Chevrolet Suburban Complaints (2001)

566 consumer complaints on file.

#10824126February 3, 2016
SERVICE BRAKES
BRAKE LINES FAILED TWICE DUE TO RUST AND CORROSION BECAUSE CHEVY USED A INFERIOR STEEL PRODUCT ON ALL TRUCKS FROM 1998 TO 2005. THE DEALER REPAIRED MY 2002 AVALANCHE FOR $600.00 TO REPLACE ALL THE BRAKE LINES. HOWEVER THEY WILL NOT REPAIR MY 2001 SUBURBAN WHICH HAS THE SAME PROBLEMS. GM NEEDS TO RE-CALL ANY VEHICLE OR AT LEAST MAKE A REPAIR KIT AND INSTALLATION AT A REDUCED RATE BECAUSE THIS VEHICLE IS UNSAFE TO DRIVE. THIS IS NOT DUE TO OWNER ERROR OF WASHING THE FRAME DURING WINTER OR WINTER MAINTENANCE. THERE IS NEW LINES THAT ARE COATED TO RESIST COROSION AND WERE USED TO REPAIR MY AVALANCHE. MY 2001 SUBURBAN BRAKE LINES FAILED IN MOTION WHILE IN TRAFFIC APPLYING THE BRAKE PETAL TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817164December 31, 2015
ENGINE
WHEN VEHICLE IS IDLING WHILE NOT MOVING EXTREME AMOUNTS OF EXHAUST FUMES ARE ENTERING THE CABIN AREA THROUGH THE VENTILATION SYSTEM. THIS IS DUE TO DEFECTIVE EXHAUST MANIFOLD BOLTS WHICH ARE BREAKING ALLOWING THE EXHAUST MANIFOLD TO OPEN AND ALLOW FUMES TO ENTER THE ENGINE COMPARTMENT WHICH RESULTS IN THE EXHAUST FUMES ENTERING THE PASSENGER CABIN AREA THROUGH THE VENTILATION SYSTEM. THIS IS A HEALTH ISSUE FOR PASSENGERS INSIDE THE CABIN BREATHING THE TOXIC EXHAUST FUMES. THIS SHOULD BE A SAFETY RECALL ON GM TO FIX THE PROBLEM DUE TO POOR ENGINEERING DESIGN AND FOR USING POOR QUALITY COMPONENTS WHICH FAIL FOR NO REASON. ALSO THIS IS AN EXTREMELY DANGEROUS SITUATION FOR PASSENGERS INSIDE THE VEHICLE, WHICH HAVE TO BREATH THE DANGEROUS EXHAUST FUMES. GM SHOULD BE MADE TO REPAIR ALL VEHICLES AFFECTED BY THIS PROBLEM WHICH WERE DESIGNED AND ENGINEERED WITH INFERIOR PARTS WHICH ARE CAUSING THIS DANGEROUS SITUATION FOR MILLIONS OF PEOPLE ACROSS THIS COUNTRY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809860December 13, 2015
ENGINE, STEERING
EXHAUST BOLTS BROKEN AND CAUSING A LEAK MAKING THE VEHICLE UNABLE TO PASS EMISSIONS ALSO. STEERING STABILIZERS BROKEN.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10808100December 2, 2015
UNKNOWN OR OTHER
PREMATURE REAR SECTION OF BRAKE LINE RUST OUT 2001 CHEVY SUBURBAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783747October 20, 2015
ENGINE
TL* THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING. THE ENGINE WARNING LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, WHICH LOCATED A FAILURE CODE AT THE CRANKSHAFT POSITION SENSOR. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V521000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776491September 24, 2015
AIR BAGS
WHILE TRAVELLING ON THE HIGHWAY AT APPROXIMATELY 50 MPH, VEHICLE STRUCK AN ADULT DEER - FRONT END SQUARE HIT OFFSET TO PASSENGER SIDE. FRONT PASSENGER LIGHTS, GRILL, RADIATOR SUPPORTS, BUMPER, SIDE FENDER, AND HOOD ALL SEVERELY DAMAGED. AIRBAGS DID NOT DEPLOY. DAMAGE TO THE VEHICLE ENDED UP AT $4,386.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10750100August 20, 2015
SERVICE BRAKES
COMPLETE BREAK FAILURE. BREAK PEDAL WENT TO FLOOR AND ALMOST KILLED MY FAMILY. NOTICED LEAKING BREAK FLUID COMING OUT OF RUSTED BREAK LINE UNDER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750122August 20, 2015
SERVICE BRAKES
I WAS APPLYING THE BRAKES ON MY 2001 CHEVROLET SUBURBAN, MODEL 2500, AS I TURNED INTO MY DRIVEWAY. THE BRAKES FAILED TO ENGAGE. THIS RESULTED IN THE VEHICLE RUNNING INTO THE FRONT OF THE GARAGE. THE BRAKES NOW APPEAR TO BE WORKING FINE. THE BRAKES HAVE FAILED ON PREVIOUS OCCASIONS, BUT NEVER TO THE POINT OF ALLOWING THE VEHICLE TO HIT ANYTHING. ACCORDING TO THE GM DEALER, THEY CAN'T FIX THE PROBLEM WITHOUT A FAILURE CODE IN THE COMPUTER. AN INDEPENDENT SERVICE GARAGE SAID THE SAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749136August 17, 2015
TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN EQUIPPED WITH HERCULES ALL TRAC A/T TIRES, SIZE: 265/70R16 (NA). WHILE DRIVING APPROXIMATELY 70 MPH, THE REAR DRIVER SIDE TIRE BLEW OUT. THE TIRE WAS REPLACED WITH A SPARE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE TECHNICIAN WHO REPLACED THE TIRE. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE FAILURE MILEAGE WAS 5,000 AND THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 205,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747951August 11, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVING ON HIGHWAY AT 75MPH BATTERY, SECURITY AND LOW FUEL POPPED ON INTO MESSAGE CENTER. GAS GAUGE, VOLT METER, AND TEMPERATURE GAUGE QUIT WORKING, HAD TO PULL OFF THE SIDE OF THE HIGHWAY BECAUSE OF IT ALMOST GOT HIT. I KNOW NUMEROUS PEOPLE WITH SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747691August 10, 2015
SERVICE BRAKES
THE ABS ACTIVATE WITHOUT REASON WHEN I SLOW TO A STOP. THE PROBLEM BEGAN INFREQUENTLY AND I ATTRIBUTED IT TO POSSIBLE SLIPPERY SURFACE CONDITIONS. OVER THE PAST YEAR THE PROBLEM HAS GOTTEN MUCH WORSE AND HAPPENS FREQUENTLY NOW. RESEARCH INDICATES THAT THIS IS A KNOWN PROBLEM AND THE SUBJECT OF A RECALL FOR "SNOW" STATES - LIKE DC AND MARYLAND WHICH ARE JUST ACROSS THE POTOMAC RIVER FROM WHERE I LIVE AND USE MY SUBURBAN. THIS IS THE SECOND SERIOUS BRAKE ISSUE WITH THIS VEHICLE. ALL THREE BRAKE LINES HAVE BEEN REPLACED OVER AN APPROXIMATE 18 MONTH PERIOD TWO YEARS AGO AS A RESULT OF SUDDEN BRAKE FAILURE CAUSED BY CORRODED BRAKE LINES. THIS IS ALSO A WELL KNOWN PROBLEM (THOUGH NOT ONE I WAS AWARE OF WHEN MY BRAKES FAILED AND WERE REPAIRED). MY RESEARCH INDICATES THAT MANY OWNERS HAVE SUFFERED FROM THESE PROBLEMS. THE NHTSA SHOULD FURTHER INVESTIGATE THESE PROBLEMS AND EXPAND/INITIATE RECALLS FOR THESE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731769July 2, 2015
AIR BAGS
MY SON WAS DRIVING AND REAR ENDED A MAN GOING APPROXIMATELY 50 MPH. THE FRONT END SUSTAINED A GREAT DEAL OF DAMAGE, INCLUDING, BUT NOT LIMITED TO, THE ENGINE BEING PUSHED BACK SEVERAL INCHES. THE AIR BAGS DID NOT DEPLOY. MY SON SUSTAINED MINOR WHIPLASH TYPE INJURIES TO HIS NECK AND BACK.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10731772July 2, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2001 CHEVROLET SUBURBAN. WHILE DRIVING AT 55 MPH UPHILL, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE HYDROPLANED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF A PICK-UP TRUCK. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 270,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10722912June 2, 2015
ENGINE
TL* THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN 1500. WHILE DRIVING AT 65 MPH, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. UPDATED 7/28/15*CN UPDATED 10/18/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721217May 24, 2015
POWER TRAIN
I WAS DRIVING ON THE NJ TURNPIKE NEAR EXIT 10, TRAVELLING TO BOSTON. AHEAD, ALL TRAFFIC WAS STOPPED IN BOTH THE INNER AND OUTER SET OF LANES. AS I DECELERATED, I HEARD A NOISE AND THE TRUCK JERKED SLIGHTLY. WHEN I TRIED TO PULL OFF THE ROAD INTO THE SERVICE LANE, I HAD NO TRANSMISSION AND HAD TO DRIFT TO THE SHOULDER. I WAS TOLD THERE WAS A CATASTROPHIC FAILURE OF THE TRANSMISSION AND IT HAD TO BE COMPLETELY REBUILT (UNDER WARRANTY). WHEN THE VEHICLE HAD AROUND 70,000 MILES (ABOUT 2 YEARS AGO, 2013), THE TRANSMISSION FAILED AGAIN AND HAD TO BE COMPLETELY REBUILT AGAIN. PATHETIC. THE VEHICLE CURRENTLY HAS 83,000 MI ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713163April 27, 2015
STRUCTURE, VISIBILITY:SUN/MOON ROOF ASSEMBLY
DRIVING AT 65 MPH DOWN THE INTERSTATE, SUDDENLY THE SUNROOF GLASS SEPARATED FROM THE FRAME AND FLEW AWAY INTO THE ROAD BEHIND US. THE INSIDE SUN SHADE WAS ALSO SUCKED OUT. THE SUNROOF WAS CLOSED AT THE TIME. THE FRAME AND MOTOR ARE INTACT AND STILL OPERATE NORMALLY. SUNROOF WAS MADE BY VERMEULEN-HOLLANDIA, MODEL: TVS S/N 461569. THERE IS A RECALL ON 2002-UP MODELS FROM THEM BUT NOT FOR THIS SERIAL NUMBER. COMPANY NAME IS NOW WEBASTO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702857March 31, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE FUEL PUMP WAS DISABLED AND THE ODOR OF FUEL WAS PRESENT. ALSO, THE CONTACT INDICATED THAT THE FUEL GAUGE DISPLAYED INACCURATE FUEL LEVELS WHILE OPERATING THE VEHICLE AND THE SERVICE ENGINE SENSOR LIGHT HAD ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V155000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 260,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683711February 16, 2015
SERVICE BRAKES
I WAS TRAVELING AROUND 40MPH ON A LOCAL ROAD ON MY WAY FROM DROPPING THE KIDS OFF AT SCHOOL. I TRIED TO SLOW DOWN TO TURN ONTO MY STREET, AND THE SUBURBAN BRAKES DID NOT RESPOND AT ALL. THANKFULLY, THERE WAS NOBODY AHEAD OF ME, AND I SLOWED THE TRUCK GRADUALLY. I THEN IDLED BACK HOME, WITHOUT ANY FUNCTIONALITY IN MY BRAKES. UPON INSPECTION, WE DISCOVERED THE BRAKE LINES HAD RUPTURED. ALL MAINTENANCE IS AND HAD BEEN UP TO DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681788February 6, 2015
ENGINE
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679637January 29, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WENT TO START MY 2001 CHEVY SUBURBAN AND IT WOULDN'T START. I LISTENED FOR THE FUEL PUMP TO ENGAGE AND IT WASN'T WORKING. I CHECKED THE RELAY AND NOTICED IT WAS MELTED ON ONE CORNER. I HAVE RESEARCHED THIS ONLINE AND FOUND SEVERAL COMPLAINTS ABOUT THE SAME PROBLEM. ALSO NOTICED THAT GM HAS DONE NOTHING TO FIX THIS ISSUE. I HAVE BEEN A GM FAN ALL MY LIFE AND WOULD LIKE TO CONTINUE BEING ONE. PLEASE RECALL THIS ON GOING PROBLEM GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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