Chevrolet Traverse Complaints (2018)

465 consumer complaints on file.

#11130171September 18, 2018
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING ON RAINY DAY ABOUT 20 MPH THE ENGINE WOULD ALTERNATE BETWEEN A POWER SURGE TO NO POWER. THIS CONTINUED FOR SEVERAL MINUTES WHILE DRIVING (NOWHERE TO PULL OVER) UNTIL THE ENGINE COMPLETELY DIED. BOTH THE JERKING FORWARD AND THE SHUTOFF WHILE DRIVING COULD HAVE CAUSED A HORRIBLE ACCIDENT BUT FORTUNATELY WE WERE LUCKY. THE STREET WAS A CITY STREET, IT WAS A VERY WET ENVIRONMENT, AND I WAS GOING STRAIGHT. TRAFFIC WAS STOP AND GO SO THE CAR SPEED NEVER WAS HIGHER THAN ABOUT 20MPH. ALL EVENTS OCCURRED WHILE SUV WAS IN MOTION. ENGINE LIGHT WAS ON. TOOK CAR IN FOR SERVICE. THEY SAID NOTHING IS CURRENTLY A REPORTED ISSUE DURING THE DTC STATUS CHECK BUT THERE WAS A "HISTORY" OF "LIN BUS 14 LOST COMMUNICATION WITH DEVICE", AND A FEW REPORTS REGARDING INTAKE CAMSHAFT AND EXHAUST CAMSHAFT ISSUES. HAVE NOT HEARD THE DEALER'S ASSESSMENT YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129941September 17, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT LEASES A 2018 CHEVROLET TRAVERSE. WHILE DRIVING IN TRAFFIC, THE VEHICLE POWERED OFF, THE ENGINE FAILED, AND ALL THE INSTRUMENT PANEL INDICATORS FLICKERED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OUT OF TRAFFIC. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO ROLL WHEN THE GEAR WAS SHIFTED INTO PARK. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY ENGAGING THE EMERGENCY BRAKE. THE VEHICLE WAS TOWED TO COPELAND CHEVROLET (955 PEARL STREET, BROCKTON, MA 02301, (774) 257-5881). THE DEALER TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER DID NOT PROVIDE A DIAGNOSTIC REPORT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129241September 13, 2018
ELECTRICAL SYSTEM
AFTER GETTING THE RECALL DONE ON THE BACK UP CAMERA DONE. AT JIM GLOVER ON THE RIVER IN TULSA I CONTINUED HAVING ISSUES WITH CAMERA TOOK IT BACK AS THE PHONE CHARGER WAS ALSO HAVING PROBLEMS NOW AND THE CAMERA WASN'T FIXED. TOOK IT BACK SAID THEY DIDN'T FOLLOW ALL THE INSTRUCTIONS FOR THE RECALL AND NOW IT'S FIXED. ONE AGENT SAID THEY REBOOTED THE PHONE CHARGER WHEN I PICKED IT UP THE OTHER TOLD ME THEY DID NOTHING AS THE WAS NO PROBLEM WITH IT. ABOUT A FEW WEEKS LATER THE CAR ALARM STARTS GOING OFF RANDOMLY WITH IT ST OR NOT SET AND THE DRIVER MIRRORS DOORS NOT DEFROST. AGAIN I GOT THE OH NOTHING IS WRONG WITH IT IT IS FINE HEY STILL ALARM GOES OFF WITH OUR WITH OUT ALARM SET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120976August 20, 2018
LANE DEPARTURE: BLIND SPOT DETECTION
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. WHILE DRIVING 70 MPH AND ATTEMPTING TO CHANGE LANES, THE BLIND SPOT DETECTION SYSTEM FAILED TO OPERATE AS INTENDED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE CONTACT STATED THAT THERE WAS A DELAY IN THE BLIND SPOT WARNING INDICATOR NOTIFYING THE DRIVER OF A VEHICLE TO THE LEFT OR RIGHT SITUATED IN THE BLIND SPOT. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,500.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11121021August 20, 2018
STEERING, SUSPENSION, WHEELS
DRIVING THIS SUV ON THE ROAD THE INNER LINER UNDER THE FENDER STARTED TO COME DOWN AND RUB ON THE TIRE, SMELLY RUBBER WAS BEING BURNT AS I STOP RIGHT AWAY AND NOTICE THE WEAK CHEAP FABRIC THAT WAS IN-PLACE INSTEAD OF A HARD PLASTIC CAME DOWN ALMOST CAUSING A FIRE HAZARD !! WHAT A CHEAP CAR AND YES TO THOSE WHO OWN THIS CAR OR DRIVE IT YOUR IN DANGER BEWARE! THIS PRODUCT SHOULD BE REPLACED ASAP, BEFORE A COUNTER LAWSUIT HAPPENSGM!ALSO IVE NOTICE! IF YOU TURN YOUR WHEEL ALL THE WAY YOUR CV,JOINTS WILL MAKE THIS CLICKING NOISE LIKE THERE READY TO GO OUT ? TOOK IT TO MY DEALER AND THEY SAID GM TOLD THEM TO REPLACE A CREW TO STOP THE NOISE CALLED GM AND ASK THEM BUT THEY SAID NO WE DIDN'T ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119810August 14, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
MAIN SUNROOF (THE ONE THAT TILTS AND OPENS) SHATTERED. IT WAS CLOSED AT THE TIME, ALL WINDOWS WERE CLOSED, DRIVING STRAIGHT DOWN A GOOD, SMOOTH HIGHWAY AT 74 MPH, IN GOOD WEATHER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118044August 6, 2018
ENGINE
MY WIFE WAS DRIVING TO A COLLEGE INTERVIEW FROM RIO GRANDE CITY TX TO AUSTIN TX; WHILE SHE WAS PASSING BY PLEASANTOWN TX, THE SUV REDUCED THE SPEED BY ITSELF AND SHE COULD NOT GET IT UP PASSING 25 MILES PER HOUR. IT SEEMED LIKE A TRANSMISSION ISSUE. SHE WAS TOWED TO THE NEAREST CHEVROLET DEALER AND IS STILL THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115671August 3, 2018
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
DRIVING DOWN THE ROAD 35 MPH, CAR DIED ENGINE SHUT OFF ALL LIGHTS SHUT OFF. WOULD NOT RESTART, HAZARD LIGHTS WOULD NOT WORK!!!!!. WAS GOING UP HILL DID NOT HAVE ENOUGH POWER TO GET TO SIDE OF THE ROAD. ON STAR WOULD NOT WORK, KEY FOB WOULD NOT UNLOCK THE DOORS. ALL ELECTRICAL DEAD. WAS VERY DANGEROUS IN HEAVY TRAFFIC AND ALMOST GOT HIT TRYING TO SAVE PEOPLE AROUND. DEALERSHIP GOT US A LOANER AND A TOW. THEY SAY ITS THE BRAIN BOX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110258July 9, 2018
ENGINE, POWER TRAIN
NEW LEASE UNDER 8,000 MILES AND THE TRANSMISSION FAILED. WHILE STOPPED AT A RED LIGHT ON A HEAVILY TRAFFICKED ROADWAY, WHEN I HI THE GAS THERE WAS A LOUD GRINDING. THE TRANSMISSION WOULD NOT ENGAGE AGAIN AS I SAT IN THE MIDDLE OF MAIN ROADWAY WITH CAR SPEEDING BY AS MY WIFE, MY CHILDREN AND MY NIECE SAT IN THE VEHICLE WITH ME. AFTER TRYING TO GET THE TRANSMISSION TO ENGAGE IN "AWD" I WAS ABLE TO GET THE CAR OFF THE ROADWAY AND INTO A MUCH SAFER PARKING AREA. WHEN PUT INTO "PARK" THE CAR CONTINUED TO ROLL UNLESS THE "EMERGENCY BRAKE WAS ENGAGED. THE CAR IS CURRENTLY IN A DEALER IN MARYLAND AWAITING REPAIRS MORE THAN A WEEK LATER, AND I AM BACK AT HOME ON LONG ISLAND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109699July 5, 2018
UNKNOWN OR OTHER
I WOKE UP THIS MORNING AND MY REMOTE KEY DO NOT WANT TO CONNECT WITH THE VEHICLE. I THOUGHT MY BATTERY DIE BUT THAT WASN'T THE CASE. THE CAR WOULD NOT START, LOCKED OR UNLOCKED. THE CAR ALWAYS IN MY GARAGE. I HAD TO PUT THE KEY IN THE TRANSMITTER POCKET IN ORDER FOR THE CAR START. THIS IS VERY INCONVENIENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104574June 28, 2018
FUEL/PROPULSION SYSTEM
THE GIST OF THIS COMPLAINT IS THAT THERE IS NO WAY TO LOCK THE GAS FILLER DOOR, SO ANYONE AT ANY TIME CAN OPEN THE GAS FILLER DOOR AND POTENTIALLY ACCESS AND/OR CONTAMINATE THE FUEL. THIS IS A SAFETY AND ENVIRONMENTAL HAZARD. THERE IS NO GAS CAP, EITHER. ITS IS A "CAPLESS" DESIGN, SO ANYONE CAN ACCESS THE VEHICLE'S FUEL SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103486June 22, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, A FUEL ODOR WAS DETECTED IN THE CABIN OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (AUTONATION CHEVROLET ARROWHEAD, 9055 W BELL RD, PEORIA, AZ 85382, (623) 428-8851), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS OPENED. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103490June 22, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND WOULD NOT SWITCH GEARS EASILY. THE CONTACT STATED THAT EMISSION FUMES ENTERED INTO THE CABIN OF THE VEHICLE. IN ADDITION, THE CONTACT NOTICED A CLICKING NOISE ON THE FRONT PASSENGER AND DRIVER SIDE OF THE VEHICLE. SANDS CHEVROLET-SURPRISE IN SURPRISE, ARIZONA WAS MADE AWARE OF THE FAILURES AND DIAGNOSED THAT A DUSTING CAP MAY HAVE BEEN LOOSE ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TOWED TO AUTONATION CHEVROLET ARROWHEAD IN PEORIA, ARIZONA, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 8-432-436-5007. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102918June 20, 2018
STRUCTURE:BODY
MAIN SUNROOF (THE ONE THAT TILTS AND OPENS) SHATTERED. IT WAS CLOSED AT THE TIME, ALL WINDOWS WERE CLOSED, DRIVING STRAIGHT DOWN A GOOD, SMOOTH HIGHWAY AT 74 MPH, IN GOOD WEATHER, ON MAY 16, 2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099873June 4, 2018
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
PURCHASED A 2018 CHEVROLET TRAVERSE IN OCTOBER. BEGINNING WITHIN THE FIRST 30 DAYS THE CAR MADE A LOUD ROARING NOISE WHEN @ 2100 RPM AND GOING APPROXIMATELY 74 MPH. JUST THOUGHT IT WAS A FLUKE. THEN STARTING IN DECEMBER, WHILE TRAVELLING OUT OF TOWN, IT PERSISTED EVERY TIME WE DROVE IT. IT ALSO WOULD LOSE POWER OR SOMETHING STRANGE WHEN PUTTING IT IN GEAR AFTER BACKING OUT OF OUR DRIVEWAY. WE WOULD ACCELERATE FOR A SHORT DISTANCE WHEN THE RPM'S WOULD REV-UP TO 6-7,000 RPM BUT THE CAR WOULDN'T GO. IT WAS ALMOST AS IF IT WOULD SLIP ITSELF INTO NEUTRAL WHILE GOING DOWN THE ROAD. WE HAVE TAKEN THE CAR IN 4 DIFFERENT TIMES FOR REPAIR AND THE PROBLEM HAS NOT BEEN FIXED. THE CAR ALSO TURNS ITSELF OFF. THE PANEL GOES BLACK. WHEN WE START HEARING A LOUD RUMBLING NOISE WHILE SITTING IN NEUTRAL AT A FAST FOOD DRIVE THRU OR RED LIGHT WE TURN THE AIR CONDITIONING OFF TO TRY AND HEAR THE NOISE BETTER AND THE CAR DIES AND THE PANEL GOES BLACK. WE HAVE HAD TO ACTUALLY RE-START THE CAR. WE ARE EXTREMELY CONCERNED FOR THE SAFETY OF THIS VEHICLE AND ARE RETURNING IT DO THE DEALERSHIP TOMORROW FOR OUR FINAL TIME. THEY HAVE BEEN GIVEN NUMEROUS OPPORTUNITIES TO REPAIR THE PROBLEM AND THINGS ARE ACTUALLY GETTING WORSE. THIS IS SUCH A SHAME BECAUSE WE WERE SO EXCITED ABOUT OUR NEW CAR. WE LIVE ON A VERY BUSY ROAD WHERE VEHICLES AND 18 WHEELERS CAN GO IN EXCESS OF 70 MILES AN HOUR AND I AM AFRAID TO PULL OUT OF MY DRIVEWAY WITH THIS CAR. WE HAVE EVEN COASTED TO THE SIDE OF THE ROAD WHEN IT LOOSES POWER TO AVOID BEING HIT FROM BEHIND. THE DEALERSHIP WOULDN'T EVEN START REPAIRS UNTIL THEY COULD DUPLICATE THE PROBLEM. FINALLY A MECHANIC ROAD WITH US AND WITNESSED THE NOISE BUT THEY HAVE NOT BEEN ABLE TO "DUPLICATE" THE SLIPPING OUT OF GEAR TYPE PROBLEMS. SINCE IT IS HAPPENING REGULARLY NOW, MAYBE THEN CAN SEE FOR THEMSELVES. IT HAS TRULY BECOME A SERIOUS SAFETY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091612May 3, 2018
AIR BAGS, UNKNOWN OR OTHER
MY WIFE HIT A TELEPHONE POLE HEAD ON, VEHICLE WAS A TOTAL LOSS. VEHICLE HAD 3000 MILES ON IT. MY WIFE HAD A SEAT BELT ON BUT WAS STILL INJURED. . ALSO ON STAR NEVER CAME ON. AN INVESTIGATOR FROM GM WAS HERE TODAY,AND SAID I SHOULD GET A COPY OF HIS REPORT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11090088April 25, 2018
SERVICE BRAKES
109 MILES ON MY TRAVERSE 2018 & ENGINE LIGHT CAME ON WHEN I STARTED THE VEHICLE. DALE WILLEY AUTOMOTIVE REPLACED THE POWER BRAKE BOOSTER VACUUM CHECK VALVE & HOSE. DROVE IT AND WITHIN 2 DAYS WHILE RESTARTING THE VEHICLE, THE ENGINE LIGHT WAS BACK ON AGAIN. DROVE IT OVER THE WEEKEND AND RETURNED TO THE DEALER AT 438 MILES AND THE POWER BRAKE BOOSTER WAS REPLACED. HAVE HAD NO ISSUES AFTER THIS WAS DONE REGARDING THE BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090092April 25, 2018
ENGINE
AT 7,256 MILES, THE ENGINE LIGHT CAME ON. DALE WILLEY AUTOMOTIVE REPLACED THE ENGINE COOLANT FAN MOTOR & ASSEMBLY, AS IT WAS INTERMITTENTLY TURNING ON & OFF, CAUSING A CODE TO BE FIRED FOR THE ENGINE LIGHT. THE RADIATOR ALSO HAD TO BE REPLACED DUE TO A LEAK. ALSO, A FUSE HAD TO BE REPLACED THAT WAS INSTALLED INCORRECTLY BY THE FACTORY WITH A PLASTIC COATING COVERING THE METAL CONTACT OF THE FUSE WHICH WAS CAUSING INTERMITTENT POWER .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082326March 31, 2018
SERVICE BRAKES
AFTER ABOUT 1000 MILES THE BRAKES STARTED GRINDING, AND ALERT WOULD POP UP TO SERVICE THEM AND THEY WOULD BE A HEAVY VIBRATION AS THE ANTILOCK BRAKES WOULD BE KICKING IN EVEN AT VERY LOW SPEED'S. I BROUGHT THE VEHICLE BACK TO THE DEALERSHIP WHERE THEY REPLACED ALL OF THE BRAKE SENSORS, AFTER ANOTHER TWO WEEKS IT STARTED HAPPENING AGAIN THEY REPLACED THE WIRING HARNESS BECAUSE THEY SAID IT HAD A SHORT IN IT . BOTH TIMES I WAS TOLD THE PARTS ON NATIONAL BACKORDER WHICH LED ME TO BELIEVE THIS IS A LARGE PROBLEM. IT HAS NOW HAPPENED THE THIRD AND FOURTH TIME BUT I HAVE NOT HAD TIME TO BRING IT BACK TO THE DEALERSHIP. I LOST ALMOST 2 WEEKS OF HAVING THE CAR IN THE FIRST TWO MONTHS THAT I'VE OWNED IT. IT NOW HAS 3500 MILES ON IT. THE PROBLEM IS HAPPENING AT 5 MPH AND EVEN ON THE HIGHWAY EVERY TIME THE BRAKES WERE TOUCHED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080407March 21, 2018
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING ON A 45 MPH ROAD, SLOWLY COMING TO A STOP WHEN THE ENGINE STARTED TO SPUTTER, ALMOST LIKE A PUTT-PUTT FEELING. WHEN I CAME TO A COMPLETE STOP, & THE AUTO STOP FEATURE CLICKED ON, THE CHECK ENGINE LIGHT CAME ON. WHEN I RESUMED DRIVING & TRIED TO GET UP TO THE POSTED SPEED LIMIT, IT WAS HARD TO ACCELERATE. I WAS ABLE TO GET TO THE POSTED SPEED LIMIT OF 55 MPH, BUT IT FELT LIKE THE ACCLERATOR WAS RESISTING. I THOUGHT MAYBE THE SENSOR CAME ON BY ACCIDENT, SO WHEN I GOT HOME, I POWERED THE VEHICLE OFF, WAITED 30 SECONDS, & POWERED IT BACK ON. THE CHECK ENGINE LIGHT REMAINED ON. I WAS ABLE TO TAKE THE VEHICLE IMMEDIATELY TO THE DEALERSHIP WHERE THEY WERE ABLE TO DIAGNOSE THAT THE CRANKSHAFT WIRING HARNESS SENSOR NEEDED TO BE REPLACED. MY CAR AT THE TIME OF BEING DROPPED OFF AT THE DEALERSHIP HAD APPROXIMATELY 9000 MILES ON IT, & I PURCHASED IT IN NOVEMBER 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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