Chevrolet Traverse Complaints (2018)

465 consumer complaints on file.

#11592277June 3, 2024
EXTERIOR LIGHTING
Passenger tail light kept getting moisture in it causing it to stop working. Local Dealer,GM,Chevrolet and 3rd party show sold out or discontinued. I have a vehicle I am paying for that I can't drive or risk getting a ticket or rear ended everytime I go to work. Item is on backorder with no date for deliveries to start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591880June 1, 2024
POWER TRAIN
The transmission will not go into reverse. While in drive, the transmission will completely stop, thus jerking the car to a stop. Prior to this, there was difficulty putting into park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590822May 26, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES
The emergency park brake engaged automatically, and the battery had to be disconnect to reset it. When the vehicle is shifted to park, the dash display says shift to park even though the vehicle has been shifted to park. Have to start and turn off engine, the shift lever back and forth for vehicle display message has been cleared. This has happened more than once
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589524May 19, 2024
POWER TRAIN, UNKNOWN OR OTHER
The shifter or gear selector does not sense when it is in park. So it will not fully let the vehicle power down. Example.... if I park, place the vehicle in position Park, the "P" on the dash is illuminated, the "P" on the center console is illuminated, the doors unlock, but system information screen will continue to alert, ringing, with an alert to place vehicle in Park. This is happening now everyday, sometimes take 10 plus minutes before the car senses it is actually in park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587810May 9, 2024
POWER TRAIN
The contact owns a 2018 Chevrolet Traverse. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P); however, the “Shift to Park” message was displayed. The contact shifted the gear shifter back and forth and then firmly shifted into park(P) before the proper gear was recognized. The vehicle was taken to an independent mechanic, who advised the contact to take the vehicle to the dealer. The dealer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587638May 8, 2024
EXTERIOR LIGHTING
My drivers side quarter panel taillight has stopped working due to moisture in the light (no visible breakage on light), this was in January. This part is on continuous backorder with no ETA of coming back in stock. The light is an LED and therefore cannot replace just the bulb. I travel for work and drive through large cities and have no left turn signal or brake light which is extremally dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586220April 30, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The parking brake came on as I was driving and would not allow me to turn it off. It caused my brakes to smoke and they were radiating heat. It is currently at the shop Kelley Buick GMC Bartow, FL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585173April 25, 2024
ELECTRICAL SYSTEM
Shift to park. Car won’t turn off and me and kids are stuck in car. 2nd vehicle this has happened to. This is very dangerous as my car is stuck on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583847April 18, 2024
POWER TRAIN
Shift assembly has failed twice - April 2021 and April 2024. For this latest occurrence (April 2024), the vehicle spontaneosly stops registering when I shift into park. When I shift, the vehicle sends a warning to shift into park. There is a safety concern because I cannot determine whether or not the vehicle is actually in park. The GM dealer has determined that the issue is a faulty shifter switch and harness and a faulty shift knob. The issue occurred and was repaired in April 2021. The issue began occuring again, intermittently, in January 2024. Issue became consistent (inability to shift to park) about March 2024. At the same time, the parking brake/stabilitrak began engaging each time the vehicle stops (e.g., at stop lights, etc), which has caused premature brake wear. In April 2024 the following parts were replaced: Shifter switch (Part #84955381) Harness (Part #84733196) Brake rotors Brake pads
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583463April 17, 2024
POWER TRAIN, SERVICE BRAKES
Shift assembly has failed twice - April 2021 and April 2024. For both occurrences, the vehicle spontaneosly stops registering when I shift into park. When I shift, the vehicle sends a warning to shift into park. There is a safety concern because I cannot determine whether or not the vehicle is actually in park. The GM dealer determined that the issue is a faulty shifter switch and harness and a faulty shift knob. Both were replaced. In April 2021 transmission shifter (part #84698649) and jumper harness (part #84733196) were replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583523April 17, 2024
POWER TRAIN
Shift to Park error occurs everytime I put my car into park. It does not turn off and the vehicle remains on until I jiggle the shifter. This has been "repaired" 2x under warranty. Now that it is out of warranty the manufacturer refuses to cover any of the expenses on this known issue with a bulletin per your website (18-NA-297).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582031April 9, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
The transmission on my 2018 Chevy Traverse went out per the mechanic that recently inspected it. It was just purchased from a Chevy dealership not even 8 months ago. I first noticed the problem a couple weeks ago when my car hit about 25mph getting on the highway then wouldn’t go any faster as I would try to accelerate speed, then it was jerking and was harshly engaging from time to time. Then it finally felt like someone crashed into the back of my car it jerked so hard and then accelerated but only went up to 40mph and wouldn’t go any faster. It would hit 40 mph and then idol at the speed when you would hit the gas to accelerate. No engine light came on or anything at that time. Then a couple days later the shifter would be put into reverse and then not go in reverse when you hit the gas to go. Having two young kids, my husband told me it wasn’t safe to be driving it at all. We had it towed to a mechanic shop to be inspected since we depend on a car for our job. The mechanic inspected it with a diagnostic code reader as well as looking at the transmission. The overall condition is that the transmission is not working anymore. I have done research and for this specific make, model and year there are tons of recalls for the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580277March 31, 2024
UNKNOWN OR OTHER
I was driving and just passed a vehicle while accelerating when I heard a pop noise, saw a lot of white smoke through my rear view mirror, had the engine light go on and the vehicle stopped working. I slowly pulled over to the side of the road and placed the vehicle in park followed by turning off the car. A person driving by stopped and advised me my vehicle was on fire under the undercarriage. I popped the hood and the engine was also in flames. I was unable to put out the fire with a fire extinguisher and the local fire department and law enforcement agencies helped to put out the fire. The vehicle was a complete loss. If it were not for the passer by person telling me the undercarriage of the vehicle was on fire, not sure if I would have known in time to get out of the vehicle safely. The root of the cause is under investigation by my insurance company. 2018 Chevrolet Traverse LS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11580182March 29, 2024
POWER TRAIN
The transmission on this year/make/model has a bad track record as shown by numerous Technical Service Bulletins. Car will repeatedly not shift throughout 9 speed transmission TSB: PIP5546C 17-NA-317 PIP5621D 04-07-30-013E 20-NA-138 06-00-89-031 21-NA-201 PIP5697E 18-NA-298
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576850March 12, 2024
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The contact owns a 2018 Chevrolet Traverse. The contact stated that upon the start of the vehicle, an abnormal rattling sound was coming from the vehicle without warning. The contact stated that once the engine had warmed up, the rattling sound turned into a chugging sound. The vehicle was taken to an independent mechanic where it was discovered that the bracket used to hold the exhaust pipes together had rubbed against one of the pipes and formed a hole. The mechanic then explained that if not repaired, the catalytic converter would become damaged. The dealer was notified of the failure and an appointment was made to have a diagnostic test performed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 117,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577025March 12, 2024
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My quarter panel taillight has stopped working due to moisture in the light (no visible breakage on light). This part is on continuous backorder with no ETA of coming back in stock. Dealer has ordered part but will not give a loaner car. GM acknowledged backorder but will not give rental reimbursement. I have three children I am to put in this car that does not have a left turn signal or brake light. I feel unsafe driving this car as I may be rear ended but everyone I talk to says they can't do anything. What am I to do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576573March 11, 2024
UNKNOWN OR OTHER
Exhaust cracks out creating a hole and cause’s problems with the catalytic converter. This is exactly the same problem as on the 2019 and up traverse that they have issued repairs on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575898March 6, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
It has a leak and having electrical issues. Everything else unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574662February 29, 2024
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I currently own a 2018 Chevrolet Traverse with 63k miles the had a cracked catalytic converter. The catalytic converter was replaced but the dealer also charged me for a flex pipe replacement which they said was broken too. This is a known issue as per GM's own bulletin #PIP5681, yet they refused to cover the repair in it's entirety. GM is entirely covering this issue in 2018-2021 chevy traverse vehicles, but they are refusing to cover the costs of the flex pipe replacement for approximately $600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572634February 18, 2024
POWER TRAIN
EROR MESSAGE SHIFT TO PARK AND TRANSMISSION SHUTTER ABOVE 70 MILES PER HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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