COMPLETELY HALT. WAS ABLE TO GET HELP AND MOVE IT TO SHOULDER. WAS ABLE TO START THE CAR LATER IN THE DAY AND DRIVE TO THE DEALER. DEALER MENTIONED THAT 4 CYLINDERS ARE MISFIRING. SURPRISED THAT A CAR ONLY 9 MONTHS OLD AND WITH 11K MILES WOULD DO THAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436875November 23, 2011
POWER TRAIN
MY CHEVY TRAVERSE ROLLS BACK WHEN STOPPED AT A STOP SIGN ON A HILL BEFORE APPLYING THE GAS, WHEN YOU ATTEMPT TO TAKE OFF, YOU REALLY HAVE TO REV UP THE ENGINE OR LEAVE YOUR FOOT ON THE BRAKE WHILE APPLYING THE GAS OR IT WILL ROLL BACK. THIS HAPPENS ON ANY INCLINE NO MATTER SIZE. THE DEALER STATED THIS IS HOW THE CAR IS DESIGNED. WHAT MANUFACTURER WOULD DESIGN SOMETHING UNSAFE LIKE THAT? I FEAR FOR MY SAFETY IN THE SNOW AND ICE. MY SECOND INCIDENT INVOLVED BACKING OUT OF MY GARAGE, I BACKED APPROX 4 FT AND THEN HAD TO GO OVER A 3" SPEED BUMP, BUT MY CAR WOULDN'T CONTINUE TO GO BACKWARDS, UNTIL I REVVED UP TO 2000 RPMS. THEN IF FINALLY MADE IT OVER THE 3" HUMP. THEY SAY THIS IS NORMAL FOR THE 6 SPEED TRANSMISSION I HAVE BECAUSE OF THE "GREEN' ENVIRONMENT CHANGES MADE TO GIVE IT MORE FUEL ECONOMY. GREEN ENVIRONMENT OVER SAFETY WHAT IS OUR GOVERNMENT THINKING, IF THIS IS REALLY THE TRUTH. I AM NOW CONCERNED I WILL NOT BE ABLE TO KEEP MY CAR IN MY GARAGE, WHEN THE SNOW AND ICE FALL AS I WON'T BE ABLE TO REV IT THAT HIGH OR I WILL WRECK MY VEHICLE INTO THE SIDE OF MY GARAGE. I WOULD LIKE FOR GM TO MAKE THIS RIGHT AND IF NOT AND I HAVE A WRECK THEY PAY WHEN MY INSURANCE GOES UP DUE TO THEIR POOR DESIGN!! I DO LOVE THE STYLE AND ROOM IN MY SUV. THAT'S PROBABLY WHAT I WAS SOLD ON AS WELL AS THE COLOR. HOWEVER, THE ROOM IN THE VEHICLES MEANS NOTHING, WHEN I'M AFRAID I AM GOING TO CRASH INTO SOMEONE BEHIND ME. THIS IS ABSOLUTELY AN UNSAFE VEHICLE. GM NEEDS TO DO SOMETHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436365November 18, 2011
POWER TRAIN
THIS CHEVY TRAVERSE ROLLS BACK WHEN STOPPING AT A STOP SIGN ON A HILL. WHEN YOU ATTEMPT TO TAKE OFF, YOU REALLY HAVE TO REV UP THE ENGINE OR IT WILL ROLL BACK. THIS HAPPENS ON ANY INCLINE NO MATTER SIZE. THE DEALER STATED THIS IS HOW THE CAR IS DESIGNED. WHAT MANUFACTURER WOULD DESIGN SOMETHING LIKE THAT? MY 16 YEAR OLD IS DRIVING NOW, AND I WON'T ALLOW HER TO DRIVE THIS VEHICLE BECAUSE OF SAFETY ISSUES. I WOULD LIKE TO TRADE THIS CAR IN FOR SOMETHING SAFER, BUT THAT WOULD NOT BE ECONOMICALLY SMART SINCE I JUST PURCHASED IT 7 MONTHS AGO. I ALSO THINK THE HEADREST NEED TO BE REDESIGNED. THEY PROTRUDE TOWARD YOUR HEAD AND PUSHES YOUR HEAD FORWARD. NOT COMFORTABLE AT ALL. I WISH I COULD HAVE TEST DROVE THIS CAR FOR WEEK, I WOULD HAVE NEVER PURCHASED IT. I DO LOVE THE STYLE AND ROOM IN IT. THAT'S PROBABLY WHAT I WAS SOLD ON. HOWEVER, THE ROOM IN THE VEHICLES MEANS NOTHING, WHEN I'M AFRAID TO HAVE MY CHILDREN RIDING WITH ME IN THIS UNSAFE VEHICLE. GM NEEDS TO DO SOMETHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429407October 11, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE BRAKE WAS DEPRESSED INTO THE FLOORBOARD ABNORMALLY. THE FAILURE RECURRED INTERMITTENTLY AND THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC. THE FAILURE WAS LOCATED AT THE BRAKE MASTER CYLINDER AND THE ANTI-LOCK COMPUTER MODULE. THE DEALER REPLACED THE MASTER CYLINDER AND THE ANTILOCK COMPUTER MODULE, BUT THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 6,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426935September 23, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE ON AN INCLINE WITH THE BRAKE DEPRESSED, THE VEHICLE ROLLED BACKWARD WHEN HE REMOVED HIS FOOT FROM THE BRAKE TO THE ACCELERATOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INSPECTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 15,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 7,133. UPDATED 10/21/11 *BF UPDATED 12/23/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423962September 6, 2011
POWER TRAIN, FUEL SYSTEM, GASOLINE
WHILE IN THE DRIVE POSITION ON A HILL AT A STOP SIGN OR TRAFFIC SIGNAL, I REMOVED MY FOOT FROM THE BRAKE. THE VEHICLE BEGAN TO ROLL BACK ALMOST HITTING THE VEHICLE BEHIND ME. IT STARTLED ME AND ALMOST HIT THE CAR BEHIND. *TR IN THE SECOND INCIDENT, MY WIFE WAS PULLING BACK FROM PARKING SPOT WHICH HAS A SLIGHT INCLINE (GROUND LEVEL IN FRONT IS A BIT LOWER THAN THAT IN THE BACK). SHE REMOVED HER FOOT FROM THE BRAKE AFTER TRYING TO PARK OUT WITH THE GEAR 'R', THE VEHICLE NOW BEGAN TO ROLL FORWARD ALMOST HITTING A LITTLE STONE. MY WIFE WAS TERRIFIED. WE FURTHER TESTED THE VEHICLE ON VARIOUS HILLS/INCLINES BOTH IN DRIVE AND REVERSE AND IT CONTINUED TO ROLL IN THE OPPOSITE DIRECTION OF THE ENGAGED GEAR. APPARENTLY, THIS IS A CHARACTERISTIC OF THE AUTOMATIC TRANSMISSION ON THIS VEHICLE, AND IT DOES NOT HAVE "HILL-HOLD" OR "HILL ASSIST". HOWEVER, SINCE THIS FAMILY SUV CARRIES IS BEING DRIVEN BY MOTHERS, AND THIS MIGHT CAUSE THE SERIOUS SAFETY ISSUE. I SAW THERE ARE A LOT OF COMPLAINS OF THE SAME CASE, THIS ISSUE SHOULD BE BROUGHT UP AND CHEVROLET SHOULD DO SOME ACTION ON THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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