Chevrolet Sonic Complaints

954 consumer complaints on file.

#10713998May 1, 2015
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. WHILE ATTEMPTING TO ACTIVATE THE WINDSHIELD WIPER FLUID, THE WINDSHIELD FLUID FAILED TO EMIT. THE CONTACT DISCOVERED THAT THE WIPER FLUID WAS LEAKING UNDER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 12V408000 (VISIBILITY). THE FAILURE MILEAGE WAS 36,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706257April 17, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. WHILE DRIVING 25 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STARTED TO SLOW DOWN. THE VEHICLE WAS TOWED TO A DEALER AND IT WAS DETERMINED THAT THE TRANSMISSION TURBINE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V375000 (POWER TRAIN). THE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706393April 17, 2015
VEHICLE SPEED CONTROL
AT A STOP LIGHT/SIGN WITH MY FOOT ON THE BRAKE THE CAR WILL START TO SHAKE/LUNGE FORWARD LIKE THE CAR IS TRYING TO GO BUT CANT BECAUSE MY FOOT IS ON THE BRAKE. IT WILL HAPPEN WITHIN A MILE AFTER STARTING AND DRIVING MY CAR AND WHEN IT STARTS TO SHAKE IT WILL LAST MAYBE 5 SECONDS. IT HAPPENS 2 OR 3 TIMES A WEEK ESPECIALLY WHEN ITS COLD OUTSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705656April 14, 2015
SUSPENSION
VEHICLE MAKES A KNOCKING NOISE FROM THE PASSENGER FRONT AND REAR, WHEN THE VEHICLE GOES OVER BUMPS AND WHEN THE VEHICLE MAKES TURNS. THE KNOCKING SOUND CAN BE HEARD, WHEN THE CAR IS PARKED PUSHING DOWN ON EITHER THE FRONT FENDER BACK PASSENGER SIDE. VEHICLE ALSO SWAYS AT HIGHWAY SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705018April 10, 2015
TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC EQUIPPED WITH HANKOOK OPTIMO H428 (NA) TIRES, SIZE P195/65R15 (NA). THE CONTACT STATED THAT ALL FOUR FACTORY TIRE SIDEWALLS WERE SEVERELY CRACKED AND THE FRONT PASSENGER TIRE THREAD HAD BEGUN TO SEPARATE. THE CONTACT NOTIFIED GM AND HANKOOK OF THE FAILURE. ONLY THE FRONT PASSENGER SIDE TIRE WAS REPLACED. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704580April 8, 2015
POWER TRAIN
THE SHIFTER BUTTON STICKS WHEN PRESSED. THIS DOES NOT ALLOW THE KEY TO BE RELEASED. IT ALSO DOESN'T LOCK THE GEAR SHIFT INTO PLACE ALLOWING THE SHIFTER TO MOVE FROM PARK TO 1 GEAR WITH NO INTERVENTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704206April 7, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2015 CHEVROLET SONIC. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE DRIVER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26. UPDATED 6/8/15*CN UPDATED 10/05/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704189April 7, 2015
AIR BAGS
MY HUSBAND AND I WERE TRAVELING STRAIGHT IN A 2015 CHEVROLET SONIC LT AT APPROXIMATELY 35-40 MPH WHEN THE DRIVER OF A 2002 TOYOTA COROLLA MADE A LEFT HAND TURN CAUSING A COLLISION. SIMPLY PUT WE T BONED THE OTHER VEHICLE. 2015 CHEVY SONICS ARE EQUIPPED WITH WEIGHT SENSING RESTRAINT SYSTEMS. I WAS THE PASSENGER AND WEIGH APPROXIMATELY 142 LBS. BOTH DRIVER FRONT AIR BAGS DEPLOYED, KNEE AND STEERING WHEEL. THE PASSENGER FRONT AIR BAGS DID NOT DEPLOYED. ALMOST ALL OF THE DAMAGE WAS TO THE FRONT END PASSENGER SIDE. TOTAL MILEAGE AT TIME OF COLLISION WAS 3,191. SO FAR INSURANCE HAS ESTIMATED REPAIR COSTS TO BE $8,863.10, NOTE THIS IS BEFORE TARE DOWN. FINAL COST WILL RISE CONSIDERING THEY FAILED TO INCLUDE FRONT BUMPER AND RADIATOR. I HAVE BEEN ADVISED THAT WE ARE LOOKING AT A POSSIBLE TOTAL LOSS. I HAVE CONTACTED GM CONCERNING THE AIR BAG FAILURE, AND THE REPORT HAS BEEN PASSED ALONG TO NOW THE THIRD PERSON. THE REPORT WAS "ESCALATED TO CENTRAL CLAIMS" ON 4/2/2015, I WAS TOLD THEN THAT I WOULD RECEIVE A CALL WITHIN 24-48 HOURS, IT IS NOW 4/7/215. I DID NOT RECEIVE A CALL, CALLED GM YESTERDAY AND WAS GIVEN CONTACT INFORMATION OF THE 3RD ASSIGNED PERSON, SENT AN EMAIL ASKING FOR A RETURN CALL, NO RESPONSE RECEIVED. IT HAS NOW BEEN 24 HOURS SINCE EMAIL. PLEASE BE CAREFUL WHEN ALLOWING ADOLESCENTS/CHILDREN TO RIDE IN FRONT PASSENGER SEAT. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10703066April 1, 2015
STEERING, AIR BAGS
TL* THE CONTACT OWNS A 2014 CHEVROLET SONIC. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN MULTIPLE TIMES TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THREE MONTHS LATER, WHILE DRIVING AT 20 MPH, THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE REAR DRIVER SIDE PASSENGER DID NOT SUSTAIN ANY INJURIES, BUT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10702533March 30, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT THE AIR BAG SENSOR FAILED TO RECOGNIZE THAT THE FRONT PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED AND STATED THAT THE PASSENGER COULD BE UNDER WEIGHT. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702727March 30, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2015 CHEVROLET SONIC. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING AND THEY STATED THAT THE AIR BAG SYSTEM WAS NOT OPERATING PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701846March 26, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2012 CHEVROLET SONIC. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR LIGHT WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FAILURE WAS DUE TO AN ELECTRONIC INTERFERENCE WHICH WAS CAUSED BY A CELL PHONE IN THE VEHICLE. IN ADDITION, THE CONTACT INDICATED THAT THE FRONT PASSENGER SEAT AIR BAG "OFF" LIGHT WOULD ILLUMINATE WHEN A PASSENGER WAS OCCUPYING THE SEAT. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691439March 17, 2015
POWER TRAIN
2012 CHEVROLET SONIC. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE RECALL. *SMD THE DEALER KEPT THE VEHICLE FOR 18 DAYS WITHOUT PERFORMING ANY WORK. RECALL # 14V315000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694942March 17, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
HAS HAPPENED OFF & ON SINCE I BOUGHT CAR OCTOBER 2014. WHILE AT A COMPLETE STOP CAR WILL ROCK BACK AND FORTH AS IF THE BRAKE PEDAL ISN'T PUSHED DOWN ALL THE WAY & THE CAR ISN'T SURE IF IT IS TO BE DRIVING FORWARD SLIGHTLY OR STOPPED. EVEN WITH ME PUSHING THE BRAKE PEDAL ALL THE WAY DOWN TO FLOOR, CAR STILL ROCKS BACK & FORTH. IF AT STOP LIGHT WHILE DOING THIS ISSUE & LIGHT TURNS GREEN FOR ME TO DRIVE AHEAD CAR WILL NOT MOVE TILL DONE HAVING ITS ROCKING BACK & FORTH FIT. IT ONLY LASTS 15-20 SECONDS BUT CAN NOT DRIVE FORWARD WHILE CAR IS HAVING FIT. IS THIS THE COMPUTER/STABILITITRACK NOT COMMUNICATING PROPERLY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694475March 16, 2015
POWER TRAIN
THE GEAR SHIFT BUTTON WAS LOCKED IN PARK AND I COULD NOT RELEASE THE KEY FROM THE STEERING COLUMN. AFTER RESEARCHING ON THE INTERNET, ADVICE SAID TO PUSH HARD TO THE LEFT ON THE GEAR SHIFT TO POP THE BUTTON BACK OUT. I DID THAT WHILE JOSTLING THE BUTTON AND IT DID POP OUT. WHEN I PRESSED THE BUTTON AGAIN, THIS TIME IN NEUTRAL, THE BUTTON GOT STUCK WITHIN THE GEAR SHIFT COLUMN AGAIN, BUT I FOUND THAT I COULD THEN JUST PUSH THE GEAR SHIFT FORWARD AND BACK BETWEEN GEARS WITHOUT THE BUTTON LOCKING ON THE DESIRED GEAR. THIS IS A MAJOR SAFETY ISSUE BECAUSE IT APPEARED TO ME THAT IF I WERE DRIVING, THE GEAR SHIFT COLUMN COULD MOVE TO ANOTHER GEAR IF I HIT A POT HOLE OR BUMP, WITHOUT ME CONTROLLING IT. IN OTHER WORDS, IT MIGHT HAVE SLIPPED INTO NEUTRAL OR REVERSE. SHOULDN'T THERE BE A RECALL ON THIS? I HAVE TO TAKE IT TO THE DEALER WEDNESDAY, AND IF THIS HAPPENS AGAIN, I WILL HAVE TO DRIVE THE TRIP WITH MY HAND ON THE GEAR SHIFT KNOB TO INSURE IT WILL NOT SLIP OUT OF GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691231February 28, 2015
POWER TRAIN
WHEN PLACING THE CAR IN PARK THE GEAR SHIFTER BUTTON GETS STUCK AND DOESN'T DISENGAGE. SINCE IT DOESN'T DISENGAGE THE KEYS CAN'T BE REMOVED FROM THE CAR. IF THE CAR IS PLACED IN REVERSE OR DRIVE THE BUTTON STAYS STUCK CAUSING THE SHIFTER TO BE ENGAGED AND ABLE TO FREELY SHIFT INTO REVERSE OR PARK WHILE DRIVING. THIS HAS HAPPENED ON SEVERAL OCCASION AND MOST OFTEN IN COLDER TEMPERATURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689914February 23, 2015
AIR BAGS
THE CAR HAS A DETECTION SYSTEM IN THE PASSENGER SEAT. THIS SHOULD DETECT IF ANYONE IS IN THAT SEAT. WHEN PASSENGER IS DETECTED, THE PASSENGER AIRBAGS SHOULD BE ACTIVATED. FOR SMALL CHILDREN (UNDER A CERTAIN, NOT SPECIFIED WEIGHT LIMIT), THE AIRBAGS ON PASSENGER SIDE ARE NOT ACTIVATED. PROBLEM IS THAT THE PASSENGER AIRBAGS ARE NOT EVEN ACTIVATED WHEN MY WIFE IS IN THAT SEAT. SHE IS BORN 06/13/1971 AND WEIGHS ABOUT 130 LB. OBVIOUSLY, THE PASSENGER AIRBAGS SHOULD BE ACTIVATED WHEN AN ADULT IS IN THAT SEAT THAT WEIGHS ~ 130 LB. SINCE THIS IS A SERIOUS SAFETY ISSUE, WE TOOK THE CAR TO CHEVROLET DEALER (AUTONATION CHEVROLET NORTHPOINT, 2175 MANSELL ROAD, ALPHARETTA, GA, 30004, PHONE 855-478-9750, CONTACT [XXX]). ENGINEER AND SERVICE MANAGER DID ALL CHECKS AND CONCLUDED THE CAR IS OPERATING AS DESIGNED. WE CALLED CHEVROLET OWNER CENTER (SR. MANAGER CALLED [XXX], CASE FILE NR. [XXX]). THEY LOOKED INTO THE CASE AND SPOKE TO CHEVROLET DEALER NORTHPOINT. CONCLUSION IS THE SAME; CAR IS WORKING AS DESIGNED. WE SPOKE TO HIGHER MANAGER OF SR. MANAGER [XXX] AT CHEVROLET'S OWNER CENTER. SHE ALSO CONCLUDED THE SAME. IN OUR OPINION, THERE IS A SERIOUS SAFETY HAZARD WITH THE CHEVROLET SONIC 2013 AS AIRBAGS ARE NOT ACTIVATED, EVEN FOR SOME ADULTS. OUR CAR WILL NOT BE FIXED BY CHEVROLET USA OR CHEVROLET DEALER SO WE ARE HOPING YOU CAN ADDRESS THIS PROBLEM. FOR FURTHER QUESTIONS, PLEASE CONTACT ME AT BELOW CONTACT DETAILS. THANKS IN ADVANCE, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690171February 23, 2015
POWER TRAIN
(AUTOMATIC TRANSMISSION) BUTTON ON GEAR SHIFT GETS STUCK IN ENGAGE. ALLOWS FREE SHIFTING FROM PARK TO ANY GEAR WITHOUT THE BRAKE PEDAL BEING PRESSED. MAY EASILY BE BUMPED INTO NEUTRAL, DRIVE, REVERSE, OR MANUAL WITH JUST A TOUCH. ALSO APPLIES IF IN DRIVE OR ANY OTHER GEAR WHICH MAY RESULT IN LOSS OF CONTROL IF IT SHOULD ACCIDENTALLY BE BUMPED. WHEN THIS OCCURS, IT IS NOT POSSIBLE TO REMOVE THE KEY FROM THE IGNITION. THIS EXPOSES THE VEHICLE TO THE POTENTIAL OF THEFT OR OTHER UNAUTHORIZED USE. THIS VIDEO ILLUSTRATES THE SAME ISSUE WITH A 2013 SONIC: HTTPS://WWW.YOUTUBE.COM/WATCH?V=TMUXP0BXTVI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684335February 19, 2015
STRUCTURE
TL* THE CONTACT OWNS A 2014 CHEVROLET SONIC. THE CONTACT STATED THAT THERE WAS A GLARE ON THE DASHBOARD IN SUNNY WEATHER THAT CREATED POOR VISIBILITY. THE DASHBOARD HAD A VENT ACROSS IT THAT PREVENTED THE CONTACT FROM MAKING ADJUSTMENTS TO BLOCK THE GLARE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 04/06/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683816February 17, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. WHILE DRIVING 40 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TELEPHONE POLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BRUISED COLLAR BONE AND SOFT TISSUE BRUISING, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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