Chevrolet Traverse Complaints (2018)

465 consumer complaints on file.

#11311237February 24, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
SHIFT TO PARK ERROR MESSAGE WHILE THE VEHICLE IS IN PARK. THIS PREVENTS TURNING THE VECHICLE OFF, LOCKING THE DOORS, ETC. THIS PROBLEM HAS BEEN WELL DOCUMENTED ON SEVERAL THOUSAND VEHICLES. HOWEVER, GM HAS ONLY QUIETLY FIXED PROBLEM CASE BY CASE AND WILL NOT COVER UNDER POWER TRAIN WARRANTY. A NATIONAL RECALL SHOULD BE ISSUED ASAP TO FIX AND REPLACE THE SHIFTER. POSES A SAFETY ISSUE AS WELL SINCE IT INVOLVES A FAULTY GEAR SHIFTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306638February 3, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
EXPORT VERSION ONLY. COUNTRY: COLOMBIA. 1. SHITF TO PARK. WHEN YOU PARK THE VEHICLE ASK YOU TO PUT IT IN PARK AND IT IS ALREADY. DEALER IS WORKING ON THAT AS I WRITE THIS THREAD. TECH FOUND A RECALL OR BULLETIN FROM MANUFACTURER TO REPAIR OR POSSIBLE REPLACEMENT OF SOME PARTS 2. SERVICE STABILITRACK. IN MANY AND RAMDOM OCACIONS THIS SERVICE LIGHT COMES ON AND 20 SECONDS LATER GOES OFF. WHEN STOPPING AT A LIGHT. DEALER UNABLE TO DUPLICATE AND NO FIX YET 3. FUEL ECONOMY SYSTEM, IT DOES NOT WORK RIGHT NOW, AND IT HAPPENED TWICE BEFORE. DOES NOT TURN OFF WHEN YOU STOP AT A TRAFFIC LIGHT. DELAER HAS UPDATED SOFTWARE IN ORDER TO REMEDY THIS ISSUE. 4. LOCKING AUDIO CONFIRMATION. WHEN YOU MANUALLY LOCK THE DOORS IT GIVES YOU AN AUDIO OR LIGHTS CONFIRMATION. IT DOES NOT WORK ANY MORE. DEALER LOOKING INTO THIS ISSUE. 5. ELECTRIC PARKING BRAKE. THE ELECTRIC PARKING BRAKE ACTIVATED IT SELF WHILE DRIVING IN TRAFFIC. HEAVY TRAFFIC SITUATION 5 MPH AND THE E. BRAKE CAME ON AND STAYED ON. THE VEHICLE DID NOT MOVE FORWARD OR BACKWARDS. TURN THE ENGINE OFF SEVERAL TIMES, PUT IN PARKING, NEUTRAL ETC ETC. AFTER 5 MINUTES OF BLOCKING TRAFFIC HAD TO FORCE THE VEHICLE TO THE SHOULDER. ALMOST DID NOT MAKE IT. TURN VEHICLE OFF AND CALLED THE FLAT BED. WHILE WAITING 15-20 MINUTES LATER TURN VEHICLE ON AND SURPRISE!!! IT WAS FIXED. MAGIC. THE E BRAKE WAS OFF AND THE VEHICLE WAS FREE. WHILE THIS WAS GOING ON THE E BRAKE LIGHT (RED) WAS ON, AND SERVICE PARKING BRAKE LIGHT (AMBER) WAS FLASING ALL THE TIME. DEALER DID AN UPDATE TO THE SYSTEM AND NOT SURE IF IT WILL HAPPENED AGAIN. BUT THIS IS THE THIRD TIME THIS HAPPENED. ONCE AT MY HOUSE ABOUT SIX MONTHS AGO BUT IT TOOK ABOUT 1 MINUTE AND IT FIX IT SELF SO I DID NOT PAY ATTENTION TO IT. THE SECOND TIME IT HAPPENED TO MY WIFE AT A SHOPPING CENTER BUT SHE LEFT IT IN THE LOT AND WENT BACK SHOPPING AND WHEN IT CAME OUT IT WAS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306745February 3, 2020
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
3 RD TIME REPAIR SUNROOF -LEAKING ISSUE 3RD TIME REPAIR TRANSMISSION- TELLING ME TO PUT CAR IN DRIVE WHEN THE VEHICLE IS IN DRIVE. TURNED VEHICLE OFF RESTARTED -ACCELERATED ON ITS ON WHEN VEHICLE IN DRIVE. ELECTRICAL PASSENGER WINDOW STARTING NOT TO GO DOWN MUST HIT BUTTON SEVERAL TIMES. THIS IS HAPPENING DAILY NOW. RIGHT FRONT MAKING A AWFUL SOUND 2ND TIME BROUGHT IN FOR REPAIR. RADIO-AND XM NOT WORKING- BLUETOOTH NOT CONNECTING. THIS TRAVERSE HAS BEEN A BIG DISAPPOINTMENT. ALWAYS SOMETHING WRONG NOW ELECTRICAL STUFF..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302881January 29, 2020
POWER TRAIN
WHEN CAN GOES IN PARK AND I TURN THE CAR OFF A WARNING MESSAGE TELLS ME THE CAR IS NOT IN PARK AND WON'T SHUT DOWN. I HAVE TO TURN THE CAR BACK ON DRIVE OR REVERSE AND ATTEMPT AGAIN. THIS HAS HAPPENED 5 TIMES IN TWO DAYS. I HAVE THIS AS A VIDEO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301925January 26, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
FOR THE PAST SEVERAL MONTHS WE HAVE BEEN HAVING DIFFICULTY TURNING OFF THE ENGINE, WITH AN ERROR WARNING US TO 'SHIFT TO PARK', WHEN IT IS ALREADY IN PARK POSITION. THIS RENDERS THE DRIVER UNABLE TO TURN OFF THE VEHICLE AND WILL LEAD TO BATTERY DRAIN. WE BROUGHT THE VEHICLE ONCE AGAIN TO LUCAS CHEVROLET SERVICE DEPARTMENT ON DECEMBER 31ST TO FIX THIS AND WERE MADE AWARE THAT THIS IS A KNOWN PROBLEM, NOT YET AT THE RECALL LEVEL. IT HAS NOW BEEN A MONTH SINCE THE SERVICE DEPARTMENT ORDERED THE PART NEEDED TO MAKE THE REPAIR, ASSUMING THEY EVEN KNOW WHAT THAT IS. THIS IS ABSOLUTELY UNACCEPTABLE CONSIDERING WE WERE TOLD THE PART WOULD BE DELIVERED IN JUST A FEW DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301555January 24, 2020
SERVICE BRAKES, SEAT BELTS
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WITHOUT THE DRIVERS SEAT BELT SECURELY LATCHED, THE HILL ASCENT AND DESCENT FUNCTION BECAME INOPERABLE. THE CONTACT THAT WHILE THE VEHICLE WAS ON AN INCLINE, THE HILL DESCENT FEATURE FAILED AND THE VEHICLE ROLLED BACKWARDS AND STALLED. THE VEHICLE WAS TAKEN TO WENTWORTH MOTORS DEALER, (139 FRANKLIN ST, DANSVILLE, NY 14437, (585) 204-0905) AND IT WAS CONFIRMED THAT THE FEATURE WOULD BE DISENGAGED IF THE SEAT BELT WAS NOT SECURELY FASTENED. THE TECHNICIAN INFORMED THE CONTACT THAT THERE WAS NO FIX FOR THE FAILURE HOWEVER, TO PREVENT THE FAILURE THE SEAT BELT SHOULD BE WORN AT ALL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATE 21,958.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301240January 22, 2020
UNKNOWN OR OTHER
THE VEHICLE REGULARLY WILL NOT SHUT OFF DUE TO THE SHIFTER SENSOR INDICATING IT IS NOT IN PARK. THIS HAS AFFECTED THE ABILITY TO LOCK THE VEHICLE, AFFECTS THE BATTERY LEVEL, AND ALSO HAS BEEN REPORTED TO CAUSE INSTANCES WHERE THE VEHICLE OPERATES AS IF IT IS IN NEUTRAL INSTEAD OF PARK...ALLOWING IT TO ROLL ALTHOUGH SHIFTER IS IN PARK. UPON CALLING CHEVY, THIS IS ONLY COVERED UNDER THEIR BUMPER TO BUMPER WARRANTY WHICH IS UP IN 36,000 MILES OR 3 YEARS. THIS ISSUE MOST COMMONLY OCCURS BEFORE THE POWERTRAIN WARRANTY EXPIRES, YET IS NOT INCLUDED IN THE POWERTRAIN WARRANTY. THE SHIFTER MUST BE REPLACED DUE TO THIS SENSOR FAILURE AND IS AT THE OWNER'S EXPENSE. ACCORDING TO THE CHEVY DEALERSHIP THIS IS A VERY COMMON PROBLEM THAT THEY ARE NOT BEING HELD ACCOUNTABLE FOR. I WOULD LIKE TO SEE ACTION TAKEN TO ADDRESS THIS INCLUDING AND NOT LIMITED TO A RECALL OF THE PART WHICH IS CLEARLY FAULTY, OR THAT IT BE COVERED IN THEIR POWERTRAIN WARRANTY BEING THAT THE POWERTRAIN DOES NOT OPERATE WITHOUT THE SHIFTER-IT'S IMPOSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300357January 19, 2020
STEERING
I STARTED MY CAR AND IT FELT WEIRD AND MADE A STRANGE NOISE. AN ERROR MESSAGE CANDE ON SAYING 'STEERING ASSIST IS REDUCED, DRIVE WITH CARE. I DROVE A FEW BLOCKS AND THE MESSAGE REMAINED ON UNTIL I RETURNED TO MY HOME. MY BACKSEAT REMINDER ALARM ALSO DOES NOT WORK ANYMORE. MY CAR IS A 2018 CHEVY TRAVERSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299716January 16, 2020
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING, THE VEHICLE FAILED TO ACCELERATE AND A NOISE WAS COMING FROM THE ACCELERATOR PEDAL WHEN IT WAS DEPRESSED. THE DRIVER ATTEMPTED TO COAST TO THE SIDE OF THE ROAD DEPRESSING THE BRAKE PEDAL BUT THE BRAKES SEIZED. THE DRIVER STAYED TO THE SIDE UNTIL THE VEHICLE COME TO A COMPLETE STOP. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE AS NORMAL. THE VEHICLE WAS LATER TAKEN TO GANDRUD CHEVROLET DEALER, (919 AUTO PLAZA DR, GREEN BAY WI 54302, (920) 309-5444) WHERE THE VEHICLE WAS REPAIRED BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297802January 7, 2020
UNKNOWN OR OTHER
SHIFT TO PARK NOTIFICATION WHEN CAR IS PARK. OTHER FORUMS WITH SAME MODEL TRAVERSE IS HAVING THE SAME ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297562January 7, 2020
POWER TRAIN
TRANSMISSION SLIPPING THROUGH FIRST AND FOURTH GEARS, CAR SLOW RESPOND, JERKING, SHUDDER. AFRAID TO DRIVE CAR- BECAUSE SAFETY ISSUE VEHICLE-WILL SAY PUT CAR IN DRIVE. WHEN THE VEHICLE IS IN DRIVE. VEHICLE WILL NOT GO IN AUTO STOPPED MODE. VEHICLE ROARS -TO THE RIGHT WHEN DRIVING RIGHT FRONT BAD. THE DEALER TOLD ME THERE IS AN INTERNAL RECALL ON THE TRANSMISSION-THEY ARE AWARE OF THE ISSUES. THEY ARE NOT MAKING IT PUBLIC-THEY ARE JUST REPAIRING AS CUSTOMERS BRING THEM IN WITH COMPLAINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297518January 6, 2020
UNKNOWN OR OTHER
DRIVING DOWN HIGHWAY AND ALL OF THE SUDDEN A LOUD POP NOISE LIKE A SHOTGUN HIT MY SUNROOF, FOLLOWED WITH CRACKLING NOISE THAT IMMEDIATELY TOLD ME THAT UNDERNEATH THE SHADE THAT THANKFULLY ACTED AS A PROTECTION TO ME AS I WAS DRIVING WAS A MY SUNROOF THAT FOR NO APPARENT REASON EXPLODED. THIS HAS TO BE A RECALL OF SOME KIND! SO SCARY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296787January 3, 2020
POWER TRAIN
WE WERE TRAVELING ON VACATION AND WERE 2.5 HRS AWAY FROM HOME AT THIS TIME. WE STOPPED TO PUT GAS. WHEN WE EXIT THE GAS STATION TO ENTER ENTER THE STREET (BEFORE ENTERING THE FWY), THERE WAS A LOUD GRINDING NOISE AND WE LOST CONTROL OF THE VEHICLE. WE WERE ABLE TO STEER TO THE SIDE OF THE ROAD WITHOUT BEING ABLE TO APPLY ANY GEAR CHANGE. THE CAR WAS STILL ON, BUT WE WERE NOT ABLE TO ACCELERATE THE CAR. NONE OF THE GEARS WERE FUNCTIONING, INCLUDING, PARKING, DRIVE, AND REVERSE. WE WERE LEFT UP HILL AND IT WAS SCARY BECAUSE EVEN WHEN THE CAR WAS PLACED ON PARKING, IT WAS GOING DOWNHILL. WITHOUT PLACING THE BREAK ON THE CAR, THE CAR WOULD JUST KEEPING ROLLING DOWN. WE WERE LUCKY THAT THE TRAFFIC WAS SLOW SO WE WERE ABLE TO GUIDE THE PARK DOWN HILL WHERE THE LAND WAS COMPLETELY FLAT. MY 2018 CAR WAS TOWED TO THE DEALER AND THE SERVICE DEPARTMENT STATED THE CAUSE OF THIS INCIDENT WAS A BROKEN AXLE!! I DRIVE MY 3 Y.O. TO SCHOOL ALMOST EVERY DAY AND I DRIVE ON THE FWY TO GO TO SCHOOL ABOUT 4 TIMES A WEEK. THIS MALFUNCTION COULD HAVE CAUSED OUR AND OTHERS LIVES. MY CAR IS SUPPOSED TO BE READY ON MONDAY, BUT I AM SCARED TO DRIVE IT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296720January 2, 2020
ELECTRICAL SYSTEM, POWER TRAIN
FIRST ISSUE IS, WHEN YOU STOP DRIVING THE TRAVERSE, PLACE IT IN PARK AND HIT THE BUTTON TO TURN OFF THE ENGINE, IT WILL SHUT OFF THE ENGINE BUT NOT THE ELECTRONICS. THE CAR DISPLAYS "ACTION REQUIRED SHIFT TO PARK" EVEN THOUGH IT IS ALREADY IN PARK WITH THE RED P LIT UP. YOU CANNOT TURN OFF THE VEHICLE UNTIL YOU REPEATEDLY START THE VEHICLE, PLACE IT IN DRIVE THEN BACK TO PARK. EVENTUALLY IT WILL WORK CORRECTLY. VEHICLE WILL NOT LOCK WHEN THIS HAPPENS. THIS NOW HAPPENS EVERY TIME I TRY TO TURN OFF THE VEHICLE. I AM JUST OUT OF WARRANTY AND DEALERSHIP SAYS I NEED TO REPLACE THE ENTIRE STEERING COLUMN AS THE RECOMMENDED FIX FROM MANUFACTURER DID NOT WORK. ALL OF WHICH ARE OUT OF POCKET EXPENSES DESPITE THIS BEING A WELL KNOWN ISSUE. ALSO, VEHICLE WILL RANDOMLY HAVE A LONG DELAY BEFORE THE VEHICLE SHIFTS IN GEAR. YOU SHIFT TO D AND HIT THE GAS AND THE ENGINE REVS LIKE IT IS IN NEUTRAL AND EVENTUALLY IT WILL FINALLY START TO GO. THIS DELAY WITH ENGINE REVVING ALSO HAPPENS RANDOMLY WHEN AT A STOP AND ACCELERATING THROUGH INTERSECTIONS AND I HAVE HAD A FEW NEAR MISSES OF ALMOST BEING HIT BECAUSE OF THIS! THIS SECOND ISSUE ONLY SEEMS TO HAPPEN WHEN GOING FROM A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288171December 10, 2019
ELECTRICAL SYSTEM, POWER TRAIN
I WAS STOPPED AT AN INTERSECTION AND THE TRANSMISSION DID NOT ALLOW THE VEHICLE TO MOVE FORWARD, IT APPEARED TO DISENGAGE EVEN THOUGH THE SHIFTER AND DASH ICON WERE SET IN "DRIVE" MODE. THERE IS ALSO AN ALARM SOUNDING WHEN I SHUT THE VEHICLE MOTOR OFF AND THE DASH SCREEN READS "SHIFT TO PARK". I FOUND THAT I NEED TO RESTART THE VEHICLE AND SHIFT OUT AND BACK IN TO "PARK" IN ORDER FOR THIS ALARM TO SHUT OFF. IT APPEARS THERE IS A BAD CONNECTION BETWEEN THE COMPUTER AND THE TRANSMISSION OR VISA VERSA. GM HAS ALREADY ISSUED SEVERAL TSBS RELATED TO THIS VEHICLE AS YOU MIGHT BE AWARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286849December 4, 2019
POWER TRAIN
I HAVE STARTED GETTING THE ERROR MESSAGE SHIFT TO PARK WHEN THE VEHICLE IS IN THE PARK MODE. IT IS NOT POSSIBLE TO SHUT OFF THE VEHICLE OFF WHILE THE ERROR IS PRESENT THE ISSUE OCCURS ON ALL SURFACES (FLAT AND SLOPED SURFACES ). THE ISSUE IS HAPPENING MORE FREQUENTLY AND AFTER RESEARCH APPEARS TO BE A WELL DOCUMENTED PROBLEM ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282246November 25, 2019
POWER TRAIN
TRANSMISSION - WILL NOT ENGAGE INTO DRIVE. WHEN YOU TRY TO ACCELERATE TRANSMISSION SHUTTER, JERKING, WILL NOT ENGAGE PROPERLY. YOU CAN FEEL IT NOW UNTIL SPEEDS OF 55 MPH. SITTING A STOP LIGHT. THE VEHICLE WILL ENGAGE SPEED ON ITS OWN. SOMETIMES IN THE MORNING START WILL NOT ENGAGE. STOP ENGINE GOES TO AUTO-STOP. ON DASH START ENGINE. MAJOR PROBLEMS. ALREADY HAD ECM REPROGRAMMED SEVERAL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282088November 24, 2019
POWER TRAIN
STARTED GETTING A "SHIFT TO PARK" MESSAGE WHEN TRYING TO SHUT OFF THE VEHICLE, EVEN TOUGH THE GEAR SHIFTER SHOWED BEING IN PARK. WHEN THIS OCCURRED, THE MOTOR WOULD TURN OFF, BUT THE ELECTRONICS IN THE CAR WOULD REMAIN ON. KEEP IN MIND THAT THIS VEHICLE USES A SMART KEY WITH PUSH BUTTON IGNITION AND DOOR LOCKS. IF THE BATTERY GOES DEAD, YOU HAVE TO BREAK INTO THE VEHICLE. A QUICK GOOGLE SEARCH SHOWED THIS TO BE A COMMON PROBLEM IN THE TRAVERSE. THE SHOP FOREMAN AT THE LOCAL DEALERSHIP CONFIRMED THIS TO BE A COMMON ISSUE. THE GEAR SHIFTER (ALSO ELECTRIC) HAD FAILED AND HAD TO BE REPLACED BY CHEVROLET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281801November 22, 2019
ELECTRICAL SYSTEM, ENGINE
ON OCTOBER 1, 2018 I PURCHASED A NEW TRAVERSE FROM KELLEY CHEVROLET OF FORT WAYNE INDIANA. MY QUESTION IS CAN THE AUTO STOP ON MY NEW 2018 CHEVROLET TRAVERSE BE DISABLED. I JUST HAD A CLOSE CALL INVOLVING THE AUTO STOP. I WAS IN BRANSON MO ON VACATION AND THIS PLACE IS BUILT ON HILLS AND MORE HILLS. I HAD COME TO A STOP ON A HILLSIDE AND THE CAR WENT TO AUTO STOP. WHEN I LIFTED MY FOOT ON THE BRAKE SO AUTO STOP WOULD NOT BE ENGAGED THE ENGINE STOPPED. I HAD NO BRAKES OR STEERING OF THE VEHICLE AND IT STARTED ROLLING BACKWARD ' THANK GOODNESS THERE WERE NO CARS BEHIND ME. THE VEHICLE WAS ROLLING TOWARD A VERY STEEP HILL ON THE SIDE OF THE ROAD AND WITH NO BRAKES I COULD NOT STOP. INSTEAD I PULLED HARD ON THE STEERING WHEEL AND GOT IT CROSSWISE STOPPED IN THE MIDDLE OF THE ROAD. IT TOOK ME SEVERAL TIMES BEFORE I COULD GET THE ENGINE STARTED. AUTO STOP IS A PAIN IN THE BUTT AND THIS SCARED THE DICKENS OUT OF ME. CAN IT BE REPROGRAMMED TO NOT WORK?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280491November 16, 2019
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION, VISIBILITY/WIPER
MANY ISSUES FROM THE DAY THAT I BOUGHT THE VEHICLE. 1) NOTICED FRONT WINDSHIELD AND OR DRIVER SIDE WINDOW HAVING LOTS OF AIR NOISE COMING IN AND WIND CAN BE HEARD AS IM DRIVING. 2) THE AUTO START DOES NOT FUNCTION CORRECTLY WHEN GOING TURNS OFF AND ABOUT TO DRIVE OFF IT TUMBLES/SHAKES. 3) HEARING A NOISE ON THE DRIVER SIDE FRONT PART OF THE VEHICLE THAT CAN BE HEARD ON THE INSIDE AS IM DRIVING. SORT OF A KNOCKING RATTLING SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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