Chevrolet Silverado Complaints (2016)

976 consumer complaints on file.

#11012079August 1, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 5 MPH AND MAKING TURNS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO PARADISE CHEVROLET CADILLAC (27360 YNEZ RD, TEMECULA, CA 9259 (951) 699-2699) FIVE TIMES FOR THE FAILURE, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED OR DUPLICATED. THE CONTACT STATED THAT THE LAST TIME THE FAILURE OCCURRED, SHE INFORMED THE DEALER THAT THE IGNITION SWITCH WOULD INADVERTENTLY TURN TO THE "OFF" POSITION. THE DEALER REPLACED THE IGNITION SWITCH, BUT THE FAILURE RECURRED FOUR MONTHS LATER. THE CONTACT CALLED THE DEALER ONCE AGAIN TO SCHEDULE ANOTHER DIAGNOSTIC APPOINTMENT FOR 8/2/2017. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010987July 27, 2017
UNKNOWN OR OTHER
TL* THE CONTACT OWNED A 2016 CHEVROLET SILVERADO 1500. WHILE PARKED, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS CURRENTLY AT THE CONTACT'S RENTAL PROPERTY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND THE DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11010169July 24, 2017
WHEELS
OUR CHEVROLET SIVERADO 1500 2017 HAD A BLOW OUT ON THE FREEWAY IN TRACY, CA (HWY 205) WHILE DRIVING HOME FROM ROSEVILLE, CA. WE CALLED OUR INSURANCE ROADSIDE EMERGENCY AND THE SERVICE PERSON TOLD US THE BLOWOUT LOOKS BAD AND THAT WE WERE VERY LUCKY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006749July 21, 2017
SERVICE BRAKES
AT 4200 MILES THE FRONT RIGHT DISC BRAKE WAS DAMAGED BEYOND REPAIR. THE MECHANIC STATED THAT THE FRONT LEFT SHOWED NORMAL WEAR AND THAT IT STILL HAVE MORE THAN 50% LEFT ON THE PAD. THE RIGHT FRONT CALIPER WAS NOT RETRACTING AND CAUSED THE BRAKE TO RUN COMPRESSED FOR A LONG TIME HENCE CAUSING UNREPAIRABLE DAMAGE TO THE ROTOR. THE DEALER SERVICE DID NOT INFORM ME OF THE DEFECTIVE CALIPER, ONLY THAT THEY NEEDED TO REPLACE THE ROTOR AND BRAKES, NEVER MENTIONED THAT THE LEFT SIDE WAS NORMAL. IS THERE A RECALL FOR BRAKE CALIPERS ON THIS VEHICLE??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006565July 20, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, FELT SOFT, AND TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE VEHICLE WOULD EVENTUALLY SLOW DOWN AND STOP WHILE THE BRAKES WERE STILL BEING APPLIED. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND TO POWER GM (16070 STATE RTE 170, EAST LIVERPOOL, OH 43920 (330) 385-9100), BUT NEITHER PLACES COULD DIAGNOSE THE CAUSE OF THE FAILURE. THE CONTACT MENTIONED THAT THE BRAKE PADS HAD TO BE CHANGED EVERY 4,000 MILES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A LAW SUIT. THE CONTACT MENTIONED THAT THE MANUFACTURER HAD POSTPONED COURT HEARINGS REPEATEDLY AND THE VEHICLE WAS NOW PART OF A LEMON LAW. THE FAILURE MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006168July 18, 2017
STEERING
AT 2000 MILES ON MY NEW TRUCK, THE STEERING BECAME VERY LOOSE. DEALER REPLACED STEERING BOX. I HAVE NOW HAD IT IN 3 MORE TIMES WITH LOOSE STEERING. VERY SCAREY TO DRIVE ON THE FREEWAY WITH LOOSE STEERING. YOU FEEL IT MORE AT HIGHER SPEEDS THAN YOU DO AT LOWER SPEEDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004907July 12, 2017
UNKNOWN OR OTHER
VEHICLE OPERATOR HAS RADIO SHUT OFF. WHEN VEHICLE IS USED AGAIN THE RADIO COMES ON UNWANTED SHORTLY AFTER START. IF VEHICLE HAS STARTED MOVING THIS PUTS THE OPERATOR IN A DISTRACTED DRIVING SITUATION. THIS HAPPENS EVERY OTHER STARTUP. ( IF STARTS ARE MORE THAN A FEW MINUETS APART.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004824July 12, 2017
ENGINE
STARTING VEHICLE UP AT MY HOME. SERVICE ENGINE LIGHT CAME ON AND IT IDLED ROUGHLY. I TOOK IT IT TO THE DEALER AND THEY FOUND COOLANT GETTING INTO A CYLINDER. THEY HAVE TO ORDER A NEW CYLINDER HEAD. THIS VEHICLE IS ONLY 18 MONTHS OLD WITH 15600 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002957July 4, 2017
ELECTRICAL SYSTEM, SEAT BELTS
THERE IS NO PASSENGER SEATBELT REMINDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002626July 1, 2017
EXTERIOR LIGHTING
VERY POOR HEADLIGHTS WHEN DRIVING AT NIGHT CAN EASY OVER DRIVE HEADLIGHTS WHEN DRIVING IN RURAL AREAS WERE THERE ARE NO STREET LIGHTS ABOVE START TO LOOSE GOOD VISION AT 50 TO 75 FEET IN FRONT OF TRUCK THIS IS VERY BAD HEADLIGHTS THESE SHOULD HAVE NEVER BEEN ALOUD TO BE PUT ON THE ROAD SOMEBODY GOING TO HURT WITH THESE LIGHTS AND NOBODY IS DOING NOTHING ABOUT IT I ONLY HOPE THAT GM STEPS UP OR FED STEP UP AND MAKE GM MAKE THIS RIGHT BEFORE PEOPLE GET HURT.FAR TO OFTEN PEOPLE HALF PAY THE PRICE BEFORE THINGS ARE DONE ABOUT ADDRESSING THE PROBLEM.THEY FIXED THE HEADLIGHTS ON THE 1500 TRUCKS SO THEY KNOW THEY HAVE THE PROBLEM ON 2500 AND 3500 TRUCKS. THANK YOUR NUMBER ONE TAXPAYER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002554June 30, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE LOST BRAKE FUNCTIONALITY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO HILLTOP CHEVROLET WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP WAS FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,367.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000948June 24, 2017
POWER TRAIN
4 WHEEL DRIVE DID NOT ENGAGE BEFORE. STUCK ON AN SNOWY PARKING STRUCTURE AND COULD NOT GET UP THE RAMP, DUE TO 4WD NOT ENGAGING.DRIVE SHAFT PARTS BROKE WHILE ENGAGING 4WD. IT WAS CRACKED PRIOR TO THE BREAK, BUT THE TORQUE CAUSED IT TO SNAP IMPACTING THE TRANSMISSION,RIPPING OUT THE FILTER FROM THE TRANSMISSION CAUSING IRREPARABLE DAMAGE. REAR WHEELS WERE IN MUD NEAR A BOAT RAMP. FRONT TIRES WERE ON DRY GROUND. ATTEMPTED TO PULL OUT, REAR TIRES SPUN. STOPPED TRUCK, PUT INTO 4 HI AND THE FRONT TIRES WOULD NOT CATCH, AND REAR SPUN. DIGGING DEEPER INTO THE MUD. STOPPED THE TRUCK AND PUT IT IN 4 LO, PLACED IT IN DRIVE PULLED OUT SLOWLY AND THEN A LOUD BANG. IMMEDIATELY TURNED OFF THE TRUCK.. HAD TO HAVE IT TOWED. SUTLIFF CHEVROLET IN HARRISBURG, PA REFUSES TO COVER THIS UNDER WARRANTY DUE TO "ABUSE". THEY INSIST 4WD IS WORKING DUE TO THE LIGHT ON THE DASH LIGHTING UP, BUT THE DRIVE SHAFT IS NOT ATTACHED. 4WD CAN NOT BE VERIFIED UNTIL AFTER IT,S REPAIRED. YOU CAN CLEARLY SEE IN THE PICTURES HOW PART OF THE CRACK IS CLEAN AND THE OTHER HALF IS DIRTY FROM ROAD GRIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992491May 31, 2017
WHEELS
THE TRUCK WOULD GO OUT ALIGNMENT WITH NORMAL DRIVING AND THEY REPLACE THE WHEEL BEARING ONCE AND BAD ALREADY. IT BEEN ONLY TWO MONTH SINCE THEY REPLACE THE BEARING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992368May 30, 2017
SUSPENSION
REAR LEAF SPRING ASSEMBLY, LEAF SPRING BUSHINGS AND HARDWARE PREMATURE FAILURE. POSSIBLE LEAF SPRING AND OR FRAME MOUNT INADEQUATELY DESIGNED. REAR LEAF SPRING ASSEMBLY, SPECIFICALLY THE BUSHINGS AND MOUNTING HARDWARE FAILED ON ONE SET OF LEAF SPRINGS, AND IS IN THE PROCESS OF FAILING ON A SECOND REPLACEMENT SET, RESULTING IN UNDESIRABLE BIND/WOBBLE SOUNDS AND HOLLOW THUMP NOISE FELT INSIDE THE CABIN (NOISE SIMILAR TO A LOOSE SPARE TIRE WOBBLING AND STRIKING THE UNDERSIDE OF THE TRUCK BED). THE PROBLEM IS MOST NOTICEABLE AT LOW SPEEDS BOTH IN REVERSE AND FORWARD. THE MORE MILES ON THE VEHICLE, THE LOUDER AND MORE FREQUENT THE ISSUE BECOMES. THE CONCERN IS OF PREMATURE PART FAILURE OR BREAKAGE RESULTING IN INJURY. THE ORIGINAL SET OF GM LEAF SPRINGS THAT WERE INSTALLED AT THE GM FACTORY WERE MANUFACTURED IN CANADA AND FAILED AROUND 15,000 MILES. GM REPLACEMENT LEAF SPRINGS INSTALLED WERE MADE IN MEXICO AND ARE FAILING AT ABOUT 15,000 MILES. THE TOTAL MILEAGE ON THE VEHICLE AS OF 5/30/2017 IS ABOUT 30,000 MILES. THE VEHICLE IS WELL CARED FOR AND IS ALWAYS SERVICED AT THE GM DEALERSHIP AT MANUFACTURER'S RECOMMENDED INTERVALS. MOSTLY HIGHWAY MILES. PRIMARILY DAILY COMMUTER VEHICLE TO AND FROM A DESK JOB. NO HAULING OR LOADS IN THE BED OF THE TRUCK. THE MANUFACTURER/DEALERS ISSUED TSB'S RECOMMENDING TO PRESSURE WASH THE LEAF SPRING ASSEMBLY, CHECK SUSPENSION HARDWARE TORQUE SPECS, AND DISASSEMBLE, LUBE AND RE-ASSEMBLE THE LEAF SPRING PACK. THESE HAVE BEEN PERFORMED BY A GM DEALER AND DID NOT RESOLVE THE PROBLEM. REPLACING THE SPRINGS HAS NOT PERMANENTLY RESOLVED THE ISSUE. GM TRUCK FORUMS INDICATE OTHER OWNERS OF THIS MODEL AND YEAR+/- REPORT THE SIMILAR EXPERIENCES IN THE CHEVROLET SILVERADO 1500 AND SIERRA MODEL GM PICKUPS. SOME OWNERS HAVE REPLACED FACTORY PARTS WITH AFTERMARKET LEAF SPRINGS WITH SUCCESS IN PERMANANTLY RESOLVING THE ISSUE AND CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991370May 24, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, STEERING
VEHICLE INTERMITTENTLY LOSES ALL ELECTRICAL CONTROLS: POWER STEERING, ENGINE POWER, STABILITRAK, AIRBAGS. ALL ELECTRICAL SYSTEMS ARE COMPROMISED AND THE VEHICLE LOSES ALL POWER. ONCE THE VEHICLE IS TURNED OFF AND BACK ON A FEW TIMES IT WILL GO INTO A 'LIMP MODE'. I'VE BEEN STRANDED IN THE VEHICLE 4 TIMES. I HAVE HAD THIS HAPPEN TWICE WHILE DRIVING DOWN THE FREEWAY, ONCE DRIVING IN A PARKING LOT, AND TWICE WHEN FIRST STARTING THE VEHICLE. DURING ONE INCIDENT ON THE FREEWAY I WAS IN THE CENTER LANE AND LOST ALL ENGINE POWER, AIRBAGS, SAFETY CONTROLS, AND POWER STEERING. I WAS ABLE TO COAST AND MAKE MY WAY OVER TO THE SHOULDER. GM AND THE DEALERSHIP HAVE BEEN UNABLE TO RESOLVE THE ISSUE AND ARE NOW REFUSING TO HONOR THE WARRANTY, REPLACE THE VEHICLE, OR REFUND THE PURCHASE. THIS HAS BEEN A SERIOUS SAFETY ISSUE. I'VE HAD MY WIFE AND TWO SMALL CHILDREN IN THE VEHICLE WHEN IT HAS DIED ON THE FREEWAY. NOT ONLY IS IT A SIGNIFICANT DANGER TO MYSELF AND MY FAMILY, BUT ANY OTHER VEHICLES IN CLOSE PROXIMITY. AS SUCH I HAVE REFUSED TO DRIVE THE VEHICLE ANY LONGER, BUT GM SEEMS INTENT ON IGNORING THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991151May 23, 2017
UNKNOWN OR OTHER
FROM THE DAY I TOOK POSESSION OF THE TRUCK I HAVE COMPLAINED OF A VIBRATION IN THE CHASIS. I WAS FIRST TOLD I HAD FLAT SPOTS ON THE TIRES AND WERE REPLACED. DID NOT RESOLVE THE ISSUE. NEXT TOLD I HAD A NAIL IN MY TIRE, HAD IT REPLACED, DID NOT RESOLVE THE ISSUE. NEXT THEY TOLD ME ABOUT A FRICTION/ROAD TEST THAT WAS NEEDED ON SOME 1500 PICK UPS. THEY "BALANCED MY TIRES" AND TOLD ME I WAS GOOD TO GO. DID NOT RESOLVE THE ISSUE AND THE VIBRATION CONTINUES. THIS HAPPENS WHEN DRIVING AT 65MPH AND ABOVE ALTHOUGH IT HAS HAPPENED AT LOWER SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990754May 20, 2017
POWER TRAIN, STEERING, UNKNOWN OR OTHER
PURCHASED TRUCK IN FEBRUARY 2017 NEW HAD 100 MILES ON IT NOW HAS 4435 MILES ON IT NOW IT'S BEEN IN THE DEALER 3 TIMES FOR VIBRATION ITSO GOING BACK FOR A 4TH TIME FOR THEVERYONE SAME ISSUE BEEN TO 2 DIFFERENT DEALERS HAS HAD 1 TIRE REPLACED ON RIGHT FRONT AND 1 RIM REPLACED ON RIGHT REAR STILL HAVE VIBRATION ISSUE THE THE DEALER IS PURCHASED IT AT SAID THERE'S NOTHING WRONG WITH IT TOOK TO 2ND DEALER THEY FOUND THE ISSUES WITH IT IT STILL HAS VIBRATION AT 55 MPH TO 70 MPH AND DEVELOPED A BAD VIBRATION AT IDLE WHEN IN PARK AND GM IS INVOLVED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990638May 19, 2017
FUEL/PROPULSION SYSTEM
TRUCK WOULD NOT START. SECOND TIME THIS HAS OCCURRED. FIRST TIME TRANSFER PUMP WAS EXCHANGED. NOW BEING TOLD IT IS REQUIRING FRONT AND REAR TANK LEVEL SENSORS. TWICE HAVE BEEN STRANDED IN THIS VEHICLE FOR FUEL ISSUES. PRIOR ISSUE OCCURRED WHILE TRUCK WAS DRIVING ON A STREET. THIS TIME, WHEN TRYING TO RESTART AFTER COMPLETING A DELIVERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986212May 17, 2017
SEATS
HEADREST INTERFERES CAUSES MY HEAD TO BE PUSHED FORWARD LIMITING MY VISION OF THE ROAD. THIS IS DISTRACTING DURING OPERATION OF THE VEHICLE CAUSING ME TO NOT BE ABLE TO OPERATE THE VEHICLE IN A SAFE MANNER. AS I COMPLAINED ABOUT THIS DURING PURCHASE, THE SALESPERSON SUGGESTED THAT THE HEADREST COULD BE TURNED BACKWARDS, AS DONE BY OTHER OWNERS. AS HE TRIED THIS TWO ITEMS WERE APPARENT, FIRST WAS NO SUPPORT FOR MY HEAD DURING A REAR END CRASH, AND SECOND THERE WAS NO POSITION HOLDS FOR RAISING OR LOWERING THE HEADREST. I HAVE TRIED SEVERAL TIMES TO WORK WITH GM FOR A HEADREST PROPERLY DESIGNED TO SUPPORT MY HEAD AND BE COMFORTABLE DURING VEHICLE OPERATION. THEY HAVE STATED THE HEADREST IS WORKING ACCORDING TO MANUFACTURERS DESIGN, AND SAID I NEED TO READJUST THE SEAT. TO READJUST THE SEAT MEANS TO LEAN IT BACKWARD. THIS ACTION PUTS ME AT RISK FOR A FRONTAL CRASH BECAUSE NOW THE SEAT-BELT AND AIR BAG BECOME INEFFECTIVE ALLOWING ME TO SLIDE OUT UNDERNEATH BOTH. LEANING BACK IS NOT A COMFORTABLE POSITION FOR ME TO OPERATE THE VEHICLE. AGAIN WE GET INTO THE DISTRACTED DRIVING SCENARIO. ONE GM PERSON SUGGESTED I PURCHASE AN AFTERMARKET HEADREST, BUT WOULD NOT PROVIDE ANY INFORMATION ABOUT APPROVED AFTERMARKET HEADRESTS. I ASKED HIM ALSO ABOUT WHO WOULD BE HAVING THE LIABILITY IN CASE OF A CRASH. HE REFUSED TO ANSWER. ONE GM PERSON ALSO COMMENTED THAT THIS COMPLAINT WAS FIRST DOCUMENTED DURING THE 2010 YEAR MODEL LIGHT TRUCKS. I AM NOT LOOKING FORWARD TO BEING INVOLVED WITH AN INCIDENT BECAUSE OF THE HEADREST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985745May 15, 2017
STRUCTURE:BODY, SUSPENSION, WHEELS
VEHICLE SHAKES OR VIBRATES AT MOST SPEEDS. THE VIBRATION IS WORST AT 25-45 AND 65MPH+. IT CAUSES DRIVER FATIGUE AND NAUSEA. TIRES HAVE BEEN ROAD FORCED BALANCED BY DEALER AND DRIVE SHAFT REPLACED IN ATTEMPTS TO FIX PROBLEM. NO SOLUTION HAS BEEN FOUND BY DEALER. DEALER ACKNOWLEDGES THE VIBRATIONS AND SAYS THE VIBRATION IS NORMAL OPERATION FOR THIS VEHICLE LEADING ME TO BELIEVE THAT A RECALL SHOULD BE ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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