Chevrolet Silverado Complaints (2016)

976 consumer complaints on file.

#11710199January 11, 2026
POWER TRAIN
2016 Silverado z71 with 6L80 transmission started slipping gears and shudders when accelerating. Vehicle was looked at by a mechanic who drove it and confirmed that the transmission is the issue and said a rebuild is needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709574January 8, 2026
EXTERIOR LIGHTING
The rear 3rd brake light above the back glass started leaking because the seal/gasket went bad. Water leaked into the cab and now the headliner has to be replace as well as that seal. I works for a glass company and this is a known problem for this year. There should be a recall or service campaign put out for this. I'm not the only one with this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709413January 7, 2026
ENGINE
I am writing about my recent engine failure on my 2016 Chevy Silverado High Country. This is a 4x4 with the 6.2L motor. My engine has failed at only 66,790 miles due to the lifter issue that seems to be common with these motors. I noticed a loud ticking from my motor that was getting worse. I took it into A1 Automotive Georgetown, TX. They advised me to contact a dealership for Warranty repair or replacement as they noted it was coming from the valves. I contacted Don Hewlett Chevrolet; they advised me due to the date of the truck being made in 2016 it is no longer covered in warranty and the advisor said they do not see engines with lifter issues. I did standard service with an oil and transmission change using the recommended 0W-20W oil. The next day the ticking was very bad and turned into what I would describe as ‘jack hammer’ noises. Then I lost power while driving and the dashboard lights came on. I got towed back to A1 Auto; they drained the oil and noticed a lot of metal fragments and advised me that theck engine will need to be replaced. The engine was removed and we found the pushrod on the passenger side was sticking out to the side of the rocker arm presumably due to a lifter issue. I now have a new engine with the ‘delete kit’ to remove the 4-cylinder shutoff that has been linked to lifter failures. This has been a very unnecessary expense for something that shouldn’t happen. The motor only having 66,790 miles and I am the only owner, I have always taken very good care of it, and even use only premium gas. I have gotten all the oil changes on time and most of them have been done by the dealership at Don Hewlett. Date of ticking inspection and oil change, A1 Auto – 12/16/2025 miles 66,766 Date of failure 12/17/2025 miles 66,790 Charges: •Towing $235 •Engine replacement $14,064.90 oEngine $8,375 oLabor $3,750 oInjectors $1042 oOil, Tax, misc. $897
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706936December 24, 2025
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EQUIPMENT
Had new Western Wideout snowplow (recommended by western) installed by Western dealership on a 2016 Chevrolet Silverado 2500hd with snow plow prep package. Vehicle's Instrument cluster, HVAS, Radio and other electrical systems cut out while operating snowplow. GM is well aware of this issue which has been discussed and documented per GM Service Bulletin No.: PIT5387C (Feb 2016)- PIT5387P (10/17/2024), as well as GM Upfitter Integration UI Bulletin #124k (11/7/2019). Western states the fix for this issue is for GM to supply and install a wiring harness (per the above GM bulletins) GM dealerships as well as GM consumer assistance hotline state that GM part number 84043394 (fitting 2014-2019 vehicles) referenced to in PIT5387 and other bulletins has been discontinued. Therefore GM can not nor will ever be able to obtain or install this wiring harness in the future. GM Upfitter Integration Bulletin #124K instructs to install a different part number 84288774 VYU Snow Low Jumper harness per the latest Version of GM Service Bulletin PIT5387. "Note: that this jumper harness and installation will be provided (one time) without charge." GM dealerships state PN 84288774 does not appear in their system as a valid GM part. Parts. The official GM parts store at [XXX] , list this part but shows it does not fit this vehicle. Therefore neither GM nor Western is able to provide any actionable solution to this KNOWN safety issue. Western (and other manufactures) still manufacturing, recommending and installing snowplows for this specific vehicle. GM, manufactured, sold, promoted, advertises and continues to recommend snowplows to be installed on these vehicles (with the GM factory snow plow prep option), and continues to issue bulletins instructing GM dealerships how to fix this issue despite being fully aware GM cannot supply these parts. Therefor GM has made it impossible for GM to honor their own warranty that still currently in effect, for a KNOWN SAFTEY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706942December 24, 2025
ENGINE, ELECTRICAL SYSTEM
Had new Western Wideout snowplow (recommended by Western) installed by Western dealership on a 2016 Chevrolet Silverado 2500hd with the factory snow plow prep package (RPO VYU). Vehicles instrument cluster, HVAC, Radio and other electrical systems cut out while operating snowplow. GM is well aware of this issue per GM Service Bulleting NO.: PIT5387C (Feb 2016) through PIT5387P (10/17/2024), as well as GM Upfitter Integration UI Bulletin #124K (11/7/2019). All list this specific vehicle. This issue effects snowplows by all manufactures and is not confined to Western. Per the above bulletins published by GM, GM is to supply and install a wiring harness under a unique one time warranty procedure that does not expire with the vehicles base warranty. GM dealerships as well as GM's consumer assistance hotline state that GM part number 84043394 (fitting 2014-2019 vehicles) referenced to in PIT5387C and other bulletins has been discontinued. UP Bulletin 124k refers to and instructs to install GM part number 84288774 VYU Snow Plow Jumper harness per the latest version of GM service Bulletin PIT5387. With a note stating "this jumper harness and installation will be provided (one time) without charge". GM dealerships and GM customer assistance (parts) state that PN 84288774 does not appear in their parts system as a valid GM part. The official GM parts store [XXX] lists this part but shows that it does not fit this vehicle. Therefore neither GM nor Western is able to provide any actionable solution to this known and documented issue. GM manufactured, sold, promoted, advertised and continues to state that snowplows can be installed on these vehicles with (or without) GM's factory snow plow prep option. Additionally GM continues to issue and publish Bulletins instructing GM dealerships how to fix this issue despite being fully aware of this impossibility. GM has also made it impossible for GM to honor GM's own warranty that is still in effect for A KNOWN SAFTY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705028December 15, 2025
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that when the vehicle was started, the rear sliding glass defroster element overheated. The contact was unsure but thought that the defroster had activated independently. The contact stated that the heating element had caught fire, burned a hole through the weather stripping, and shattered the rear sliding glass. The contact extinguished the fire with a can of soda. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not yet diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 106,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11704852December 13, 2025
UNKNOWN OR OTHER
I have had so much issues as has thousands upon thousands of other people related to the arm on my truck nothing but issues regarding it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704101December 9, 2025
ENGINE, POWER TRAIN, SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while starting the vehicle, there was a loud rattling sound coming from the engine compartment, with the check engine warning light illuminated. The contact stated that while driving at an undisclosed speed, the vehicle jerked unexpectedly, with the check engine warning light illuminated. Additionally, the contact stated that while driving at an undisclosed speed, the brake pedal became inoperable. The contact reported that the brake pedal was depressed and traveled to the floorboard, and the ABS system vibrated following the brake pedal failure. No warning lights were illuminated for the brake failure. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698413November 9, 2025
ELECTRICAL SYSTEM
Was a light frost on mirror and back glass. Turned on rear defroster then all of a sudden back passengers side glass shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698389November 8, 2025
VEHICLE SPEED CONTROL, POWER TRAIN
While driving on the freeway accelerating the truck made a huge clunking noise and dropped speed instantly and I was unable to accelerate. The tow truck driver said it was a transmission problem.truck had to be towed and is at the mechanic awaiting an official diagnosis
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696905November 1, 2025
SUSPENSION
Truck pulls to one side unexpectedly. Stabilitrack, 4WD and engine light sensors come on when this happens. Door locks activate when this happens as well. Truck pulls more when going through pot holes and it brakes unexpectedly when pulling. Ongoing since the summer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695699October 26, 2025
ELECTRICAL SYSTEM, STEERING
Wheel will lock up randomly on slow turns like an intersection, parking lot or anything. It’s very random and there’s no reason why it does it. The truck drives fine most of the time. It will say stabitrack service on my dash then it will go away my wheel locks up so I can’t turn it anymore then it will release like 10 seconds after. I nearly been in two accidents from this. The dealership can’t find out what’s wrong with the truck and I don’t feel comfortable knowing it’s not fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693936October 16, 2025
SERVICE BRAKES
I was pulling up behind a vehicle that was entering the highway when I noticed that the driver had to yield to oncoming traffic and did not continue driving. I applied my brakes, but the vehicle did not come to a complete stop, and as a result, I struck the vehicle in front of me. My safety was put at risk, as this could have resulted in a major accident. Additionally, my car insurance premiums increased because of this incident. I was never informed about the recall, nor did I receive any phone calls or mail notifications regarding it. I only became aware of the recall recently after seeing posts on social media, which prompted me to contact my dealership. Upon doing so, I was advised that my vehicle does in fact have an active recall. I don't have any warning lamps or anything advising me of this issue.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11691231October 3, 2025
ELECTRICAL SYSTEM, ENGINE
We have replaced the engine twice and the transmission once spending 18,000 dollars on a truck that was 54,000 plus dollars that we bought in 2019 and we still owe over 5 grand on currently. Currently now were having a stablittrack malfunction weve been told by numerous mechanics how awful this year for yjis particular vehicle is because its the first year GM decided to put in a smart engine .we definitely regret ever buying this GM product 🙄we truly need help with the repairs for tnis truck ! Its stranded us numerous times even shutting off trying to go thru a red light !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690247September 29, 2025
POWER TRAIN
The contact owns a 2016 Chevrolet Silverado 2500. The contact stated while driving 45-55 MPH and hauling a trailer, there was an abnormal clunking sound coming from the vehicle. The vehicle was shuddering abnormally, and the wheels locked up for approximately 4-seconds. The contact stated that the transmission was shifting hard. The thermostat light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the VIN was no under recall. The failure mileage was approximately 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687496September 16, 2025
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
Vehicle will cut off as if an electrical short and the Service Stabilitrak indicator will flash on the dashboard along with warning chimes. This has happened several times at low speed (1st gear) especially while turning. The steering wheel locks and can not be turned. I've almost been involved in an accident this week because the truck turns off while making a turn. I was at a stop sign waiting to turn left having to cross 2 lanes of on coming traffic and when I accelerated the trucks electrical cut out and forced the steering wheel to go straight I gave it more gas and the truck turned back on. On another day I pulled up and put it in reverse turned right and the truck shut off I had to put it in park and restarted it to back in my driveway. GM need to fix this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687626September 16, 2025
STRUCTURE
The contact owns 2016 Chevrolet Silverado 1500. The contact stated that while inspecting the vehicle, the contact became aware of rust to the sub frame and there were horizontal lines to the sub frame which became progressively worse overtime. A dealer was contacted. The vehicle was taken to the dealer and the contract was informed that wax could be added to the rust and that the contact had to pay for the repair. The contact was informed that the failure was not under warranty. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 19-NA-255 (Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 80,681.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685584September 7, 2025
POWER TRAIN
This vehicle has experienced repeated and ongoing serious defects with the 8L90 Transmission Torque Converter. I took delivery of this vehicle on 17SEP2016 and since it has required multiple service appointments to address the issue. To date it has not been satisfactorily repaired. Despite repeated failed repair attempts the vehicle exhibits erratic transmission slipping, jerking, hesitation and surging under acceleration. These symptoms persist even after a most recent torque converter replacement (and subsequent re-replacement as outlined below). This creates a serious safety concern particularly when accelerating into traffic, merging and driving uphill, but also in low speed maneuvers such as navigating a parking lot. The vehicle often feels like it is misfiring under acceleration when trying to merge, then surges forward erratically. In parking lots at low speeds, the downshift of this transmission is so abrupt that it often causes the driver and passengers alike to believe that the vehicle has been hit from behind. The repair history started within 2 years/24K miles as follows: - 01FEB2018 @ 28140 - Drain flush and fill transmission for Shudder/Hard Down Shift - Diagnosed as Torque converter issue. This helped for a short period of time - 26JUN2019 @ 53445 Miles - Same issue - same diagnosis - same repair attempt - this was unsuccessful in anyway. - 12NOV2019 @ 60653 Miles - Same issue and diagnosis - Torque converter replaced - 31JUL2024 @134218 Miles - Same issue and diagnosis - Flush and fill recommended since extended warranty had expired - paid $300 for transmission fluid flush and fill - 15APR2025@145963 Miles - Same issue and diagnosis - Torque converter replaced for $2956 - there was no appreciable improvement - 08AUG2025@151182 Miles - Torque Converter replaced under warranty from 15APR2025 work - No appreciable improvement - 20AUG2025@151500 Miles - Same issue - Advised to replace entire transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684753September 3, 2025
POWER TRAIN
Transmission shifts erratically, sometimes violently. It seems to shift through several gears within seconds. There is no warning lights or codes that appear. I was rolling in line to exit a parking lot, going less than a crawl, and transmission shifted. It sounded like I had been rear-ended and vehicle lunged forward. There was enough distance that I was able to avoid the vehicle that was in front of me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684588September 2, 2025
STEERING, ELECTRICAL SYSTEM
While I was driving, my steering wheel was locking up, my dash lights were going off and on, and while my truck was on I wasn’t able to steer. It happened twice that day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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