Chevrolet Silverado Complaints (2016)

976 consumer complaints on file.

#10899232August 29, 2016
STEERING
ELECTRIC STEERING FAILED AT HIGHWAY SPEEDS MULTIPLE TIMES DURING A LONG TRIP, WHEN NEW. THE STEERING, WHEN OUT, WAS VERY HARD TO STEER BUT DID NOT LOCK UP OR CAUSE ANY SUDDEN TRUCK MOVEMENTS. THE DEALERSHIP HAD TO REPLACE THE ELECTRIC STEERING ON THE NEW TRUCK. NO MORE ISSUES AFTERWARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10902027August 28, 2016
UNKNOWN OR OTHER
NEW TRUCK PURCHASED AUG 12, 2016 HAS A BAD VIBRATION AND SHAKING AT SPEEDS OF 60 MPH AND ABOVE. THE DEALER BALANCED THE TIRES ON AUG 20TH BUT THE VIBRATION WAS STILL THERE ON THE WAY HOME. ON AUG 21RST THERE WAS A LOUD POPPING IN THE REAR END AND A LOT OF VIBRATION. I TOOK IT BACK TO THE DEALER AND THEY SAID A TIRE HAD TO BE REPLACED BECAUSE OF A BROKEN BELT. I RECEIVED NO SERVICE TICKET OR DOCUMENTATION FOR EITHER OF THE REPAIRS. WHEN I CALLED GENERAL MOTORS CUSTOMER SERVICE LINE, THE REP SAID THAT THE DEALER HAD NO REPAIR TICKET LISTED FOR MY TRUCK. MY WIFE AND I FEEL THE TRUCK WILL NOT BE SAFE OR RELIABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897187August 19, 2016
SERVICE BRAKES
MY TRUCK CAME WITH AN OPTIONAL $770.00 TRAILERING PACKAGE INCLUDING AUTO LOCKING 3.42 RATIO REAR END, 5.3 LITRE V-8. THE SALES PITCH IS I CAN NOW TOW 9800 POUNDS. THEY DON'T TELL YOU THAT THERE ARE NO TRAILER BRAKES! SO HOW AM I SUPPOSED TO STOP WHEN I'M TOWING 9800 LBS? I CONTACTED GM AND THEY GAVE ME A CLAIM # 8-2253662923 AND TOLD ME THAT I WOULD HEAR FROM THEM WITHIN 48 HOURS, 4 DAYS LATER I CALLED AGAIN AND WAS TOLD THAT A SUPERVISOR NEEDED TO TALK TO ME, SHE TOLD ME THAT SHE WOULD CONTACT THE DEALER ND SOMEONE WILL GET BACK TO ME, THAT WAS 2 WEEKS AGO. I THINK THAT THIS IS AN EXTREMELY UNSAFE CONDITION, THIS WILL KILL PEOPLE! ANY HELP WOULD BE GREATLY APPRECIATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896240August 16, 2016
UNKNOWN OR OTHER
THE STEEL CABLES THAT HOLD THE TAIL GATE IN THE DOWN POSITION ARE DIFFERENT LENGTHS. THE LEFT OR DRIVER SIDE CABLE IS THE ONLY CABLE THAT HAS TENSION ON IT IN THE DOWN POSITION. THE FULL WEIGHT OF THE TAIL GATE IS ONLY ON ONE CABLE THAT COULD CAUSE FAILURE OF THE CABLE DUE TO THE WEIGHT AND COULD CAUSE THE TAIL GATE TO TORQUE AND BE DAMAGED. THE SLACK ON THE RIGHT OR PASSENGER SIDE CABLE HAS ABOUT A 6 INCH PLAY IN IT. I CONTACTED THE DEALER AND GM. THE DEALERSHIP AND GM STATED THAT WAS THE WAY THE CABLES WERE ENGINEERED. I OWNED A 2002 GMC SIERRA PREVIOUSLY AND BOTH CABLES ON THE TAIL GATE WERE THE SAME LENGTH, WHICH DISTRIBUTED WEIGHT EVENLY. I LOOKED AT OTHER 2016 SILVERADO MODELS AND MOST HAD EXCESSIVE SLACK ON THE RIGHT TAIL GATE CABLE AS MINE, BUT SOME DIDN'T. THIS PROBLEM COULD CAUSE INJURY IF WEIGHT IS ON THE CABLE AND COULD DAMAGE THE TAIL GATE ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895417August 12, 2016
STEERING
I WAS LEAVING MY HOME MADE A RIGHT HAND TURN AS I WAS COMING UP TO THE 35 MPH SPEED LIMIT THERE WAS A BEEP AND THE VEHICLE WAS HARD TO TURN. A MESSAGE WAS DISPLAYED ON THE INFORMATION DISPLAY ADVISING TO GET POWER STEERING SERVICED.I DROVE IT TO THE DEALERSHIP WHICH WAS TWO MILES AWAY. WAS ADVISED THAT THE ELECTRIC STEERING PUMP WENT BAD. THE VEHICLE HAS APPROXIMATELY 3,200 MILES AND I HAVE BEEN DRIVING IT SINCE APRIL 29, 2016. CHEVROLET NOTIFIED. VEHICLE IS AT STEVENSON CHEVROLET, SWANSBORO, NC 28584. IF THIS HAPPENED ON A HIGHWAY I PROBABLY WOULD NOT BE WRITING THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891957August 1, 2016
AIR BAGS
THE TRUCK WAS TRAVELING ON THE INTERSTATE AND THE DRIVER HAD TO BRAKE FOR HEAVY TRAFFIC AHEAD. WITHOUT REASON BOTH SIDE AIRBAGS DEPLOYED. THE AIRBAG DEPLOYMENT CAUSED THE DRIVER TO VEER OFF THE INTERSTATE AND ONTO THE FRONTAGE RD.THERE WAS NO IMPACT WITH ANYTHING PRIOR TO AIRBAG DEPLOYMENT. LUCKILY THERE WAS NO IMPACT AFTER DEPLOYMENT EITHER. THE DRIVER STATED THAT HE WAS HURT BY THE AIRBAGS. I RENDERED AID TO THIS DRIVER AND COMPLETED A INCIDENT REPORT. COLORADO STATE PATROL CASE # 3C161461
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10887958July 23, 2016
WHEELS
TREAD SEPARATION ON BRIDGESTONE TIRES DURING NORMAL OPERATION, TRAVELLING ON AN INTERSTATE HIGHWAY AT NORMAL SPEED. TIRES WERE FACTORY INSTALLED AND AT THE TIME OF THE ACCIDENT HAD APPROXIMATELY 9,500 MILES ON THEM. TIRE, FORTUNATELY, DID NOT DEFLATE BUT A LARGE SECTION OF THE TREAD SEPARATED AND RELEASED FROM THE TIRE. VEHICLE IS OWNED BY AVIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885249July 16, 2016
UNKNOWN OR OTHER
I HAVE WHAT HAS BEEN DEEMED "THE CHEVY SHAKE". TIRES HAVE BEEN REPLACED AND BALANCED. BUT AT HIGHWAY SPEEDS 70 MPH AND ABOVE THERE IS A VERY NOTICEABLE VIBRATION IN THE TRUCK. I JUST READ A REPORT DESCRIBING THIS PROBLEM IN THE '14 & '15 MODELS BUT GM HASN'T FIXED THE PROBLEM YET IN '16.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874520June 16, 2016
EXTERIOR LIGHTING
THE SINGLE BULB FOR HIGH /LOW BEAM HID FACTORY HEADLIGHTS ARE TOO DIM IT'S HARD TO DRIVE AT NIGHT. I CANNOT USE AT NIGHT PAID TOO MUCH MONEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872424June 3, 2016
STEERING, SUSPENSION, WHEELS
THIS IS THE SECOND TIME I TAKE MY VEHICLE INTO THE DEALER IT'S A 2016 SILVERADO 1500 IT HAS A VIBRATION THAT COMES FROM THE FLOORBOARD ON THE DRIVER SIDE THROUGH THE DRIVER'S SEAT STARTS ABOUT 60 65 MILES AND IT UP TO ABOUT 70 72 73 SOMEWHEAROUND THAT AREA NUTRA BALANCE IS NOW THE SECOND TIME AROUND THEY TRIED ROAD FORCE BALANCING WORKED FOR ABOUT 30 MILES VIBRATION BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864487May 11, 2016
POWER TRAIN, UNKNOWN OR OTHER
I BOUGHT A 2016 CHEVY SILVERADO 1500 LTZ Z71 AND IT VIBRATES AT IDLE AND THE TRANSMISSION IS SLIPPING. I HAD ALREADY TOOK IT TO THE DEALERSHIP TO GET IT FIX, BUT NO LUCK. GM TOLD ME THAT IS HOW THE TRUCK IS DESIGNED TO OPERATE, WHICH IS HARD TO BELIEVE. THERE IS ABSOLUTELY ZERO HELP FROM GM TO HELP ME RESOLVE THE PROBLEM. I WAS GIVEN AN OPTION TO TRADE IT IN FOR A NEW ONE AT MY OWN EXPENSES OR DEAL WITH THE PROBLEM. FORD WOULD NOT TAKE MY TRUCK AS A TRADE IN NOR WILL GMC. THIS VEHICLE CAN POTENTIALLY BY DANGEROUS AND A LIABILITY AS THE TRANSMISSION SEEM TO HAVE A MIND OF ITS OWN AND THE CONSTANT VIBRATION CANNOT POSSIBLY HE GOOD FOR ANYONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864097May 10, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VIBRATED VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TIRES WERE BALANCED AND THE FRONT PASSENGER SIDE TIRE WAS REPLACED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 308.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863717May 7, 2016
VEHICLE SPEED CONTROL
A CONDITION EXISTS WHERE, AFTER THE DRIVER HAS USED THE GAS PEDAL TO ACCELERATE, THEN HAS REMOVED THEIR FOOT FROM THE PEDAL, THEN PRESSES THE CRUISE "SET" BUTTON A BRIEF MOMENT LATER, AND THEN IMMEDIATELY ATTEMPTS TO DECELERATE BY REPEATEDLY PRESSING MINUS "-" ON THE CRUISE CONTROL, THAT THE SPEED CONTROL BECOMES CONFUSED AND DISPLAYS MULTIPLE DIFFERENT SPEEDS, WHILE MAINTAINING THE ORIGINAL SPEED, EVEN THOUGH THE DRIVER BELIEVES THEY ARE DECELERATING. THIS CAN BE REPRODUCED ON ANY 2016 SILVERADO MODEL BY FOLLOWING THESE STEPS: THROTTLE UP AND ACCELERATE (TO PASS, FOR EXAMPLE), REMOVE FOOT FROM ACCELERATOR, THEN IMMEDIATELY PRESS THE "SET" BUTTON, FOLLOWED BY 5-10 PRESSES ON THE DECELERATE "-" BUTTON; THE SPEED WILL SET AT 65, FOR EXAMPLE, THEN FLIP BETWEEN 64, 65, 63, 65, 62, 65, 61, 65, 60, 65, AND SO ON, MAINTAINING SPEED AT 65 EVEN THOUGH THE DRIVER IS INSTRUCTING THE VEHICLE TO DECELERATE. IT MAY TAKE 5-10 SECONDS FOR THE SPEED CONTROL TO CLEAR ALLOWING THE DRIVER TO MAKE CHANGES, HOWEVER THEY WILL STILL BE CRUISING AT 65. DURING THIS PERIOD, THE DRIVER DOES NOT REALIZE THAT THEY ARE NOT DECELERATING AT WHICH POINT THEY MAY TAP THE BRAKES TO DISENGAGE CRUISE, BUT HAVE LOST 5-10 SECONDS OF TIME. THIS HAS PRESENTED A DANGEROUS CONDITION WHERE THE DRIVER BELIEVES THEY'RE DECELERATING WHEN TOO QUICKLY APPROACHING ANOTHER VEHICLE, RISKING COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860814April 21, 2016
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
ENTIRE INSTRUMENT CLUSTER WENT OUT WHILE DRIVING CAUSING LOSS OF NEEDED INFORMATION SUCH AS SPEED AND OTHER PERTINENT INFORMATION. DEALER SAYS THERE IS A TSB THAT THE ENTIRE TRUCK HAS TO BE RE-FLASHED INCLUDING ALL MODULES IN THE VEHICLE BECAUSE IT DOES NOT RECOGNIZE THE INSTRUMENT CLUSTER. DURING THIS TIME, ALL SAFETY SYSTEMS FLASHED AND APPEARED TO BE INACTIVE. AIR BAG, TRACTION CONTROL, ABS, TRAILER BRAKING ETC. THIS NEEDS TO BE INVESTIGATED TO SEE IF A RECALL MUST HAPPEN. IF WE GOT IN AN ACCIDENT DURING THIS OCCURRENCE WHO KNOWS IF ANY OF THE SAFETY SYSTEMS ON THE VEHICLE WERE FUNCTIONING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852511March 30, 2016
UNKNOWN OR OTHER
HAS THE CHEVY SHAKES BETWEEN 38 AND 70 MILE PER HOUR .5.3 V8 MOTOR AND 8 SPEED TRANSMISSION 342 REAR AXEL LOCKING DIFFERENTIAL . BEEN SELLING GM'S FOR 55 YEARS AND IF THIS WAS A DEMENSTRATOR WE WOULD NEVER NEVER SELL ANOTHER TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838030February 24, 2016
STEERING
I PURCHASED A 2016 SILVERADO 1500 4WD LTZ CREW ON FEBRUARY 08, 2016. ON FEBRUARY 20, 2016 WITH JUST 312 NEW MILES DRIVEN ON THE NEW VEHICLE, THE ELECTRIC POWER STEERING STOPPED WORKING WHILE DRIVING 60 MILES PER HOUR GOING WEST ON THE SOUTHERN STATE PARKWAY MIDDLE LANE IN NASSAU COUNTY NEW YORK. WITH NO POWER STEERING ON A SIX THOUSAND POUND TRUCK, I HAD TO STRUGGLE WITH TURNING THE STEERING WHEEL AWAY FROM OTHER VEHICLE ON THE PARKWAY AND EXIT THE PARKWAY WITHOUT CAUSING AN ACCIDENT. I IMMEDIATELY CALL FOR ROAD SIDE SERVICED AND THE TRUCK WAS TOWED AND RETURN TO THE DEALER FOR SERVICE. DURING THE INVESTIGATION, THE CHEVROLET SERVICE DEPARTMENT LOCATED IN VALLEY STREAM, NY STATED ON FEBRUARY 24, 2016 THAT THE ENTIRE ELECTRIC RACK OPINION FOR THE POWER STEERING WAS DEFECTED WHEN IT WAS INSTALLED DURING THE ASSEMBLY BY THE MANUFACTURE. THE 2016 SILVERADO 1500 TRUCK WAS PURCHASED NEW ON 2/08/2016, AND I HAVE CONCERNS THAT OTHER MECHANICAL PARTS IN THE VEHICLE MAY BE DEFECTED AND THE VEHICLE MAY BE UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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