Chevrolet Suburban Complaints (2010)

175 consumer complaints on file.

#10926123November 15, 2016
AIR BAGS
DASH CRACKED, SHARP POINT NEXT TO AIRBAG, POINT CAN RENDER AIRBAG USELESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926188November 15, 2016
UNKNOWN OR OTHER
THE DASHBOARD CRACKED ON TWO LOCATIONS ON THE 2010 CHEVROLET SUBURBAN LTZ. ONE CRACK IS OVER THE DRIVER'S SIDE/STEERING COLUMN WHICH CONTINUES TO GROW. THE OTHER CRACK IS LOCATED ON THE PASSENGER SIDE AND GOES DIRECTLY INTO THE AIRBAG. THIS IS CONSISTENT WITH OTHER REPORTINGS ON THE INTERNET OF FELLOW CHEVY SUBURBAN OWNERS. MY CAR IS STORED IN MY GARAGE ALL DAY AND IS NOT SITTING IN THE SUN ALL DAY NOR HAS THE CAR EVER BEEN IN AN ACCIDENT. CHEVY HAS NO EXPLANATION AS TO WHY THIS HAPPENS - JUST THAT THEY ARE NOT WILLING TO AT LEAST PAY FOR 1/2 OR THE COST OF THE NEW DASHBOARD. I BROUGHT THE CAR TO THE DEALERSHIP AT THE BEGINNING OF THE YEAR AND STATED THAT I HEARD A RATTLING FROM THE DASHBOARD; ASKED IF THEY COULD ENSURE THAT THE DASH WAS SECURE. WHEN I PICKED UP THE VEHICLE THEY STATED THE DASH WAS FINE. THE RATTLING CONTINUED FOR MONTHS. AFTER SEVERAL MONTHS, I NOTICED THE CRACK ON THE PASSENGER SIDE. SEVERAL WEEKS LATER, I NOTICED THE CRACK ON THE DRIVER'S SIDE. THE DEALERSHIP NOR CHEVY WILL ASSIST WITH THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924145November 3, 2016
STRUCTURE
THE DASH HAS A SEVERE CRACK THAT CAUSES A MAJOR DISTRACTION AND SAFETY CONCERNS WHILE DRIVING DUE TO THE VIBRATION AND NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917237October 19, 2016
UNKNOWN OR OTHER
MY DASHBOARD HAS DEVELOPED 3 MAJOR CRACKS ACROSS IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916022October 14, 2016
UNKNOWN OR OTHER
I HAVE ALWAYS GARAGED AND MAINTAINED MY VEHICLES. WHEN I PARK MY CAR WHILE OUT,I ALWAYS UTILIZE A WINDSHIELD VISOR TO PROTECT MY DASH AS WELL AS KEEP THE TEMPERATURE DOWN IN THE VEHICLE. WHEN I STARTED NOTICING MY DASH WAS CRACKING I WAS SHOCKED. IN MY 40 PLUS YEARS OF OWNING A VEHICLE I HAVE NEVER HAD A DASH CRACK. THE CRACK HAS CONTINUED TO SPREAD OVER THE CONTROLS IN FRONT OF THE STEERING WHEEL AT THIS POINT. I GOT AN ESTIMATE ON REPLACING IT AND WAS QUOTED 1600.00 PARTS AND LABOR. SERIOUSLY?? I AM FURIOUS AT THIS POINT AND I AM LOOKING FOR ANOTHER VEHICLE, NOT A CHEVY. I'VE HAD MANY THINGS GO WRONG WITH THIS MODEL WHICH INCLUDE THE MOTORIZED SIDE WINDOWS, THE GLASS POPPING OPEN ON THE HATCH, ALL THE PAINT CHIPPING OFF ON THE AIR CONTROL BUTTONS, HINGES BREAKING OFF OF THE STORAGE COMPARTMENTS ON THE CONSOLE, THE MOTORIZED BUTTON THAT IS SUPPOSED TO LIFT THE BACKSEAT DON'T WORK PROPERLY AND THE LIST GOES ON AND ON. SUCH AN EXPENSIVE DISAPPOINTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909849September 26, 2016
STRUCTURE:BODY
MY DASH HAS CRACKED TWICE ON MY 2010 SUBURBAN. IT CRACKED THE FIRST TIME APPROXIMATELY TWO YEARS AFTER I PURCHASED THE VEHICLE. CHEVROLET REPLACED THE DASH UNDER WARRANTY. THE DASH CRACKED AGAIN APPROXIMATELY TWO YEARS LATER. THERE APPEARS TO BE SOME SORT OF DESIGN FLAW WITH THE DASH. THE DASH DOES NOT HAVE ENOUGH RIGIDITY TO ACCOMMODATE THE NORMAL VIBRATIONS DURING THE DRIVING OF THE VEHICLE. THE CRACKS IN THE DASH ARE LOCATED NEXT TO THE PASSENGER SIDE AIRBAG. I AM CONCERNED THAT THE DASH WILL BECOME SHRAPNEL IF THE AIRBAG EVER DEPLOYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907487September 18, 2016
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
DASHBOARD CRACKED IN TWO PLACES. ONE ABOVE INSTRUMENT CLUSTER, ONE BY PASSENGER AIRBAG. DASHBOARD RATTLES DUE TO CRACK. AIRBAG FUNCTION MAY BE ADVERSELY AFFECTED. THERE WAS NO INCIDENT THAT LEAD TO THE CRACKS, OTHER THAN OUTDOOR TEMPERATURE FLUCTUATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904327September 7, 2016
ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. WHEN THE VEHICLE WAS STARTED, THE VEHICLE AND THE GARAGE FILLED UP WITH DARK GRAY SMOKE WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE VEHICLE FAILED AN OIL CONSUMPTION TEST DUE TO AN OIL CONSUMPTION LEAK. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT WORTH THE REPAIR COSTS. THE MANUFACTURER OFFERED THE CONTACT A DEAL TO PURCHASE A NEW VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10902977September 1, 2016
POWER TRAIN
THE VEHICLE WAS IN MOTION, I HAD JUST TURNED ONTO A CITY STREET FROM A SHOPPING CENTER AND THE TRANSMISSION WENT OUT. THEIR WAS NOT ANY WARNING THIS WAS GOING TO HAPPEN. VEHICLE WAS DRIVING FINE UP UNTIL THAT POINT. THE VEHICLE DID NOT MOVE WHEN PRESSING ON GAS. ME AND MY CHILDREN CAME VERY CLOSE TO GETTING HIT, WE WERE SITTING IN THE MIDDLE OF THE STREET. NO WARNING SIGNS OF THIS. I HAD TO GET THE TRANSMISSION REPLACED. I DIDN'T PLAN ON SPENDING 4000 DOLLARS ON A 2010 CHEVY SUBURBAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898006August 23, 2016
AIR BAGS, UNKNOWN OR OTHER
THE DASH HAS A CRACK AT THE TOP LEFT CORNER WHERE THE AIRBAG IS LOCATED. I'M CONCERNED ABOUT INJURY IF THE AIRBAG IS DEPLOYED OR THAT IT MIGHT NOT DEPLOY PROPERLY IN A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897111August 19, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893466August 5, 2016
AIR BAGS
DASH CRACKING IN FRONT OF DRIVER SEAT. SECOND TIME DASH HAS CRACKED IN LAST 2 YEARS. POTENTIALLY EFFECTS ELECTRICAL SUPPORTING AIRBAG. CHEVY/GM REFUSES TO COVER COST OF REPLACEMENT. ISSUE APPEARS TO BE WIDESPREAD AMONG OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893075August 4, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. AFTER THE VEHICLE WAS TAKEN IN FOR MAINTENANCE, THE TECHNICIAN STATED THAT THE PASSENGER SIDE UPPER PANEL OF THE DASHBOARD WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892562August 2, 2016
UNKNOWN OR OTHER
THE DASH HAS BEEN CRACKED FOR YEARS ON A SIX YEAR OLD VEHICLE. GM REFUSES TO MAKE IT RIGHT. THIS IS DOCUMENTED TO BE A DESIGN FLAW ON MANY GM TRUCKS AND SUVS FOR SEVERAL YEARS AND GM IS TOO CHEAP TO FIX THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891798July 30, 2016
UNKNOWN OR OTHER
THE DASH ON THE LEFT CORNER OF THE PASSENGER SIDE AIRBAG HAS CRACKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885282July 16, 2016
UNKNOWN OR OTHER
THE DASH HAS CRACKED IN 3 DIFFERENT DIRECTION ON THE PASSENGER SIDE AT THE UPPER RIGHT HAND CORNER OF THE AIR BAG. THE CHEVROLET DEALERSHIP WHERE THE VEHICLE WAS PURCHASED HAS STATED THAT GM WILL NOT REPAIR OR REPLACE IT. THE CRACK STARTED AS ONE AND HAS SINCE RUN IN DIFFERENT DIRECTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883514July 8, 2016
UNKNOWN OR OTHER
MY DASH IS CRACKED ON THE PASSENGER SIDE BETWEEN THE AIRBAG DEPLOY LOCATION AND THE FRONT WINDOW VENTS. THIS ARE IS APPROXIMATELY 1 1/2 INCHES AND OBVIOUSLY NOT WELL MADE AS THERE ARE MANY OTHERS WITH THE SAME ISSUE. ONLY OTHER PROBLEM IS THE STEERING WHEEL WHINES WHEN I TURN IT. OTHER THAN THAT I REALLY LIKE MY VEHICLE, JUST WHICH CHEVY WOULD STAND BEHIND ITS PRODUCT MORE, ESPECIALLY WHEN IT IS A REAL DEFECT LIKE THE DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873802June 13, 2016
AIR BAGS
ALL OF A SUDDEN, WHILE DRIVING DOWN A SMOOTH ROAD, HEARD A LARGE POP SOUND FROM DASHBOARD. PLASTIC DASHBOARD CRACKED ABOVE INSTRUMENT PANEL. CRACK IS NOW GROWING LARGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873375June 9, 2016
STRUCTURE:BODY
CRACKS IN THE DASHBOARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872893June 7, 2016
UNKNOWN OR OTHER
DASHBOARD CRACKED IN SEVERAL AREAS NEAR CORNERS AND RADIUS. CONCERNED IF AIR BAGS DEPLOY, SHARP EDGES WILL SEVERELY CUT PASSENGERS. THIS HAPPENED JUST 2 YEARS AFTER NEW PURCHASE. MAKES CAR LOOK VERY CHEAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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