Chevrolet Silverado Complaints (2016)

976 consumer complaints on file.

#11184448March 5, 2019
SERVICE BRAKES
DRIVING IN HEAVY TRAFFIC AT SLOW SPEEDS WHEN I APPLIED THE BRAKES TO STOP, THE VEHICLE CONTINUED TO MOVE. BRAKE PEDAL BECAME HARD TO DEPRESS AND WITH MORE PRESSURE THE VEHICLE BEGAN TO SLOW. THE PROBLEM HAPPENED AGAIN WHILE BAKING UP OUT OF A PARKING STALL, THE BRAKE BECAME VERY DIFFICULT TO DEPRESS, WITH THE VEHICLE STOPPING AFTER PRESSING THE BRAKE PEDAL WITH FORCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183951March 4, 2019
VISIBILITY/WIPER
REAR WINDOW SHATTERED UNEXPECTEDLY. REAR DEFOGGER ENABLED. NOTED A BURNING SMELL IN REAR OF TRUCK WHEN IT HAPPENED. TRUCK HAS REAR POWER SLIDE WINDOW. DRIVER SIDE PANEL WAS THE PIECE THAT SHATTERED. TRUCK WAS PARKED BUT HAD BEEN RUNNING FOR A FEW MINUTES. TEMPERATURE IN MID 20S
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183695March 2, 2019
SERVICE BRAKES
BACKING INTO A PARKING SPOT TODAY AT LOW SPEED (LESS THAN 5 MPH) THE BRAKE PEDAL BECAME STIFF AS A BOARD AND WOULD NOT BUDGE WHEN PRESSED AND THE TRUCK WOULD NOT STOP. MY TRUCK ROLLED BACK INTO A CLUSTER OF BUSHES AND FINALLY STOPPED. THIS IS A WIDESPREAD AND DANGEROUS ISSUE. A RECALL NEEDS TO TAKE PLACE ASAP! ALL OF MY INTERNET RESEARCH SHOWS THAT THIS IS A FAULTY VACCUUM THAT CONTROLS THE BREAKS THAT FAILS AT LOW SPEEDS. THERE HAVE BEEN MULTIPLE ACCIDENTS AND VERY CLOSE CALLS. GM NEEDS TO BE HELD ACCOUNTABLE FOR THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183477March 1, 2019
SERVICE BRAKES
AT SLOW SPEEDS MY BRAKES ARE NOT WORKING, I NOTICE IT MOST WHEN TRYING TO PARK. IT HAPPENS SOMETIMES BUT NOT ALWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183141February 28, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THERE WAS A HISSING SOUND AND SMOKE IN THE AREA OF THE REAR POWER SLIDING WINDOW, I HAD READ ABOUT THIS CONCERN ONLINE AND WAS ABLE TO SHUT MY REAR DEFROSTER OFF BEFORE IT BLEW OUT THE BACK WINDOW BUT NOT EVERYONE IS THAT LUCKY. GM HAS A BULLETIN ABOUT A SMALL WATER LEAK IN THE SAME AREA BUT DOES NOT ACKNOWLEDGE THAT IT IS RELATED TO THE REAR WINDOW SHATTERING. THE WATER LEAKS IN DIRECTLY ONTO THE POWER COMPONENTS OF THE GLASS, CREATES A SHORT THAT OVERHEATS THE GLASS, AND ULTIMATELY ENDS WITH THE REAR GLASS SHATTERING. I WAS LUCKY ENOUGH TO CATCH MINE BEFORE IT BLEW OUT BUT THAT COULD CAUSE A HAZARD FOR ANYONE SITTING IN THE BACK SEAT, I DO NOT FEEL THAT THERE SHOULD BE A RECALL BUT SOME SORT OF EXTENDED COVERAGE ON THIS COMPONENT FOR THOSE WHO EXPRESS THE SAME COMPLAINT. EVEN IF YOU CATCH IT BEFORE THE WINDOW BLOWS OUT, THE DAMAGE FROM THE SHORT IS ONLY FIXED BY REPLACING THE ENTIRE REAR WINDOW ASSEMBLY (THAT IS WHAT THEY DID TO MINE). CONCERN COULD BE MOVING OR STATIONARY AS LONG AS THE REAR DEFROSTER IS IN USE. LINK TO WATER LEAK BULLETIN: HTTPS://GM.OEMDTC.COM/8793/WATER-LEAK-UNDER-BACK-GLASS-FROM-POWER-SLIDING-WINDOW-2014-2016-CHEVROLET-SILVERADO-GMC-SIERRA WHERE THE LEAK IS IDENTIFIED IS EXACTLY WHERE I SAW THE SMOKE COME FROM. MORE COMPLAINTS MAY ALSO BE FOUND HERE: HTTPS://WWW.GM-TRUCKS.COM/FORUMS/TOPIC/209824-2017-SIERRA-DENALI-REAR-WINDOW-EXPLODED/?PAGE=11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183148February 28, 2019
SERVICE BRAKES
BRAKES FAIL TO STOP AT SLOW SPEEDS ( TRYING TO PARK OR IN A DRIVE THRU) DESPITE PUSHING BRAKES PEDAL TO FLOOR, BRAKE PADS ARE FINE STARTED AT 34,000 MILES NOW HAVE 52,000 HAS HAPPENED RANDOMLY. CHEVY STATES NOTHING WRONG WITH BRAKES. HOWEVER HITTING THE CAR IN FRONT OF ME SAYS DIFFERENTLY BECAUSE IT WOULDN'T COME TO STOP LUCKY WAS BARELY MOVING. HUGE SAFETY ISSUE NOT BEING RESOLVED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11182301February 25, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. AFTER DRIVING THE VEHICLE, THE CONTACT NOTICED THAT THE CONDENSER WAS LEAKING FREON. THE CONTACT STATED THAT THE LEAK BEGAN A MONTH AGO. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE VEHICLE NEEDED A NEW CONDENSER AND VACUUM, AND THE FREON NEEDED TO BE REFILLED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181767February 22, 2019
STEERING
WHILE DRIVING DOWN INTERSTATE STEERING BECAME VERY LOOSE AND HARD TO CONTROL. STEERING HAD 2-3' SLOP AND MADE VERY DIFFICULT TO CONTROL. PROBLEM NOTICEABLE AT SPEEDS ABOVE 30MPH. LOOKED INTO ISSUE AND FOUND OIL LEAKING OUT OF STEERING BOX ADJUSTMENT SCREW. FOUND ADJUSTMENT SCREW HAD BACKED OUT OF HOUSING CAUSING EXCESSIVE BACKLASH IN STEERING BOX AND OIL LEAK. RETORQUED SCREW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181073February 19, 2019
SERVICE BRAKES
I WAS PARKING AND ALMOST HIT THE CAR IN FRONT OF ME BECAUSE THE BRAKES WEREN'T WORKING AT LOW SPEED. VACUUM PUMP FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181248February 19, 2019
SERVICE BRAKES
WHILE DRIVING IN STOP AND GO TRAFFIC ON A CITY STREET MOVING STRAIGHT FORWARD AND INCHING THE BRAKES TO MOVE WITH THE TRAFFIC FLOW I NOTICED THAT THE BRAKE PEDAL GOT VERY HARD AND THE VEHICLE WAS CONTINUING TO MOVE FORWARD EVEN THOUGH I HAD ALL MY WEIGHT PUSHING ON THE BRAKE PEDAL LIFTING MYSELF OFF MY SEAT THIS HAPPENED 3 TIMES BEFORE I WAS ABLE TO REACH ADEQUATE PARKING. I HAVE TAKEN THE VEHICLE TO A CERTIFIED GM SERVICE SHOP AND AFTER INSPECTION THEY INSTRUCTED ME THAT I WOULD NEED TO REPLACE THE BRAKE SYSTEM VACUUM PUMP, THE BRAKE BOOSTER, BRAKE MASTER CYLINDER AND THE TUBING CONNECTING THE ITEMS. RESULTING IN A $1170.00 REPAIR AND THE SERVICE REP ALSO STATED THAT THIS WOULD TAKE CARE OF THE ISSUE BUT CAUTIONED THE OIL AND FILTER CHANGES NEEDS TO BE MAINTAINED ACCORDING TO THE MANUFACTURERS STANDARDS. I HAVE OWNED THIS VEHICLE ABOUT FIFTEEN DAYS AS OF THIS WRITING I DID BY IT FROM A DEALER WHOM SAID HE WAS UNAWARE OF THIS ISSUE. WHY IS THE NHTSA OR WHOM EVER CONTINUING TO LET THE DEALERS SELL THESES VEHICLES WITH A KNOWN SAFETY PROBLEM WITHOUT ADDRESSING THE PROPER REPAIRS STATED IN THE TSB PIT5361B THAT GM HAS SENT OUT TO THERE SERVICE CENTERS. SERIOUS ACCIDENTS COULD AND SHOULD BE PREVENTED WITH THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180253February 15, 2019
SERVICE BRAKES
BRAKE PEDAL BECOMES HARD TO PRESS AT TIMES. PEDAL MUST BE PRESSED HARD TO THE FLOOR IN ORDER TO STOP. OCCURRED 02/14/19, ON A FEW OCCASIONS WHILE DRIVING ON THE ROAD AND ALMOST CAUSED AN ACCIDENT. ALSO OCCURS WHEN LETTING FOOT ON AND OFF BRAKE PEDAL MULTIPLE TIMES. ALMOST FEELS AS IF NO BRAKING POWER AT ALL, UNLESS PRESSED HARD TO THE FLOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180336February 15, 2019
SERVICE BRAKES
AS I WAS DRIVING IN TRAFFIC MY BRAKES BECAME SO HARD TO PUSH THAT I COULD NOT SUCCESSFULLY GET IT TO STOP EFFECTIVELY WITHOUT USING MY BODY'S WEIGHT TO TRY AND DEPRESS THE BRAKES. I STILL COULDN'T GET IT TO STOP CORRECTLY. THEN I WAS IN STOP AND GO TRAFFIC AND ALMOST REAR ENDED SOMEONE. HAPPENED MANY TIMES MORE BEFORE I COULD GET IT IN TO BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180133February 14, 2019
SERVICE BRAKES
FOR THREE YEARS I HAVE TOWED SEVERAL 10,000# TOY HAULER TRAILERS AROUND THE COUNTRY WITH SUB STANDARD BRAKE SYSTEMS. EACH TIME I TOOK THE TRUCK TO THE DEALER TO HAVE THE BRAKES CHECKED, I WAS TOLD THAT THEY WERE FINE AND NO PROBLEMS EXISTED.WITH THE TRUCKS TRAILER BRAKE SYSTEM. AFTER CHECKING THE TRUCKS SYSTEM MYSELF,, I DETERMINED THAT THE VOLTAGE TO THE TRAILER WAS ONLY AT 1.8V WHEN IT SHOULD HAVE BEEN 12V. I AGAIN RETURNED TO THE DEALER AND THIS TIME I I WAS TOLD THAT THE PROBLEM LIES WITH THE 7 PIN PLUG ON THE TRAILER, AND THAT I NEEDED TO CHANGE IT TO A HEAVY DUTY AFTERMARKET PLUG BECAUSE I HAVE A NEWER TRAILER WITH LED LIGHTS THAT INCREASE THE RESISTANCE, AND THAT CAUSES MY TRUCK NOT TO SENSE THE TRAILER PROPERLY. THERE IS A BULLETIN DESCRIBING THIS PROBLEM.......BUT I WAS NEVER GIVEN ONE OR EVEN HAD THE PROBLEM EXPLAINED UNTIL TODAY. SO, HERE I AM DRIVING AT LEAST 17,000# OF STEEL DOWN THE HIGHWAY FOR THREE YEARS KNOWING THAT THE TRAILER BRAKES ARE NOT PERFORMING CORRECTLY, AND ALL THE WHILE CHEVROLET IS FULLY AWARE OF THE PROBLEM! HOW MANY OTHER TRUCKS ARE CURRENTLY PULLING TRAILERS THAT CAN NOT STOP BECAUSE THEIR TRAILER BRAKES ARE DEFECTIVE? CONSIDER THIS THE NEXT TIME YOU ARE ON THE HIGHWAY WITH A TRUCK PULLING AN RV TRAILER IS BEHIND YOU AND YOUR FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176502February 12, 2019
STEERING
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE BOLTS HOLDING THE STEERING IN PLACE WERE LOOSE. AT TIMES, WHILE MAKING A TURN, THE VEHICLE WOULD CONTINUE IN A STRAIGHT LINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MIKE MAROONE CHEVROLET (230 N ACADEMY BLVD, COLORADO SPRINGS, CO 80909, (719) 888-5393), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 21,279.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175029February 7, 2019
WHEELS, SUSPENSION
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 70 MPH OR HIGHER, THE VEHICLE SHOOK. THE HIGHER THE SPEED, THE MORE IT VIBRATED. THE VEHICLE WAS TAKEN TO BOCH CHEVROLET (381 PROVIDENCE HWY, NORWOOD, MA 02062, (781) 332-4226) SEVERAL TIMES. THE WHEELS WERE RE-BALANCED, BUT THE FAILURE OCCURRED WHEN THE DEALER TEST DROVE THE VEHICLE. THE MANAGER STATED THAT THE VEHICLE PERFORMED NORMALLY. THE CONTACT CALLED THE MANUFACTURER, WHO HAD A SENIOR MANAGER LOOK AT THE CASE. THE CONTACT WAS REFERRED HIM TO ANOTHER UNKNOWN DEALER WHERE THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 7,582.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174669February 6, 2019
SERVICE BRAKES
BRAKE PEDAL BECOMES HARD WITH LITTLE TO NO BRAKES A LOW OR IDLE SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174696February 6, 2019
SERVICE BRAKES
MY 2016 CHEVROLET SILVERADO BRAKES BECOME VERY STIFF WHEN BRAKING AT LOW SPEEDS. THIS HAS HAPPENED ON 3 SEPERATE OCCATIONS. I HAVE TO PHYSICALLY USE EVERY OUNCE OF STRENGTH I HAVE TO PRESS THE BRAKES TO STOP THE TRUCK. ON TWO OCCATIONS I ALMOST HIT ANOTHER CAR BUT STOPPED JUST INCHES AWAY. MY TRUCK HAS BEEN TAKEN TO PEP BOYS AND BRAKES PLUS IN DENVER, CO. BOTH COMPANIES CANNOT FIND ANYTHING WRONG WITH THE TRUCK. I'VE READ THAT THERE IS A LAWSUIT AGAINST GM FOR THIS PROBLEM AND IT SEEMS TO BE VERY COMMON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174814February 6, 2019
SERVICE BRAKES
BRAKE PEDAL BECOMES ROCK HARD AND NEARLY IMPOSSIBLE TO STOP WHEN DRIVING AT LOW SPEEDS OR ON AN INCLINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173874February 4, 2019
SERVICE BRAKES
AT LOW SPEED MY BRAKES SEEM TO HAVE FAILED. THE BRAKE PEDAL IS VERY HARD AND I ALMOST DROVE INTO ONCOMING TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173248January 31, 2019
SERVICE BRAKES
LOSE BRAKE ASSIST(?) UPON SITTING WITH FOOT ON BRAKE @ STOP LIGHT/PARKING LOT. PEDAL BECOMES HARD AND WILL NOT STOP. HAS NOT HAPPENED @ SPEED. HAD REPAIRED, SAID WAS VACUUM PUMP MALFUNCTION-$600. HAVE READ OF OTHER REPORTED MALFUNCTIONS OF SAME STYLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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