Chevrolet Suburban Complaints (2001)

566 consumer complaints on file.

#758419February 19, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE IS IN AWD OR 4-WHEEL DRIVE - STEP ON THE GAS AFTER BEING STOPPED, THE TRANSMISSION SOUNDS AS IF IT IS ABOUT TO FALL OFF. WHEN IN 4-WHEEL DRIVE THE VEHICLE IS DIFFICULT TO TURN. ALSO, REAR HEATER TAKES 30 MINUTES TO HEAT UP, AND THEN ONLY BLOWS LUKE WARM AIR WHEN THE GAS PEDAL IS DEPRESSED. MANUFACURER STATES BY DESIGN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004064February 14, 2002
AIR BAGS:FRONTAL
CONSUMER HAD A FRONT COLLISION AT 35-40 MPH, AND NEITHER AIRBAG DEPLOYED. CONSUMER SUFFERED NECK/ BACK AND KNEE INJURIES. VEHICLE AT DEALERSHIP AT THIS TIME. PLEASE ADD FURTHER DETAILS.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8001641January 7, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS IN PARK WITH ENGINE RUNNING. DRIVER LEFT VEHICLE, AND WENT AROUND TO PASSENGERS SIDE. VEHICLE STARTED ROLLING BACKWARDS. WHILE TRYING TO GET INSIDE VEHICLE, OWNER'S LEG WAS RAN OVER BY VEHICLE AND WAS BROKEN IN 3 PLACES. REPORTED AND DRIVEN ON OCTOBER 31, 2001 BY [XXX] *AK *YH INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#756476January 6, 2002
TRAILER HITCHES
THE TRAILER HITCH WELDS BROKE LOSE WHILE TOWING A TRAILER IN I 80 IN OMAHA , NE , THE TRAILER OVERTURNED AND THE SUBURBAN. GENERAL MOTORS REFUSES TO INVESTIGATE THE CASE BECAUSE I HAD SETTLED WITH THE INSURANCE COMPANY, BOLTS CAME LOOSE AND THE WELDS BROKE. CAUSING THE TRAILER TO SWING AND CRASH.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#756306January 2, 2002
TIRES
I TOOK NEW SUBURBAN IN TWICE FOR VIBRATIONS AND PULLING. CHEVROLET CLAIMED NOTHING WRONG. TIRE BLEW OUT ON 12/26/01. CHEV SAID THAT IT WAS NOT THERE PROBLEM. FIRSTONE SAID THEY WOULD REPLACE THE ONE TIRE BUT THAT CHEV HAD TO PAY FOR DAMAGE TO SUV. CHEV SAID THEY WILL NOT AS THEY CAN NOT SEE INSIDE OF A TIRE. NOW THE 800 FIRESTONE SAYS I HAVE TO MAIL IN THE TIRE AND THEY WILL INVESTAGATE AS TO IF IT WAS A TIRE DEFECT. THE LOCAL FIRESTONE ALREADY SAID IT WAS. ATTORNEY SAID NOT TO MAIL IN THE TIRE. FIRESTONE REFUSES TO FIX DAMAGE AND TO BUY TIRES BACK THAT ARE ONLY 5 MONTHS OLD. THESE PEOPLE SHOULD BE PUT OUT OF BUSINESS. LOCAL FIRESTONE SAYS THEY WILL BUY TIRES FOR 25 DOLLARS EACH ONLY IF I REPLACE THEM WITH MORE FIRESTONE TIRES. I HAVE A 40K SUV I REFUSE TO DRIVE BECAUSE OF FIRESTONE. I WANT THE SUV FIXED AND TIRES PUT ON FROM ANOTHER COMPANY. *AK (TIRESIZE: P26570R-16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756206December 30, 2001
SUSPENSION:REAR
RECEIVER WELD BROKE CAUSING TRAILER TO SWING AND ROLL SUBURBAN. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#755718December 17, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MAJOR SAFETY PROBLEM- UPON LIGHT AND MEDIUM BRAKE APPLICATION ABS IS ENGAGING, CAUSING LOSS OF BRAKING CONTROL AND INCREASED BRAKING DISTANCE. CHEVROLET DEALER WAS UNABLE TO DUPLICATE PROBLEM UNTIL 12/13/2001. THEY OBSERVED THE PROBLEM, OPENED A CASE WITH CHEVROLET AND THEY ADVISED THAT THE REAR BRAKE PROPORTION VALVE WAS ENGAGING AND THE ACTION WAS NORMAL. THIS IS VERY UNSAFE, CHEVROLET REFUSES TO FIX PROBLEM!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563876December 14, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FRONT BRAKES MALFUNCTIONED CAUSING THE VEHICLE TO SWERVE TO THE RIGHT APPROXIMATELY TWO FEET, THIS EVENT OCCURED ON SMOOTH, DRY, CLEAN ASPHALT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755587December 12, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION DISENGAGED AT 80 MPH, WOULD NOT REENGAE UNTIL TRACTION CONTROL WAS INACTIVATED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785811December 8, 2001
TIRES:SIDEWALL
TWO REAR TIRES EXPERIENCED BLOWOUTS IN THE SIDEWALL WITH NO APPARENT PUNCTURE RESULTING IN SOME PROPERTY DAMAGE (GENERAL AMERI 660 AS P24575R16, DOTAD70EK14800). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755042November 28, 2001
STRUCTURE:BODY:DOOR
THERE IS NO WARNING (EITHER A VISUAL WARNING OR AN AUDIO WARNING) THAT TELLS THE DRIVER WHEN ONE OF THE DOORS ARE NOT CLOSED PROPERLY. THE CHEVROLET 1-800 NUMBER PEOPLE SAY THAT THE SUBURBAN SHOULD HAVE SUCH A 'DOOR AJAR' WARNING & REFER ME TO THE LOCAL CHEVY DEALERSHIP TO HAVE THIS CORRECTED. THE LOCAL CHEVROLET DEALERSHIP SAYS THAT THIS IS NOT AN INCLUDED FEATURE IN THE NEW 2001 SUBURBANS. I FIND THIS HARD TO BELIEVE, ESPECIALLY SINCE A NOT PROPERLY CLOSED DOOR IN A FAMILY VEHICLE SUCH AS A SUBURBAN COULD VERY EASILY RESULT IN THE DOOR OPEING AT HIGH SPEEDS OR AROUND A TIGHT CORNER OR IN A ACCIDENT WITH THE END RESULT BEING A CHILD BEING THROWN FROM THE CAR. I PERSONALLY THINK THAT THIS 'DOOR AJAR' FEATURE (PRETTY STANDARD NOW ON ALL CARS FOR MANY YEARS) MAY HAVE ACCIDENTALLY BEEN LEFT OFF MANY SUBURBANS OR WAS OVERLOOKED IN THE DESIGN OF THE SUBURBANS, BOTH OF WHICH SHOULD RESULT IN GM RECALLING THE AFFECTED CARS TO PUT IN THE 'DOOR AJAR' WARNING. LASTLY, THIS MAY ALSO AFFECT THE GMX YUKON & YUKON XL VEHICLES AS THEY ARE IDENTICAL COUSINS TO THE CHEVROLET SUBURBANS. FYI - I ORIGINALLY NOTIFIED CHEVY & THE DEALER ABOUT THIS STARTING LATE SEPT '01 & HAVE BEEN FRUSTRATED TO DATE ON GETTING ANY STRAIGHT ANSWER AND/OR CORRECTION TO MY SUBURBAN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754560November 14, 2001
TIRES
I BLEW OUT THE ORIGINAL TIRE ON MY SUBURBAN IN SEPT, AND SPENT $112.00 FOR A BRAND NEW REPLACEMENT, AND BLEW THAT TIRE OUT IN NOVEMBER,THE GUY WHO PUT ON MY SPARE TOLD ME THAT THERE WERE PROBLEMS WITH THESE TIRES SPLITTING, OR BLOWING, SO I AM HAVING ALL OF THEM REPLACED TOMORROW... I TALKED TO GOODYEAR PEOPLE HERE IN HASKELL, AND THEY SAY THERE IS NO WARRANTY ON THEM,, SO IT IS MY LOSS,, I DONT THINK THIS IS RIGHT.. AND IF THESE ARE DEFECTIVE I THINK SOMEONE, EITHER THE DEALERSHIP OR SOMEONE SHOULD REPLACE THEM.... AND GOODYEAR SHOULD STAND BEHIND THEM,,,THESE TIRES ARE NOT SAFE<, PLEASE ,LOOK INTO THIS AND ADIVSE THANKS MUCH,,JENNABETH KIMBROUGH, [email protected]. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754434November 12, 2001
TIRES
TWO OF THE ORIGINAL TIRES FAILED AT UNDER 10,000 MILES. I WAS AFRAID TO DRIVE ON THE OTHER TWO AND WAS FORCED TO BUY 4 NEW TIRES AT A COST OF $462.00. I BELIEVE CHEVROLET INSTALLS INFERIOR TIRES ON THIS HEAVY VEHICLE. I HAVAE NEVER HAD TIRES FAIL AT UNDER 10,000 MILES. I WOULD EXPECT COMPENSATION OF $462.00 . IF YOU WANT FURTHER INFO YOU MAY CONTACT ME AT 602-678-1825. THANK YOU. *AK (DOT NUMBER: ? TIRESIZE: 24575R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754248November 8, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING BRAKES PEDAL FADE APPEARS TO BE BE LOCKED UP REQUIRING EXTENDED STOPPPING DISTANCE. *AK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754127November 5, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE FRONT PASSENGER SEATBELT WILL LOCK UP FOR NO APPARENT REASON WHILE DRIVING ON ANY ROAD SURFACE, AT ANY SPEED AND ALL CONDITIONS PREVENTING THE PERSON FROM MOVING FREELY ABOUT IN THE SEAT. THE SEATBELT MUST BE UNBUCKLED, LET RETRACT ALL THE WAY BACK INTO THE SEAT, THEN PULLED OUT AND BUCKLED. THE SITUATION COULD HAPPEN AS OFTEN AS 5 MINUTES OR ONE HOUR. THE DANGER IS HAVING TO UNDO THE SEATBELT WHILE THE VEHICLE IS IN MOTION. THE DEALER REPLACED IT TWICE AND THE PROBLEM STILL EXISTS. THEY SAID IT IS GM'S PROBLEM AND THERE IS NO FIX AT THIS TIME. I CAN'T BELIEVE SOMETHING CAN'T BE DONE, THIS IS A SERIOUS SAFETY SITUATION. I CALLED CHEVY AND WAS TOL THERE IS NOTHING THEY CAN DO, THE NEW STYLE SEATBELT THAT IS IN THE TOP OF THE SEAT HAS A DESIGN PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753049October 10, 2001
ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER
VEHICLE HAS SHUT OFF SEVERAL TIMES WHILE TRAVELING AT HIGHWAY SPEED. AFTER COASTING TO THE SHOULDER AND SEVERAL ATTEMPTS, THE TRUCK RESTARTS. THE TRUCK ALSO SPUTTERS DURING ACCELERATION. THE DEALER HAS REPLACED THE CRANKSHAFT SENSOR SEVERAL TIMES AND HAS REPLACED FOUR WARPED ROTORS THAT CAUSED THE BRAKES TO BE SPONGY. TWO OF THE POWER WINDOW MOTORS HAVE BEEN REPLACED DUE TO INOPERATIVE WINDOWS. THE OIL LEVEL IN THE TRUCK DROPS BETWEEN (FREQUENT) VISITS TO THE DEALERSHIP. THE LOW OIL INDICATOR LIGHT FIRST ILLUMINATED WHEN THE TRUCK HAD ONLY BEEN DRIVEN 3900 MILES. THE DEALERSHIP CAN'T FIND A LEAK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752545September 25, 2001
SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, PARKING BRAKE:CONVENTIONAL, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SEATS
# 1. THE DAY AFTER I FIRST PUCHASED AND PICKED UP MY VEHICLE IT SMOKE US OUT OF THE PARKING GARAGE ON OUR VACATION IN OCEANSIDE, CA. #2 THE BRAKES WERE VERY SPONGY AND NOT ANYTHING LIKE THE ONE I DEMOED WHEN I FOUND THIS VEHICLE. I ALMOST HAD AN ACCIDENT ON ROUTE TO OCEANSIDE. THE LAST TWO TRIPS IN THIS HAS NOT BEEN FIXED AND I HAD TO RENT A CAR AGAIN. # 3 ABOUT THE 3 RD. DAY INTO OUR NEW VEHICLE I NOTICED THE PARKING BRAKE WOULDN,T ALWAYS HOLD THE VEHICLE, EVEN AFTER PUTTING IT IN GEAR, WITH THE BRAKE FULLY APPLIED IT WOULD FAIL BUT NOT ALL THE TIME. # 4 AFTER REPORTING THE SMOKING PROBLEM, (STILL ON-GOING) I HAD A NO OIL PRESSURE WARNING AND NOTICE THE GAGE DIDN'T RESPOND FOR ABOUT 10 SECONDS AFTER STARTING THE ENGINE, THEN I HAD PRESSURE BUT A CONSTANT LOW OIL WARNING KEPT APPEARING ON THE MESSAGE CENTER. THIS IS WHEN IT ONLY HAD 1400 MILES ON IT. I NOTICED SOME OIL SPOTS FORMING WHERE I PARKED, I CRAWLED UNDER NEAR THE RIGHT REAR SIDE OF THE MOTOR TO FIND OIL DRIPPING FROM THE ENGINE AND OFF THE SUSPENSION NEAR THE ENGINE. ITS NOW BEEN IN 3 TIMES FOR SMOKING, LEAKS AND VARIOUS OTHER ENGINE NOISES (LIFTERS, RIGHT BANK). # 5 THE VEHICLE HAS PULLED TO THE RIGHT SINCE NEW. I CALLED THEM, THEY SAID WAIT TILL YOU GET A FEW MILES ON IT SO EVERYTHING BREAKS IN. WRONG ANSWER. I CHECKED THE TIRE PRESSURE. IT WAS UNEVEN ON ALL TIRES, MIND YOU THEY WERE SUPPOSED TO CHECK THIS BEFORE I PURCHASED THE VEHICLE. AVERAGE PSI 30, SHOULD BE 40-44PSI COLD. IT HELPED BUT STILL PULLED TO THE RIGHT. AT 5000 MILES I PERSONALLY ROTATED THE TIRES, THIS STILL DIDN'T FIX IT. UPON BRINGING IT IN FOR ALL THE FORMENTIONED AND LAST PROBLEM WHICH BY THE WAY REQUIRED RENTING A CAR TWICE THEY FINALLY TOOK A LOOK AT IT AND KNOW IT PULLS TO THE LEFT AND THE STEERING WHEEL IS NO LONGER LEVEL. # 6 THE RIGHT BUCKET SEAT WON'T LOCK IN AT THE HINGE POINT PROPERLY. THEY SAID THERE WAS A FIX COMING FOR THE ENGINE AND THE SEAT FROM THE FACTORY BUT AS OF YET NOTHING FROM CHEVY OR THE DEALERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752569September 25, 2001
STEERING:HYDRAULIC POWER ASSIST:PUMP, SERVICE BRAKES, HYDRAULIC:POWER ASSIST
SIMULTANEOUS FAILURE OF BRAKE AND POWER STEERING SYSTEM WHILE TOWING A 25 FOOT TRAILER.. BOTH SYSTEMS RUN OFF SAME BELT. POWER STEERING SEIZED AND BROKE BELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752417September 20, 2001
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
REAR SEAT HEADREST CANNOT BE REMOVED TO ALLOW REAR SEAT TO FOLD DOWN WITHOUT MOVING FRONT SEAT FORWARD. MOVING THE FRONT SEAT FORWARD TO ALLOW THE REAR SEAT TO FOLD DOWN TO MAXIMIZE CARGO AREA CREATES AN UNSAFE DRIVING POSITION. OWNERS MANUAL DEPICTS HEADREST RELEASES THAT WOULD CORRECT THIS UNSAFE CONDITION. THESE WERE NOT SUPPLIED WITH THIS VEHICLE. MANUFACTURER REFUSED TO CORRECT DESIGN DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896344September 14, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING BRAKES INTERMITTENTLY PEDAL WILL FADE, RESULTING IN EXTENDED STOPPING DISTANCE. THIS HAPPENS AT ANY SPEED.TAKEN TO DEALER 3 TIMES, CANNOT DUPLICATE PROBLEM, AND SAID IT WAS NORMAL FOR THIS VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Suburban