Chevrolet Suburban Complaints (2010)

175 consumer complaints on file.

#11013027August 5, 2017
STRUCTURE:BODY
DASHBOARD CRACKED IN TWO DIFFERENT SPOTS. DEALERSHIP AND GM SAID THERE IS NO RECALL FOR THIS HOWEVER THERE ARE NUMEROUS CUSTOMERS WITH THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012705August 3, 2017
UNKNOWN OR OTHER
THE DASH BOARD CRACKED IN TWO PLACES, ONE BY THE PASSENGER SIDE AIRBAG AND ONE BY THE INSTRUMENT CLUSTER. THIS OCCURRED WHILE DRIVING HOME FROM WORK ON A PAVED ROAD OUT OF THE BLUE. HEARD A "SNAP" SOUND AND THERE IT WAS, CRACKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010103July 22, 2017
UNKNOWN OR OTHER
DASHBOARD HAS CRACKED FROM THE STEERING WHEEL CONSUL TO THE AIRBAG COMPARTMENT. FEAR THAT THIS WILL IMPACT DEPLOYMENT OF AIRBAG OR CAUSE DASHBOARD TO SHATTER IF AIRBAG IS DEPLOYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003968July 10, 2017
UNKNOWN OR OTHER
I HAVE MULTIPLE CRACKS FORMED ON MY DASH PANEL OVER THE INSTRUMENT CLUSTER ONE IS VERY LARGE I KNOW THIS IS A MAJOR ISSUE ON THIS VEHICLE AND COULD CAUSE INJURY IF IN A ACCIDENT. THE VEHICLE WAS SITTING IN MY DRIVEWAY WHEN THIS HAPPENED.THIS IS A WIDESPREAD PROBLEM THAT GM HAS REFUSED TO ACKNOWLEDGE. THERE ARE THOUSANDS OF PEOPLE AFFECTED BY THIS. THIS DASHBOARD SHOULD BE RECALLED. IT SERIOUSLY IMPACTS OUR RESALE VALUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001582June 27, 2017
UNKNOWN OR OTHER
THE DASH CRACKED OUT OF THE BLUE ONE MAIN SPOT AND IT BRANCHED OFF FROM THERE. I JUST LOOKED UP YESTERDAY AFTER GETTING OUT OF THE CAR AND THERE IT WAS IT WASN'T THERE THE OTHER DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001594June 27, 2017
UNKNOWN OR OTHER
I HAVE MULTIPLE CRACKS IN MY DASHBOARD. ONE ON THE TOP RIGHT CORNER OF THE AIRBAG AND ANOTHER OVER THE INSTRUMENT PANEL. THIS IS A WIDESPREAD PROBLEM THAT GM HAS REFUSED TO ACKNOWLEDGE. THERE ARE THOUSANDS OF PEOPLE AFFECTED BY THIS. THIS DASHBOARD SHOULD BE RECALLED. IT SERIOUSLY IMPACTS OUR RESALE VALUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994148June 9, 2017
SERVICE BRAKES, VEHICLE SPEED CONTROL
ON MOTHER'S DAY I WAS DRIVING MY 2010 CHEVY SUBURBAN WITH 92K MILES ON IT. WHEN I WAS LEAVING THE CAR WASH I ACCELERATED ON THE GAS TO GET ONTO HWY 29. AS SOON AS I GOT UNTO HWY 29 A CAR SWITCHED FROM THE LEFT LANE TO CROSS OVER IN FRONT OF MY VEHICLE TO GET ON TO THE ON RAMP FOR HWY 37 EAST. I PRESSED THE BRAKE TO ENSURE I WOULDN'T HIT HIM. HOWEVER, WHEN I PRESSED THE BRAKE THE SUV WAS STILL ACCELERATING. SO I LOOKED DOWN TO SEE IF THE GAS PEDDLE WAS STUCK UNDER THE MAT. IT WASN'T. SO PRESSED THE BRAKE HARDER. THE SUV WAS STILL ACCELERATING. I THEN PUT THE SUV IN NEUTRAL, BUT IS WAS STILL ACCELERATING ALL THE WHILE KEEPING MY FOOT FIRMLY PRESSED ON THE BRAKE. SO I MOVED THE GEAR SHIFT INTO THE MANUAL POSITION. ONCE MOVED INTO THE MANUAL POSITION THE DASH READ M2 WHICH REPRESENTS SECOND GEAR. SO I QUICKLY TOOK MY FOOT OFF THE BRAKE, GAVE IT GAS, QUICKLY SHIFTED BACK INTO NEUTRAL WHILE HITTING THE BRAKE AND THEN INTO DRIVE. THE ENGINE REVVED REAL LOUD AND THEN THE BRAKE STARTING WORKING AGAIN AND ACCELERATOR WAS NORMAL. MY VEHICLE WAS TOWED TO TEAM CHEVROLET IN VALLEJO & A CASE WAS OPENED WITH GM. I HAVE BEEN GETTING THE RUN AROUND WITH BOTH AND MOSTLY RECENTLY WAS TOLD A LIE FROM THE GM REPRESENTATIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993900June 8, 2017
AIR BAGS, UNKNOWN OR OTHER
THE DASHBOARD CRACKED WITH NO INCIDENT TO CAUSE IT. THE VEHICLE WAS PARKED AND WAS NOTICED WHEN RETURNING TO THE CAR. THE VEHICLE IS WELL TAKEN CARE OF AND PARKED/PROTECTED WITH SPACES THAT ARE COVERED. THERE ARE TWO CRACKS, ONE EXTENDS FROM UPPER RIGHT CORNER OF THE PASSENGER AIRBAG AND THE OTHER STARTS AND EXTENDS NEAR THE INSTRUMENT PANEL. THIS IS A KNOWN DEFECT ON GM MADE VEHICLES MANUFACTURED BETWEEN 2007-2013. THERE IS NO EVENT THAT CAUSED THIS CRACK AND THE VEHICLE IS PROTECTED FROM EXTREME HEAT AND COLD. NON-ABRASIVE CLEANING PROTECTS ARE ALSO USED ON THE DASH. THIS HAPPENS TO A MAJORITY OF OWNERS OF THESE VEHICLES AND THERE IS EVEN A FACEBOOK GROUP WITH OVER 4000 MEMBERS THAT DOCUMENTS ALL THE PROBLEMS. THIS IS A SAFETY HAZARD BECAUSE IF THE AIRBAG GOES OFF OR A VEHICLE ACCIDENT OCCURS, THEN SMALL PIECES OF PLASTIC CAN EASILY BECOME PROJECTILES. THESE VEHICLES ARE MUCH TO EXPENSIVE TO HAVE THESE PROBLEMS WITH NO MAJOR EVENT TO CAUSE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985463May 12, 2017
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
DASH IS CRACKED IN 6 DIFFERENT SPOTS; 3 OF THE CRACKS BEING AROUND THE PASSENGER AIR BAG. IF THE AIRBAG WERE TO DEPLOY, THE DASH WOULD SHATTER THUS CAUSING SHARP PROJECTILES TO BE DISPENSED IN THE VEHICLE CABIN POTENTIALLY CAUSING SERIOUS INJURY TO THE OCCUPANTS. THE CRACKS START DOWN WHERE THE BOLTS CONNECT TO THE BODY (THEY EXTEND FURTHER DOWN THAN WHAT CAN BE SEEN IN THE PHOTOS).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984545May 9, 2017
AIR BAGS, UNKNOWN OR OTHER
THE DASHBOARD HAS CRACKED IN TWO LOCATIONS, AT THE CORNER OF THE PASSENGER AIRBAG COVER, AND IN FRONT OF THE INSTRUMENT COLUMN. THIS IS GREATLY CONCERNING BECAUSE IT COULD CAUSE THE AIRBAG TO MALFUNCTION, OR CAUSE OTHER DEBRIS FROM THE DASHBOARD TO COME LOOSE IN AN ACCIDENT. THIS IS A KNOWN ISSUE AND YET NO RECALL HAS BEEN ISSUED. WHEN IN MOTION THE DASHBOARD VIBRATES VIOLENTLY BECAUSE THE TWO CRACKS HAVE COMPROMISED THE STRUCTURAL INTEGRITY AND SUPPORT. THE VIBRATING ALSO CAUSES A SIGNIFICANT RATTLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983494May 4, 2017
STRUCTURE:BODY
MY DASH CRACKED IN TWO PLACES ONE AT THE CORNER OF THE AIRBAG AND THE OTHER IN THE CENTER OF MY INSTRUMENT CLUSTER. NOTICED THIS WHILE DRIVING YESTERDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972376April 14, 2017
STRUCTURE:BODY
THE DASH IS CRACKED AT THE CORNER OF THE PASSENGER AIRBAG. THIS SEEMS TO BE A REPEATED ISSUE WITH GM AND IS CLEARLY A DEFECT WHEN SO MANY OF THEIR VEHICLES HAVE BEEN EFFECTED IN THE SAME PLACE! THERE IS ALREADY A RECALL ON THE PASSENGER AIRBAG THAT GM ISN'T WANTING TO FIX AND NOW MY DASH IS CRACKED COMPLETELY APART BY THE PASSENGER AIRBAG. HOW SAFE IS THIS, WHERE IS THEIR RESPONSIBILITY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966472March 17, 2017
AIR BAGS, UNKNOWN OR OTHER
DASH IS CRACKED BY PASSENGER AIRBAG AND IT WILL NOT ALLOW THE COVER TO ATTACH PROPERLY. SHARP PLASTIC EDGE MAY CUT AIRBAG WHEN DEPLOYED MAKING IT USELESS. ALSO, THERE IS A RECALL ON THE AIRBAG AND GM IS STATING THAT NO PARTS ARE AVAILABLE AND THEY WON'T BE FOR A WHILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965813March 14, 2017
AIR BAGS
DASH IS CRACKED BY PASSENGER AIRBAG AND IT WILL NOT ALLOW THE COVER TO ATTACH PROPERLY. SHARP PLASTIC EDGE MAY CUT AIRBAG WHEN DEPLOYED MAKING IT USELESS. ALSO, THERE IS A RECALL ON THE AIRBAG AND GM IS STATING THAT NO PARTS ARE AVAILABLE AND THEY WON'T BE FOR A WHILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957648February 28, 2017
AIR BAGS, ELECTRICAL SYSTEM:STARTER ASSEMBLY, BACK OVER PREVENTION: CAMERA SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AND THE ELECTRONIC STARTER FAILED. IN ADDITION, WHILE THE VEHICLE WAS IN REVERSE, THE REAR ASSIST SENSOR FAILED. AS A RESULT, THE CONTACT CRASHED INTO A TREE. THE CONTACT SUSTAINED NECK INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10956210February 22, 2017
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
DASHBOARD HAS BEGUN TO CRACK IN NUMEROUS AREAS, 1 AREA THAT IS VERY CONCERNING IS RIGHT BY THE PASSENGER AIRBAG WHICH I FEEL CONCERNED THAT IF IT WERE TO INFLATE THE DASHBOARD WOULD WOULD SEND PROJECTILES FLYING. THE DASH IS ALSO CRACKING SEVERELY ABOVE THE INSTRUMENT CLUSTER. UPON RESEARCH THIS IS A ISSUE THAT THE INTERNET IS FLOODED WITH AND GM REFUSES TO ADDRESS THE PROBLEM. I CONTACTED GM IN REGARDS TO THIS ISSUE AND THEY REFUSE TO TAKE RESPONSIBILITY ALTHOUGH AT A DEALETHIS SHIP WHEN I WENT LOOKING AROUND 4 OUT OF THE 5 VEHICLES FOR SALE ON THE LOT HAD THE SAME CRACKS IN THE SAME PLACES. I NEED HELP FROM NHTSA TO RESOLVE THIS ISSUE BEFORE MY FAMILY IS PUT IN DANGER IN THE EVENT OF A VEHICLE ACCIDENT. THIS CRACK SEEMED TO OCCUR WHEN THE WEATHER GOT COLD, I TURNED ON MY HEAT AND THE DESK IMMEDIATELY CRACKED. THIS IS FLAWED EQUIPMENT AND WE AS CONSUMERS SHOULD NOT HAVE TO DEAL WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949755February 6, 2017
STRUCTURE:BODY
CRACKED DASHBOARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946766January 20, 2017
AIR BAGS
TAKATA RECALL - THE INFORMATION AVAILABLE FROM GM ON THIS RECALL IS THAT AT THIS TIME, GM CONSIDERS YOUR VEHICLE SAFE. THE FACT THAT 11 PEOPLE SO FAR HAVE BEEN KILLED BY TAKATA AIRBAG'S TELLS ME IT IS NOT SAFE FOR MY FAMILY TO HAVE THESE IN OUR VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943800January 9, 2017
STRUCTURE:BODY, UNKNOWN OR OTHER
DASHBOARD IS CRACKED IN SEVERAL PLACES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935235December 14, 2016
UNKNOWN OR OTHER
THE TOP SURFACE OF THE DASHBOARD HAS CRACKED. THE CRACK HAS REACHED THE AREA OF THE FRONT PASSENGER SIDE AIRBAG. THE AREA AFFECTED BY THE CRACKED DASHBOARD SEEMS LOOSE AND MAKES A LOUD RATTLE AS I DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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