Chevrolet Silverado Complaints (2004)

1,846 consumer complaints on file.

#10214114January 7, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE INSTRUMENT PANEL CLUSTER (INCLUDING THE SPEEDOMETER AND TACHOMETER) ON MY 2004 CHEVROLET SILVERADO STICKS. I FIRST NOTICED THE PROBLEM IN APRIL 2006 WHEN THE SPEEDOMETER STUCK. I WAS DRIVING ON THE INTERSTATE AND PASSING PEOPLE VERY EASILY, YET MY SPEEDOMETER SAID I WAS DRIVING APPROXIMATELY 35 MPH. THE PROBLEM HAS PROGRESSED SINCE THAT TIME AND THE SPEEDOMETER WORKS ONLY INFREQUENTLY AT THIS TIME. OVER THE PAST 21 MONTHS, I HAVE USED THE TACHOMETER TO DETERMINE MY APPROXIMATE SPEED, YET IT BEGAN STICKING IN JANUARY 2008. I RECEIVED A LETTER FROM GM IN DECEMBER 2007 "NOTIFYING" ME OF THIS POTENTIAL DEFECT, AND EXTENDING THE WARRANTY ON THIS PART TO SEVEN YEARS OR 70,000 MILES. I, HOWEVER, HAVE APPROXIMATELY 95,000 MILES ON MY VEHICLE AS OF JANUARY 7, 2008. CHEVROLET AND GM APPEAR UNWILLING AT THIS TIME TO ISSUE A RECALL FOR THIS SIGNIFICANT SAFETY HAZARD, AND THEY APPEAR UNWILLING TO WORK WITH ME BECAUSE I APPARENTLY DRIVE TOO MUCH. I WAS FORCED TO PURCHASE THE NEW INSTRUMENT PANEL AND PAY FOR THE COST OF THE PART AND LABOR IN SPITE OF GM'S ACKNOWLEDGEMENT OF THE SAFETY HAZARD APPARENTLY COMMON TO 2004 SILVERADOS. TO BE HONEST, THE INSTRUMENT PANEL (NOTABLY THE SPEEDOMETER) HAS FAILED MORE TIMES THAN I CARE TO COUNT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214116January 7, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. WHILE DRIVING (MPH UNKNOWN) THE SPEEDOMETER WOULD NOT PROVIDE AN ACCURATE READING. AS OF JANUARY 7, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 95,470.UPDATED 01/29/08. *LJ THE CONSUMER STATED THE GAUGE WAS STICKING AND WAS NOT GIVING ACCURATE READINGS. THERE WAS ALSO OCCASSIONALY PROBLEMS WITH THE TACHOMETER NOT MOVING WHEN THE CONSUMER WAS ACCELERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213832January 6, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE ONLY GAUGES WORKING ON MY 04 CHEVROLET Z71 ARE THE TEMPERATURE AND BATTERY GAUGE. THE OTHER GAUGES WENT OUT AROUND 40,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213791January 5, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER STOPPED WORKING WHILE TRAVELING. IT FAILED COMPLETELY. IT CREATED A DANGEROUS SITUATION. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213556January 3, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. WHILE DRIVING 65 MPH, THE SPEEDOMETER GAUGE DESCENDED TO ZERO. THE CONTACT STATED THAT HE SHUT THE VEHICLE OFF THEN RESTARTED AND THE FAILURE CEASED TO OCCUR. THE MANUFACTURER OFFERED AN EXTENDED 7 YEAR, 70,000 MILE-WARRANTY ON THE INSTRUMENT PANEL IN NOVEMBER OF 2007 HOWEVER, THE VEHICLE HAS EXCEEDED THE MILEAGE REQUIREMENTS. AS OF JANUARY 4, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT MILEAGE WAS 81,000 AND FAILURE MILEAGE WAS 79,000. UPDATED02-14-08 *BF UPDATED 02/14/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213113December 28, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. THE SPEEDOMETER DIAL IS NORMALLY AT 0, EVEN WHEN THE VEHICLE IS IN MOTION. IN MARCH OF 2007, THE SPEEDOMETER COMPLETELY FAILED. THE MANUFACTURER STATED THAT THEY WOULD CORRECT THE FAILURE FOR FREE IF THE VEHICLE WAS AT 80,000 MILES OR BELOW. THE DEALER STATED THAT THE ELECTRICAL SYSTEM NEEDED TO BE REPLACED AT THE COST OF $700. THE CURRENT MILEAGE WAS 118,000 AND FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213054December 28, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER STOPPED WORKING PROPERLY . I HAVE SEVERAL TICKETS FOR SPEEDING NOW. I HAD IT CHECKED AT 50,000 MILES AND COULD NOT AFFORD TO FIX IT. I NOW HAVE 80,000 MILES AND CHEVY WON'T REPLACE MY INSTRUMENT PANEL. I FEEL THIS IS A SAFETY ISSUE. I ALSO HAD TO REPLACE THE FRONT HUB ASSEMBLY ALREADY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212941December 27, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CHEVY SILVERADO SPEEDOMETER MALFUNCTION ON 2004 MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212970December 27, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER WILL CHANGE FROM A CORRECT READING TO A ERRONEOUS READING WITH NO WARNING. IF I TURN ON AND OFF THE VEHICLE, THE SPEEDOMETER WILL RESET BACK 5 MPH EACH TIME I DO THIS UNTIL REST TO 0MPH AT A STAND STILL. IT WILL THEN CORRECTLY OPERATE FOR VARYING AMOUNTS OF TIME (50 - 500 MILES) BEFORE IT GOES HAYWIRE AGAIN. GM ACKNOWLEDGES THAT THIS IS A KNOWN PROBLEM AND HAS A POLICY IN PLACE TO REPAIR AT NO COST IF VEHICLE IS 7 YEARS OLD OR LESS AND LESS THAN 70,000 MILES. MY PROBLEM IS THAT MY VEHICLE IS A 2004 WITH NOW 144,000 MILES ON IT AND GM WILL DO NOTHING. INITIALLY I CONTACTED THEM ON MY OWN AND WAS DECLINED. AFTER I SENT A LETTER TO THE ATTORNEY GENERAL'S OFFICE IN MN, GM CONTACTED ME AND FOR A SECOND TIME DENIED HELPING CORRECT THIS PROBLEM. I'M CONTACTING YOU AT THE DIRECTION OF THE MN ATTORNEY GENERALS OFFICE. BOTTOMLINE IS THAT THE SPEEDOMETER IS NOT A CONVENIENCE FEATURE BUT A NECESSARY FEATURE REQUIRED TO SAFELY OPERATE THE VEHICLE. GM ACKNOWLEDGES THAT IT IS ENOUGH OF AN ISSUE THAT THEY HAVE A POLICY TO REPAIR OUTSIDE OF FACTORY WARRANTY HOWEVER FEEL THAT MY 3 1/2 YEAR OLD $50,000 VEHICLE IS PRECLUDED FROM THE SAME CONSIDERATION OF A VEHICLE WITH LESS THAN 70,000 MILES ON IT. DEALERS I HAVE SPOKE TO TELL ME THAT THIS PROBLEM IS SO COMMON THAT THEY REPAIR THESE DAILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213008December 27, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WE HAVE A 2004 SILVERADO. ON FRIDAY, DEC. 21 THE SPEEDOMETER STARTED TO STICK. WHEN THE VEHICLE IS STOPPED IT WILL GO AS LOW AS 30 MPH. WHEN DRIVING THE SPEEDO SAYS ABOUT 110-120 MPH. THERE IS (WITHOUT GOING AND LOOKING) ABOUT 38,300 MILES ON THE TRUCK. WE BOUGHT THIS TRUCK NEW IN FEB. OF 2003. THIS IS A HUGE SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212694December 26, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DIGITAL INSTRUMENT PANEL FAILURE ( SPEEDOMETER, FUEL GAUGE, RPM GAUGE & OIL PRESSURE GAUGE ALL MALFUNCTION AT 50,000, NOW AT 81,900 MILES. WE RECEIVED A RECALL LETTER A BIT LATE. THE RECALL WAS UP TO 70,000 OR 7 YEARS. CALLED GM WHEN RECALL LETTER WAS RECEIVED DEC.17, 2007. TOLD US IT WAS TOO LATE TO FIX BECAUSE OF OUR MILEAGE. IF ONLY WE WOULD HAVE RECEIVED THE LETTER WAY EARLIER. NOW GM CAN NOT FIX THE PROBLEM FOR US, UNLESS WE PAY OUT OF OUR OWN POCKET! AND THEY KNEW THAT THE PROBLEM EXISTED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212740December 26, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EQUIPMENT
SPEEDOMETER STOPPED WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212650December 24, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY 2004 SILVERADO 2500HD HAS DEVELOPED THE FOLLOWING BRAKE CONCERN FOR THE PAST YEAR. WHEN STOPPING AS THE TRUCK SLOWS TO AROUND 10 MPH THE BRAKE PEDAL PLUSES AND DROPS TO A VERY LOW POSITION THAT RESULTS IN EXTENDING THE STOPPING DISTANCE. ALL FOUR ROTORS & PADS HAVE BEEN REPLACED ALONG WITH REMOVING CLEANING OF THE WHEEL SPEED SENSORS. THE PROBLEM CONTINUES AND I HAVE HAD SOME CLOSE CALLS THAT COULD HAVE RESULTED IN A REAR END COLLISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212399December 20, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY SPEEDOMETER IS INTERMITTENTLY FUNCTIONING. GM SAYS THAT I HAVE TOO MANY MILES ON MY VEHICLE TO PAY FOR THE REPAIRS. THIS IS A 2004 CHEVROLET SILVERADO AND GM HAS ALREADY EXTENDED THE WARRANTY ON THIS ITEM FOR 7 YEARS OR 70,000 MILES. THIS IS AN ELECTRONICS PROBLEM AND MILEAGE SHOULD NOT BE A FACTOR ON IT. THE MILEAGE HAS NO BEARING THE ELECTRONIC FUNCTIONALITY OF THIS DEVICE. IT SHOULD BE TIME AND TIME ONLY THAT DICTATES THE LIFE OF THIS COMPONENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212288December 19, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
BEARING IN FRONT AXLES CAME APART. CAUSING METALS TO GO THROUGH ALL OF THE FRONT DIFFERENTIAL DRIVETRAIN. COMPLETE FRONT DRIVETRAIN NEEDED TO BE REPLACED. TRUCK WAS 1500 MILES AND 2 MONTHS OUT OF WARRANTY AND DEALER COULD DO NOTHING TO HELP OUT WITH COST OF REPAIR. THIS BEARING SHOULD HAVE NOT CAME APART. FLUID LEVELS WERE GOOD, NO LEAKS, AND MAINT PER MANUFACTURERS SCHEDULE WAS ALWAYS PERFORMED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212331December 19, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER ADVISING HIM TO BRING THE VEHICLE IN FOR A SPEEDOMETER REPAIR. IF THE MILEAGE WAS UNDER 70,000 MILES, THE REPAIR WOULD BE FREE. THE CONTACT'S VEHICLE HAS EXCEEDED THE MILEAGE REQUIREMENT, BUT IT IS EXPERIENCING THE SAME FAILURE AS STATED IN THE LETTER. THE DEALER WOULD NOT REPAIR THE VEHICLE BECAUSE OF THE MILEAGE. WHILE DRIVING AT VARIOUS SPEEDS, THE SPEEDOMETER DISPLAYS THE INCORRECT SPEED, CAUSING HIM TO NOT KNOW HOW FAST HE IS DRIVING. THE CURRENT AND FAILURE MILEAGES WERE 108,124.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212378December 19, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CHEVROLET SILVERADO INTERMITTENT SPEEDOMETER FAILURE AT 44,500 MILES WHILE OUT OF WARRANTY. OCCASIONALLY RESETS ITSELF, FLUTTERS, STICKS, ETC. HENCE AN INTERMITTENT PROBLEM. WAS TOLD THERE WERE SO MANY OWNERS WITH SAME PROBLEM AND SHOULD WAIT FOR RECALL LETTER. WHILE WAITING, MILEAGE ACCUMULATED. UNFAIR GM ONLY TAKING RESPONSIBILITY FOR VEHICLES WITH LESS THAN 70,000 MILES.....OURS HAS JUST OVER 100,000 MILES SINCE 4 YEARS OLD AND IN CALIFORNIA WE HAVE TO RELY HEAVILY ON OUR VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212217December 18, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE TWO 2004 CHEVROLET PICKUP TRUCKS THAT HAVE FAULTY FACTORY INSTALLED SPEEDOMETERS. CHEVROLET IS AWARE OF THE PROBLEM AND HAS SENT LETTERS REGARDING WARRANTY REPAIR OF THESE VEHICLES, BUT ONLY IF THE MILEAGE IS LESS THAN 70,000 MILES. BOTH MY VEHICLES HAVE RIGHT AT 100,000 MILES EACH. THIS IS A DEFINITE SAFETY ISSUE. BEING UNABLE TO DETERMINE AT WHAT SPEED YOU ARE DRIVING CAUSES UNSAFE CONDITIONS FOR THE OCCUPANTS OF THE VEHICLES AS WELL AS THE GENERAL PUBLIC. WHEN I TALKED TO JENNIFER CAMACHO AT CHEVROLET TODAY (1-800-630-2438) SHE ORIGINALLY TOLD ME THAT EACH DEALER HAD THE DISCRETION TO WARRANTY THESE VEHICLES FOR THEIR "GOOD. LOYAL CUSTOMERS" EVEN IF THE MILEAGE WAS OVER THE 70,000 FIGURE. I BELIEVE THAT CHEVROLET, IN THE INTEREST OF PUBLIC SAFETY, SHOULD WARRANTY ALL THE VEHICES THEY HAVE SOLD WITH THESE FAULTY GAUGES. TOM NICHOLSON *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212153December 17, 2007
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NOVEMBER 10, 2007, I WROTE THE FOLLOWING LETTER TO: GENERAL MOTORS 100 RENAISSANCE CENTER P.O. BOX 100 DETROIT, MI 48265-1000 CERTIFIED MAIL NUMBER: 7007 1490 0000 9298 4767 TO WHOM IT MAY CONCERN: I HAVE RECEIVED YOUR LETTER REGARDING THE 2004 MODEL YEAR CHEVROLET SILVERADO WHEREBY GENERAL MOTORS IS PROVIDING EXTENDED WARRANTY ON THE INSTRUMENT PANEL. GENERAL MOTORS WROTE: "THIS LETTER IS INTENDED TO MAKE YOU AWARE THAT YOUR VEHICLE COULD DEVELOP A CONDITION WHERE ONE OR MORE OF THE INSTRUMENT PANEL GAUGE NEEDLES MAY STICK, FLUTTER, OR BECOME INOPERATIVE." HOWEVER, GENERAL MOTORS ALSO WROTE: "IF THE CONDITION OCCURS ON YOUR 2004 MODEL YEAR CHEVROLET SILVERAD WITHIN 7 YEARS OF THE DATE YOUR VEHICLE WAS ORIGINALLY PLACED IN SERVICE OR 70,000 MILES, WHICHEVER OCCURS FIRST, THE CONDITION WILL BE REPAIRED FOR YOU AT NO CHARGE." FRANKLY, I FIND THE MILEAGE RESTRICTION LUDICROUS! EITHER THE INSTRUMENT PANEL IS DEFECTIVE OR IT IS NOT! MOREOVER, IF THE INSTRUMENT PANEL FAILS WHEN DRIVING, ESPECIALLY AT NIGHT, PUBLIC SAFETY BECOMES AN ISSUE......... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212012December 16, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FAILURE OF 2004 CHEVY SILVERADO INSTRUMENT CLUSTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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