Chevrolet Sonic Complaints
954 consumer complaints on file.
- #11299959January 16, 2020ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VEHICLE WAS PARKED ON CHRISTMAS EVE 2018 AND DRAINED BATTERY. RADIO WOULD TURN OFF BUT TURN BACK ON IT'S SELF. CAUSES BATTERY REPLACEMENT. TO TO GM THEY TOOK FUSE 15 OUT NOW HAVE NO SPEAKERS ONSTAR RADIO INCOMING CALLS CRASH RESPONSE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11292281December 31, 2019STRUCTURE:BODY, ENGINE, UNKNOWN OR OTHER
I WAS DRIVING TO WORK AND WAS COMING UP TO AN INTERSECTION I HAD TO TURN AT. I PUSHED THE BREAK PEDAL, BUT IT WAS REALLY STIFF AND DIDN'T DO MUCH. MY CAR SLID ACROSS THE ROAD INTO A WOODEN ELECTRIC POLE BECAUSE IT WOULD NOT STOP. MY CAR IS TOTALED AND NOW I HAVE TO FIGURE OUT SOME WAY TO GET A DIFFERENT VEHICLE.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11292032December 30, 2019ELECTRICAL SYSTEM, UNKNOWN OR OTHER
CHECKED CAR WHILE STATIONED, WHEN RUNNING ALWAYS NEEDS MORE COOLING MAYBE ELECTRICAL BURNOUT OF A PART THAT CONNECTS TO THE RADIATOR FAN. WHEN PUT THE DIAGNOSE CODE, NONE IS GIVEN, AND TEMPERATURE GOES UP TO 225, ITS A HAZARD IF A PERSON DOES NOT KNOW THAT FAN IS NOT WORKING, PUTTING REFRIGERANT ALL THE TIME. READ THAT THERE IS A NEW RE-DESIGN COOLING FAN ASSEMBLY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11291833December 29, 2019AIR BAGS
THE PASSENGER SIDE (OCCUPANT SENSOR) AIR BAG SWITCH IS INCONSISTENT. IT WILL NOT ALWAYS TURN ON WHEN A PASSENGER IS IN THE SEAT. SOMETIMES IT DOES SOMETIMES IS DOES NOT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11291598December 27, 2019SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2017 CHEVROLET SONIC. WHILE DRIVING 15 MPH, THE CONTACT MADE A LEFT TURN AND THE FRONT DRIVER'S SIDE TIRE MADE AN ABNORMAL NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO DAVID STANLEY CHEVROLET (614 W INTERSTATE 240 SERVICE RD, OKLAHOMA CITY, OK 73139) WHERE THE FRONT DRIVER'S SIDE TIRE WAS REPLACED. AFTER THE TIRE WAS REPLACED, THE VEHICLE FAILED TO FUNCTION WHILE TURNING THE STEERING WHEEL WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE IT WAS DETERMINED THAT THE WHEEL BEARINGS WERE DEFECTIVE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11291401December 26, 2019ELECTRICAL SYSTEM
HAVING AN ISSUE WITH THE RADIO ITSELF, ITS WENT BLACK A FEW TIMES ON ME AS I WAS DRIVING. AND ALSO WHEN I WAS PARKED. NO RESPONSE ON IT AT ALL. IM AFRAID IF SOMETHING HAPPENS LIKE WHEN IM IN A WRECK AND WHEN I TRY TO CALL ONSTAR WHILE ITS NOT WORKING IM AFRAID OF IT NOT CONNECTING, AND ALSO IVE HAD ISSUES WITH THE WINDOW SWITCHES NOT ROLLING UP OR DOWN THE WINDOWS NO CLICKING NOISES WHEN I PUSH ON THE SWITCH ALL FOUR HAVE DONE IT, ACTING LIKE ITS NOT GETTING A ELECTRIC SIGNAL TO THE SWITCHES, WHAT I USUALLY DO WHEN THAT HAPPENS IS PULL THE CAR OVER TURN OFF THE IGINITION AND LET THE CAR SIT FOR 30 SECONDS THEN START THE CAR AND IT USUALLY WORKS. IVE ALSO CHECKED TO MAKE SURE THE SAFETY SWITCH AINT ON AND IT ISNT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11290822December 23, 2019ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
TEMP 45-50 DEGREES, DRIVING IN MODERATE RAIN FOR 20-25 MINUTES, CRUISE CONTROL ON. ACTIVATE HIGH BEAMS, CAR SHIFTS TO 1ST GEAR AT 65 MPH, RPMS JUMP ABOVE 6000, TURN OFF HIGH BEAMS RETURNS TO NORMAL OPERATION. REPEATED 2 MORE TIMES IN NEXT 4 MILES, EVEN AT 25 MPH. WHEN END OF TRIP, SHUT OFF CAR AND COMPLETELY DEAD, NO LIGHTS, NO CRANKING. FOLLOWING MORNING (TODAY) CAR STARTS NORMALLY. WILL REPORT ANY FURTHER FROM MY COMMUTE TODAY, IF WARRANTED
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11287984December 9, 2019ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
UPON ACCELERATING MY SONIC HAS LACK OF POWER AND GEARS DON'T ENGAGE OR THEY ARE DELAYED WHICH CAUSES ME TO BE VERY UNSAFE FROM ONCOMING TRAFFIC WHEN MY CAR DECIDES TO ENGAGE I CAN THEN CONTINUE DRIVING. I ALSO HAVE A ISSUE WITH THE CAR ELECTRICAL SYSTEM REFUSING TO CHIME WHEN KEYS ARE LEFT IN IGNITION AS A WARNING SOMETIMES I PUT MY HIGH BEAMS ON AND ALL THE LOCKS LOCK AND MY CAR DOES THE REFUSAL TO ENGAGE IN GEAR THING AGAIN AND MY LIGHTS FLICKER MY WHOLE COMPUTER SYSTEM WENT DEAD AND NO ONE CAN FIGURE OUT WHY I ONLY BOUGHT THE CAR 6 MONTHS AGO FOR 12,000 SO I COULD HAVE RELIABILITY AND I SHOULDN'T HAVE TO DEAL WITH THIS OR ANYTHING FOR QUITE SO TIME MY OLD CAR IS SAFER THAN THIS NEW ONE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11287570December 6, 2019POWER TRAIN
TL* THE CONTACT OWNS A 2014 CHEVROLET SONIC. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE AND AN ABNORMAL NOISE WAS HEARD. ON A DIFFERENT OCCASION, IT TOOK THE CONTACT THREE ATTEMPTS TO START THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TRANSMISSION WAS FLUSHED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 93,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11287078December 5, 2019AIR BAGS, ELECTRICAL SYSTEM, SEATS
THERE IS A PROBLEM WITH THE PASSENGER PRESENCE MODULE ACCORDING TO OUR MECHANIC. WHEN AN ADULT IS SEATED IN THE PASSENGER SEAT WITH THE CAR TURNED ON AND STATIONARY, SOMETIMES, THE AIRBAG SYSTEM DOES NOT TURN ON AS IF IT DOES NOT RECOGNIZE A PERSON THERE. IF THE CAR IS THEN PUT INTO DRIVE, THE AIRBAG SYSTEM STILL REMAINS OFF. OTHER TIMES, THE AIR BAG SYSTEM WILL TURN ON AT THE BEGINNING OF THE DRIVE AND THEN TURN OFF RANDOMLY DURING THE DRIVE WHILE SOMEONE IS STILL SITTING IN THE PASSENGER SEAT. THIS SEEMS TO BE AN OBVIOUS ISSUE AS THE AIRBAG MAY NOT ACTIVATE IN AN ACCIDENT WHEN THERE IS INDEED SOMEONE IN THE PASSENGER SEAT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11282854November 29, 2019ELECTRONIC STABILITY CONTROL (ESC), STEERING
IN MAY OF 2019 WHILE TRYING TO START PUSH BUTTON CAR WOULD NOT START LIGHTS CAME ON IN CAR SAYING SERVICE POWER STEERING AND SERVICE STABILITRAK I GOT IT TO DEALER IT WAS STILL UNDER WARRANTY AT THAT TIME THEY HAD ME REPLACE A BATTERY FOR OVER $200 WHICH THEY SAY WAS CAUSE ONLY FOR THIS SAME THING TO HAPPEN IN AUG2019/ WHICH THEY CLAIM THEY REPAIRED BOTH TIMES WHILE DRIVING WHEEL TIGHTENS UP AND U CAN'T STEER EVERY TIME THIS HAPPENS THEY CLAIM COULD NOT SERVICE CAR CAUSE THEY HAD TO SEE THE READING ON DASHBOARD THEN AGAIN IN NOVEMBER 2019 THE SAME THING HAPPENED AGAIN AND NOW WARRANTY IS OUT THEY MIRACULOUSLY FOUND OTHER ISSUES WITH THE CAR BUT WOULD NOT REPAIR BECAUSE OF WARRANTY OUT I FEEL THEY SOLD ME A BAD CAR AND NOW WANT TO CHARGE ME ALL THIS MONEY TO FIX CAR WHEN I DID WHAT I WAS SUPPOSED TO DO IN TAKING CAR IN WHEN IT WAS STILL UNDER WARRANTY TO GET IT FIXED AND THEY JUST CLAIM THEY FIXED CAR AND NEVER DID THIS HAS PUT MY FAMILY AND I IN DANGER NUMEROUS TIMES BECAUSE I TRUSTED THAT THEY REPAIRED THE CAR ONLY TO FEEL LIED TO NOW I AM STUCK WITH A CAR NOTE ON A CAR I CAN NOT DRIVE AND ALSO WONDERING HOW I CAN GET IT FIXED BUT HONESTLY BELIEVE THEY WILL NEVER FIX CAR RIGHT AT LONESTAR CHEVROLET BECAUSE THEY DON'T SEEM TO KNOW WHAT THEY ARE DOING OR WHAT'S EVEN WRONG WITH THE CAR I HAVE ALL THE PAPERWORK FROM ALL THE TIMES I TOOK THE CAR IN AND PICTURES OF DASHBOARD READINGS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281438November 20, 2019ENGINE
TL* THE CONTACT OWNS A 2016 CHEVROLET SONIC. THE CONTACT STATED THAT THE VALVE COVER GASKET BECAME DEFECTIVE, THE CHECK ENGINE WARNING INDICATOR PERSISTENTLY ILLUMINATED, AND THE TURBO ENGINE'S FINS WERE BENT. THE CONTACT TOOK THE VEHICLE TO TWO INDEPENDENT MECHANICS TO BE DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11279699November 12, 2019ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
MY CAR KEEPS SHUTTING COMPLETELY OFF EVEN WHILE DRIVING, THE RADIO COME ON AND OFF BY ITSELF AND NO ONE CAN TELL ME WHY, THIS IS VERY DANGEROUS I BE DRIVING WITH MY CHILDREN IN THE VEHICLE AND THE CAR SHUTS OFF WHILE DRIVING IN TRAFFIC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11279439November 11, 2019UNKNOWN OR OTHER
I TOOK MY CAR IN FOR THE RECALL FOR THE MANIFOLD. WITHIN 30 DAYS, THE CHECK ENGINE LIGHT WAS ON. TOOK IT IN FOR SERVICE FOR THAT, ALL OR THE O2 SENSORS HAD GONE BAD, A CRACK IN THE HOUSING AT THE THERMOSTAT AND A FEW OTHER THINGS. GOT IT BACK AND 100 MILES LATER THE CHECK ENGINE LIGHT COMES ON AGAIN. THE CATALYTIC CONVERTER IS BAD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11278369November 6, 2019AIR BAGS
TL* THE CONTACT OWNED A 2016 CHEVROLET SONIC. WHILE ATTEMPTING TO TURN ONTO A NEIGHBORHOOD STREET IN THE RAIN, THE VEHICLE HYDROPLANED AND BEGAN TO SLIDE. THE CONTACT CRASHED INTO THE FRONT END OF ANOTHER VEHICLE THAT WAS IDLING AT A STOP SIGN. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE HOOD AND FRONT DRIVER'S SIDE OF THE VEHICLE WERE DAMAGED. THE VEHICLE WAS TOWED TO A COLLISION SHOP BY THE CONTACT'S INSURANCE COMPANY. THE OTHER DRIVER SUSTAINED SMALL CUTS THAT DID NOT REQUIRE MEDICAL ATTENTION. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 97,131.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11270721October 24, 2019ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
I PURCHASED MY CAR ON MARCH 9,2019. IN MAY I TOOK IT TO THE DEALERSHIP [XXX] IN MOULTRIE, GEORGIA WHERE I PURCHASED THE CAR FROM AND NO ONE LOOKED AT IT, IT JUST SAT OUT THERE. WHEN I'M AT A TRAFFIC LIGHT TOO LONG MY CAR WILL CUT OFF OCCASIONALLY AND ALWAYS HESITATE WHEN ACCELERATING EVEN SOMETIMES WHEN I?M IN REVERSE. I GOT MY TRANSMISSION LOOKED AT AND NOTHING WAS WRONG WITH IT. ONE DAY AFTER I STOPPED AT THE STOP SIGN AND ACCELERATED MY CAR CUT OFF WHILE I WAS ALREADY IN DRIVE AND I ALMOST GOT HIT. I CALLED THE DEALERSHIP WHERE I GOT IT FROM AND TOLD THEM THAT IT WAS CUTTING WHILE IN TRAFFIC AND HE SAID ALL HE COULD TELL ME WAS TO KEEP DRIVING IT AND HE DON'T REMEMBER SELLING ME NO CAR, WHEN I TOLD HIM HE DID AND HIS NAME IS EVEN ON MY PAPERWORK LISTED [XXX]. TOOK IT TO A LOCAL AUTO MECHANIC SHOP AND A FRIEND OF THE FAMILY MECHANIC SHOP AND NEITHER SHOPS COULD FIGURE OUT WHAT WAS WRONG. IN SEPTEMBER I CALLED THE CHEVROLET MANUFACTURING OFFICE AND THEY TOLD ME TO TAKE IT TO THE NEAREST CHEVROLET PLACE. THEY LOOKED AT AND COULDN?T FIND ANYTHING AND MY CHECK ENGINE LIGHT WASN'T COMING ON BUT THEY TEST DROVE IT AND SEEN EXACTLY WHAT I WAS TALKING ABOUT. THEY TRIED DOING AN INDUSTRIAL FLUSH AND IT DIDN'T WORK. THEY SUGGESTED MY ALTERNATOR BE REPLACED CAUSE IT WAS READING A 15, SERPENTINE BELT AND BELT TENSIONER BE REPLACED, I DID THAT AND TOOK IT TO AN AUTO MECHANIC SHOP SINCE I DIDN'T HAVE A WARRANTY. THE PROBLEM ISN'T FIXED AND IT STILL JERKS AND CUTS OFF TO THIS DAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11270010October 21, 2019UNKNOWN OR OTHER
CAR SHUTS OFF AND CHECK ENGINE LIGHT COMES ON, WHEN IT IS BEING DRIVEN. ALWAYS WHEN WE HAVE HAD RAIN. WE HAVE TAKEN CAR TO DEALER AND THEY CANNOT FIND THE PROBLEM. ONCE WE PUT HEAT IN THE GAS TANK IT STARTS TO DRIVE UNTIL ANOTHER RAIN HITS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11269558October 19, 2019ELECTRICAL SYSTEM, POWER TRAIN
THE SHIFT LEVER BUTTON WILL NOT RELEASE WHEN IN PARK, SO THE VEHICLE DOESNT NOT READ THAT ITS FIRMLY IN PARK; THE KEY WONT RELEASE AND I CANNOT TURN OFF THE VEHICLE UNTIL THE BUTTON UNJAMS ITSELF OR I LUBRICATE IT TO DO SO. THIS HAS BEEN HAPPENING FREQUENTLY. THE ONLY FIX IS REPLACING THE ENTIRE SHIFT LEVER, WHICH IS UPWARDS OF $300
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11268148October 13, 2019WHEELS
I HAVE A 2015 CHEVROLET SONIC. EVERY TIME I'VE BEEN INTO THE CHEVROLET SERVICE CENTER TO HAVE THE OIL CHANGED, THE CHEVROLET SERVICE CENTER UNDERINFLATES MY TIRES. THE CHEVROLET MANUFACTURER CALLS FOR 38 PSI IN ALL FOUR TIRES. THE CHEVROLET SERVICE CENTER SETS THE PSI IN ALL FOUR TIRES AT 35 PSI. NOW, I'M QUESTIONING ALL OIL AND LUBE SERVICE CENTERS. ARE THEY ALSO UNDERINFLATING TIRES? THIS HAPPENED LAST ABOUT 7 MONTHS AGO. I'VE USED THREE DIFFERENT SERVICE CENTERS SINCE I"VE OWNED THE CAR. SERVICE CENTERS IN WICHITA, KS; OKLAHOMA CITY, OK; GULFPORT, MS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11267878October 11, 2019ENGINE
I'VE HAD SEVERAL ISSUES WITH THE CAR. THE MAIN ONE BEING THAT MY ENGINE HAS WARPED AND THE CAR IS JUNK NOW AS I CAN'T AFFORD THE 5400 TO REPLACE IT. THE COOLANT KEPT LEAKING AND AFTER WATER PUMP AND THERMOSTAT REPAIRS DID NOTHING IT FINALLY BROKE DOWN. THE SHOP SAYS THE ENGINE IS SO BADLY WARPED THEY CAN'T EVEN IDENTIFY WHERE THE ORIGINAL PROBLEM MAY HAVE BEEN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0