Chevrolet Sonic Complaints

954 consumer complaints on file.

#11449047January 26, 2022
ENGINE, ELECTRICAL SYSTEM
Vehicle keeps throwing P0011 codes with engine running rough and stalling when moving from stopped or slowing down
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449052January 26, 2022
ENGINE, ELECTRICAL SYSTEM
After original P0011 engine code dealer bought from replaced VVT actuators, oil control solenoid, VCG, timing belt, water pump, antifreeze, idler and tensioner on 10/27 -11/21. Vehicle ran for one week and all thru Dec 2021 intermittently kept running rough and stalling and throwing P0011 code Camsgaft Position Sensor intake and P0301 cylinder 1 misfire. Smelled burning oil too. Replaced all separate throughout month -Camshaft position sensor intake, changed oil, spark plugs and now the ignition coil. Each time ran one day and code P0011 kept coming back. Running rough, poor gas mileage and stalls. Have extended warranty going back to dealer bought from.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445304December 28, 2021
POWER TRAIN
The contact owns a 2013 Chevrolet Sonic. The contact stated that the button on the gear shifter would not release while shifting between gears. Due to the failure, the key would remain stuck in the ignition due to the defective gear shifter button. The dealer was notified of the failure and the contact was given a diagnostic fee; the contact declined to pay for the diagnostic. The manufacturer was also notified of the failure and informed her that the matter would be escalated to a senior manager. The contact had not heard back from the manufacturer. The vehicle had yet to be repaired. The failure mileage was unknown. The contact stated that the issue has been repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444626December 21, 2021
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2016 Chevrolet Sonic. The contact stated while driving 25 MPH, the vehicle began to stall inadvertently. The engine overheating warning light illuminated. The contact stated that she veered to the side of the road and turned off the vehicle. The contact's friend came on the scene and provided her with engine coolant, and she added the coolant to the vehicle. The contact continued to drive the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the thermostat housing had melted and needed to be replaced. The contact stated that the vehicle was repaired; however, the failure reoccurred while driving. The vehicle was taken to an independent mechanic several times and the thermostat housing was replaced three times due to its plastic-based material. The contact stated that she was unable to drive the vehicle for more than an hour and a half without a reoccurrence of the failure. The vehicle was taken back to the independent mechanic who diagnosed that the head gasket had melted. The independent mechanic advised the contact to purchase a new vehicle like the engine compartment of the vehicle was poorly made. The dealer was not notified of the failure. The manufacturer was notified of the failure and offered to assist the contact with scheduling an appointment with the dealer for diagnosis. The vehicle was not repaired. The vehicle's approximate failure mileage was 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443384December 10, 2021
VEHICLE SPEED CONTROL
My vehicle malfunctioned Driving on my way to work entering a large parking area connected stores. I saw a available parking spot in between 2 cars I drove in the spot lined up car and put my car in park completely stopped.I looked to my right then to my left to be sure I wasn't to close to the other two vehicles then I opened my drivers door to check if I was within the line.I was just on the line.As soon as I shut the door the doors locked the engine roared so loud I thought it was going to explode then the safety belt latched on so tight pulled me back at same time the car plummeted forward extreme acceleration into a brick building. Instantly the bags deployed as I halted forward I put up my arms up panic knowing I was going into the bldg once impacted hit bldg I heard a loud screech sound.once hit the car instantly reversed backwards at this same extreme speed I then was going backwards. I managed to step my foot on the break it stopped the car. I was about 65 feet when it completely stopped in reverse. I opened the door and fled got got my belt off.The impact with bags was pain was excruciating did save my life. I don't know how I survived this accident. My car was in park gear ignition still on. This car completely malfunctioned.Previous engine light on for 3 to 4 day. I need this investigated with the box It will show reading I was in park .The insurance company will not provide this box data to me and Dealership is unreachable.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11442568December 3, 2021
ENGINE AND ENGINE COOLING
The contact owns a 2015 Chevrolet sonic. The contact stated that while driving at approximately 25 MPH, there was white smoke coming from under the hood of the vehicle. The contact mentioned that once the vehicle was to the side of the road, the contact noticed that there was antifreeze all over the engine. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the rear water outlet needed to be replaced. The vehicle was repaired however, the failure recurred twice. The manufacturer was not notified of the failure. The approximate failure mileage was 75,000. The VIN was invalid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442413December 2, 2021
POWER TRAIN
The contact owns a 2012 Chevrolet Sonic. The contact stated that while driving approximately 55 - 60 MPH, the vehicle hesitated to accelerate. The failure nearly caused a collision. Upon investigation, the contact related the failure to NHTSA Campaign Number: 14V315000 (Power Train) however, the VIN was not included in the recall. The vehicle was taken to the dealer and Della Chevrolet of Plattsburgh (5101 U.S. Ave, Plattsburgh, NY 12901). Both dealers informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439874November 9, 2021
POWER TRAIN, VEHICLE SPEED CONTROL
Driving 2012 Chevrolet Sonic approximately 50mph, car down shifted on its own to 20mph nearly getting rear ended. Tried driving in auto transmission and manual mode, transmission stuck in 3rd gear. Had to drive 11 miles on busy road at 20mph, speed limit is 50mph. Car is at dealer, has turbine shaft break and wave plate broken. Because car has 1-2012 on sticker, no warranty is available. My option is $4800 to replace transmission or junk it. Car only has 93 thousand miles and was always mainted very well, lucky there was no injuries.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438724October 30, 2021
AIR BAGS
Hello, I need you guys help. I got into a car wrecked which wasn’t my fault. The airbags they deployed and my child car seat was damage. I got a police report stating that the car accident wasn’t my fault and it’s the fault of a 16 year old. He merge straight into my Car and I have all these expeensives that I cannot pay for.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11436408October 12, 2021
SEATS, ENGINE, PARKING BRAKE
The contact owns a 2018 Chevrolet Sonic. The contact stated that operating the vehicle, the front driver side seat would erroneously slide forward causing the driver's knees to make contact with the dash panel. In addition, while driving at various speeds the vehicle had suddenly stalled. The vehicle was taken to the local dealer who diagnosed that the electronic control unit hardware was faulty. Also, the emergency brake cable was hanging low to the ground under the vehicle. The vehicle was not repaired. The local dealer was notified of the failures. The manufacturer was not contacted. The failure mileage was 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434745September 28, 2021
UNKNOWN OR OTHER
On Tuesday, September 27 at 10:25 AM, I was driving to pickup medication for my dog. I was less than 5 miles away from my home. As I pulled up to park, I slowed down and turned into the nearest parking stall. As I set the automatic shifter to Park, the car came out of park and shifted gears into Drive; mounting the curb. I hit the brake but the car continued to move forward. When I went to pull on my Emergency brake, the car hit the side of the building. As soon as I hit the building, I was able to regain control of the car and turn the ignition off. Gratefully, no one was hurt.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11430135August 23, 2021
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
The contact owns a 2014 Chevrolet Sonic. The contact stated that after refueling the vehicle, while attempting to start up the vehicle, the vehicle would not start immediately. The vehicle was making an abnormal knocking sound. The vehicle would jerk before starting. The contact took the vehicle to an independent mechanic who inspected the vehicle and diagnosed the failure as an issue with the fuel. The mechanic attempted to change the fuel injector to fix the failure however, the fuel continued to flow. The mechanic recommended that the contact reach out to the local dealer to have the vehicle inspected and repaired. The contact reached out to the local dealer to have the vehicle inspected but the dealer informed the contact that they would need to call back in two weeks to schedule an appointment which the contact attempted several times but was never able to schedule the appointment. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426667July 27, 2021
UNKNOWN OR OTHER
On Sunday, my transmission had a Complete Failure; according to the dealership, on Monday afternoon, we had the vehicle towed to Pinkerton in Salem 925 N Electric Rd, Salem, VA 24153 540-562-1337. The vehicle has only had 48,900. They said that there was a flaw possible in the transmission but have been waiting to see if they have a fix for the problem since it was possibly a manufacturing issue since the vehicle was service regularly at the dealership. We were on the highway when this was happening, and the vehicle what to stall out, so we had to come home. On Monday, we had the vehicle towed since it would not reverse out of the driveway.. No warning light, and the car was driving fine until 07/25/2021
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426349July 25, 2021
POWER TRAIN
Traction contorl light and check engine light comes on and its throwing my car into limp mode. we have changed out the throttle body and the pedal sensor and still having the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425666July 20, 2021
AIR BAGS
The contact owned a 2014 Chevrolet Sonic. The contact stated that while driving at various speeds approaching a parking lot and slowing down to turn, the vehicle behind was speeding and crashed into the rear of the vehicle. The vehicle then flew forward and crashed into a pole. No airbags deployed. The passenger in the driver's side rear seat sustained whiplash to the neck. The contact and her daughter sustained minor injuries to the right hip, right knee, and right shoulder. A police report was filed. The passenger in the driver's side rear seat was treated via ambulance and the contact and her daughter received medical attention from a chiropractor. The police towed the vehicle to a lot where it was deemed a total loss. The dealer was contacted and informed the contact that no recalls were under the VIN. The manufacturer was made aware of the failure and started an investigation. The failure mileage was approximate 88,000
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11425191July 16, 2021
AIR BAGS, ENGINE
My airbag on the passenger side goes on and off all the time, dealership wouldnt fix it couldnt find why it was doing that. Now while driving it just shuts off with out a warning ,scard to take it to dealership cant afford to keep putting money into it. I have had problems since the car was bought from the dealership. Now do not know how to be able to sell if it is doing this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424806July 14, 2021
UNKNOWN OR OTHER
Shift Lever (Gear Shifter) started getting stuck in park when I attempted to put it in drive. My vehicle key would also get stuck in the ignition. These two problems put my personal safety at risk because in not being able to shift from park to drive and (or) take my key out of the ignition, I would be left stranded out in public.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423818July 7, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
At around 45,600 miles the Odometer and Trip Meter on my 2013 Sonic stopped displaying numbers and instead shows just 3 dashes. Disconnecting the car's battery for 30 mins, reconnecting, and starting the car displays the mileage for a few seconds and then returns to the ---. Same happens when pulling the fuse for the gauge cluster; the mileage is displayed for a few seconds and then returns to the ---. Attempting to reset the Trip Meter results in the normal 'beep' but numbers are not displayed. Brought the car to the dealership and since the vehicle is out of warranty they want a nonrefundable deposit of $700 just to diagnose, parts and labor would be an additional bill on top of that. Ridiculous. Since this is likely a computer issue it's beyond the scope of work that can be performed by my trusted local garage and as a result I have not had the issued corrected. This should be a GM recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422656June 28, 2021
AIR BAGS
The contact owns a 2020 Chevrolet Sonic. The contact stated that while her granddaughter was driving approximately 40 mph, the front driver’s and passenger’s side air bags erroneously deployed causing the driver to lose control of the steering wheel and the vehicle drove off the roadway. The vehicle was not involved in a crash before the air bags deployed. The cause of the failure was not yet determined. The local dealer was contacted and informed of the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420266June 9, 2021
ELECTRICAL SYSTEM
The contact owns a 2015 Chevrolet Sonic. The contact stated while driving at various speeds, the communication system failed to operate as designed. There were no warning chimes and the horn was disengaged. The contact stated there was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with the radio software needing to be updated. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 16V422000 (Electrical System, Equipment). The manufacturer had been informed of the failure and a complaint was filed. The failure mileage was approximately 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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