Chevrolet Suburban Complaints (1997)

431 consumer complaints on file.

#750982August 23, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749987August 7, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SUSPENSION:FRONT:SPRINGS:TORSION BAR, POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
I STARTED EXPERENCING PROBLEM AT APPOX. 12000 MILES WHEN THE FRONT BRAKES WORE OUT PREMATURLLY,SOME AFTER AT APPOX. 20000 MILE I HAD UNUSUAL TIRE WEAR, ( I WAS TOLD IT WAS MY FAULT) IT WAS THE RIGHT TORSION BAR OUT OF ADJUSTMENT AND EVEN THOUGH THE VEHICLE HAD ONLY 27668 MILE I HAD TO PAY 1/2 THE COST APPOX $225.00 AFTER FIGHTING ALL THE WAY TO THE EXECUTIVE OFFICES,THE SPEED SENSITIVE STEERING STARTED ACTTING UP AT APPOX. 40000 MILES SUDDENLY CAUSING THE STEERING WHEEL TO SLIP UNACCPECTEDLY.THIS PART WAS REPLACE N/C , I HAVE GONE THROUGH 3 ALTERNATORS THE FIRST AT APPOX. 38000 MILE STANDING ME IN BUFFALO ,TX 120 MILES FROM HOME ON A SUNDAY NIGHT, THE SECOND AND THIRD HAPPEDED IN THE CITY HOWEVER I NOW CARRY A SPARE ALTENATOR AND TOOLS BECAUSE WHO KNOWS WHEN IT WILL GO OUT NEXT, I HAVE REPLACED THE POSITIVE SIDE BATTERY CABLES TWICE BECAUSE OF DESIGN THE LOOSEN AND THE ACR AND SHORT OUT, THE AUTO MATIC TRANSMISSION WENT OUT AT 53939 DUE TO COOLENT GETTING INTO THE UNIT I HAD TO PAY 25% OF THIS REPAIR APPOX. $525.00 THAT TRANSMISSION FAILED AT 69015 ONLY 15K+MILES LATER WITH THE WARRENTY CARD IN HAND I THOUGHT MAYBE THIS WAS IT ,AT 107,267 MILES THAT TRANSMISSION FAILED AND WITH ONLY 38K+ MILE ON A UNIT THAT CARRYS A 3YR/50K WARRENTY GM REFUSES TO FIX OR REPLACE THE UNIT MY TRUCK HAS BEEN SITTING AT THE DEALERSHIP SINCE 06/15/2001 WHILE I HAVE BEEN ONCE AGAIN FIGHTING WITH GM TO NO AVAIL ,( I WAS OFFER A CUSTOMER LOYALTY CERT. FOR $500. 00 TO SETTLE THIS ISSUE THE TRANSMISSION COST $2500. TO REPLACE NOT INCLUDING THE MOTOR MOUNT THAT BROKE WHEN THE UNIT LOCKED UP AT APPOX. 35 MPH ALL THE ADVERTISING MILLION AND BILLIONS OF $$$$$ SHOULD BE SPENT MAKING SURE THAT THEN PRESISTENT PROBLEM DO NOT ACCURE, NOT WHEN YOU SPEND 35K- 45K- FOR A VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749937August 6, 2001
STEERING:HYDRAULIC POWER ASSIST SYSTEM
SUDDEN, UNEXPECTED OVERSTEERING IN TURNS, VEERS INTO TURNS, INTERMITTENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748301July 11, 2001
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
THIS IS A CHRONIC PROBLEM WITH MY VEHICLE. IT IS NOT AS WIDE SPREAD AS G.M. WOULD LIKE ME TO BELIEVE. I KNOW OTHERS IN CALIFORNIA WITH THE IDENTICLE VEHICLE AS ME WITH NO PROBLEMS. G.M. BLAMES THE GOVERNMENT FOR THE GAS ADDITIVES. I AM THE ONE WHO IS STRANDED BECAUSE OF THIS PROBLEM. I BOUGHT A NEW VEHICLE FOR DEPENDABILITY. I HAVE A CAR THAT CAN AND WILL BREAK DOWN ANY WHERE AND AT ANY TIME AND I AM STILL MAKING PAYMENTS ON IT. I HAVE WRITTEN TO THE HEADS OF THE CORPERATE OFFICES AT G.M. WITH MY CONCERNS AND COMPLAINTS BUT THEY HAVE YET TO REPOND TO ME SERIOUSLY. THEY HAVE CUSTOMER SERVICE CONTACT ME. CUSTOMER SERVICE PEOPLE CAN NOT SOLVE THIS PROBLEM!! I END UP MORE FRUSTRATED AFTER SPEAKING TO THEM. I KNOW THAT THEY ARE ONLY DOING THEIR JOB AND CAN ONLY DO SO MUCH. I NEED A REAL SOLUTION TO THIS POTENTIALLY DANGEROUS CONDITION THAT MY CAR HAD WHEN I BOUGHT IT. I WANT THE DEPENDABILITY THAT I HAD EXPECTED, WHEN I BOUGHT THIS CAR. FOR MY SAFETY AND THE SAFETY OF MY FAMILY. THANK YOU FOR ANY ASSISTANCE YOU CAN PROVIDE ME WITH IN THIS FRUSTRATING MATTER. SINCERELY YOURS, [XXX]. NO SAFETY DEFECT LISTED. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748122July 9, 2001
TIRES:TREAD/BELT
TREAD ON THREE OF FOUR TIRES IS STARTING TO SEPERATE AND TIRES ARE CUPPING. *AK (TIRESIZE: LT24575R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892156July 6, 2001
STEERING
WHILE DRIVING 45-50 MPH STEERING WENT OUT/VEHICLE VEERED TO RIGHT, AND NO ACCIDENT. STEERING SENSOR WAS REPLACED. ON 27 JUNE 2001 CONSUMER WAS DRIVING 50 MPH WHEN STEERING WENT OUT, VEHICLE VEERED TO RIGHT AGAIN. NO ACCIDENT, DEALER REPLACED STEERING SENSOR. DEALER STATED HE HAS REPLACED LOTS OF SENSORS.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747308June 24, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, UNKNOWN OR OTHER
THERE IS A MAJOR PROBLEM WITH GM AND CHEVROLET TRUCK TRANSMISSIONS. HARD SHIFTING IS EXPERIENCED FOLLOWED BY " ENGINE LIGHT ON PANEL. A CODE 0F 1870 IS REPORTED WHEN IT IS SERVICED. I HAVE HAD THE DEALER LOOK AT THIS SEVERAL TIMES AND THERE APPEARS TO BE NO WAY TO FIX IT. I HAVE HEARD OF MANY PEOPLE PAYING $3000 FOR REBUILT TRTANSMISSIONS AND THE PROBLEM STIL IS NOT CORRECTED. GM HAS BEEN CONTACTED BUT WILL NOT RESPOND. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746015May 28, 2001
TIRES
I PURCHASED THIS SUBURBAN USED FROM VALENCIA NISSAN WITH 23,000 MILES ON IT. THEY STATED THE TIRES WERE NEW AT THAT TIME. ON THE INDICATED DATE, I WAS TOWING A TRAVEL TRAILER ON THE FREEWAY AT 60MPH, THE TRUCK STARTED TO RATTLE THEN THE LEFT REAR TIRE EXPLODED. I SAFELY STOPPED ON THE SHOULDER. I HAD MY WIFE, 4YR OLD & 2YR OLD IN THE VEHICLE WITH ME. AFTER INSPECTING THE TIRE, THE TREAD COMPLETELY SEPARATED FROM THE TIRE IN THE SAME FASHION THAT THE RECALLED FIRESTONE TIRES DID. I WANTED TO KNOW IF THIS SET OF TIRES WAS ALSO UNDER RECALL. I WOULD LIKE IF YOU COULD CALL ME REGARDING THIS MATTER. THANK YOU.*AK (DOT NUMBER: V611B1A TIRESIZE: 245/75R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745052May 8, 2001
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
I THINK CHEVROLET SHOULD PAY FOR THIS FACTORY DEFECT WHICH COST ME $160. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744781May 1, 2001
STEERING:HYDRAULIC POWER ASSIST SYSTEM
I HAVE A NEWSPAPER ARTICLE FROM 1999 STATING NHTSA INVESTIGATING THIS PROBLEM IN 1997 TO 1999 GMC VEHICLES. YOUR DATA BASE SHOWS NO COMPLAINTS, BUT THE ARTICLE STATED 76 COMPLAINTS IN 1999 AND 4 CRASHES. THERE MUST BE MORE BY NOW, AND THE REPLACEMENT ELECTRONICALLY VARIABLE ORIFICE THAT WAS REPLACED IN MY VEHICLE HAS FAILED AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744631April 27, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
JURKS INTO SECOND GEAR WHEN TRANSMISSION SHIFTS FROM FIRST TO SECOND INTERMITTENTLY, INFORMED BY 4 DIFFERENT MECHANICS AND DEALER THAT THIS WAS A COMMON PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886778April 25, 2001
STEERING:HYDRAULIC POWER ASSIST SYSTEM
POWER STEERING HYDROBOOST UNIT SURGES, MAKES STEERING WHEEL JERK IN A DIFFERENT DIRECTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744310April 20, 2001
FUEL SYSTEM, GASOLINE:DELIVERY, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TRUCK STALLS, CAUSING LOSS OF POWER STEERING AND BRAKES. DEALER HAS ATTEMPTED TO REMEDY DEFECT ON THREE SEPARATE OCCASSIONS WITHOUT SUCCESS. ACCIDENTS AVOIDED THUS FAR, BUT NEXT TIME, I MAY NOT BE SO FORTUNATE. PLEASE POST THESE COMMENTS, TO WARN OTHER CONSUMERS. GMC IS DENYING RESPONSIBILITY, HAS FLATLY REFUSED TO REPURCHASE THE VEHICLE, AND CONTINUES TO ATTEMPT TO REPAIR THE PROBLEM. I'M SCARED TO DEATH TO DRIVE THIS THING...ME AND MY PASSENGERS(VERY OFTEN A TROOP OF GIRL SCOUTS) ARE IN DANGER, AND SO IS ANYONE WHO MIGHT BE IN FRONT OF ME WHEN THIS HAPPENS. I HOPE THAT NO ONE DIES AS A RESULT OF THIS DEFECT. PLEASE HELP ME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744231April 18, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
OUR SUBURBAN IS 3 1/2 YEARS OLD AND JUST WENT OVER THE 50,000 MILE MARK WHEN THE TRANSMISSION WENT OUT ON IT. WE HAVE ALSO HAD PROBLEMS WITH THE DRIVERS SEAT COMING LOOSE. IT WAS SUPPOSEDLY FIXED ONCE BUT CAME LOOSE AGAIN AFTER ABOUT 3 MONTHS. I'M CONCERNED THAT IF THE CAR WAS EVER IN A CRASH THE SEAT WOULD NOT HOLD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743444April 2, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
HARD SHIFT BETWEEN 1ST AND 2ND GEARS; SLIPPAGE IN TRANS. PRODUCING HEAT/SMELL; MUCH METAL/DEBRIS IN BOTTOM OF TRANS. FROM FAILING COMPONENTS; MANUFACTURERS DEFECT IN PRODUCTION/ASSEMBLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883300March 16, 2001
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH
SENDING UNIT IN FUEL TANK SHORTED OUT. *AK CONSUMER STATES IGNITION SWITCH ALSO FAILED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881970March 2, 2001
STEERING
WHILE TRAVELING AT ANY SPEED VEHICLE TRAVELED OUT OF CONTROL DUE TO STEERING SENSOR. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880447February 13, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP DOES NOT LAST AS LONG AS MOST OTHER FUEL PUMPS LAST. CONSUMER HAS ALREADY CHANGED FUEL PUMP TWICE. CONTACTED DEALER, AND DEALER SAID THAT THERE IS NOTHING THEY CAN DO. *AK THE PREMATURE AND FREQUENT FAILURES OF THE FUEL PUMP IS A SAFETY HAZARD. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740280February 1, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SHIFTS VERY ABRUPTLY FROM GEAR TO GEAR AFTER CAR IS DRIVEN AT HIGHWAY SPEEDS FOR A LENGTH OF TIME (USUALLY 10 MILES OR MORE). DEALER HAS CHECKED THE TRANSMISSION AND EVERYTHING APPEARS FINE (NO ERROR CODES) BUT CONTINUES TO HAVE PROBLEM. LOOKS LIKE THE ECM IS BAD BUT BECAUSE THE CODES ARE NOT PRESENT, NO ONE IS WILLING TO DIAGNOSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879094January 26, 2001
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
VEHICLE EXPERIENCED MORE ASSIST TO STEERING AT 30 MPH WHICH CAUSED LOSS OF CONTROL. *AK THE DEALER REPLACED THE ELECTRONIC SOLENOID RELAY AS POSSIBLE CAUSE OF POWER ASSIST TO STEERING ASSEMBLY. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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