Chevrolet Traverse Complaints (2018)

465 consumer complaints on file.

#11280297November 15, 2019
SEAT BELTS
ATTEMPTED TO PUT SEAT BELT ON. WON'T LATCH THEREFORE DOESN'T STAY ON. CAR WAS STATIONARY AT TIME FIRST ATTEMPTED TO USE THE SEAT BELT, WAS IN MOTION WHEN MADE SEVERAL OTHER ATTEMPTS. INTERIOR LOCKING MECHANISM MUST BE BROKEN/DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278058November 4, 2019
UNKNOWN OR OTHER
MY 2018 CHEVY TRAVERSE HAVE AN ISSUE GOING IN PARK EVERY TIME I PUT IT IN PARK THE DASH INDICATES SHIFT TO PARK AND I CAN'T TURN THE VEHICLE IGNITION OFF I CONTACT THE DEALER AND THEY SAID THERE IS AN ISSUE WITH THE SHIFTER THAT THEY'LL REPLACE IT THIS PROBLEM IS REALLY ANNOYING AND I HAVE TO SIT THERE AND PLAY WITH THE SHIFTER UNTIL IT GOES OFF. THIS IS A KNOW ISSUE AND A RECALL NEEDS TO BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11276886October 29, 2019
UNKNOWN OR OTHER
RECEIVED MY VEHICLE DROVE IT TO A PARKING LOT. WHEN I CAME OUT TO START IT, IT WOULD NOT START. CALLED DEALERSHIP AND HAD TO GET IT TOWED TO THE DEALERSHIP, DUE TO KEY FOB'S NOT WORKING PROPERLY WITH VEHICLE. THE KEY FOBS WERE BEING REPROGRAMMED WITH THE VEHICLE, WE WAITED 3 HOURS TO FIND THEY COULD NOT BE REPROGRAMMED AND HAD TO ORDER NEW ONES. WE WERE SENT HOME WITH A LOANER AND WAITED ANOTHER WEEK TO RECEIVE OUR VEHICLE. SOMETIMES WHEN IN VEHICLE IT WILL BEEP FOR NO REASON LIKE IT DOES WHEN THE DOORS CLOSE AND KEYS ARE LEFT IN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11276889October 29, 2019
UNKNOWN OR OTHER
AFTER 3 MONTHS OF HAVING MY NEW VEHICLE, MY AC WOULD BLOW HOT AIR. I CONTACTED THE DEALER BROUGHT IT IN AND WAS TOLD THERE WAS NOTHING WRONG WITH THE AC. WAITED ABOUT ANOTHER MONTH AND IT STILL WAS BLOWING HOT AIR. I BROUGHT IT TO A DIFFERENT DEALER AND WAS TOLD ABOUT ISSUES WITH THE AC AND SURE ENOUGH IT HAD TO BE REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11276883October 29, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
VEHICLE WAS STOPPED ON A STEEP CITY STREET BEHIND ANOTHER VEHICLE TURNING LEFT. VEHICLE WENT TO MOVE FORWARD AND TURN LEFT AND IT SHUT OFF AND ROLLED BACKWARDS DOWN THE STEEP HILL. WHEEL COULD NOT BE TURNED, BRAKES COULD NOT BE PRESSED, WHEN GAS WAS PRESSED IT DID NOT GO FORWARD, IT ROLLED BACKWARDS IT WAS LIKE IT SHUT OFF AFTER BEING IN AUTO STOP MODE. PARKING BRAKE ASSIST CAME ON AUTOMATICALLY AND VEHICLE ROLLED INTO A CEMENT POLE. VEHICLE WAS ABLE TO BE RESTARTED. PARKING BRAKE WOULD NOT RELEASE. HAD TO SHUT OFF VEHICLE, RESTART AND TRIED TO RELEASE PARKING BRAKE 5 MORE TIMES BEFORE IT RELEASED. THIS VEHICLE OFTEN ROLLS BACKWARDS AFTER BEING IN AUTO STOP MODE AND THE GAS NEEDS TO BE PUSHED HARD IN ORDER FOR IT TO GO FORWARD. THIS VEHICLE FEELS LIKE IT SLOWS DOWN WHEN PRESSING THE GAS AT TIMES AND YOU NEED TO PUSH THE GAS PEDAL HARDER. THE BRAKES SQUEAK OFTEN WHEN WET AND COLD AND SOMETIMES WHEN STARTING THE VEHICLE THE BRAKE WILL NOT ALLOW YOU TO PUSH IT DOWN, YOU HAVE TO PUSH IT SEVERAL TIMES, LET UP AND PUSH IT AGAIN BEFORE THE VEHICLE WILL START.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11270363October 23, 2019
POWER TRAIN
WHEN TURNING OFF CAR AND HAVE GEAR ON PARK LIGHT APPEARS WITH "SHIFT TO PARK" AND LIGHT WILL NOT TURN OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270509October 23, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
2018 CHEVY TRAVERSE WHEN DECELERATING AROUND SPEEDS UNDER 35MPH CITY DRIVING THE VEHICLE WILL RANDOMLY REV UP AND THE RPM WILL GO UP TO 4000 OR 5000 RPM, THIS ALSO HAPPENS WHILE BRAKING. SOMETIMES THE CAR WILL JERK FORWARD AS IF IT WAS GOING TO ACCELERATE AND OTHER TIMES IT JUST STAYS AT A HIGH RPM FOR 5 SECONDS OR LESS UNTIL I EITHER COME TO A COMPLETE STOP OR TRY TO ACCELERATE AND IT DOES NOT RESPOND. THE ENGINE SOUNDS LIKE IT IS IN NEUTRAL AND THE ACCELERATOR IS BEING HELD DOWN. IT ALSO DOES NOT RESPOND TO THE GAS PEDAL WHEN IT IS REVING LIKE THIS, AND IF I TRY TO ACCELERATE THE CAR WILL EVENTUALLY KICK INTO GEAR AND LUNGE FORWARD. TOOK IT TO THE DEALER WITHING THE FIRST FEW MONTHS OF OWNING IT AND THEY COULD NOT REPLICATE THE ISSUE AND SAID THE COMPUTER DID NOT RETURN ANY ISSUE. THIS PROBLEM COMES AND GOES SINCE I BOUGHT THE CAR BRAND NEW IN 2018 AND CONCERNS ME, BECAUSE IT FEELS AS IF THE CAR IS ACCELERATING ON ITS OWN AND MAY CAUSE ME TO CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270141October 22, 2019
POWER TRAIN
SEVERAL INSTANCES HAVE OCCURRED WHEN I HAVE PUT THE VEHICLE IN PARK AND ATTEMPTED TO TURN THE VEHICLE OFF I RECEIVED A MESSAGE "SHIFT TO PARK", EVEN THOUGH THE VEHICLE IS ALREADY IN PARK. WHEN THIS OCCURS, IT WILL NOT ALLOW ME TO TURN THE VEHICLE OFF. IT WILL TAKE SEVERAL MINUTES OF SHIFTING THE VEHICLE FROM DRIVE TO PARK BEFORE IT WILL REGISTER THE PARK POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268002October 11, 2019
UNKNOWN OR OTHER
OCTOBER 11, 2019 - WHEN GOING TO TURN VEHICLE OFF I GET AN ALERT TO PUT VEHICLE IN PARK ON CONSOLE EVEN THOUGH VEHICLE IS ALREADY IN PARK. HAS BEE DOING THIS FOR 1 WEEK. JIGGLING SHIFTER SOMETIMES WORKS. SOMETIMES NECESSARY TO RESTART VEHICLE AND MOVE FORWARD AND BACK. APPEARS THERE ARE MULTIPLE OTHER REPORTS OF THIS BUT NO RECALL AS OF YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265802October 3, 2019
POWER TRAIN
WHEN I SHUT OFF MY CAR IT SAYS TO SHIFT INTO PARK REGARDLESS OF THE FACT THAT IT IS AND WON'T SHUT OFF FOR A WHILE I THINK THE SHIFTER HAS A DEFECTIVE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258724September 28, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHEN I ATTEMPT TO TURN MY VEHICLE OFF, I GET A MESSAGE ON THE SCREEN THAT SAYS TO PUT THE CAR IN PARK. I VERIFIED THAT THE CAR IS IN PARK AND THE SCREEN READS THAT IT IS. THE MESSAGE CONTINUES, AND THE VEHICLE WILL NOT ALLOW ME TO SHUT ANYTHING OFF OR LOCK THE VEHICLE. THE VEHICLE JUST CONTINUES TO CHIME. THE ONLY RECOURSE IS TO DISCONNECT THE BATTERY. BUT THEN, I CANNOT LOCK THE VEHICLE. I HAVE INCLUDED A PICTURE OF THE SCREEN TO SHOW WHAT I AM SEEING. I HAVE SEEN SEVERAL ISSUES ONLINE REGARDING GM VEHICLES WITH THIS ISSUE. I WAS TOLD BY THE DEALERSHIP, WHO HAS LEFT ME STRANDED WITHOUT A CAR, THAT THEY HAVE SEEN THIS BUT THERE ARE NOT ENOUGH ISSUES OUT THERE TO WARRANT A RECALL. IT WOULD SEEM TO ME THAT THIS IS A SAFETY ISSUE THAT SHOULD REQUIRE IMMEDIATE ATTENTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258044September 25, 2019
POWER TRAIN
THE VEHICLE AUTO-STOPPED AT A STOP SIGN. WHEN IT RESTARTED AND I MADE A RIGHT TURN OUT OF MY NEIGHBORHOOD, THE VEHICLE WOULD NOT ACCELERATE, IT WOULD ONLY LURCH. IT LURCHED AS IF SOMEONE WAS PUNCHING THE GAS PEDAL QUITE AGGRESSIVELY. THE VEHICLE'S ENGINE LIGHT EVENTUALLY ILLUMINATED. THE CAR HAD TO BE TOWED. AT THIS TIME THERE IS A SERVICE BULLETIN FOR THIS ISSUE (FROM FEBRUARY 2018) BUT NO KNOWN REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257807September 24, 2019
FORWARD COLLISION AVOIDANCE, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THE FORWARD ALERT SYSTEM BECAME INOPERABLE AND FAILED TO BEEP WHEN A VEHICLE WAS IN VIEW. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MORAN CHEVROLET CLINTON TWP (35500 GRATIOT AVE, CLINTON TWP, MI 48035, (866) 774-3206) WHO STATED THAT THE VEHICLE WAS WORKING AS DESIGNED AND THE FEATURE WOULD BE ACTIVATED BY SPEED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 4,000.*PM*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256758September 19, 2019
ENGINE, POWER TRAIN
THE CAR DOES NOT REGISTER WHEN THE CAR IS IN PARK AFTER I TURN IT OFF. IT READS 'SHIFT TO PARK' AND I HAVE TO SPEND SEVERAL MINUTES JIGGLING THE SHIFTER OR RESTARTING THE CAR AND GOING THROUGH DIFFERENT GEARS. IT IS A VERY BIG INCONVENIENCE. I TOOK IT TO THE REPAIR SHOP AS IT STARTED RIGHT AFTER THE WARRANTY RAN OUT. THEY SAID EITHER THE SHIFTER NEEDS TO BE REPLACED OR THE GEARBOX VIA A CONVERSATION THEY HAD WITH SOMEONE THEY HAD AT CHEVY. THEY WERE TOLD CHEVY AND GMC ARE AWARE OF IT BEING A PROBLEM BUT IT'S NOT ON A RECALL LEVEL YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256472September 18, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. WHILE ATTEMPTING TO PARK THE VEHICLE, THE GEAR SHIFTER FAILED TO SHIFT INTO GEAR AND THE "SHIFT TO PARK" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO CAMINO REAL CHEVROLET (2401 S ATLANTIC BLVD, MONTEREY PARK, CA 91754, (323) 264-3050) WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 9. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256085September 17, 2019
UNKNOWN OR OTHER
WHEN PARKING SHIFT INTO PARK AND CAR SAYS TO" SHIFT INTO PARK", AND WILL NOT TURN OFF. TAKES MULTIPLE SHIFTS TO GET CAR TO RECOGNIZE IT ALREADY IS IN PARK. THIS HAS DONE THIS FOR WEEKS, NOT JUST ON DATE LISTED BELOW. STILL UNDER WARRANTEE AND THEY CHARGED US TO FIX IT ON 09/16/2019. HEADING TO DEALER SHIP 09/17/2019 TO FIGHT FOR MONEY BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255823September 16, 2019
ELECTRICAL SYSTEM
MULTIPLE INSTANCES HAVE OCCURRED WHERE ENTERTAINMENT SYSTEM AND OTHER AREAS OF DASH RANDOMLY SHUTDOWN WHILE DRIVING. MUSIC CAN NOT BE PLAYED, TURN SIGNAL SOUNDS ARE NO LONGER HEARD, AND VOICE OPERATIONS DO NOT WORK. TURNING CAR ON AND OFF DOES NOT SOLVE PROBLEM, HOWEVER AFTER SITTING OVER NIGHT SEEMS TO WORK NORMAL. MOST RECENT TWO INSTANCES HAPPENED SEPTEMBER 14TH, 2019 AND SEPTEMBER 8TH, 2019 SO JUST A WEEK APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253856September 10, 2019
ENGINE, SERVICE BRAKES
2018 CHEVY TRAVERSE. CONSUMER WRITES IN REGARDS TO VARIOUS DEFECTS WITH VEHICLE. *LD THE CONSUMER STATED THE AUTOSTOP BECAME INOPERABLE, A POPPING SOUND WAS HEARD ON THE PASSENGER SIDE, PARKING WOULD NOT RELEASE, AND THE LOW ENGINE OIL LIGHT ILLUMINATED. THE CONSUMER ALSO STATED THE RADIO WOULD NOT WORK PROPERLY, THE REAR BRAKE CALIPERS LOCKED UP, THE GEAR WOULD NOT SHIFT INTO PARK, THE WINDOWS INADVERTENTLY ROLL DOWN WHILE THE VEHICLE WAS OFF AND THE DASHBOARD WAS BROKEN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253552September 6, 2019
POWER TRAIN, UNKNOWN OR OTHER
TAKATA RECALL MY 2018 CHEVROLET 3LT AWD TRAVERSE THAT WAS PURCHASED IN MARCH 2018 AND WITH ONLY 15K MILES DOES NOT RECOGNIZE THAT IT IS IN PARK WHEN PLACED IN PARK. WHEN THE ENGINE IS SHUT OFF, AN ALERT POPS UP TELLING US TO SHIFT TO PARK AND WILL NOT FULLY SHUT DOWN. WE THEN HAVE TO WIGGLE AND MOVE THE SHIFT GEAR INTO DIFFERENT GEARS TO ATTEMPT TO GET IT TO ACCEPT THE FACT THAT IT IS IN PARK. MOST TIMES IT TAKES 10 MINUTES OR MORE TO SHUT IT DOWN. THIS HAPPENS EVERYTIME THE TRAVERSE IS DRIVEN. I HAVE BEEN STRANDED WITH MY KIDS BECAUSE OF IT NOT SHUTTING DOWN. WE WERE TOLD THAT WE NEED A NEW SHIFT GEAR ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244840August 18, 2019
ENGINE
I HAVE HAD ISSUES WITH MY 2018 TRAVERSE SINCE DECEMBER. THE PROBLEM STARTED AROUND 9,000 MILES. I TOOK MY VEHICLE INTO THE DEALERSHIP AND THEY COULD NOT DUPLICATE THE ISSUE. I WOULD PUT THE VEHICLE IN DRIVE AND THE "D" LIGHT WOULD BLINK BUT THE CAR WOULD NOT MOVE. IN MARCH AFTER SEVERAL TRIPS TO THE DEALERSHIP THEY FINALLY REPAIRED THE VEHICLE. THEY REMOVED THE TRANSMISSION AND REPLACED A SENSOR. THE VEHICLE DID NOT HAVE ANY ISSUES UNTIL JULY 23RD WHEN DRIVING ON A CITY ROAD THE CAR GOT STUCK IN FIRST GEAR. I WAS PUSHING THE GAS PEDAL AND THE CAR WOULD NOT GO OVER 20 MPH. I TOOK THE VEHICLE IN AND THEY REPLACED THE TCM AND SOLENOID SENSOR. I PICKED UP THE VEHICLE ON 8/8 ONLY TO RETURN ON 8/15 WHEN THE CAR STALLED AND JERKED WHILE I WAS DRIVING. ON 8/16 I SPOKE WITH THE DEALERSHIP WHO INFORMED ME CHEVROLET ADVISED THEM TO CLEAR THE CODE AND RETURN THE VEHICLE TO ME. THIS IS A KNOWN ISSUE TO THEM AND THE ENGINEERING DEPARTMENT IS WORKING ON FIGURING OUT THE PROBLEM. AS OF 8/18/2019 THIS VEHICLE HAS SPENT 47 DAYS IN THE SHOP FOR REPAIRS AND HAS 10 REPAIR ORDERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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