Chevrolet Suburban Complaints (2004)

406 consumer complaints on file.

#10182230February 10, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER BECAME ERRATIC. JUMPING TO 120 MPH WHILE DRIVING 30 MPH. SHOWING 70 MPH WHILE STANDING STILL. I HAVE VIDEOS OF THIS PHENOMENON. DEALER STATED IT IS A COMMON OCCURRENCE, HAD TO PULL INSTRUMENT CLUSTER FROM DASH AND ULTIMATELY REPLACE IT AT A COST OF $595. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182060February 9, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CHEVY TAHOE THAT HAS A SPEEDOMETER MALFUNCTION. THE VEHICLE IS GOING 120 MPH WHEN IT IS SITTING STILL.. I HAVE READ NUMEROUS COMPLAINTS ABOUT THIS ISSUE AND GM HAS YET TO HAVE A RECALL AND FIX THIS PROBLEM..I BELIEVE THEY ARE WAITING FOR CONSUMERS TO DIE BEFORE THEY BRING THIS ISSUE TO THE FOREFRONT..CURRENT FIX IS A REPLACEMENT BEZEL FOR 600.00 ..IF THIS IS A COMMON FAILURE THEN WHY AREN'T WE FIXING IT?? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181990February 8, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I WAS DRIVING ON AN ICY ROAD OUTSIDE OF CHICAGO WHEN I ALMOST LOST CONTROL OF MY VEHICLE DUE TO SPEED CREEP THIS WAS CAUSED BY THE SPEEDOMETER OF THE VEHICLE FAILING AND STICKING AT 37 MPH. I ESTIMATE THAT WHEN I SKIDDED OUT THAT I WAS MOST LIKELY GOING OVER 50 MPH. I'VE HAD MULTIPLE PROBLEMS WHERE THE SPEEDOMETER HAS STUCK AFTERWARD, BUT WAS ABLE TO AVOID SIMILAR INCIDENCES BECAUSE I REALIZED THEIR COULD BE A PROBLEM. I AM DRIVING A 2004 CHEVROLET SUBURBAN. THIS IS NOT A SAFE SITUATION. IF THERE WERE OTHER TRAFFIC, STRUCTURES, OR PEDESTRIANS AROUND PROPERTY MAY HAVE BEEN DAMAGED AND PEOPLE MAY HAVE BEEN INJURED OR KILLED. IT IS NOT AN ISOLATED INCIDENT EITHER. IF YOU GO TO WWW.TOPIX.NET YOU CAN READ 380 POSTINGS OF PEOPLE HAVING THE SAME PROBLEMS. JUST TYPE IN SUBURBAN SPEEDOMETER STUCK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181666February 5, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY SPEEDOMETER WENT FROM 55 TO 120 IN A MATTER OF SECONDS. THEN IF YOU GIVE IT A COUPLE OF DAYS IT WOULD BE RIGHT AGAIN. THEN ALL OF A SUDDEN I AM DRIVING DOWN THE INTERSTATE AND IT WOULD GO TO 120 AGAIN. THE DEALERSHIP HOOKED IT UP TO THE COMPUTER AND THEY SAID THEY "REBOOTED THE CLUSTER" AND IT'S WORKING FOR NOW. THEY SAID A LOT OF PEOPLE HAVE HAD THIS HAPPEN AND IT MAY ONLY BE A TEMPORARY FIX. SO WHAT IF I HAVE MY CRUISE CONTROL SET AT 65 AND THEN MY SPEEDOMETER GOES TO 120? I SEE AN INSTANT ACCIDENT HAPPENING! CHEVROLET SHOULD HAVE A RECALL ON THIS ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181536February 4, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I OWN A 2004 CHEVROLET SUBURBAN Z71. DURING THE PAST WEEK, THE SPEEDOMETER HAS BEEN REGISTERING ERRATIC SPEEDS WHILE DRIVING AT A CONSTANT PACE. TODAY, THE SPEEDOMETER QUIT WORKING ALTOGETHER. THE VEHICLE HAS ONLY 59,450 MILES ON IT, AND HAS NOT BEEN USED IN ANY OFF ROAD EXCURSIONS. NOT HAVING AN ACCURATE SPEED READING WHILE DRIVING A VEHICLE OF THIS SIZE IS A SIGNIFICANT SAFETY ISSUE TO THE DRIVER AND PASSENGERS OF THIS VEHICLE, AND OTHER VEHICLES ON THE ROADWAY. I UNDERSTAND THIS IS A FAIRLY COMMON ISSUE WITH THIS MAKE, MODEL, AND YEAR VEHICLE. AS SUCH, I BELIEVE THE MANUFACTURER NEEDS TO ENTER INTO A SAFETY RECALL TO FIX THIS ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181375February 1, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER IS DEFECTIVE. REGISTERS BETWEEN 35 AND 120 MPH WHEN CAR IS STOPPED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180655January 24, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER ON 04 TAHOE STOPPED WORKING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179004January 18, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
04 SUBURBAN SPEEDOMETER QUIT WORKING. SPEEDOMETER SAID 120 MPH WHEN SITTING STILL. THEN GOT STUCK ND WOULD DROP SLOWLY. NOW IT DOES NOT WORK AT ALL. IT SITS ON ZERO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178576January 12, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
OUR SPEEDOMETER QUIT WORKING AND WOULD EITHER SHO US GOING MUCH SLOWER OR MUCH FASTER THAN WE REALLY WERE. WE WERE HOPING THAT IT WAS JUST A SENSOR, BUT IT WAS THE WIRING IN THE DASH, THEY REQUIRED THAT WE SEND IN THE WHOLE FRONT MODULE AND THEY SENT US A NEW ONE WITH OUR OLD ODOMETER MILES ALREADY SET. THEY ALSO REQUIRED THAT WE SEND IN THE OLD ONE. OUR MECHANIC TOLD US THAT THEY HAD JUST HAD TO REPLACE A PICKUPS SPEEDOMETER AS WELL. SAME YEAR, AND SIMILAR MODEL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178325January 10, 2007
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
I HAD A FLAT TIRE ON A 2004 CHEVY SUBURBAN. AFTER ABOUT 1 HOUR OF TRYING, I WAS NOT ABLE TO RELEASE THE SPARE TIRE HOIST ON THE VEHICLE. SINCE I COULD NOT ACCESS THE SPARE TIRE, I HAD TO CALL FOR A TOW TRUCK. THE TOW TRUCK DRIVER ALSO COULD NOT GET THE SPARE TIRE TO RELEASE FROM THE VEHICLE. THE VEHICLE HAD TO BE TOWED TO THE DEALER. THE DEALER HAD TO REPLACE THE "BAD" HOIST. THIS WAS THE FIRST TIME I TRIED TO USE THE SPARE HOIST SINCE THE VEHICLE WAS PURCHASED. THE DEALER SAID THAT THIS IS A COMMON FAILURE AND THE TOW TRUCK DRIVER AGREED. THE DEALER ALSO SAID IT WAS MY FAULT FOR ABUSING THE HOIST (DRIVING ON DIRT ROADS) AND NOT PROPERLY SERVICING THE HOIST. NO WHERE IN THE OWNER'S MANUAL DOES IT TALK ABOUT SPARE TIRE HOIST MAINTENANCE. THE TOTAL COST FOR A FLAT TIRE WAS OVER $400 AND 7 HOURS OF MY TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177826January 4, 2007
STEERING: STEERING WHEEL/HANDLE BAR
ORIGINAL DATE WAS IN 2005 WHEN I COMPLAINED REGARDING THE CLICKING NOISE WHEN STEERING WHEEL IS BEING TURNED TO THE LEFT. SERVICE PERSONNEL STATED THEY HAD LUBRICATED THE STEERING WHEEL BOLTS. WELL AFTER RECEIVING THE VEHICLE BACK ON 12/01/06 FOR 30K MILE INSPECTION THE CLICKING NOISE IS NOW BACK, BUT WORSE WHEN REVERSING NOT ONLY HAS THE CLICKING NOISE RETURNED, BUT WHEN REVERSING HAVING MY STEERING WHEEL TURN LEFT I CAN FEEL THE TIRES SLIDING. AFTER TALKING TO SAME PERSONNEL IN SERVICING SHE IS BEING TOLD NOT TO LUBRICATE OR LOOSEN THE BOLTS OF THE STEERING WHEEL SINCE IT WILL NOT IMPROVE THE SITUATION. ACCORDING TO THE SERVICE PERSONNEL SHE JUST RECEIVED (01/04/06) A NOTICE STATING THAT CHEVROLET IS WORKING ON THE PROBLEM UNFORTUNATELY THEY (CHEVROLET/GMAC) WILL GO BACK TO THE DRAWING BOARD TO MAKE A PART THAT WILL FIX THIS PROBLEM. I EXPLAINED TO VERONICA OF MY FEARS OF DRIVING THE VEHICLE, BUT SHE STATES THAT THE VEHICLE IS SAFE. I DID NOTIFY THE SERVICE PERSONNEL AS WELL AS THE OWNER OF THE DEALERSHIP (WHERE THE WORK IS BEING DONE AND WAS PURCHASED FROM) THAT MY FEAR OF HAVING TO MAKE AN IMMEDIATE LEFT TURN OR REVERSING HAVING THE STEERING WHEEL TURNED LEFT WHAT IS THE GUARANTEE THAT THE TIRES WILL NOT SLIDE MAYBE HITTING SOMETHING FROM BEHIND. BOTH SERVICE PERSONNEL AND THE OWNER OF THE DEALERSHIP STATES THAT CHEVROLET WOULD NOT SAY IT WAS SAFE FOR SOMEONE TO DRIVE WHEN IN FACT IT ISN'T. NOTHING CAN BE DONE REGARDING THIS ISSUE SINCE THERE IS NO PART ON THE MARKET TO FIX THIS PROBLEM. MY COMPLAINT IS BASICALLY I FEEL THAT SINCE THERE ISN'T A PART CURRENTLY MADE TO REPAIR THE PROBLEM MAKING A LEFT TURN OR REVERSING THAT THIS VEHICLE IS UNSAFE FOR ME AND MY FIVE CHILDREN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177320December 29, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AT 35000 MILES THE SPEEDOMETER WOULD MAKE A TICKING NOISE AND START MOVING WITH A NOTCHY MOTION. WHEN DRIVING IT COULD READ 40-75 MPH WHILE DOING LESS THAN 10 MPH. AT 60+ MPH IT COULD READ 100+ MPH. AFTER MULTIPLE RESTARTS THE SPEEDOMETER WOULD RETURN TO 0. THE PROBLEM SEEMED LIKE IT WOULD WORSEN WHEN THE TEMPERATURE WAS COLDER, BUT IT COULD BE COINSIDENCE. TOOK THE VEHICLE INTO THE CHEVROLET DEALER WHERE IT WAS DIAGNOSED AS HAVING A FAULTY GUAGE CLUSTER AND REPLACED UNDER WARRANTY. WHILE IN THE DEALER THERE WERE 2 OTHER PEOPLE WITH SIMILAR TRUCKS HAVING THE SAME THING REPLACED. NOW I SEE ONLINE THAT THIS IS COMMON WITH NEARLY EVERY SUBURBAN AND CHEVROLET/GMC TRUCK IN MODEL YEARS 2004-2005. THIS SHOULD BE A RECALLED PART AND COULD BE A MAKE FOR A COSTLY/DANGEROUS DRIVE FOR SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177504December 28, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SUSPENSION
2004 CHEVROLET SUBURBAN WINDOW MOTOR REPLACEMENT**CC THE RIGHT POWER WINDOW WAS SLOW GOING UP. THE CONSUMER WAS TOLD A MOTOR AND REGULATOR WAS NEEDED. THE FRONT TIRES WERE SEVERELY WORN ON THE INSIDE. AN ALIGNMENT WAS PERFORMED AND THE TIRES WERE ROTATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176852December 22, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
STARTED HAVING PROBLEMS WITH THE SPEEDOMETER READING INCORRECT SPEED AT ABOUT 40K MILES. CURRENTLY HAVE 55K MILES ON MY 2004 SUBURBAN. THE SPEEDOMETER OFTEN READS OVER 100 MPH SITTING IN MY DRIVEWAY. IT SEEMS TO OCCUR AFTER 30+ MINUTES OF CONTINUED DRIVING. ADDITIONALLY, THE TACHOMETER BECOMES ERRATIC AND SOMETIMES JUST DROPS TO 0 WHILE DRIVING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176854December 22, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER AND OIL PRESSURE STARTING DISPLAYING ERRATIC READING ANY WHERE FROM 0-120+ AND OIL PSI OF 0 TO PEGGING GAGE. AFTER RESEARCH OF DEALERS AND REPAIR FACILITIES DATA CONFIRMED THIS IS A KNOW DEFECT AND CAUSED BY DEFECTIVE STEPPER MOTORS. SETTING CRUISE CONTROL HAMPER THIS DEFECT BY NOT KNOWING WHAT ACTUAL SPEED IS WHEN ENGAGING CRUISE CONTROL. ALSO HAVE SECOND VEHICLE THAT JUST STARTED WITH SAME ISSUES TODAY 12-22-06. 2004 GMC YUKON XL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176857December 22, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER IS ERRATIC AND INACCURATE. VERY DANGEROUS! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175739December 11, 2006
ELECTRICAL SYSTEM
2004 CHEVY SUBURBAN- SPEEDOMETER AND OIL PSI GAUGES READ ERRATIC. SPEEDOMETER CAN READ ZERO ONE MINUTE AND 120 ANOTHER, VERY ERRATIC. OIL PRESSURE GAGE READS 0-80 AT ANY TIME. MANY DOCUMENTED CASES BUT NO RECALL ON DEFECTIVE STEPPER MOTORS. INTERNET SHOWS MANY REPAIRS BEING MADE ON THESES CLUSTERS REPLACING DEFECTIVE STEPPER MOTORS. DEALER REPAIR TO REPLACE DEFECTIVE CLUSTER $400 *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175522December 7, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
IT IS VERY DANGEROUS TO FILL THE GAS TANK. EVEN WITH THE RUBBER BOOT SEALED AGAINST THE NECK, GASOLINE SPLASHES OUT ALL OVER THE GROUND. NO FIRE YET. THIS HAPPENS AFTER ONLY A FEW GALLONS IN PUT INTO A 31-GALLON TANK CONTAINING 8-10 GALLONS. IT IS VERY DIFFICULT AND TIME CONSUMING TO FILL THIS TANK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174060November 22, 2006
ELECTRICAL SYSTEM
I HAVE A 2004 CHEVROLET SUBURBAN WITH APPROX. 60,000 MILES. THE SPEEDOMETER WORKS INTERMITTENTLY. SOMETIMES IT SEEMS TO REGISTER AND OTHER TIMES NOT AT ALL. WHEN "WORKING", THE SPEEDOMETER STEPS OR JAGGEDLY MOVES. I HAVE NO CONFIDENCE THAT EVEN IF IT IS "WORKING" IT IS NOT ACCURATE. I HAVE SEARCHED THE WEB AND THERE SEEMS TO BE A HIGH NUMBER OF SIMILAR CASES. ADDITIONALLY, I WAS IN A FRIEND'S SUBURBAN LAST WEEKEND AND HE, FOR THE FIRST TIME, HAD THE SAME THING HAPPEN. HE HAD APPROX. THE SAME MILEAGE (60,000 MILES). VERY DANGEROUS NOT TO KNOW HOW FAST YOU ARE GOING AT ANY GIVEN TIME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174027November 21, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, VEHICLE SPEED CONTROL
2004 CHEVY SUBURBAN SPEEDOMETER GOES CRAZY,SOMETIMES SET AT 120 MPH WHILE SETTING STILL. WHILE DRIVING I NEVER KNOW THE SPEED I'M GOING. ONE DAY MY WIFE WAS DRIVING THE SPEEDOMETER JUST KEPT CLIMBING TO 120 MPH , THAT IS WHEN IT STARTED. SOMETIMES THE SPEEDOMETER GOES DOWN TO 0 MPH THEN WHILE DRIVING SAY 30 MPH I GUESS IT MAY TAKE YOU TO 60 MPH, 80 MPH WHILE AT THE SAME RPM. NOTHING HAS BEEN DONE ,IT HAS 44000 MILES THEREFORE MY WARRANTY IS OUT I HAVE TO SEE IF THE EXT WARRANTY I GOT COVERS THIS, ALSO I HAVE BEEN CHECKING THE INTERNET IF ANYONE HAD SIMILAR PROBLEMS AND I HAVE FOUND NUMEROUS PEOPLE ON TOPIX.NET . THANK YOU FOR YOU'RE TIME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Suburban