Chevrolet Silverado Complaints (2016)

976 consumer complaints on file.

#11628480December 3, 2024
POWER TRAIN
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving from a complete stop, the vehicle made an abnormally loud grinding sound and was jerking significantly. The contact stated that the failure occurred while depressing the accelerator pedal, immediately after shifting into gear. Additionally, the contact stated while driving at various speeds, the vehicle hesitated and surged upon depressing the accelerator pedal. The check engine warning light was illuminated. The contact was able to drive to the residence. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628149December 1, 2024
VEHICLE SPEED CONTROL
I was driving and my truck check engine light came on and it said engine power reducing and the truck only went 10 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626105November 19, 2024
POWER TRAIN
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle started shaking and vibrating abnormally. Additionally, the rear wheels locked up and there was a burning rubber odor coming from the tires. The contact also stated that the transmission, traction control, and check engine warning lights were illuminated. The vehicle was taken to the local dealer who diagnosed that the transmission solenoid was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted regarding the failure, but no assistance was offered. The failure mileage was 45,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624176November 8, 2024
POWER TRAIN
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle downshifted with the transmission warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact was informed by the dealer that transmission fluid was added to the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 37,931.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624063November 7, 2024
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I was driving the truck and the dashboard said fuel filter at 0 % entering low power mode. The truck did not accelerate at all and stopped running within 5 minutes . The repair cost almost 9000.00 for a 100.00 fuel filter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623366November 4, 2024
POWER TRAIN
Transmission has the shudder caused by a faulty torque converter currently under a lawsuit for same problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623044November 1, 2024
POWER TRAIN
P0711 and P0700 code indicates a “transmission 8L90 temperature switch failure” requiring a transmission wiring harness replacement on my vehicle equipped with an 8 cylinder, 5.3L gas engine. Reference N192291660 special coverage transmission wiring harness, which only applies to vehicles equipped with 8 cylinder, 6.2L gas engine. Based on my research, this is a common problem on vehicles equipped with 8 cylinder, 5.3L gas engines and the TSB should be modified to include them as well. Respectfully…GM needs to acknowledge this problem and be held responsible for repairs on transmission 8L90 temperature switch failures for 8 cylinder, 5.3L gas engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622940October 31, 2024
STRUCTURE:BODY
We bought this vehicle used at Goodwin Chevrolet in Oxford Maine in November 2019. It has 80,000 on it. We were told by our mechanics yesterday that it won't take another sticker because of the frame being rusted. GM knew they were having problems with these frames on these vehicles. I don't have an extended warranty. So now we have a vehicle that is no good to us. Completely unacceptable. I have a November 14th appointment with Goodwin to look at this truck. No idea what to do next.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622344October 28, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the vehicle was taken to the dealer and remained at the dealer for several days. The contact was informed that the recall could not be completed. The contact was informed that several repairs needed to be completed prior to the recall repair being performed. The contact stated that the suggested repairs were completed; however, the contact was informed that the recall repair could not be completed. The contact stated that no explanation was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but provided no assistance. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620932October 21, 2024
SERVICE BRAKES
Vacuum pump defect
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619281October 11, 2024
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC, STEERING
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving 45 MPH, the steering and brake systems warning lights were illuminated. The vehicle was taken to an independent mechanic, where the warning lights were cleared; however, the failure recurred. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control (ESC). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619318October 11, 2024
SERVICE BRAKES
it is available and the brakes and steering is very stiff my safety no brakes no it hasnt been serviced at a dealership no inspections by dealership they appeared all at once on 10/11/24 no warning lamps
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619197October 10, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel tank. The contact was informed that there was a crack in the fuel tank near the fuel sending unit. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V088000 (Fuel System, Gasoline); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618920October 9, 2024
SERVICE BRAKES, STEERING
Chevy Duramax trucks, 2011-2016 use a CP4 fuel pump that will eventually fail. The engine shuts off and there is a loss of steering and brakes. This is a major safety issue. I called Chevy GM 1800 222 1020 and was told, " we are aware of the problem, have no remedy, no recall has been issued yet, call back in a month". My daughter has a 2015 that failed when she was hauling expensive horses, the dealer put the same type defective pump back in the truck. Every diesel repair shop, dealer, and GM is aware of this defect. There is a class action law suit C/O JND Seattle WA. 1 866 848 0815 that may reimburse owners that have had a failure, assuming they are still alive. GM needs to recall, and replace these CP4 pumps with a CP3 or whatever they did to correct the issue in 2017 and later engines, prior to failure. Let ne know if I can provide any more information or assistance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618928October 9, 2024
UNKNOWN OR OTHER
Security Gateway Module has failed 5 times. When it fails there is no backup camera and nothing in the radio console works. Dealer replaces after several weeks and it breaks again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618503October 7, 2024
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, the instrument panel display experienced intermittent malfunctions, causing the display screen to blink off and on, and the display screen lighting to increase to the extreme brightness level. During the failure the speedometer was inoperable. The vehicle was taken to the dealer who was unable to duplicate the failure and no repairs were performed. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617468October 1, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving 65 MPH, the vehicle was shaking abnormally. The contact stated that the vehicle felt as if it was being driven over bumps in the road. The vehicle was taken to the dealer where it was diagnosed with torque converter failure. The contact was informed that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616757September 27, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, STEERING
This has happened multiple times, most of the time going at a low mph while turning (I.e into a driveway). However, it has happened driving through a residential neighborhood as I’m going straight or turning. My truck will completely power off and I will lose access to the steering. The steering wheel will lock up, any systems (radio, A/C, etc. that were on will go off). Multiple time I have had my battery/alternator checked after these instances and my battery/alternator passes with flying colors. Luckily each time it has happened I haven’t been in traffic, but if another car was around or expecting me to make a full turn, it could have run into me while my truck just shut down in the middle of the turn. I had to restart the whole car to be able to move out of the way. These instances have happened intermittently and seemingly at random. When I took it to a dealer, they didn’t know what it was and couldn’t reproduce it. Insurance, police or other have not inspected it - again it happens intermittently. There haven’t been warning lamps prior to these instances, but when it happens it says stabilitrak warning or another message on the screen as it shuts down completely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616188September 24, 2024
ELECTRICAL SYSTEM, STEERING
- Electronic power steering assist malfunctioning. Available for inspection - Vehicle jerks steering to the left or right at highway speeds, causing near miss accidents. - Dealer performed alignment and did not know how to fix. They were able to replicate the issue. - No other inspection - "Service Power Steering Drive With Care" message intermittently displays and almost immediately goes away. No check engine light or other warning lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615532September 20, 2024
POWER TRAIN
Automatic transmission slips gear. When idling on hwy vehicle automatic transmission doesn't go into drive. Stalled on hwy at traffic light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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