Chevrolet Silverado Complaints (2016)

976 consumer complaints on file.

#11191822March 27, 2019
ENGINE, STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING SLOW SPEEDS, THE STEERING WHEEL VIOLENTLY JERKED AND THE VEHICLE SHOOK AND LOST POWER. ALSO, THE ELECTRONIC STABILITY CONTROL INDICATOR ILLUMINATED. THE "PARKING ASSIST OFF" AND "ROLL DOWN THE SIDE WINDOWS" MESSAGES WERE ALSO DISPLAYED. THE VEHICLE WAS TAKEN TO KNUDTSEN CHEVROLET (1900 E POLSTON AVE, POST FALLS, ID 83854, (208) 664-8107), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 52,000. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191184March 24, 2019
SERVICE BRAKES
WHEN OPERATING VEHICLE AT LOW SPEEDS THE BRAKE PEDAL BECOMES STIFF AND HARD TO PRESS DOWN. THIS CAUSES THE TRUCK TO CONTINUE MOVING AND EVEN CAUSED ME TO REAR END ANOTHER VEHICLE CAUSING REAR DAMAGE TO THAT VEHICLE AND A SMALL DENT IN MY FRONT BUMPER. THIS ISSUE DOES NOT HAPPEN AT HIGH SPEEDS BUT 15MPH AND UNDER IT OCCURS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11191210March 24, 2019
ENGINE
AC FAILURE OF NEWER CHEVROLET VEHICLES. AC LOSES FREON DUE TO POOR DESIGN AND MANUFACTURING OF AC SYSTEM. FREON LEAKS INTO ENVIRONMENT UNCONTROLLED. IF YOU CONTINUE TO ADD FREON TO BANDAGE FAULTY PARTS, ALL YOU DO IS CONTINUE TO LOSE FREON INTO THE ENVIRONMENT. GENERAL MOTORS KNOWS OF THIS FAILURE, BUT YET DOES NOTHING ABOUT IT. IT IS HAPPENING ACROSS SEVERAL OF THEIR VEHICLE'S. LEAKS ARE BAD ENOUGH THAT AC SYSTEM ONLY OPERATES FOR A COUPLE OF DAYS UNTIL IT NEEDS RECHARGING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191114March 23, 2019
STEERING
WHILE BACKING OUT OF A PARKING SPOT THE STEERING WHEEL JERKED ITSELF OUT OF MY HAND, ALMOST BREAKING MY HAND AND LOCKED UP AND COULDN'T BE TURNED AT ALL. WHILE LOCKED UP IT FINALLY BROKE FREE FOR A BIT AND JERKED ITSELF OUT OF MY HANDS AGAIN. PUT IT INTO DRIVE TO PULL FORWARD SO I DIDN'T GET HIT BY OTHER VEHICLSE IN PARKING LOT TOO. IT DID THE SAME THING GOING FORWARD, JERKED ITSELF FROM MY HANDS, THE RADIO EVEN CHANGED STATIONS ON ITS OWN. DURING THIS THE DIC SHOWED A STABILITRAK NEEDS SERVICE MESSAGE AND WORKED OK ONCE I FINALLY GOT IT TO BACK OUT AND GO FORWARD AND AS LONG AS THE VEHICLE WASN'T SHUT OFF IT RAN OK, ABUT ONCE SHUTOFF, THE SAME ISSUES RETURNED EVERY TIME, EVEN AT THE CHEVROLET DEALER WHERE IT SITS NOW IN MISSION, TX THESE EVENTS OCCURRED WHILE STATIONARY AND ALSO WHILE VEHICLE WAS IN MOTION WHICH IS DOWNRIGHT DANGEROUS. WHILE THIS IS NOT MY VIDEO OR MY TRUCK, THIS IS EXACTLY WHAT I AM EXPLAINING ABOVE: [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186966March 15, 2019
SERVICE BRAKES
POWER BRAKING FAILURE. BRAKE BOOSTER/VACUUM PUMP HAS FAILURE WHEN DRIVING AT LOW SPEEDS (BACKING/PULLING INTO PARKING SPOTS, DRIVING IN STOP & GO TRAFFIC, ETC.). THE BRAKE PEDAL STIFFENS UP, AND AN IMMENSE AMOUNT OF PRESSURE IS NEEDED TO STOP THE VEHICLE. I HAVE BEEN ABLE TO RECREATE THIS ISSUE MANY TIMES IN THE PAST COUPLE DAYS, AS HAS THE CHEVROLET DEALERSHIP THAT I PURCHASED IT FROM. THIS IS SIMILAR TO WHEN A VEHICLE LOSES ALL ELECTRICAL POWER AND THE ABS IS NO LONGER ACTIVE. WHEN THE BRAKE IS APPLIED (VERY HEAVILY), AND THE THE PEDAL STIFFENS UP, THE TRUCK STILL PROCEEDS TO MOVE FORWARD OR BACKWARDS ANOTHER FOOT OR SO PRIOR TO FULLY STOPPING. THIS IS A HUGE SAFETY ISSUE, AS I COMMONLY DRIVE IN STOP/GO TRAFFIC TO AND FROM WORK, AS WELL AS PARK IN A PARKING DECK BACKING UP TO EITHER OTHER VEHICLES, OR A CONCRETE WALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186704March 14, 2019
SERVICE BRAKES
CURRENTLY EXPERIENCING REDUCED BRAKING CAPABILITY WHILE AT A LOW IDLE WHILE IN SLOW MOVING TRAFFIC AND BACKING UP. BRAKE PEDAL SEEMS TO GO TO THE FLOOR AND REQUIRED GREATER FORCE TO STOP VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186723March 14, 2019
EXTERIOR LIGHTING
THE LIGHTING ON THESE TRUCKS IS ABSOLUTELY TERRIBLE. THE BRIGHTS/HIGH BEAMS ARE OK BUT THE DIM/LOW BEAMS ARE DANGEROUS! THERE IS LITTLE TO NO SIDE PROJECTION AND THE DISTANCE IS HORRIBLE. IF IT WASNT FOR THE FOG LAMPS I WOULDNT BE ABLE TO DRIVE THIS TRUCK AT NIGHT. IT IS COMPLETELY UNACCEPTABLE THAT A $60,000 VEHICLE WOULD COME WITH LIGHTING THIS POOR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186725March 14, 2019
STEERING
THE STEERING IS VERY LOOSE/EXCESSIVE LASH. UP TO 4 INCHES OF FREE STEERING WHEEL TRAVEL. NOT AS NOTICEABLE FROM 0-40 OR OVER 70MPH BUT IN BETWEEN IS VERY NOTICEABLE! THIS ALSO MAKES THE TRUCK SEEM "DARTY" WHEN CHANGING DIRECTIONS ON WINDING ROADS AND UNEVEN SPOTS IN THE PAVEMENT. I TOOK MY TRUCK TO THE DEALER AND THEY SAID THAT IT IS A VERY COMMON PROBLEM IN THE 2500 TRUCKS AND THEY DONT UNDERSTAND WHY IT ISNT A RECALL. PARTS AND LABOR TO FIX A "DESIGN FLAW" GEAR IN THE STEERING BOX $2,000. THIS IS RIDICULOUS THAT A 2016 MODEL VEHICLE WITH 42,000 MILES HAS THIS ISSUE. THIS IS MOST DEFINITELY A SERIOUS SAFETY ISSUE! AFTER RESEARCHING THIS PROBLEM I HAVE NOTICE A LOT OF COMPLAINTS WITH THIS MODEL TRUCK HAVING THE SAME ISSUE. IN SOME OF THE REPORTS THAT I HAVE SEEN SOME OF THE TRUCKS ARE HAVING THE SAME PROBLEM WITH LESS THAN 15,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186763March 14, 2019
ELECTRICAL SYSTEM
WHILE DRIVING AT A SLOW SPEED, APPROXIMATELY 10 MPH PREPARING TO COME TO A STOP ON A LITTLE USED STREET, THE VEHICLE INSTANTLY DIED. THERE WAS NO POWER AND NO WARNING AT ALL. ALL ELECTRICAL POWER WAS GONE AND THE ENGINE WAS COMPLETELY OFF. THE INSTRUMENTATION PANEL COMPLETELY LOST ALL POWER AT THE SAME TIME THE ENGINE TURNED OFF COMPLETELY. I TURNED THE IGNITION OFF, PLACED IT IN PARK, TURNED THE IGNITION ON AND HAD NO POWER. TURNED IT OFF AGAIN, THEN BACK ON. THE INSTRUMENTATION PANEL LIT UP, GAUGES WENT HAYWIRE THEN THE DISPLAY READ *OPEN THEN CLOSE DRIVER SIDE WINDOW*. I DID THAT, THEN THE VEHICLE STARTED BACK UP AGAIN AND HAS DRIVEN NORMALLY SINCE. IF THAT WERE TO HAPPEN IN HEAVY TRAFFIC AT HIGH SPEED, THE OBVIOUS COULD OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186157March 12, 2019
SERVICE BRAKES
LOSS IN BREAK POWER AT LOW RATE SPELL WHEN PARKING. FELT LIKE THE TRUCK LOST FULL POWER TO BREAK SYSTEM. ONLY HAPPENS WHEN PARKING. LOOKS TO BE A VACUUM PUMP FAILURE. FOUND NO RECALLS ON ISSUE AND SEEMS TO BE A DANGEROUS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185870March 11, 2019
SERVICE BRAKES
AS OTHERS HAVE COMPLAINED ABOUT THIS SAME ISSUE, I'M SITTING IN THE DEALERSHIP RIGHT NOW WAITING FOR A NEW VACUUM PUMP TO BE INSTALLED BECAUSE MY TRUCK WILL NOT STOP AT LOW SPEEDS PULLING IN OR BACKING OUT OF PARKING SPACES OR DRIVEWAY. WAITING ON ACTUAL PRICE BUT POSSIBLY $700 TO FIX SOMETHING THAT SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185646March 10, 2019
SERVICE BRAKES
WHEN MOVING AT SLOW SPEEDS (PARKING LOTS, STAND STILL TRAFFIC) THE BRAKES LOSE ASSISTANCE CAUSING THE PEDAL TO BECOME EXTREMELY STIFF AND DIFFICULT TO DEPRESS RESULTING IN THE TRUCK BEING ALMOST IMPOSSIBLE TO STOP. THIS HAS BEEN HAPPENING CONSISTENTLY FOR ABOUT A MONTH NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185431March 8, 2019
UNKNOWN OR OTHER
AIR CONDITIONING COMPRESSOR WENT OUT AND THERE IS DOCUMENTED FAILURE OF AC CONMPRESSORS FAILING ON THESE UNITS BUT NO RECALL WAS ISSUED FOR THIS VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184899March 7, 2019
SERVICE BRAKES
POWER BRAKING FAILURE. BRAKE BOOSTER/VACUUM PUMP HAS FAILURE WHEN DRIVING AT LOW SPEEDS (BACKING/PULLING INTO PARKING SPOTS, DRIVING IN STOP & GO TRAFFIC, ETC.). THE BRAKE PEDAL STIFFENS UP, AND AN IMMENSE AMOUNT OF PRESSURE IS NEEDED TO STOP THE VEHICLE. I HAVE BEEN ABLE TO RECREATE THIS ISSUE MANY TIMES IN THE PAST COUPLE DAYS, AS HAS THE CHEVROLET DEALERSHIP THAT I PURCHASED IT FROM. THIS IS SIMILAR TO WHEN A VEHICLE LOSES ALL ELECTRICAL POWER AND THE ABS IS NO LONGER ACTIVE. WHEN THE BRAKE IS APPLIED (VERY HEAVILY), AND THE THE PEDAL STIFFENS UP, THE TRUCK STILL PROCEEDS TO MOVE FORWARD OR BACKWARDS ANOTHER FOOT OR SO PRIOR TO FULLY STOPPING. THIS IS A HUGE SAFETY ISSUE, AS I COMMONLY DRIVE IN STOP/GO TRAFFIC TO AND FROM WORK, AS WELL AS PARK IN A PARKING DECK BACKING UP TO EITHER OTHER VEHICLES, OR A CONCRETE WALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184528March 6, 2019
SERVICE BRAKES
WHEN DRIVING AT LOW SPEEDS AND ON AN INCLINE, BRAKE PEDAL BECOME VERY HARD TO PUSH AND DO NOT WORK. THIS HAS HAPPENED ON SEVERAL OCCASIONS AND SOMETHING NEEDS TO BE ADDRESSED WITH GM. BASED ON ALL THE COMPLAINTS ON THIS SITE, MAJORITY OF THEM ARE FOR THE SAME REASON INVOLVING THE BRAKE ISSUE. EACH OCCASSION VEHICLE DRIVING AT LOW SPEEDS ON CITY STREETS AND WHEN GOING DOWN AN INCLINE AT LOW SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184615March 6, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING, THE DRIVER'S SIDE VISOR STARTED LEAKING WATER INSIDE THE VEHICLE. THE CONTACT WAS CONCERNED THAT THE LEAK COULD SHORT OUT THE ELECTRICAL COMPONENTS ON THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO HASELWOOD CHEVROLET BUICK GMC (501 W HILLS BLVD, BREMERTON, WA 98312, (360) 616-3272) WHERE IT WAS DIAGNOSED THAT THE XM SATELLITE RADIO ANTENNA SEAL FAILED, BUT THE WARRANTY WAS EXPIRED. THE FAILURE WAS CONSIDERED WATER DAMAGE AND WAS NOT COVERED. THE DEALER STATED THAT THERE WERE MANY SIMILAR FAILURES WITH OTHER GM VEHICLES AND MANY DEALERS WERE RUNNING OUT OF PARTS. THE MANUFACTURER STATED THAT THERE WAS NO RECALL OR WARRANTY COVERAGE; THEREFORE, THEY WOULD NOT PAY FOR THE REPAIR COST. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184741March 6, 2019
SERVICE BRAKES
BRAKES ARE HARD AT LOW SPEED. PRESSING THE BRAKE AT LOW SPEED MAKE IT VERY HARD FOR CAR TO STOP. NO LIGHTS TURN ON THE DASH AT THE TIME OF THIS ISSUE. THIS HAPPENS MOST DURING STOP AND GO TRAFFIC OR WHEN IN A PARKING LOT OF A STORE WHERE CAR IS TRAVELING AT LOW SPEED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184259March 5, 2019
SERVICE BRAKES, POWER TRAIN
I HAD JUST GOTTEN HOME AFTER VISITING MY PARENTS WHICH IS APPROXIMATELY 100 MILES (1 HOUR AND 45 MINUTES) AWAY FROM MY HOUSE AND I HAD NO ISSUES ON THE HIGHWAY WITH MY BRAKES. THE DRIVE WAS MOSTLY ALL HIGHWAY WITH AN AVERAGE SPEED LIMIT OF 65 AND 75 MPH. I WENT TO PARK MY TRUCK AT MY HOUSE IN WHICH I BACK INTO MY PARKING SPOT AT HOME. WHEN I WENT TO STOP, MY TRUCK'S BRAKES WORKED PROPERLY BUT WHEN I PUT IT IN REVERSE TO BACK INTO THE SPOT, THAT IS WHEN I WENT TO GO BREAK, THE BRAKES NEEDED MORE FORCE APPLIED TO THE PEDAL IN ORDER TO STOP THE VEHICLE. I THEN PUT MY TRUCK INTO DRIVE TO SEE IF THE PROBLEM WAS ONLY WHEN THE VEHICLE WAS IN REVERSE OR ALL THE TIME. I DROVE IT A FEW FEET FORWARDS AND BACK A FEW TIMES AND THE PROBLEM PERSISTED. GENERAL MOTORS HAS ISSUED A DOCUMENT (PIT5361D) REGARDING THIS ISSUE BUT HAS NOT ISSUED A RECALL. A NEW VACUUM PUMP WAS INSTALLED BY THE DEALER WHICH RESOLVED THE ISSUE BUT WAS NOT COVERED UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184321March 5, 2019
SERVICE BRAKES
ON TWO OCCASIONS WHILE DRIVING AT SLOW SPEEDS IN STOP AND GO TRAFFIC THE BRAKES DID NOT WORK PROPERLY CAUSING THE STOPPING DISTANCE TO DRAMATICALLY INCREASE. AS A RESULT I NARROWLY MISSED STRIKING OTHER VEHICLES ON MULTIPLE OCCASIONS. THE AVERAGE DRIVING SPEED WAS UNDER APPROXIMATELY 5 MPH. IN ORDER FOR THE BRAKES TO STOP THE VEHICLE THE BRAKE PEDAL NEEDS TO BE DEPRESSED WITH MAXIMUM PRESSURE ALL THE WAY TO THE FLOOR. A NOISE CAN ALSO BE HEARD WHICH I BELIEVED IS THE ABS. BRAKE FLUID LEVEL IS NOT LOW AND NO OBVIOUS BREAK LINE LEAKS WERE DETECTED. BRAKES APPAEAR TO FUNCTION PROPERLY AT NORMAL HIGHWAY AND DRIVING SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184383March 5, 2019
STEERING
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING 25 TO 60 MPH, THE STEERING WHEEL PIVOTED TO THE LEFT AND RIGHT. THE CONTACT HAD TO HOLD THE STEERING WHEEL WITH BOTH HANDS TO KEEP IT IN THE LANE. THE VEHICLE WAS TAKEN TO PINE BELT CHEVROLET (1088 NJ-88, LAKEWOOD, NEW JERSEY 08701, 848-299-4435) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR BOX WAS LOOSE AND LEAKING (FAILURE CODE: PA45908). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5091926728. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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