Chevrolet Silverado Complaints (2004)

1,846 consumer complaints on file.

#10211888December 14, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I RECEIVED A LETTER FROM GM SAYING THAT MY 2004 SILVERADO COULD HAVE A FAULTY ODOMETER BUT IF THE VEHICLE HAS MORE THAN 75,000 MILES IT WOULD NOT BE COVERED. I THEN SAW A NEWS STORY ON A LOCAL DALLAS NEWS STATION COVERING THE SAME ISSUE. BELOW IS THE INFORMATION I SENT TO THE NEWS STATION. THANK YOU FOR YOUR SEGMENT LAST NIGHT IN REGARDS TO THE GM SPEED ODOMETER ISSUE. I HAVE A 2004 GM TRUCK AND HAVE A PROBLEM WITH BOTH THE TACHOMETER AND THE SPEEDOMETER. I CONTACTED MY LOCAL GM DEALER ABOUT A YEAR AGO ASKING IF THERE WAS ANY RECALL INFORMATION AND THEY TOLD ME NO. I JUST ASSUMED MY CASE WAS ISOLATED AND WOULD HAVE TO PAY FOR THE REPAIR OR LIVE WITH IT. THEN ABOUT THREE WEEKS AGO I RECEIVED A LETTER FROM GM STATING A KNOWN ISSUE WITH MY MODEL YEAR. BUT UNLESS MY TRUCK HAD LESS THAN 70,000 MILES IT WAS NOT COVERED. I CAN NOT BELIEVE GM IS NOT WILLING TO ISSUE A RECALL OR THAT THE NHTSA DOES NOT VIEW THIS AS A SAFETY CONCERN. IN ALMOST EVERY AUTO COLLISION STORY OR STATISTIC I CAN FIND, IT NAMES SPEED AS THE NUMBER ONE CAUSE OF THE ACCIDENT. A POSSIBLE DIFFERENT ANGLE ON THIS TOPIC IS GM OWNER LOYALTY. THE PROBLEM AFFECTS 2003 AND 2004 MODEL YEARS. BASED ON 80% TO 90% OF ALL CARS ON THE ROAD ARE FINANCED AND MOST PEOPLE ONLY KEEP A VEHICLE 4 1/2 YEARS, THERE WILL BE MANY PEOPLE THAT ARE AFFECTED BY THIS PROBLEM THAT WILL BE LOOKING TO TRADE IN VERY SOON. IF MOST CONSUMERS ARE LIKE ME THEY WILL PERCEIVE THIS ISSUE AS VERY NEGATIVE TOWARD GM. IT SEAMS LIKE A VERY LARGE GAMBLE ON GM'S PART FOR SUCH AN INEXPENSIVE REPAIR. I KNOW WHEN I GO TO PURCHASE MY NEW TRUCK THIS COMING SPRING I WILL NOT BE LOOKING AT THE GM PRODUCTS. THANKS, MICHAEL FULKERSON *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211919December 14, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CHEVROLET SILVERADO INTERMITTENT SPEEDOMETER FAILURE BEGAN AT AROUND 44,500 MILES WHEN OUT OF WARRANTY. OCCASIONALLY RESETS ITSELF, MOST TIMES FLUTTERS OR STICKS. GM RECALLING FOR THIS CONDITION BUT ONLY IF VEHICLE LESS THAN 70,000 MILES; MINE EXCEEDS THEIR LIMIT. UNFAIR....IF PARTS ARE DEFECTIVE, ALL SHOULD BE FIXED NO MATTER WHAT THE MILEAGE AND CONSIDERING MINE BEGAN PROBLEM AT LESS THAN 45,000 MILES. DATE BEGAN ESTIMATED BELOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211822December 13, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY GRANDFATHER STARTED EXPERIENCING SPEEDOMETER PROBLEMS WITH HIS 2004 SILVERADO AT ABOUT 68,000 MILES. HE WAS TERMINALLY ILL WHEN THIS HAPPENED AND UNABLE TO AFFORD THE REPAIR, NOT TO MENTION HE WAS NEVER NOTIFIED BY GM. THE SPEEDO FAILED COUNTLESS TIMES AND EVENTUALLY THE TACHOMETER FAILED, BEFORE HIS DEATH ON 29 DECEMBER 2006, I HAVE INHERITED THIS VEHICLE AND THE PROBLEM. I RECEIVED A SPEEDING TICKET AND SO HAS MY WIFE. MY WIFE HAD AN ACCIDENT WITH MY TWO SMALL CHILDREN WHILE DRIVING ON INTERSTATE 10 IN LOUISIANA BECAUSE SHE DID NOT KNOW HOW FAST SHE WAS DRIVING AND HIT WATER ON THE ROAD. WE HAVE CONTACTED GM WHO HAVE TOLD US THEY WILL PAY FOR THE REPAIR UP TO 70,000 MILES. IT IS UNREASONABLE TO BELIEVE THAT A VEHICLE OF THIS AGE WILL HAVE LESS THAN 70,000 MILES AFTER THREE YEARS. THIS IS RIDICULOUS. THIS DEFECT IS THE RESPONSIBILITY OF GM. SOMEONE IS GOING TO GET HURT OR WORSE. WE CAN NOT AFFORD THE COST OF THE REPAIR, WE HAVE BEEN QUOTED BETWEEN $500 - $700. I AM FURIOUS THAT MY WIFE AND CHILDREN COULD HAVE BEEN SERIOUSLY INJURED, DUE TO HER UNKNOWING SPEED. IT WOULD APPEAR THE THE DOT AND GM HAVE BEEN AWARE OF THIS SAFETY HAZARD FOR SOME TIME. WHAT ARE YOU GOING TO DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211566December 12, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERMITTENT AND ERRONEOUS OPERATION OF THE SPEEDOMETER IN MY 2004 CHEVROLET SILVERADO 2500 DIESEL TRUCK. THE SPEEDOMETER FREQUENTLY INDICATES THE WRONG SPEEDS, AT TIME OVER +100MPH. AT OTHER TIMES, INDICATES SPEEDS LESS THAN ACTUAL OR FREEZES ALTOGETHER. GM REFUSES TO ACKNOWLEDGE ISSUE OR OFFER TO REPAIR. THIS IS A SERIOUS SAFETY ISSUE AND CAN RESULT IN DRIVING AT SPEEDS ABOVE OR BELOW POSTED LIMITS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211433December 11, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER READINGS ARE INACCURATE. GM ISSUED SPECIAL WARRANTY COVERAGE FOR VEHICLES WITH LESS THAN 70,000 MILES. MY ISSUE WAS REPORTED TO THE DEALER AT 58,000 MILES, BUT WAS NOT DOCUMENTED IN THEIR SYSTEM. SPEEDOMETER READINGS ARE ERRATIC. SOMETIMES ACCURATE, SOMETIMES 50% OR MORE LESS THAN ACTUAL SPEED. INACCURACY HAS INCREASED OVER THE LAST YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211461December 11, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER IS SOMETIMES PINNED AT 120MPH SOMETIMES 60 MPH WHEN PARKED . DOES NOT WORK AT ALL. THIS IS A KNOWN GM INSTRUMENT PANEL CLUSTER PROGRAM & THE TRUCK IS A 2004 UNDER 4 YEARS OLD BUT THEY WON'T DO ANYTHING TO PAY FOR THIS KNOWN PROBLEM BECAUSE I AM OVER THE MILEAGE. NOT MY FAULT IT BROKE AFTER 70THOUSAND MILES . IT HAS HAPPENED TO MANY OTHERS EARLIER & THEY CAN GET IT FIXED FOR FREE. IF IT WAS A DEFECTED PANEL IT SHOULD BE FIXED REGARDLESS OF THE MILEAGE FOR A TRUCK UNDER 4 YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211472December 11, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WE PURCHASED A NEW 2004 CHEVROLET SILVERADO THAT CURRENTLY HAS ONLY 11,475 MILES ON THE VEHICLE. I WAS INFORMED DURING A SAFETY INSPECTION THAT THE BRAKE ROTORS AND BRAKES NEED TO BE REPLACED (COMPLETE) AND HAD COMMENTED HE HAS EXPERIENCED "MANY FAILURES" SUCH AS MINE. FAILURE DUE TO POROUS CASTING OF ROTORS CAUSING PADS TO BECOME UNUSABLE. SERVICING DEALER THAT INSPECTED FAILURE LISTED AS RUST? THE REPAIR WILL COST IN EXCESS OF $700.00. IN RESEARCHING THE FAILURE I FOUND INTERESTING DOCUMENTATION THAT THE FAILURE OF THE ROTOR MATERIAL HAS BEEN AN ONGOING PROBLEM WITH CHEVROLET PRODUCTS AND MANY CLAIMS HAVE BEEN FILED WITH THE NHTSA. I AM AWARE CHEVROLET HAS PAID CLAIMS TO OTHERS WITH THE SAME CONDITIONS AND I FEEL THE NHTSA SHOULD LOOK AT THIS PROBLEM BEFORE THERE ARE FATALITIES CAUSED BY THIS MATERIAL FAILURE. REPAIRS HAVE BEEN MADE BY CHEVROLET AT NOT COST TO ME HOWEVER I WAS NOT ENTITLED TO THE ORIGINAL PARTS SINCE COST TO ME WAS WAIVED. NOW WE CAN ONLY HOPE THE NEW ROTORS HAVE A BETTER SERVICE LIFE THEN THE ORIGINAL SET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211319December 10, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER DOES NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211280December 9, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 SILVERADO 2500 HD ABS KICKS IN AT SLOW SPEEDS. NOW ABS LIGHT AND BRAKE LIGHT ARE ALWAYS ON AND I GET DINGING SOUND FROM WARNING SYSTEM WITH MESSAGE SERVICE BRAKE SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211173December 7, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON MY 2004 SILVERADO WITH ONLY 16,000 MILES STOPPED WORKING. IT HAS WENT ALL THE WAY OVER PAST 120 MPH AND HAS STUCK THERE. SEEMS THIS IS A NOT SO RARE PROBLEM WITH A LOT OF GM VEHICLES. SEE INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210997December 6, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INSTRUMENT CLUSTER IS FAILING. FIRST WAS THE SPEEDOMETER, THEN THE TACHOMETER, FOLLOWED BY OIL PRESSURE GAUGE. I HAVE NO IDEA HOW FAST I AM TRAVELING OR IF MY OIL PUMP IS WORKING. THE SPEEDOMETER PART IS A MAJOR SAFETY ISSUE TO ME. FROM WHAT I HAVE READ, THERE ARE THOUSANDS OF GM VEHICLES WITH THIS PROBLEM AND THEY REFUSE TO DO A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211044December 6, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. WHILE DRIVING 55-60 MPH, THE SPEEDOMETER FAILED. THE DIAL MOVES, BUT DISPLAYS INACCURATE SPEEDS. THE CURRENT AND FAILURE MILEAGES WERE 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210791December 4, 2007
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. IT IS A SALVAGED VEHICLE. BOTH THE SPEEDOMETER AND ALTERNATOR FAILED. THE CONTACT RECEIVED A NOTICE FROM GM, BUT BECAUSE HE OWNS A SALVAGED VEHICLE, THE REPAIR WAS REFUSED. GM STATED THAT THEY WERE ONLY RESPONSIBLE FOR SMOG REGARDING HIS VEHICLE. THE PURCHASE DATE WAS UNAVAILABLE. THE CURRENT MILEAGE IS 28,000 AND FAILURE MILEAGE WAS 26,000. UPDATED 01/14/08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210663December 3, 2007
VEHICLE SPEED CONTROL
SPEEDOMETER DOES NOT WORK ALL THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210624December 2, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY SPEEDOMETER STARTED ACTING UP SAYING THAT I WAS GOING FASTER THAN I WAS GOING. NOW IT STAYS ON 120 AND NOW MY OIL PRESSURE GAUGE IS STARTING TO DO THE SAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210468December 1, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE A 2004 SILVERADO Z71 IT HAS ABOUT 73,000 MILES AND THE SPEEDOMETER HAS STOPED WORKING PROPERLY SOMEDAYS IT WORKS AND SOME IT DOES NOT. THIS IS A SAFTEY ISSUE AND I AM WONDERING IF THERE IS A RECALL ON THIS ISSUE SINCE THERE ARE A LOT OF OWNERS WITH THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210265November 29, 2007
STEERING
I AM EXPERIENCING THE STEERING CLUNK THAT IS ASSOCIATED WITH CHEVROLET'S TRUCKS. UPON TURNING IT IN IN FOR SERVICE I WAS TOLD THAT IT WOULD COST $280 TO FIX IT. I ONLY DRIVE MY TRUCK APPROX 6K MILES PER YEAR UNDER VERY LIGHT DUTY. IT IS UNACCEPTABLE FOR A HEAVY DUTY VEHICLE THAT WEARS OUT FROM VERY LITTLE LIGHT USE TO BE SOLD LIKE THIS. THE TRUCK HAS 27,700 MILES NOW AND STARTED HAVING THE PROBLEM AT APPROX 18K MILES. I CAN ONLY ASSUME THAT THIS MEANS I WILL HAVE TO PAY ABOUT $300 EVERY 18K MILES TO FIX A DEFECTIVE, POORLY ENGINEERED PRODUCT. IS THIS PART GOING TO FAIL AT SOME POINT AND CAUSE A LOSS OF STEERING CONTROL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210023November 27, 2007
ELECTRICAL SYSTEM
MY 2004 CHEVY SILVERADO SPEEDOMETER KEEPS STICKING AT 55 OR 60 WHEN I TRAVEL FOR MORE THAN 20 MILES ITS REALLY UNSAFE AND ENDED UP PAYING A 191.00 SPEEDING TICKET OVER THIS. MY SPEEDOMETER WAS STUCK AT 50 WHEN I WAS REALLY DOING 65 AND I DIDN'T NOTICE I TOLD THE OFFICER BUT HE SAID TO HAVE SOMEONE CHECK IT OUT. I AM A FAIRLY GOOD MECHANIC ALSO A ELECTRICIAN. I KNOW IT IS THE STEPPER MOTOR IN THE INSTRUMENT CLUSTER. I JUST DON'T HAVE THE FUNDS TO FIX IT MYSELF WHEN I AM PAYING SPEEDING TICKETS THIS SHOULD BE A DEFINITE RECALL I HAVE READ SO MANY COMPLAINTS OVER THE INTERNET. ALSO TALKING WITH OTHER MECHANICS THAT SEE THE SAME PROBLEM ON AT LEAST WEEKLY BASIS. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209940November 26, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I WAS NOTIFIED THAT THERE MAY BE A PROBLEM WITH THE GAUGES IN THE INSTRUMENT PANEL JUST LAST WEEK, THEREFORE POSSIBLY MAKING THE SPEEDOMETER OFF. JUST THIS PAST WEEK I LOOKED DOWN AND WAS GOING 120 I HAVE NO IDEA HOW FAST I'M GOING AND EVEN MORE INTERESTING NO RECALL. I LOOK AND SEE HUNDREDS OF COMPLAINTS. ALSO, I JUST GOT THE LETTER LAST WEEK AND IT STATED IT WOULD BE COVERED IF IT WERE 77,000 OR 7 YEARS OF SERVICE MINE IS 87,000. HOW CONVENIENT FOR YOU GUYS. HOW MANY COMPLAINTS BEFORE A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209984November 26, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
MODULES LOCATED UNDERNEATH THE FRONT CABIN OF VEHICLE WHICH CONTROLS HEAT/COOL AIR (DEFROSTER) BECOME INOPERABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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